Etech
Growth Through Servant Leadership
1903 Berry Drive,, Nacogdoches, Texas 75964, United Stateshttps://www.etechgs.com
Etech Overview
- Number of Employees
- 1000 & Up
- Minimal Budget
- $10,000 - $25,000
- Average Hourly Rate
- $45/hr
- Year Founded
- 2003
Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development. Our current partnerships with more than 47 companies include managing upwards of 100 million voice interactions, 20 million chat and email interactions, and 2 million quality monitoring evaluations per year.
Etech launched in 2003 with only 400 employees and a single contact center in Nacogdoches, Texas. Over the last 17 years, we have expanded our range of services and have grown to include more than 3,000 employees and eight state-of-the-art contact centers with five U.S., one nearshore, and two offshore locations. All of this has been accomplished without the need for mergers or acquisitions.
Etech’s company partnerships have benefited from our proven track record of creating improved customer experiences, enhanced customer satisfaction and advocacy, increased conversion rates, higher net promoter scores, and stronger customer relationships.
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Etech Services
Call Center Expertise
- Inbound
- Outbound
Industries
- Corporate Services
- Finance
- Fintech
- Food and Beverage
- Health Care
- Hospitality
- Manufacturing
Client Types
- Small Businesses
- Medium Businesses
- Enterprise / Corporate
Etech Reviews
Reviews from Google Maps are available on this profile.
They don't care about you. "Yukikio Shishito's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all. "Haley E C's Review Sourced from Google
This is a business and is not open to the public. "Karen Lee's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with. "Charles Symmonds's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back. "rahil jain's Review Sourced from Google