Hit Rate Solutions

Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses
620 N La Salle Dr, Chicago, Illinois 60654, United States
http://www.hitratesolutions.com
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Hit Rate Solutions Overview

Number of Employees
100 - 249
Minimal Budget
Under $1,000
Average Hourly Rate
$7/hr
Year Founded
2009
Hit Rate Solutions is a global provider of contact center services to companies worldwide and delivers customer support for international market leaders. We deliver exceptional customer support for various industries. Our low-risk solutions enable great service that meets our clients’ needs. We provide high-quality customer care and are highly rated by our clients and their customers. We are in business to provide our customers and more importantly our customer's customers the best service possible.

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Industries

  • Finance
  • Health Care
  • Real Estate
  • Retail

Hit Rate Solutions Reviews


Reviews from Google Maps are available on this profile.
We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service. "
ALIMINA REYES HERNANDEZ's Review Sourced from Google
I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone. "
Au-Niq Vybze's Review Sourced from Google
Total rip-off company! They take your money and produce nothing! "
Nikki Sue's Review Sourced from Google
They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago. "
Ms RobynHood's Review Sourced from Google

Hit Rate Solutions Team Bios

Operation Manager
Mary Salgado
Operation Manager
Manages the growth and success of the team. Coordinates activities that affect operational decisions and business requirements. Responsible for the production, procurement, and planning of daily operations.
Accounts Manager
Charyse Yee
Accounts Manager
Responsible for building relationships with new clients and leading team productivity.
HR and Facilities
Faith Tondares
HR and Facilities
Handles recruiting, screening, interviewing and placing workers. Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
IT Lead
Sweden Mariano
IT Lead
Coordinate and delegate the responsibilities of IT teams. Oversee's the day-to-day functions of the department.

Hit Rate Solutions Clients

Mark Medeiros
David Tillman
Sandy Zell