Explore the top-ranked call center companies in Illinois that offer high-quality telecommunication services to help businesses deliver great customer experience. Compare their cost, team size, location, client reviews and more to find the best providers for your needs.

Best Illinois Call Center Service Providers Rankings

15 Companies - Rankings updated: August 13, 2026

Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.

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  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit WebsiteView Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • TAS United

    Highest Quality, Call Center Services with Superior Customer Support.

    Highest Quality, Call Center Services with Superior Customer Support.

    Described as the largest answering service in Texas, TAS Unitedoffers live answering, automated answering, virtual receptionist, appointment scheduling, healthcare triage, help desk, and order entry, with HIPAA compliance and HITRUST certification across all platforms...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    View Profile
    4.6 4.6 (3)
    3.9 3.9 (14)

  • Hit Rate Solutions

    Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses

    Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses

    Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    Under $1,000
    View Profile
    3.0 3.0 (4)

  • CTC Teleservices

    Providing industry-leading call center services for over 33 years.

    Providing industry-leading call center services for over 33 years.

    CTC TeleServices is a highly experienced staff with cutting-edge technologies. We take a straightforward approach to every customer engagement and deliver industry-leading outcomes! Our clients credit CTC's timeliness, innovation, and strict attention to quality for the success of their initiatives. TC offers...

    Top Services:

    • Call Centers
    Location
    Sycamore, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $24/hr
    Minimal Budget
    $10,000 - $25,000
    View Profile
    3.0 3.0 (7)

  • Specialty Answering Service

    Fitting your call center requirements ideally

    Fitting your call center requirements ideally

    SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    View Profile
    4.8 4.8 (858)

  • Alliance Communications

    24/7 Live Answering Service

    24/7 Live Answering Service

    We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    View Profile

  • Select Answering Service

    Call Center & Lead Generation Excellence

    Call Center & Lead Generation Excellence

    Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings...

    Top Services:

    • Call Centers
    • Digital Marketing
    • Phone Answering Services
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    View Profile

  • Tandem HR

    Ride with the HR Experts.

    Ride with the HR Experts.

    With nearly 200 clients, we offer comprehensive HR services, infrastructure, and expertise. Our focus is to empower businesses of all sizes, allowing leaders to prioritize strategic growth. From payroll and benefits administration to employee relations and recruitment, we handle it all. Recognized for...

    Top Services:

    • HR Outsourcing
    • Call Centers
    • Accounting
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
    View Profile
    3.9 3.9 (50)

  • Signius Communications

    Cell Center Services You Can Count On

    Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    View Profile

  • Alvaria

    Alvaria delivers higher intelligence and efficiency for optimized customer experience (CX) and workforce engagement solutions that are scalable, resilient and secure with speed and pinpoint accuracy...

    Top Services:

    • Digital Marketing
    • Call Centers
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    View Profile
    2.5 2.5 (2)

  • iCareBilling

    Revolutionize Your Healthcare Practice.

    Revolutionize Your Healthcare Practice.

    iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software...

    Top Services:

    • BPO
    • Web Design
    • WordPress Website Design
    • Managed Services
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (6)

  • Acquirent

    Get Better Leads Now

    Get Better Leads Now

    Acquirent provides outsourced sales solutions to businesses of all sizes, from emerging startups to renowned Fortune 500 companies. We are the go-to source for dynamic and successful business growth outcomes...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Call Centers
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Net2Source

    Global Workforce Solutions Company

    Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale...

    Top Services:

    • HR Outsourcing
    • Accounting
    • BPO
    • Business Consulting
    • IT Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
    View Profile
    4.6 4.6 (14)

  • SwiftCall

    AI Solutions For Businesses

    AI Solutions For Businesses

    SwiftCall is a Chicago-based AI automation agency that helps businesses streamline communication through 24/7 AI-powered call answering, lead capture, appointment booking, workflow automation, and customer engagement solutions. By combining intelligent voice agents with custom automation systems, SwiftCall...

    Top Services:

    • Digital Services
    • Web Design
    • AI Development
    • CRM Consulting
    • Cloud Consulting
    • Show more
    Location
    Naperville, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    View Profile

  • GainShare

    Drive Demand. Drive Action. Drive Results.

    Drive Demand. Drive Action. Drive Results.

    GainShare Performance Marketing is a full-service performance agency dedicated to helping clients grow their market share. By leveraging expertise in messaging, creative, media, technology, and data, GainShare consistently delivers impactful results...

    Top Services:

    • Digital Marketing
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    View Profile

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