Smith.ai

Customer engagement powered by AI

P.O. Box 1296, Los Altos, California 94023-1296, United States

https://smith.ai

Smith.ai Overview

Number of Employees: 100 - 249

Minimal Budget: Inquire

Average Hourly Rate: $15/hr

Year Founded: 2015

Smith.ai is a superior 24/7 virtual receptionist service that specializes in converting new potential clients who call, text, or chat on your website. Our professional, friendly North America-based receptionists do much more than answer calls and take messages — we screen potential clients based on your criteria, schedule appointments on your calendar, take payments for consultations and services, and make outbound calls to follow-up quickly with online leads.

In addition, we offer many other services to deliver a complete, multi-channel receptionist solution for your business so our agents sound just like "in-house," but even better!

Our offerings include:

24/7 answering for phone calls, website chats, Facebook messages, and SMS
Bilingual services (English & Spanish)
Options to answer all calls, after-hours, or overflow (i.e., we ring you first)
Free spam and sales call blocking
Lead qualification and intake form completion
Appointment scheduling
Payment collection
Text and email follow-up after calls
Conflict checks (for law firms)
Google Analytics & Tag Manager integration
Call intelligence and analytics
Outbound calling and outreach campaigns
Client dashboard with activity details
Chat funnel performance tracker
Chat API & Zapier integrations
Partner portal: Marketing agencies can access clients' conversation data for improved campaign performance (optional)