Digitech Outsourcing Solution
We serve Success
18585 Coastal Hwy Unit 10 PMB 2030, Rehoboth Beach, Delaware 19971, United Stateshttps://www.digitechoutsourcingsolution.com
Digitech Outsourcing Solution Overview
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Average Hourly Rate
- $8/hr
- Year Founded
- 2010
Our Contact Center Solution not only includes relevant software but also offers managed services. We have a seating capacity of 200 agents currently with option to expand to 600+ agents. We have over 12 years of industry experience and have worked for hundreds of businesses in the US, UK and Australia.Â
Our core competencies include:
- Answering inbound customer service inquiries via email, chat or phone calls
- Making outbound follow up calls to existing customers or inbound leads
- Troubleshooting level 1 issues related to product or software
- Assisting with orders and delivery issues
- Managing subscriptions, payments and refunds
- Processing RMA and repalcements
- Handling social media comments on ads as well as moderating negative comments
In past we have handled high call and email volumes, as high as 10,000 calls per day and more than 3000 emails per day.Â
Our team is well organized, we have a dedicated Onboarding team to ensure your project gets the required attention during the initial onboarding and training phase. Also we have dedicated Client Success teams to ensure we continue to service your customers for a long term relationship.
Contact us today for a free quote. We work with small, medium and large sized businesses.
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Digitech Outsourcing Solution Services
BPO Expertise
- Back Office Outsourcing
- Data Entry
Call Center Expertise
- Inbound
- Survey Services
- Virtual Receptionist
Phone Answering Services Expertise
- After-Hours
- Taxi
Industries
- Health Care
- Real Estate
Client Types
- Small Businesses
Digitech Outsourcing Solution Portfolio
Customer Support
Customer Service for E-learning platform
Digitech Outsourcing Solution Reviews
Reviews from Google Maps and DesignRush are available on this profile.
All reviews
- All reviews
- Google reviews
- DesignRush reviews
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field. "Project Name: Customer Support Services
- Project Type:
- Outsourced Customer Support
- Company size:
- -
- Industry:
- -
Very bad and fraud company . Making people fools "Muaaz Shahzad's Review Sourced from Google
Very bad company "Rana Asad's Review Sourced from Google
We have been working with DOS support for months and they provide a great customer service! "Victor Roige's Review Sourced from Google
We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend! "Rachel Lynch's Review Sourced from Google