Explore top managed IT service providers that keep your infrastructure secure, efficient, and up to date. They handle network monitoring, data protection, and system maintenance so your team can focus on core business growth.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
We are a global IT consultancy and software engineering firm trusted by Fortune 500+ enterprises across 15+ countries. Since 2017, we have designed, implemented, and managed enterprise technology programmes spanning Oracle Fusion Cloud, SAP, Java, .NET, Cloud Infrastructure, AI, and DevOps, delivering...
Top Services:
- ERP Consulting
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- Show more
- Location
- Faridabad, India
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $1000/hr
Mad Over Tech is an Australian-based technology solutions provider specializing in business telecommunications, cloud services, and digital marketing. The company delivers tailored connectivity solutions including NBN, fibre, VoIP, and SIP systems, helping small and medium-sized businesses stay connected...
Top Services:
- Managed Services
- Location
- Glen Waverley, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $500/hr
- Minimal Budget
- $1,000 - $10,000
Eaglemount Technologies offers a wide range of digital and social media marketing, corporate branding, and unmatched web solutions with seamless delivery. We also provide services that include digital marketing, Social media, SEO, PR, graphic design, website design, and Mobile app development...
Top Services:
- Web Design
- UI/UX Design
- Web Development
- Digital Marketing
- Mobile App Development
- Show more
- Location
- Melbourne, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $400/hr
- Minimal Budget
- Under $1,000
We combine creativity and technical expertise in design, development, creative media, domains, and hosting to help businesses stand out online. We offer personalised consultations to understand each client's brand and objectives, ensuring tailored solutions that create a lasting impact. Our goal is to unleash...
Top Services:
- Web Development
- Print Design
- Managed Services
- Design Services
- Show more
- Location
- Randburg, South Africa
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
Zyntix is a Berlin-based studio building handcrafted websites for SMEs, freelancers, and startups across the DACH region. We pair bespoke web design with reliable managed hosting so clients get a site that looks sharp and actually performs, without agency overhead or freelancer risk. Every project runs...
Top Services:
- Web Design
- Web Development
- Managed Services
- SEO
- UI/UX Design
- Show more
- Location
- Berlin, Germany
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $1,000 - $10,000
Mission Cloud Services, formed by the merger of Reliam, Stratalux, and G2 Tech Group in 2018, is an AWS Advanced Consulting Partner and Premier Tier Services Partner. Our AWS consultants are dedicated to helping clients use the cloud to innovate and grow their businesses...
Top Services:
- AI Development
- Managed Services
- IT Services
- Big Data Analytics
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $225/hr
- Portfolios Count
- 5 Projects Listed
Soaring Towers is a Southern California MSP built specifically to better protect SMBs from the latest threats. Founded in 2017 with a business-first philosophy, we deliver managed IT, 24/7 SOC-backed cybersecurity, Microsoft 365 management, and strategic IT consulting that fits your operations, not the other...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Staff Augmentation
- Show more
- Location
- Culver City, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $220/hr
- Minimal Budget
- $1,000 - $10,000
Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...
Top Services:
- BPO
- IT Services
- HR Outsourcing
- Managed Services
- Mobile App Development
- Show more
- Location
- Peachtree City, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
At Pelotech, we're a team of seasoned senior developers specialised in Kubernetes and cloud solutions. We partner with companies, from Fortune 500 giants to mid-sized businesses, to solve complex challenges in cloud migration, integrations, application development and modernisation initiatives...
Top Services:
- Software Development
- Cloud Consulting
- Mobile App Development
- Managed Services
- DevOps Consulting
- Show more
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $10,000 - $25,000
With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve...
Top Services:
- IT Services
- Software Development
- Cloud Consulting
- DevOps Consulting
- Managed Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $10,000 - $25,000
GiaSpace is a Florida-based Managed IT Services Provider specializing in responsive, business-aligned IT solutions for manufacturers, law firms, and growth-focused companies. Since 2005, our fast, friendly, first-time fix philosophy has earned us a reputation for personalized support, scalable systems, and...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- Show more
- Location
- Gainesville, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $1,000 - $10,000
Next Perimeter is a national managed IT and cybersecurity provider built for regulated industries: legal, healthcare, financial services, and media. Founded in 2006 and SOC 2 Type 2 compliant, we treat IT and security as one system, not two vendors handing off risk when something breaks. Our model is...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Tampa, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $179/hr
- Minimal Budget
- $1,000 - $10,000
Keep Your Business Moving with Smart IT...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Loretto, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
Genieall Corporation is a leading Canadian IT services and consulting firm that embodies a commitment to excellence. With headquarters in Toronto and a regional office in Ottawa, Ontario, Canada, Genieall excels in delivering premium managed IT and consulting services to a diverse clientele spanning Energy...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- Staff Augmentation
- Show more
- Location
- Toronto, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $10,000 - $25,000
Marshall provides expert IT support, AI services, and tailored cyber security packages including Cyber Essentials certification, audits, and compliance consulting. With strong expertise in the creative sector, they provide both standard IT services and specialized support like cybersecurity, on-set cabling...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- Under $1,000
Wisecor Services Private Limited is a trusted outsourcing partner, offering a wide range of business solutions. We specialize in Finance & Account Outsourcing, Human Resource Outsourcing, Payroll Outsourcing, IT Outsourcing Services, and Healthcare Outsourcing...
