Explore the top-ranked call center companies in Illinois that offer high-quality telecommunication services to help businesses deliver great customer experience. Compare their cost, team size, location, client reviews and more to find the best providers for your needs.
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Best Illinois Call Center Service Providers Rankings
We evaluate every agency on DesignRush according to expertise credentials and client satisfaction ratings. Some placements are sponsored.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Our goal at Hugo is always to elevate your customer experience through 24/7 call center services powered by a multilingual, global workforce. Our cutting-edge methodologies drive exceptional performance in customer care, data annotation, and marketplace operations for clients like Meta and Google. [... see all Hugo reviews ]Top Services:
- Call Centers
- BPO
- Back Office Outsourcing
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Translation Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Call Centers Project for eCommerce Company Hugo Helps Faire Empower Independent Retailers 
Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
Greg Digneo founder at content guppy5.0★B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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Nimmit Shah Owner at Pi Asset Management Ltd5.0★BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Jambu Subramanian Senior Manager of Operations at Kasha Global5.0★Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Highest Quality, Call Center Services with Superior Customer Support.
Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365. [... see all TAS United reviews ]- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTAS United Services
- Phone Answering Services
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileTAS United Reviews & Testimonials
Cerena Schane Customer Relationship Management Manager at Airco Mechanical5.0★Phone Answering Services Review from Cerena Schane
Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.
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Viktoriia Bielkova Accountant at Congress Holding Group5.0★Call Centers Review from Viktoriia Bielkova
My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.
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Dr. Shiree Flume Owner at Flume Psychiatry5.0★Phone Answering Services Review from Dr. Shiree Flume
I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.
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Data sourced from the agency's DesignRush profileBaylor Siemens Floodmaster Restauration Golden Pass LNG
Offshore Data Entry Service: Precision, Speed and Security
We created Offshore India Data Entry to deliver cost-effective call center outsourcing for US and global clients. Our creative excellence drives outstanding performance in business process management, data entry, and support solutions. [... see all Offshore India Data Entry reviews ]- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOffshore India Data Entry Services
- BPO
- Call Centers
- Accounting
- Customer Support
- Market Research
- Web Design
- Phone Answering Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Call Centers Project 24/7 Support: Our Commitment to Ensuring Client Availability 
Back Office Outsourcing Project Managing High-Volume Seasons: Supporting Clients During Peak Demand 
BPO Project Cost Reduction Strategies: How We Help Clients Save on Operational Expenses 
Medical Billing Project Crisis Management: Our Role in Supporting Clients During Challenging Times
Reviews verified by DesignRush and sourced from the agency's profileOffshore India Data Entry Reviews & Testimonials
Lisa Rozario Marketing Manager at D.E Exports LLC5.0★Document Digitization Review from Lisa Rozario
We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.
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Data sourced from the agency's DesignRush profileallianze bpo nexgen india data entry
Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses
Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily. [... view Hit Rate Solutions profile ]- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $7/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHit Rate Solutions Services
- Call Centers
- Phone Answering Services
- Customer Support
Reviews verified by DesignRush and sourced from the agency's profileHit Rate Solutions Reviews & Testimonials
- ALIMINA REYES HERNANDEZ Review from Google5.0★
ALIMINA REYES HERNANDEZ's Review Sourced from Google
We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.
Show more - Au-Niq Vybze Review from Google5.0★
Au-Niq Vybze's Review Sourced from Google
I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.
Show more - Ms RobynHood Review from Google1.0★
Ms RobynHood's Review Sourced from Google
They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.
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Data sourced from the agency's DesignRush profileMark Medeiros David Tillman Sandy Zell
Providing industry-leading call center services for over 33 years.
CTC TeleServices is a highly experienced staff with cutting-edge technologies. We take a straightforward approach to every customer engagement and deliver industry-leading outcomes! Our clients credit CTC's timeliness, innovation, and strict attention to quality for the success of their initiatives. TC offers [... view CTC Teleservices profile ]- Location
- Sycamore, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $24/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCTC Teleservices Services
- Call Centers
Data sourced from the agency's DesignRush profileMarketing Industry Small Business Industry Call Center Industry
Fitting your call center requirements ideally
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales [... view Specialty Answering Service profile ]- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSpecialty Answering Service Services
- Call Centers
- Phone Answering Services
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileSpecialty Answering Service Reviews & Testimonials
- Sarah Gonzales Review from Google5.0★
Sarah Gonzales's Review Sourced from Google
We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.
