Pros
- Responsive communication enhances client experience
- Reliable customer support
- Skilled team effectively manages call volumes
- Customized solutions tailored to business needs
- Cost-effective services benefit small and medium businesses
EmpireOne Contact Center
Reliable BPO Contact Center for Call Handling
250 Consumers Rd suite 810, Toronto, M2J 4V6, Canada
https://empireonecontactcenter.com
EmpireOne Contact Center
EmpireOne Contact Center Overview
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$10/hr
Year Founded
2012
At EmpireOne, we pride ourselves on our team of highly skilled and experienced call center agents. We are ready to provide solutions for all your customers. EmpireOne Contact Center is your partner in call center solutions. With our customer contact services, BPO, and specialized industry solutions, we help you unlock the potential of your business.
To contact a member of the EmpireOne Contact Center Team, email or chat us
To contact a member of the EmpireOne Contact Center Team, email or chat us
Headquarters
250 Consumers Rd suite 810, Toronto, M2J 4V6, Canada
EmpireOne Contact Center
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Lack of advanced technology can limit service capabilities
- Occasional turnover rates slightly affect service consistency
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EmpireOne Contact Center Services
Areas of Expertise
- Accounting Expertise
- BPO Expertise
- Back Office Outsourcing Expertise
- Business Consulting Expertise
- Call Center Expertise
- Digital Marketing Expertise
- HR Outsourcing Expertise
- Managed Services Expertise
- Market Research Expertise
- Phone Answering Services Expertise
- Translation Services
- Web Design Expertise
Accounting Expertise
Accounting Expertise
- Audit Accounting
- Bookkeeping
- Fiduciary Accounting
- Financial
- Forensic
- Management Accounting
- Payroll
- Tax Preparation
BPO Expertise
BPO Expertise
- Back Office Outsourcing
- Data Entry
- Document Digitization
- Medical Billing
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
- Catalog Management
- Claims Processing
- Document Verification
- Finance & Accounting Function
- Transactions Processing
- Virtual Assistant
Business Consulting Expertise
Business Consulting Expertise
- Accessibility Consulting
- Business Operations Consulting
- Change Management
- Compliance Consultancy
- Corporate Coaching
- Project Management
- Strategy Consulting
- Telecommunications Consulting
Call Center Expertise
Call Center Expertise
- Appointment Setting
- B2B
- Collection
- Inbound
- Outbound
- Telemarketing
- Third Party Verification
- Virtual Receptionist
Digital Marketing Expertise
Digital Marketing Expertise
- Amazon
- B2B
- B2C
- Copywriting
- Digital Advertising
- Inbound Marketing
- SEM
HR Outsourcing Expertise
HR Outsourcing Expertise
- Corporate Training
- Creative Staffing
- Employer of Record
- HR Consulting
- IT Staffing
- PEO
- Recruiting
- Staffing
Managed Services Expertise
Managed Services Expertise
- Applications
- Help desk
- IT Budgeting
- Vendor Selection
Market Research Expertise
Market Research Expertise
- Customer Loyalty Research
- Data Analysis
- Data Reporting
- Market Analysis
- Surveys
Phone Answering Services Expertise
Phone Answering Services Expertise
- After-Hours
- Plumbers
- Property Management
- Taxi
- Veterinary
Translation Services
Translation Services
- Certified Translation
- Financial
- Legal
Web Design Expertise
Web Design Expertise
- B2B
- Freelance
- Responsive
- eCommerce
Industries
- Automotive
- Finance
- Health Care
- Media & Communications
- Retail
- eCommerce
- Corporate Services
- Construction
- Dental
- Real Estate
Client Types
- Startups
- Small Businesses
- Medium Businesses
- Enterprise / Corporate
EmpireOne Contact Center Team Bios
Rc CalanocHR ManagerRC has spent over two decades in the ever-evolving world of Human Resources. With a Master's degree in Organizational Psychology from Stanford University, Alexandra has worked with diverse corporations, both big and small, to optimize team dynamics, recruitment processes, and employee welfare.
EmpireOne Contact Center Clients
- Real Estate Industry
- Hospitality Industry
- Insurance Industry