CPC

Optimize The Experience.

1230 Rosecrans Avenue, Suite 300, Manhattan Beach, California 90266, United States

https://www.cpcmedia.com

CPC Overview

Year Founded: 2002

Employees: Under 49

Minimal Budget: $1,000 - $10,000

Average Hourly Rate: $28/hr

CPC helps businesses manage every aspect of the customer experience. CPC provides a full suite of outsourced customer contact services, including: text/SMS messaging service (both automated and live, “peer-to-peer” text messaging), social media coverage for businesses, staffed live chat, AI/chat bots, traditional inbound/outbound live phone agents, toll-free/local numbers, automated calls (including personalized automated calls) and data analytics. Contact us to see how we can improve your CX!

CPC Services

Industries

Media & Communications
Retail
Consumer Goods
Corporate Services

Client Types

Medium Businesses
Enterprise / Corporate

Call Center Expertise

Appointment Setting
B2B
Collection
Inbound
Outbound
Survey Services
Telemarketing
Third Party Verification

CPC Clients

Omnicom

Toyota

Strayer University

CPC Team Bios

Jeff Felman

CEO

Seasoned customer interaction veteran with over 20 years’ experience in all aspects of customer contact services and business process management. Possesses a unique expertise in program development, execution and management. Interested in connecting with synergistic companies and partners.