At Highland, we research, design, and build digital products and experiences for customer-centric companies and mission-driven organizations. For over 20 years, our team of designers, developers, and strategists have helped organizations turn their biggest uncertainties into opportunities for growth.
We've built and launched over 268 digital products, and we'd love to help you take your idea from dream to delivered. Ready to get started? Get in touch.
Headquarters
125 S Clark St.; Suite 670, Chicago, Illinois 60603, United States
Designing Experiences that Deliver Hope & Strength
Product Design
Tackling the Student Debt Crisis with Thrivent Student Resources
Technology
A Global CRM Platform for Specialty Manufacturing
Product Design
Advancing Design Thinking at an Established Organization
Technology
Working with Agiliti to Implement and Mature Their CRM
Product Design
Launching a Cutting-Edge Product with Creative Group
Highland Team Bios
Jeff Blanchard
Creative Director
Jeff leads product experimentation and human-centered design within Highland’s CX practice and has found that collaborative design is highly beneficial, if not critical, to product success.
Elizabeth Mankowski
Director, CRM Practice
Elizabeth Mankowski joined Highland in 2017, bringing 18 years of software delivery experience. She has held various roles ranging from business analyst to project manager to Agile product owner.
Analucia Martinez
Senior Product Manager
Analucia joined the team at Highland Solutions in 2018 as a Senior Product Manager. She follows her passion for solving complex problems by building user-friendly software.
Andriana Pachella
CRM Specialist
Andriana joined Highland in 2018 as a CRM Specialist. She helps create quality CRM solutions for Highland's client teams and trains client end users on how CRM technology makes their work easier and more efficient.
Charissa Morgan
Customer Experience Consultant
Charissa Morgan is a Customer Experience (CX) Consultant at Highland, partnering with clients to identify their most important problems and solve them through the lens of their customers' experiences.
Chris Womble
Senior Application Developer
Chris joined Highland Solutions early 2019 as a Senior Application Developer. Before joining Highland, Chris worked as a software developer for local nonprofits, private companies and most recently as a Defense Contractor at Wright-Patterson Air Force Base.
Curtis Blackwell
Senior Application Developer
Curtis Blackwell joined Highland Solutions as a Senior Application Developer in 2018. He strives to leave things better than he found them, which often involves simplifying complex writing and workflows.
David Whited
Director, CX Practice
David Whited is the Director of Highland's CX Practice. David began formalizing his passion for experience design in a university setting where he led multiple teams of creatives and academics in the development of powerful institution-wide learning encounters for college and graduate students.
Florence McCafferty
UX Researcher & Designer
Florence McCafferty joined the Highland team as a UX Researcher & Designer in 2018. As a researcher and designer, she uses her background in linguistics and genuine interest in people to learn the truth, ultimately leading to a solution that makes a real difference in people's lives.
Giovanni Perez
Application Developer
Giovanni joined Highland in 2018 as an Application Developer. A Chicago native, Giovanni graduated from DePaul University with a BS in Entrepreneurship and is interested in mobile and wearable development, GIS visualizations, and sensor technology
Greg Ochab
Designer
Greg has over 10 years experience crafting digital experiences for some of the biggest companies in the world. He joined Highland in 2017 as an interface specialist, where his broad agency experience enables him to bring a comprehensive perspective to the problems users face.
Jordan Welch
Application Developer
Jordan Welch joined the Highland Solutions team in 2018. He brings his OutSystems expertise to his role of Application Developer. He is one of the only US based OutSystems MVPs.
Jon Berbaum
President
Jon Berbaum joined Highland in 2007 and has performed nearly every role in the company. As President, Jon guides Highland’s identity and practices, and commonly serves as an experience design or product strategist on a variety of client projects.
Jorge Carrillo
Senior UI Developer
Jorge joined Highland Solutions in 2017 and serves as Senior UI Developer. He is responsible for converting visual design to interactive interfaces for responsive web applications.
Kristina Giffin
Front End Application Developer
Kristina joined the team at Highland Solutions in early 2019 as a Front End Application Developer. Kristina loves to create smooth, pleasant digital experiences that meet all of her audiences' expectations.
Shad Mickelberry
CRM Solutions Architect
Shad joined the Highland team as a CRM Solutions Architect in 2017. He is responsible for CRM sales engineering, solutions discovery, design, and implementation. Before joining Highland, he did freelance CRM development and design consultation.
Theresa Berg
Product Designer
Theresa joined Highland in 2019 as a Product Designer. She holds a holistic and human-centered approach to design and has a strong interest in the research and data behind the projects she works on.
Tyler Etters
Director, Software Development
Tyler grew up in the Midwest and has always had an interest in scientific, mathematical, and data-driven projects. Prior to joining the Highland team in 2013, he freelanced as a web designer and developer.
Highland Clients
Thrivent Financial
Morton Arboretum
Materion Corporation
Make-A-Wish Illinois
McGraw-Hill
RefugeeOne
Creative Group
Dow Chemical
Greif
Harvard University Health Systems
Highland Awards
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