Pros
- Highly responsive customer service
- Seamless and user-friendly phone systems and 1300 number set up
- Smooth onboarding process
- Professional and reliable telecommunications solutions
Alltel Australia
622 Ferntree Gully Rd, Wheelers Hill, VIC 3150, Australia
https://www.alltel.com.au
Alltel Australia
Alltel Australia Overview
Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2004
Alltel Australia empowers businesses with telecommunications technology designed to help them thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections.
As a trusted telecommunications provider, we continue working with clients from various sectors, including retail, banking, education, health and government, to improve and future-proof their business communications through services that span IP telephony, enterprise-level internet, business inbound numbers, advanced voice solutions, office phone systems, professional answering services and outsourced customer support.
Established with an aim to deliver smart, simple and effective solutions, Alltel has cemented its brand as Australia’s preferred telco provider for business. We are committed to raising industry standards, adding value through excellent services and delighting clients with unmatched customer experience.
As a trusted telecommunications provider, we continue working with clients from various sectors, including retail, banking, education, health and government, to improve and future-proof their business communications through services that span IP telephony, enterprise-level internet, business inbound numbers, advanced voice solutions, office phone systems, professional answering services and outsourced customer support.
Established with an aim to deliver smart, simple and effective solutions, Alltel has cemented its brand as Australia’s preferred telco provider for business. We are committed to raising industry standards, adding value through excellent services and delighting clients with unmatched customer experience.
Headquarters
622 Ferntree Gully Rd, Wheelers Hill, VIC 3150, Australia
Alltel Australia
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Unexpected charges and unclear pricing structures
- Difficulties with call system functionality
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Alltel Australia Services
Alltel Australia Reviews
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Phone Answering ServicesProject Type: Phone Answering ServicesReview Date: 25 December, 2023Source: 3rd-party Review PlatformWhen we first partnered with Alltel in 2019, the world was a very different place. Just months later, COVID-19 forced businesses to rethink how they connect with stakeholders. Alltel stepped up and made our transition to remote work incredibly efficient, providing the support we needed during such a challenging time. Their expertise and responsiveness made a huge difference for us.Rating:- Work Quality:
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Phone Answering ServicesProject Type: Phone Answering ServicesReview Date: 17 December, 2023Source: 3rd-party Review PlatformAlltel’s services have been a game-changer for us as our geographic reach has grown. Their 1300 Number has streamlined customer inquiries, removing any concerns about time zones or area codes. The team’s responsiveness has significantly improved our customer service, especially for clients working on tight deadlines. Their 24-hour service has been invaluable in managing increasing call volumes across diverse time zones, making them the perfect choice for our needs.Rating:- Work Quality:
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Alltel Australia Clients
- DELL
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- EY
- Angelicare
- Monash University