Applied Imagination

We are coming up on a year of working with applied imagination and I have had nothing but great experiences with Marc for our website maintenance and Joan and her team building a new custom site. "

I was stuck with my MVP and had tried a couple of developers with no luck. This company really turned things around, they understood my vision, highly recommend "

So disappointed. We hired this company to produce an e-commerce Shopify website. The design for the site was based on a purchased template they grabbed on the Shopify marketplace. From day one we were promised the moon and the stars but just 1 year after being handed the site we realize we paid for a pretty postcard that is not updatable unless we hire them a second time to work on the code they have hidden. The "dynamic" design of the homepage only really works with the one image and 5 words they used to design it on day one. The search optimization is non-existent and has no meta. Every time we receive an update notification from Shopify we assume the crash position. In regards to the experience - over almost two years we were passed around to 4 different designers that each felt they had better ideas than the previous one and would start applying Band-Aids to the code. The process was estimated to take 6 months. Two years later we finally had enough and just paid them the remaining $ and prayed for the best.Needless to say I would NOT recommend this "company". "

We have been working with AI for several years. Their customer service and responsiveness is consistently outstanding. They provide input into design and make recommendations. Special shout out to Marc whose technical expertise, professionalism, patience, guidance and incredible work ethic is rare. Their internal communication is also excellent. You feel like a valued partner, not a client. "

I had an overwhelmingly positive experience working with Applied Imagination on the redesign of my company's website. The AI team (Kara, Jennifer, Joan) were prompt, attentive, and patient as we described what we needed from our future website. They made data-driven decisions by pulling from website statistics, focus groups, and survey data, alongside industry best practices. Working under a tight deadline, the AI team were able to flex and meet our needs while staying on-time and on-budget. Overall, this was the best experience I've ever had working with a vendor, and I would gladly work with them again. "