Show more - Zoe Newbold Review from Google5.0★
Zoe Newbold's Review Sourced from Google
We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.
Show more - S B Review from Google5.0★
S B's Review Sourced from Google
SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.
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Data sourced from the agency's DesignRush profileAdvertising Industry Accounting Engineering Energy Industry IT Industry Financial Industry Legal Industry Travel Industry Retail Industry Telecommunications Industry
24/7 Live Answering Service
We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts. [... view Alliance Communications profile ]- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlliance Communications Services
- Call Centers
- Phone Answering Services
Data sourced from the agency's DesignRush profileReal Estate Industry Hospitality Industry Legal Industry
Call Center & Lead Generation Excellence
Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings. [... view Select Answering Service profile ]- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSelect Answering Service Services
- Call Centers
- Digital Marketing
- Phone Answering Services
Data sourced from the agency's DesignRush profileLegal Industry Healthcare Industry Finance Industry
Ride with the HR Experts.
With nearly 200 clients, we offer comprehensive HR services, infrastructure, and expertise. Our focus is to empower businesses of all sizes, allowing leaders to prioritize strategic growth. From payroll and benefits administration to employee relations and recruitment, we handle it all. Recognized for [... view Tandem HR profile ]- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTandem HR Services
- HR Outsourcing
- Call Centers
- Accounting
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Payroll Project American Massage Therapy Association 
HR Outsourcing Project Get Fresh Produce
Reviews verified by DesignRush and sourced from the agency's profileTandem HR Reviews & Testimonials
- Kellie Champagne Review from Google1.0★
Kellie Champagne's Review Sourced from Google
Our company left Tandem HR when they hiked the prices in 2024. Apparently, they do not send employers, copies of W2's for companies that have left service. I'm supposed to reach out to each employee to get a copy. Nice job, for doing the one job you had.
Show more - Ryan Cobb Review from Google5.0★
Ryan Cobb's Review Sourced from Google
Tandem HR has done a great job maintaining the white-glove service we have come to expect over the years. The HR, Payroll, and Benefits experts that engage with our team feel like true partners rather than a third-party vendor.
Show more - Heather Worth Review from Google5.0★
Heather Worth's Review Sourced from Google
The quality support I receive from my contacts at Tandem HR is unbelievable. I don't even entertain outreach from other PEOs. Paola consistently goes above and beyond for Prevention First. She is always so pleasant, knowledgeable, responsive, and helpful! The rest of the team (Janet, Danielle, Jennifer, etc) is really great too!
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Data sourced from the agency's DesignRush profileGet Fresh Produce American Massage Therapy Association Belgravia Group
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions. [... view Signius Communications profile ]- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSignius Communications Services
- Call Centers
- Phone Answering Services
- Digital Marketing
- Customer Support
Data sourced from the agency's DesignRush profileFinance Industry Retail Industry Corporate Services Industry
- Alvaria delivers higher intelligence and efficiency for optimized customer experience (CX) and workforce engagement solutions that are scalable, resilient and secure with speed and pinpoint accuracy. [... view Alvaria profile ]
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlvaria Services
- Digital Marketing
- Call Centers
Data sourced from the agency's DesignRush profileCitizens Financial Group The General RCN
Revolutionize Your Healthcare Practice.
iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software. [... view ICareBilling profile ]- Location
- Chicago, Illinois
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsiCareBilling Services
- BPO
- Web Design
- WordPress Website Design
- Managed Services
- IT Services
- Staff Augmentation
- Business Consulting
- Call Centers
- Accounting
- Customer Support
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileiCareBilling Reviews & Testimonials
- Jose Vega Review from Google5.0★
Jose Vega's Review Sourced from Google
I have been using iCare for years. The owner is involved in the day-to-day operations and is extremely responsive to our requests and has never failed to meet a deadline. I can't say that about many other companies. VERY RELIABLE and the customer service is fast. Very professional. I truly recommend them.
Show more - Donna Anderson Review from Google5.0★
Donna Anderson's Review Sourced from Google
ICAREBILLING is a wonderful service! They truly live up to their name. They have helped me so much with my practice. I highly recommend them!!
