CPC

Optimize The Experience.
1230 Rosecrans Avenue, Suite 300, Manhattan Beach, California 90266, United States
https://www.cpcmedia.com

CPC Overview

Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$28/hr
Year Founded
2002
CPC helps businesses manage every aspect of the customer experience. CPC provides a full suite of outsourced customer contact services, including: text/SMS messaging service (both automated and live, “peer-to-peer” text messaging), social media coverage for businesses, staffed live chat, AI/chat bots, traditional inbound/outbound live phone agents, toll-free/local numbers, automated calls (including personalized automated calls) and data analytics. Contact us to see how we can improve your CX!

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Call Center Expertise
  • Appointment Setting
  • B2B
  • Collection
  • Inbound
  • Outbound
  • Survey Services
  • Telemarketing
  • Third Party Verification

Industries

  • Media & Communications
  • Retail
  • Consumer Goods
  • Corporate Services

Client Types

  • Medium Businesses
  • Enterprise / Corporate

CPC Team Bios

CEO
Jeff Felman
CEO
Seasoned customer interaction veteran with over 20 years’ experience in all aspects of customer contact services and business process management. Possesses a unique expertise in program development, execution and management. Interested in connecting with synergistic companies and partners.

CPC Clients

Omnicom
Toyota
Strayer University