Top Services:
- HR Outsourcing
- Accounting
- IT Compliance Solution
- IT Services
- Cybersecurity
- Show more
- Location
- Thane, India
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $159/hr
Goji Labs
VerifiedVerified by the DesignRush team for authenticity and credibility.AI LeaderRecognized for strong visibility across AI-powered search and answer engines.+1Award WinnerRecipient of a Best Design Award for outstanding work.We Define the Right Build Before We Start It.
Goji Labs helps enterprise teams define the right build before they invest in it. That thinking then carries through design and delivery...
Top Services:
- Mobile App Development
- Software Development
- UI/UX Design
- AI Development
- Web Design
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 23 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGoji Labs Services
Data sourced from the agency's DesignRush profileWorld Wildlife Fund K-ID City of Los Angeles TGS Kangarootime World Health Organization Prediction Strike American Kennel Club Youth on Their Own Root Insurance
Goji Labs Reviews & Testimonials
Web Design Review from Michael Krone
We partnered with Goji Labs for a complete app build, and they delivered exactly what we needed. Their team handled the entire project professionally and with great care from start to finish. I would highly recommend Goji Labs to anyone seeking a skilled and dependable development partner.
Software Development Review from Wilson Rapp
We brought Goji Labs on board for a major migration project, and the entire experience was smooth and well-managed from start to finish. We could not be happier with the results. Their expertise gave us confidence throughout the process, and we would not hesitate to work with them again.
Mobile App Development Review from Sheila Reddy
As a founder with just an idea and a business model, I needed a partner who could turn that vision into a real product. Goji Labs guided me through every step of the process and built exactly the app we needed. Their expertise and patience made the entire journey manageable and rewarding.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAllSafe IT offers robust Managed IT services designed to protect your business technology. With over 15 years of experience in Los Angeles, they provide responsive support, prioritize cybersecurity, and customize services to meet your specific needs...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Software Development
- Cloud Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
At Windex, we recognize the unique needs of each organization, which is why we tailor our services to align with your specific requirements, ensuring our constant availability whenever you require our assistance. With a wealth of expertise, we excel in managing diverse end-to-end implementations, maintenance...
Top Services:
- Software Development
- Location
- Slough, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
Western Technology is committed to offering state-of-the-art IT solutions to enterprises throughout Perth, Western Australia. We take pride in delivering superior IT services that continuously adapt to our clients' evolving requirements. Our ethos revolves around fostering enduring partnerships with our...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- CRM Consulting
- Show more
- Location
- Perth, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Over 17 years of experience and 12 years in business. Web Design, Development & Consulting, we're not covering the entire digital landscape. Thoughtfully managed websites and hosting. White-labeling for marketing agencies, graphic designers, IT firms, and web designers!...
Top Services:
- Web Design
- Web Development
- Managed Services
- WordPress Website Design
- Show more
- Location
- Owensboro, Kentucky
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
FHTS is a leading technology solutions provider specializing in safe and innovative AI services for businesses. We help organizations adopt AI responsibly through strategy, consulting, development, and security management. Our focus is on delivering scalable, ethical, and data-driven solutions that enhance...
Top Services:
- Managed Services
- Location
- Felixstow, Australia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $50,000 & Up
Were a local MSP in the triangle area that doubles as a software development company that actually covers 100% of company needs because we can create personalized software for all of our clients...
Top Services:
- Managed Services
- Cybersecurity
- Web Development
- Mobile App Development
- Cloud Consulting
- Show more
- Location
- Morrisville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
designerpart is a Vienna-based brand studio creating brand identities, digital experiences and communication for startups, SMEs and established companies. Since 2014, we combine strategic thinking and strong design to build distinctive brands that stand out and create a competitive advantage...
