IntouchCX is a global customer experience and technology solutions provider that helps brands elevate engagement, automate workflows, and deliver seamless support across channels. With more than 20 years of experience and operations in over a dozen countries, the company combines AI-driven tools, data...
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Market Force is a customer experience, employee engagement, and operational optimization firm that helps multilocation businesses improve performance through data-driven insights, analytics, consulting, and performance measurement solutions. The agency supports brands in hospitality, retail, convenience...
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Ovi I's Review Sourced from Google
Market Force handles the customer service complaints for Hungry Jacks (Australian Burger King) and they are bad at their work. The response to my complaint was generic and did not offer a solution
Manny Acino's Review Sourced from Google
I am constantly receiving emails stating shops are available to me. Tesla is an example. When checking, this shop never appears on the list. Doesn’t matter how quickly I open the email, there hasn’t ever been a Tesla shop shown.Another shop that they send to me is age restricted. But that doesn’t stop the repeated notifications they send offering the assignments. Doesn’t anyone parse these emails before wasting time sending them out to shoppers that they know, from our profiles, are not eligible to accept.Makes one wonder.
Sam Smith's Review Sourced from Google
Market Force offers rock-bottom secret shopper rates that I was a fool to ever accept. Market Force does not offer mileage compensation. In my sparsely-populated area, the combination of low rates and no mileage makes every secret shop a losing proposition.Some secret shops involved information security checks, and should definitely be handled by trained professionals rather than farmed out to the lowest bidder. It's a bad look for companies to entrust duties for such low rates.The online portal (through which shoppers have to submit all their information) feels like it was made in 2004.Once you successfully complete shops, you will be contacted by a bottom-of-the-barrel call center by someone who barely speaks English, offering you new shops. I opted out of these calls and they called me back anyway.
We build AI-powered marketing automations that help service businesses convert more leads and save 10+ hours weekly on manual tasks...
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Trimsel is a software development company in Chennai that builds mobile apps, websites, and AI solutions solving real business problems. We handle cloud infrastructure, DevOps automation, and digital marketing. We help companies streamline operations, reach customers faster, and scale efficiently...
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Deepak Sabastein's Review Sourced from Google
We approached Trimsel for our e-commerce website development, and the experience was excellent from start to finish. Their team in Chennai understood our business requirements clearly and delivered a fully functional, fast-loading, and SEO friendly online store within the timeline. The website design is clean, mobile-friendly, and easy to manage. What impressed us most was their attention to detail and post-launch support. If you're looking for a reliable software development company in Chennai for e-commerce or any web development project, Trimsel is the right choice. Highly recommended.
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