Highland
Understand your customers. Design & build better technology.
125 S Clark St. Suite 670, Chicago, Illinois 60603, United Stateshttps://www.highlandsolutions.com
Highland Overview
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
- Average Hourly Rate
- $200/hr
- Year Founded
- 1999
We've built and launched nearly 300 digital products, and we'd love to help you take your idea from dream to delivered. Ready to get started? Get in touch.
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Highland Services
AI Expertise
- Generative AI
- Industry AI
Application Platforms
- Linux server
Branding Expertise
- Brand Messaging
- Brand Strategy
Business Consulting Expertise
- Business Operations Consulting
- Change Management
- Corporate Coaching
- Project Management
- Strategy Consulting
CMS Platforms
- WordPress
Custom Frameworks
- Laravel
- React.JS
- VueJS
Custom Languages
- JavaScript Development
- PHP
- SQL
Digital Marketing Expertise
- Marketing Consulting
- Marketing Strategy
IoT Expertise
- Commercial IoT
- Consumer IoT
- Infrastructure
Low Code Development Expertise
- Webflow
Market Research Expertise
- Customer Loyalty Research
- Interviews
- Market Analysis
- Observational Research
- Surveys
Mobile App Expertise
- Application Modernization
- B2B Apps
- B2C Apps
- Cross-Platform
- Field Operations
- Hybrid
Mobile App Technology
- HTML5
- React Native
No Code Development Expertise
- Creatio
Outsourcing Expertise
- Eastern Europe
- Nearshore
- Outsourcing
Product Design Expertise
- Digital Design
- Product Prototype
Software Development Expertise
- AgTech
- Biotech
- Foodtech
- Startups Software Development
UI/UX Expertise
- Dashboard Design
- Interactive Design
- UX Strategy
- Usability Testing
- User Research
Web Design Expertise
- B2B
- Mobile First
- Responsive
- Web App
Industries
- Manufacturing
- Education
- Finance
- Corporate Services
- Agriculture
- Design
- Arts
- Nonprofit
- Government
- Health Care
Client Types
- Startups
- Small Businesses
- Medium Businesses
- Enterprise / Corporate
Highland Portfolio
UX Strategy
AI-Driven Wellness & $60M IPO
- $100K - $250K
- 3 Months
- 2021
Digital Strategy
Designing Experiences that Deliver Hope & Strength
- $100K - $250K
- 6 Months
- 2019
Product Design
A Richly InteractiveWay to Learn
- $20K - $100K
- 2 Months
- 2022
Product Design
From Expert Service to a New SaaS Product
- $500K - $1M
- 12 Months
- 2022
Digital Strategy
Disruptive Innovation in IT Risk & Security
- $500K - $1M
- 9 Months
- 2022
Strategy Consulting
Advancing Design Thinking at an Established Organization
- $20K - $100K
- 1 Month
- 2019
Product Design
Tackling the Student Debt Crisis with Thrivent Student Resources
Product Design
Launching a Cutting-Edge Product with Creative Group
- $100K - $250K
- 6 Months
- 2019
Highland Reviews
Reviews from Google Maps and DesignRush are available on this profile.
All reviews
- All reviews
- Google reviews
- DesignRush reviews
Highland is a great partner. The sought to deeply understand our product, customers, and pain points and built a number of forward looking opportunities for us in addition to the tight scope of our project. Proactive, thoughtful, responsive, and flexible. We are a small team and found lots of value in working with Highland to get our UX refresh project up and running. "Project Name: Design System and UX Assessment
- Project Type:
- User Experience
- Company size:
- 100 - 249
- Industry:
- Information Technology and Services
We recently partnered with Highland on research and prototypes for a new information architecture on a volunteer resources site for our Chapter leaders. Having over 3000 volunteers around the globe can introduce a lot of nuance and complexity to research and design processes. The team at Highland handled it all skillfully - focusing on how to deliver the most clarity and usability to our audience. 10 out of 10, I would recommend working with the Highland team! "Project Name: Chapter Leader Portal
- Project Type:
- User Experience
- Company size:
- 250 - 499
- Industry:
- Program Development
We had a great experience working with the team at Highland to develop a new website for the Thoracic Surgery Foundation, a charitable organization aimed at advancing heart and lung health for all. Highland worked with us to re-imagine a dated website with limited functionality, and developed a a gorgeous new site that beautifully reflects the vitality of the organization. We anticipate that our award applicants, donors, surgeons and grateful patients will be able to easily navigate the new site and have a much-improved user experience. Jeff Blanchard and his team were exceptionally good listeners, and worked hard to create solutions for our complicated awards program. They provided good training to our team throughout the process so that we have been able to keep things updated and easily make changes now that the site has launched. I am grateful for their patience and very quick turnaround as we juggled a new strategic plan and new branding, all at the time of the website creation. I have been continually impressed with the expertise and the innovation that Highland brings to a project like ours. It was a pleasure to launch this site -- on time and on budget -- with their excellent work and support. "Project Name: New Website
- Project Type:
- Webflow Development
- Company size:
- 50 - 99
- Industry:
- Nonprofit Organization Management
