Explore the top-ranked call center companies in Illinois that offer high-quality telecommunication services to help businesses deliver great customer experience. Compare their cost, team size, location, client reviews and more to find the best providers for your needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDescribed as the largest answering service in Texas, TAS Unitedoffers live answering, automated answering, virtual receptionist, appointment scheduling, healthcare triage, help desk, and order entry, with HIPAA compliance and HITRUST certification across all platforms...
Top Services:
- Phone Answering Services
- Call Centers
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $7/hr
- Minimal Budget
- Under $1,000
CTC TeleServices is a highly experienced staff with cutting-edge technologies. We take a straightforward approach to every customer engagement and deliver industry-leading outcomes! Our clients credit CTC's timeliness, innovation, and strict attention to quality for the success of their initiatives. TC offers...
Top Services:
- Call Centers
- Location
- Sycamore, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $24/hr
- Minimal Budget
- $10,000 - $25,000
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales...
Top Services:
- Call Centers
- Phone Answering Services
- Digital Marketing
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings...
Top Services:
- Call Centers
- Digital Marketing
- Phone Answering Services
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Signius Communications has 12 locations across the United States, providing expert call center solutions...
Top Services:
- Call Centers
- Phone Answering Services
- Digital Marketing
- Customer Support
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
We provide guidance and support that acts as a seamless extension of your business. Our trained agents treat your clients with the warmth and respect they deserve, utilizing AI guidance to ensure fast, first-call resolutions without unnecessary escalations...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Palos Heights, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Alvaria delivers higher intelligence and efficiency for optimized customer experience (CX) and workforce engagement solutions that are scalable, resilient and secure with speed and pinpoint accuracy...
Top Services:
- Digital Marketing
- Call Centers
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software...
Top Services:
- BPO
- Web Design
- WordPress Website Design
- Managed Services
- IT Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Acquirent provides outsourced sales solutions to businesses of all sizes, from emerging startups to renowned Fortune 500 companies. We are the go-to source for dynamic and successful business growth outcomes...
Top Services:
- Email Marketing
- Digital Marketing
- Call Centers
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
Remote Employee is dedicated to assisting businesses across various industries in minimizing operating costs, reallocating key staff resources, and enhancing customer service through the strategic integration of global team members. Our world-class office space serves as a hub for remote workers, enabling...
Top Services:
- HR Outsourcing
- BPO
- Call Centers
- Staff Augmentation
- Accounting
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
CloudRCM Solutions is a nationwide medical billing and revenue cycle management company helping healthcare providers improve collections, reduce denials, and streamline billing operations. Our services include medical billing, coding, credentialing, A/R management, denial management, and revenue cycle support...
Top Services:
- Accounting
- Customer Support
- Call Centers
- Transcription Services
- BPO
- Show more
- Location
- Park Ridge, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
SwiftCall is a Chicago-based AI automation agency that helps businesses streamline communication through 24/7 AI-powered call answering, lead capture, appointment booking, workflow automation, and customer engagement solutions. By combining intelligent voice agents with custom automation systems, SwiftCall...
Top Services:
- Digital Services
- Web Design
- AI Development
- CRM Consulting
- Cloud Consulting
- Show more
- Location
- Naperville, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
GainShare Performance Marketing is a full-service performance agency dedicated to helping clients grow their market share. By leveraging expertise in messaging, creative, media, technology, and data, GainShare consistently delivers impactful results...
Top Services:
- Digital Marketing
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Related Services in Illinois
Call Center Companies in Illinois
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