Single Point of Contact

Resolving Security, Computer and Network Issues 24-7
992 San Antonio Road, Palo Alto, California 94303, United States
https://singlepointoc.com

Single Point of Contact Overview

Number of Employees
50 - 99
Minimal Budget
$10,000 - $25,000
Average Hourly Rate
$50/hr
Year Founded
1999
Founded in 1999 as a Service Provider, Single Point of Contact has embraced the Managed Security Services Provider model and improved upon it.

Single Point of Contact is an emerging Managed Security Services Provider with several key differences that distinguish us from our competitors. We started off as a low cost solution for small businesses and then applied that same concept to medium and enterprise-class customers.

Most MSP organizations practice an all offsite and reaction based solution. Single Point of Contact takes that model a step forward and includes several additional services, such as on-site presence, SaaS based application support, preventative procedures and creation for the basis of an IT policy within the organizations we serve.

At Single Point of Contact, we offer you the best of both worlds. We have the critical resources and follow the proven methodologies and formal processes you typically find only in large firms, while maintaining the personalized service and response you appreciate from smaller firms. At Single Point of Contact, we help you achieve extraordinary results from your IT infrastructure.

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Industries

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Client Types

  • Medium Businesses
  • Enterprise / Corporate

Single Point of Contact Reviews


Reviews from Google Maps are available on this profile.
I am deeply disappointed with my experience with Single Point of Contact (SPOC). Despite being awarded in unpaid wages by the California Labor Commissioner, SPOC and its leadership have failed to take any responsibility or make good on the judgment.In an effort to resolve the matter amicably and avoid further legal complications, I offered a settlement for just nearly 75% less than what I was legally owed. I was genuinely hoping for a fair resolution and gave every opportunity for SPOC to make things right.Unfortunately, even this generous offer was ignored. Their refusal to own up to their obligations reflects a serious lack of accountability and professionalism. Employees and contractors should be aware of how this company handles financial and legal responsibilities.If you're considering working with or for SPOC, I strongly encourage you to exercise caution and do your due diligence "
Merwin Bachiller's Review Sourced from Google
I've had them as a vendor for my business as well working with them on many jobs. They offer great support from a pool of talented techs and if something goes wrong they go above and behind to resolve the issue. Their NOC was also English speaking, US Based and top notch which is something that you don't find often in companies. "
Channing Thomas's Review Sourced from Google
Fantastic, hardworking, driven group of individuals getting the job done.Spectacular TEAM! "
Jessica Silvestri's Review Sourced from Google
They do not value their people. "
Abu Saeed's Review Sourced from Google

Single Point of Contact Team Bios

VP of Sales/Marketing
Fernando Leon
VP of Sales/Marketing
I have helped many of my clients reduce IT costs by over 50%, improve collaboration and increase how efficient their businesses operate.

Single Point of Contact Clients

KagomeUSA
Google
Apple
The Withum Group
Shorenstein Realty Services