The initial product was much more sophisticated than we expected. Our executive team and board were highly impressed. "Project Name: Digital Product Design & Development
- Project Type:
- Product Design
- Company size:
- -
- Industry:
- -
One of their strengths is their product discovery and design approach, which is critical to us. Many shops will make something beautiful and miss the beat of the market analysis. "Project Name: Research & Design for Digital Strategy
- Project Type:
- Digital Strategy
- Company size:
- -
- Industry:
- -
Working with Highland has elevated our creative process, pushing us in a more strategic direction. Compared to similar platforms on the market, Highland built a fast, competitive version that will give us an upper hand. "Project Name: Digital Product Design & Development
- Project Type:
- Product Design
- Company size:
- -
- Industry:
- -
Amazing. "Devin Parsons's Review Sourced from Google
I attended a workshop at Highland Solutions and it was an incredibly positive experience. the staff is kind, professional, and knowledgeable. The design team is an asset to this company and I recommend finding an opportunity to work with them. "D Leigh's Review Sourced from Google
A fantastic team of expert problem solvers. They can do just about anything to help your company innovate and position your company for future growth and impact in the world. "Brent Stutzman's Review Sourced from Google
They are consistent with their core values (people first, be transparent, be curious, give a damn). I love the people here. Always a pleasure. "Vinoadharen Nair Das's Review Sourced from Google
Highland Team Bios
Jeff Blanchard
Director, Product Design
Jeff has led the design of products & services across numerous verticals for over 20 years. His drive to experiment, learn rapidly through dialog, and be inclusive of multiple perspectives comes from founding or being part of several startups and growth companies.
Curtis Blackwell
Manager, Digital Product Delivery
Curtis Blackwell joined Highland in 2018. He strives to leave things better than he found them, and guides the development team in creating strong technical architecture, simplifying complex code and improving product workflows.
David Whited
Principal, Design Research & Strategy
David helped Highland make the shift from software to product development by incorporating best practices from the worlds of Product Design, Lean Startup Practices, and Business Design. Today, he helps our clients solve problems through gaining an outside-in view of their customers' experiences.
Jon Berbaum
President
Jon joined Highland in 2007 and has performed nearly every role in the company. He's lead Highland into new practice areas, and lead clients in a broad range of industries through customer experience strategy, product development, human-centered innovation, and digital transformation.
Kristina Giffin
Design Researcher
Kristina joined Highland in 2019 as a Front End Developer & transitioned to Design Research soon thereafter. Familiar with the technical details of creating a digital product, Kristina now enjoys uncovering the personal aspects of customer experience & user needs that drive product engagement.
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Abril Caraballo-Marin
UX Designer
Abril joined Highland in 2022. She strives to stay curious and take a learner's stance to uncover insights which can be translated into design interventions that help promote holistic flourishing. Her work includes design for edtech, fintech, and non-profit organizations across numerous industries.
Amrita Kulkarni
Director, Design Research & Strategy
Amrita joined Highland in 2020, having previously applied her skills across four continents. With education in architecture, industrial design, and innovation strategy, she has spent the past decade in the innovation consulting space, helping imagine new futures in collaboration with her clients.
Amy Carrera
Lead Product Manager
Amy is dedicated to creating innovative digital products, driving her projects forward with genuine curiosity and determination. With a B.S. from Illinois Institute of Technology, Amy is deeply familiar with and enjoys collaborating with designers & engineers alike.
Justin Wu
Lead Design Researcher & Strategist
Justin joined Highland in 2021. He is focused on leveraging research & design to create ethical & equitable impact. He has helped legacy organizations & early-stage startups design human-centered products and services as well as finding the intersection between business strategy & human insight.
Katherine Halbig
Lead Designer & Strategist
Kat has a decade of experience in design and 5 years in user experience consulting. In the past she's worked on enterprise products for the customer service, finance, healthcare, and construction industries. Outside of work, Kat teaches user research & design at her undergrad university.
Elijah Yazdi
Senior Product Designer
Elijah joined Highland in 2022. He is a Loyola graduate with over 12 years of product design experience. Over his career, he has worked on mobile & web products in the construction, health, and social networking industries.
Patrick Ruff
Senior UX Designer
Patrick Ruff approaches product design through the lens of service design and systems thinking. Hes spent the majority of his career helping organizations understand how their products could interact with one another and how to improve their greater product ecosystem.
Highland Clients
Highland Awards