Top Services:
- Graphic Design
- Web Design
- Branding
- Web Development
- Print Design
- Show more
- Location
- Vienna, Austria
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Eagles Media is a U.S.-based digital marketing and SEO agency offering comprehensive SEO, AI-driven search optimization, and results-focused marketing solutions. The company supports businesses across all 50 states and international markets, helping both local and global brands enhance their online presence...
Top Services:
- Web Design
- eCommerce Development
- SEO
- PPC
- Social Media Marketing
- Show more
- Location
- Orland Park, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
IT Support RI is a locally owned Managed IT Services Provider in North Smithfield, RI, serving SMBs across Rhode Island, Massachusetts, and Connecticut since 2002. We deliver proactive managed IT, cybersecurity, backup & disaster recovery, Microsoft 365, and VoIP so you can focus on your business, not...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- North Smithfield, Rhode Island
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $25,000 - $50,000
Managed IT and cybersecurity provider delivering 80-second average response times, 6-minute average resolution times, 100% U.S.-based support, and 97.5% customer satisfaction to help businesses reduce downtime, improve productivity, and operate securely...
Top Services:
- IT Services
- Managed Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $149/hr
- Portfolios Count
- 5 Projects Listed
Codal
VerifiedVerified by the DesignRush team for authenticity and credibility.Award WinnerRecipient of a Best Design Award for outstanding work.Codal is a design and development consultancy that partners with organizations to solve complex problems and accelerate growth through cutting-edge, data-driven strategies and solutions...
Top Services:
- Web Development
- eCommerce Development
- Software Development
- Web Design
- UI/UX Design
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $145/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
Ratcliff IT is a dependable technology and security partner to successful directors and organisations. We keep people with high expectations happy and inspire confidence through business technology and relationships...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $140/hr
Perth's cybersecurity-first AI MSP. We manage your IT, keep your systems secure and compliant, and put practical AI to work, so you can focus on what you do best...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Web Development
- Show more
- Location
- Balcatta, Australia
- Number of Employees
- Under 49
- Average Hourly Rate
- $140/hr
- Minimal Budget
- $10,000 - $25,000
Root802 is one of Vermont's newest web development firms but our roots go deep. At Root802, we provide a full range of services. From concept and design, to launch we've got you covered. Our services include Web Design, Hosting, Email, Domain Registration & Custom Integrations...
Top Services:
- WordPress Website Design
- Web Design
- Graphic Design
- Managed Services
- Software Development
- Show more
- Location
- Shelburne, Vermont
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
Whether its the life-sucking Google Beast, the unpredictable Meta Monster, or the wiley lil Wordpress, well help you get these creatures under control! Your online presence is too complicated...
Top Services:
- Digital Marketing
- SEO
- PPC
- Business Consulting
- Managed Services
- Show more
- Location
- Lebanon, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
DigitalEffex provides a comprehensive range of creative web services and business solutions. From professional web hosting, design, and development to strategic marketing and enterprise management, we help elevate your online presence and drive growth...
Top Services:
- Web Design
- Managed Services
- SEO
- Logo Design
- Social Media Marketing
- Show more
- Location
- Pace, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
EB DevTech LLC is a Houston-based technology and AI-automation consultancy that helps small and mid-sized businesses turn paper and chaos into clean, reliable systems. By combining cloud infrastructure, custom software, and intelligent automation, EB DevTech streamlines operations, enhances efficiency, and...
Top Services:
- AI Development
- CRM Consulting
- ERP Consulting
- Mobile App Development
- Software Development
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
Byte Solutions is a long-established IT services company that partners with businesses to deliver proactive support, secure networks, and dependable communication systems, so technology stays predictable, not disruptive...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Boca Raton, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
Ciprian IT is a security-first Managed IT and Cybersecurity provider serving businesses thoughout the Charlotte and Lake Norman region. We help organizations eliminate technology headaches, reduce cyber risk, and improve productivity though proactive IT management, advanced cybersecurity solutions, compliance...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Huntersville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
WordPress agency specialising in business-critical platforms, WooCommerce, and long-term service agreements. We build, operate, and evolve stable, secure WordPress solutions...