Show more - Oleta Schranz Review from Google5.0★
Oleta Schranz's Review Sourced from Google
Excellent and prompt service. They have great attention to detail and work hard to provide the best for their customers.
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Data sourced from the agency's DesignRush profileArthritis Care Medical Group Midwest Care Center Northeast Wisconsin Behavioral Health Reliable Health Services Sleepologie Health and Wellness Center
Get Better Leads Now
Acquirent provides outsourced sales solutions to businesses of all sizes, from emerging startups to renowned Fortune 500 companies. We are the go-to source for dynamic and successful business growth outcomes. [... view Acquirent profile ]- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAcquirent Services
- Email Marketing
- Digital Marketing
- Call Centers
Data sourced from the agency's DesignRush profileHomeAdvisor Logistyx Technologies Greenlight Medical Adhawk Infobionic
Global Workforce Solutions Company
At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale. [... view Net2Source profile ]- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $50/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNet2Source Services
- HR Outsourcing
- Accounting
- BPO
- Business Consulting
- IT Services
- Call Centers
- AI Development
Reviews verified by DesignRush and sourced from the agency's profileNet2Source Reviews & Testimonials
- Jameika Ross Review from Google5.0★
Jameika Ross's Review Sourced from Google
Net2Source is an amazing company that helped me find my dream career. Initially, I was skeptical, as I had never heard of the company. However, after they set up an interview with the hiring manager the very next day after speaking with them, I decided to give them a chance.Net2Source connected me with an ideal job opportunity that matched my skills and experience. During my 18-month contract, the team was attentive and supportive. While I did not require much, they promptly resolved any concerns I had. I never had issues with pay, timekeeping or anything that most people worry about. The overall experience was so positive that I accepted the company's offer of a full-time position, and I will be relocating to advance my career. I am truly grateful to Net2Source for this life-changing experience!The staff is friendly and very helpful. Mamita Maharjan, my amazing account manager, has skills I have not encountered in a long time. She was knowledgeable, pleasant, and professional, making the process very smooth from my first call after my interview all the way to the conversation regarding my conversion.Employment firms may not be for everyone, but I would highly recommend speaking with Net2Source to anyone seeking a new job or career change.
Show more - Matthew Beard Review from Google5.0★
Matthew Beard's Review Sourced from Google
I’ve been with Net2Source for the past 8 months, and it’s been an incredible journey so far. The work-life balance here is exceptional. The flexibility and understanding from the leadership team have allowed me to maintain a healthy balance between my professional and personal life.Additionally, the company culture is amazing. It’s a supportive, collaborative environment where everyone’s contributions are valued. The team is always willing to lend a helping hand, and there’s a genuine sense of camaraderie among colleagues. It's a place where you feel encouraged to grow and thrive both personally and professionally.I’m grateful for the opportunity to work here and look forward to many more successful months with Net2Source!
Show more - archit sharma Review from Google5.0★
archit sharma's Review Sourced from Google
I recently completed over six incredible years with Net2Source Inc. This is an amazing organization, and I couldn’t be more grateful for the journey so far. The work culture here is truly inspiring, fostering growth, collaboration, and positivity at every level. I have had the privilege of working alongside some of the most supportive and talented coworkers, who make every challenge feel achievable.What truly sets this company apart is its management team—forward-thinking, approachable, and genuinely invested in the success of every employee. They consistently motivate us with exciting initiatives, clear communication, and a genuine commitment to creating a thriving workplace.This is a place where your hard work is recognized, and opportunities for growth are abundant. I am proud to be a part of an organization that values its employees and strives to bring out the best in everyone.
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Data sourced from the agency's DesignRush profileSoftware & IT Services Industry Health Care Industry Finance Industry Manufacturing Industry Insurance Industry
Drive Demand. Drive Action. Drive Results.
GainShare Performance Marketing is a full-service performance agency dedicated to helping clients grow their market share. By leveraging expertise in messaging, creative, media, technology, and data, GainShare consistently delivers impactful results. [... view GainShare profile ]- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGainShare Services
- Digital Marketing
Data sourced from the agency's DesignRush profileDUCA TitleMax RushCard
Related Services in Illinois
Call Center Companies in Illinois
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.

















