SuperStaff
Comprehensive BPO, RPO, and Call Center Outsourcing Solutions for Growing Businesses .
Philippines 9F Building, Ayala Ave. Makati, Manila, 6780, Philippineshttps://www.superstaff.com
SuperStaff Overview
- Number of Employees
- 1000 & Up
- Minimal Budget
- Inquire
- Average Hourly Rate
- Inquire
- Year Founded
- 2009
Identify needs
Understand the nature of the business, identify client needs, and create a baseline model that will meet the client’s budget.
Establish goals
Establish SMART (specific, measurable, attainable, realistic, and time-based) goals, and set expectations between clients and outsourced agents.
Create scope of work
Customize services to ensure that goals are aligned with the client’s needs and all the requirements have been covered.
Select from talent pool
Ensure client involvement by allowing them to choose candidates from our talent pool.
Train and integrate
Schedule training sessions to ensure that each agent is up to par with the client’s business standards and is able to integrate service in the client’s business operation.
Manage operation
Ensure business operations run smoothly by consistently monitoring results as well as having open communication between agents and clients for continuous process improvement.
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SuperStaff Services
Call Center Expertise
- Inbound
Digital Marketing Expertise
- Lead Generation
HR Outsourcing Expertise
- Staffing
SuperStaff Reviews
Reviews from Google Maps are available on this profile.
Nice Company 😁 "Jemel James Caracena's Review Sourced from Google
Super grateful to be part of this Super Family of SuperStaff🥰 "Angielle Alferez's Review Sourced from Google
SUPER company, awesome leaders and incredible service. So happy to be part of this family. "Avvy Libed's Review Sourced from Google
Great company! The management team is very supportive and always ready to help! "Ann Gelli Tolentino's Review Sourced from Google
Non-stop spam calls from this company, and their service is terrible—it's outsourced outside of the US, so they aren’t bound by US laws. They can harass and call as many people as they want. They even called my private family number this morning and are constantly harassing me for business. This is not a good company; stay far away.Lastly, if you’re using this company to skirt around US laws, remember that while this company cannot be sued, your company can. They may make calls on your behalf, but as a US-based company, you’re still liable for any legal violations. It only takes asking, "What company do you represent?" and if it’s tied to you, you’ve just opened yourself up to a lawsuit. "Ibrahim Leal's Review Sourced from Google