Top Services:
- Web Development
- WordPress Website Design
- eCommerce Development
- Managed Services
- Web Design
- Show more
- Location
- Copenhagen, Denmark
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 16 Projects Listed
Our IT solutions offer a dedicated approach to system management, ensuring your technology runs smoothly, allowing you to concentrate on growing your business with confidence...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Greeley, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
RiseIT is an unmatched technology service and software development company working to accelerate the growth of your business...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Software Development
- Mobile App Development
- Show more
- Location
- Addison, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $100/hr
For over 35 years, Transputec has empowered global organisations through elite ICT solutions. We combine decades of credibility with an agile approach to IT systems and support. We are dedicated to creating tangible value by transforming complex tech challenges into convenient, user-centric services...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- DevOps Consulting
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Blazeclan Technologies stands as a dynamic force in the realm of cloud consulting and managed services, serving as a catalyst for businesses' digital transformation journeys with cutting-edge cloud solutions. With a commitment to innovation and excellence, we propel organizations forward, enabling them to...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Big Data Analytics
- DevOps Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Persistent Systems, a renowned global leader in software product development and technology services. Delve into our innovative offerings to stay ahead in the ever-evolving landscape of technology...
Top Services:
- AI Development
- Software Development
- Web Development
- Mobile App Development
- Blockchain
- Show more
- Location
- Pune, India
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $50,000 & Up
Strabo is a cloud-based platform that helps you link multiple accounts from around the world into one dashboard. Track all the money you own and owe, get a holistic outlook of your net worth instantly, and plan your investments wisely to get the most out of your money!...
Top Services:
- Software Testing
- Software Development
- Managed Services
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Tresseo is a Canadian website services company in Ottawa offering web hosting, WordPress maintenance, and custom web development for small businesses, creators, educators, and organizations...
Top Services:
- Managed Services
- Location
- Ottawa, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
We provide future-proof technological infrastructures and tailored IT solutions that make your company more successful in the market. Our experienced and highly specialized team combines technical expertise with a deep understanding of your individual challenges...
Top Services:
- IT Services
- Cybersecurity
- DevOps Consulting
- Software Development
- Mobile App Development
- Show more
- Location
- Gräfelfing, Germany
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Odysense is a results-driven digital agency based in Doha, Qatar, helping businesses across the GCC grow through end-to-end digital solutions. With 12+ years of experience, we specialize in web design and development, mobile app development, custom software, UI/UX design, eCommerce solutions, and digital...
Top Services:
- Web Design
- WordPress Website Design
- eCommerce Development
- Web Development
- Digital Marketing
- Show more
- Location
- Doha, Qatar
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Portfolios Count
- 1 Project Listed
CloudGeometry is a Silicon Valley engineering firm that builds and runs cloud-native platforms, data pipelines, and AI systems for SaaS and enterprise teams. Its AI-MSL offering pairs an AI-driven delivery platform with a managed service: AI agents carry build and maintenance work across the software...
Top Services:
- AI Development
- Managed Services
- Software Development
- Mobile App Development
- Cloud Consulting
- Show more
- Location
- Sunnyvale, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
Bot2do builds production AI systems for enterprises: AI agents, computer vision, voice AI, and the data pipelines behind them. Our senior engineering team has shipped 900+ projects for global brands, and we work in weekly milestones so clients see working software from the first week, not a slide deck at the...
Top Services:
- AI Development
- Mobile App Development
- Software Development
- Big Data Analytics
- ERP Consulting
- Show more
- Location
- Chennai, India
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Portfolios Count
- 1 Project Listed
All Front is a full-service software development and consulting agency, with a special passion for front-end development and UX/UI design...
Top Services:
- UI/UX Design
- Web Development
- Mobile App Development
- Software Development
- eCommerce Development
- Show more
- Location
- Birkirkara, Malta
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Portfolios Count
- 7 Projects Listed
Totality Services, a London-based IT services agency, revolutionizes workforce and business operations with innovative technology solutions and comprehensive IT support. From robust security measures to seamless onboarding processes for new employees, Totality Services streamlines IT operations. Committed to...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
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6 Frequently Asked Questions about Managed IT Service Providers
What is a managed IT service provider, and how does it differ from traditional IT support?
It is a company that takes over the responsibility of running and maintaining a business’s IT systems. Instead of hiring a full in-house team, companies outsource network monitoring, technical issue resolution, and data security to a managed services provider (MSP).
In the United States, the managed services market is projected to reach over $119 billion by 2031, driven largely by demand for cloud, security, and compliance expertise.
The key difference between managed service providers and traditional IT support comes down to approach, scope, and value:
| Category | Traditional IT support (Break-Fix) | Managed IT Service Provider |
| Approach | Reactive: Issues are addressed only after they occur | Proactive: Continuous monitoring prevents issues before impact |
| Scope of services | Limited: Focused on isolated tasks like troubleshooting or hardware fixes | Comprehensive: Covers cloud computing, cybersecurity, infrastructure, and more |
| Engagement model | Transactional: Engaged only when problems arise | Ongoing partnership: Aligned with long-term performance and digital transformation goals |
| Cost structure | Unpredictable: Variable costs based on incidents and repairs | Predictable: Fixed monthly pricing for consistent budgeting |
Which services do IT managed services companies offer?
