Upgrow

I am leaving a review for UpGrow, the digital marketing agency. This organization is unethical in their billing. DO NOT USE! I made multiple attempts to work with them and provide grace. I cancelled my account in Jan 2025. They started billing me in December 2025 with no authorization. I contacted them, they apologized, assured me it would not happen again, and then billed me two more times in the same month. They operate outside ethical and moral guidelines. "

For a busy nonprofit executive, Upgrow are a dream to work with. They take time to understand us, our work, our objectives and translate that into a digital strategy that delivers. I've been working with Upgrow for over ten years and have had a joyful and seamless experience. "

this company keeps on deducting 85euros every once in a while even though we have flagged it and cancelled last year the subscriprion. Big reg flag, scam! How can it be legal that they can deduct from the credir caed any month just like that!! "

Before Upgrow, we were flying blind with Google Ads, barely able to connect our marketing spend to actual signed contracts. Upgrow didn’t just optimize our campaigns; they rebuilt our entire acquisition infrastructure with a conversion-focused landing page, CRM integration, and a first-party data strategy.Within a few months, our return on ad spend skyrocketed and our revenue surged to levels we had never seen before. That’s not incremental improvement—that’s full transformation. Most agencies promise results. Upgrow delivered a system that continues to generate returns and has truly become the growth engine of our business. "

Unethical billing practices and violation of California lawI requested to cancel my UpGrow services months ago, yet the company has continued to charge me. Their platform makes it extremely difficult to find or complete the cancellation process, which violates California’s Automatic Renewal Law (Business & Professions Code §17602). This law requires companies to provide a simple online cancellation method and to stop billing immediately after a valid cancellation request.Despite multiple attempts to resolve this, the issue remains unresolved. I will be filing complaints with the California Attorney General’s Office and the FTC for unfair business practices. Consumers should be aware that canceling with this company is not straightforward and may lead to unauthorized charges. "