They deliver a broad range of managed IT services to keep systems running efficiently, securely, and in alignment with business goals. Rather than offering one-off fixes, these providers deliver comprehensive IT solutions that combine support, strategy, and ongoing optimization.
- 24/7 system monitoring and maintenance: Continuous oversight of systems to detect, prevent, and resolve issues before they disrupt business operations.
- Help desk and end-user support services: On-demand technical assistance for employees to resolve IT issues quickly and keep productivity high.
- Server, network, and device management: Ongoing management of core infrastructure to ensure performance, connectivity, and reliability across all systems.
- Security patching and software updates: Regular updates to fix vulnerabilities, improve performance, and protect systems from emerging cyber threats.
- IT infrastructure planning and optimization: Strategic design and ongoing improvement of IT environments to support scalability, efficiency, and business growth.
- Cybersecurity and data protection: Advanced services and threat monitoring, email security to prevent phishing and ransomware attacks, network security and endpoint protection, and data protection, backup, and compliance support.
- Data backup and disaster recovery: Managed IT services providers help organizations prepare for and recover from disruptions by handling backup management and secure data storage, disaster recovery planning and testing, and rapid system restoration after outages or cyber incidents.
- Cloud hosting and management, including cloud migration from on-premises systems to platforms like Google Cloud, ongoing management of cloud services and hybrid environments, and the design of scalable cloud solutions for performance and cost efficiency.
When should a company switch from break-fix IT support to a managed solution?
It should switch when reactive IT support is no longer enough to keep systems secure, reliable, and cost-effective. If your business is growing, adopting cloud services, or facing increasing security risks, managed IT services offer a more proactive and scalable approach.
Key signs it’s time to switch:
- Frequent downtime or recurring IT issues: If problems keep happening, a managed IT service can proactively monitor and maintain systems to prevent disruptions.
- Unpredictable IT costs: Break-fix support leads to unexpected expenses, while managed services provide predictable monthly pricing.
- Rising threats: Without strong cybersecurity services, your business is at risk
- Moving to the cloud or scaling operations: Managed IT service providers can support cloud migration, manage cloud providers, and deliver scalable cloud solutions.
- Limited internal IT resources: If your team is stretched thin, these providers offer expert support services without the need for in-house hiring.
- Need for a long-term IT strategy: A managed solution helps align information technology with business goals, supporting digital transformation and growth.
- Operating in competitive markets: Businesses across the United States, including New York, New Jersey, and Los Angeles, require reliable technology solutions to stay competitive.
How much do managed IT services cost?
Managed IT services typically cost between $80 and $200 per user per month, though exact pricing depends on your business size, the number of devices, and the range of services included.
IT managed services companies also offer the following pricing models:
- Per device: $50-$150 per device/month
- Flat rate: $3,000-$10,000+ per month for full support
- Tiered plans: Price varies by service level
- À la carte: Flexible, starting at a few hundred dollars/month
What industries benefit most from managed IT services?
Any business that needs reliable IT support, predictable costs, and strong data protection can benefit from managed IT services.
For example:
- Small to mid-sized companies that don’t have full in-house IT teams
- Healthcare providers who must protect sensitive patient data
- Financial and legal firms that need strict compliance and security
- Fast-growing startups that need scalable IT support
- Retail and eCommerce companies that run online sales platforms
- Manufacturers that rely on connected systems and automation
What should you look for when choosing a managed IT services company?
You should focus on a few key factors that determine reliability, security, and long-term value, including:
- Experience and proven results: Look for managed IT service providers with a strong track record, supported by real client outcomes or a relevant case study.
- Range of managed IT services: It should offer comprehensive IT solutions, so you don’t need multiple service providers.
- Customized approach: It should offer tailored solutions that align with your business goals, infrastructure, and growth plans.
- Transparent pricing: Choose a provider with clear, predictable pricing for managed services, avoiding hidden fees or unexpected costs.
- Cloud expertise: Strong managed service providers should support cloud migration, manage cloud providers like Google Cloud, and deliver scalable cloud solutions.
- Service level agreements (SLAs): Defined response times and performance guarantees ensure consistent, reliable support services.
- Scalability: Your managed solution should grow with your business, supporting expansion, new technologies, and digital transformation.
- Reputation and credibility: Established managed IT services companies demonstrate reliability through client successes and industry presence.
- Strategic partnership mindset: A strong MSP acts as a long-term partner, helping guide technology decisions and optimize your information technology environment.