DesignRush’s experts listed the top BPO companies in Connecticut that offer an array of core business services. Filter them by client reviews, prices, team size and more to find your ideal service provider.

Best Connecticut BPO Service Providers Rankings

10 Companies - Rankings updated: April 01, 2026

Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.

United States × Connecticut ×
  • World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • BPO
    • Data Entry
    • Call Centers
    Location
    Stamford, Connecticut
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    • Transforming Customer Service in the Home Furnishings Industry
      Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
    • How Hugo Helped Yardzen Reimagine Landscapes
      Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
    Comprehensive analysis done by DesignRush Agency Experts.

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0
      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

      Show more
    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0
      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

      Show more
    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0
      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile
  • Impact That Drives Performance

    GeBBS Healthcare Solutions is a KLAS rated leading provider of Revenue Cycle Management (RCM) services and Risk Adjustment solutions. GeBBS’ innovative technology, combined with over 9,500-strong global workforce, helps clients improve financial performance, adhere to compliance, and enhance the patient  [... view GeBBS Healthcare Solutions profile ]
    Location
    East Haven, Connecticut
    Number of Employees
    Under 49

    GeBBS Healthcare Solutions Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Norwegian American Hospital
    • Medical Business Office
    • West Coast Health System
    Data sourced from the agency's DesignRush profile
  • We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.

    We are a professional medical billing company in Connecticut revolutionizing the revenue cycle of providers through cutting-edge billing and coding services  [... view Connecticut Medical Billing profile ]
    Location
    Glastonbury, Connecticut
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Connecticut Medical Billing Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Finance Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile
  • Driving B2B Leads, Fueling Sales Growth.

    Strategic Sales and Marketing (SSM) is a lead generation company specializing in B2B lead generation, appointment setting and managing sales leads for major accounts in multiple industry sectors. Founded in 1989 by Al Davidson, Strategic Sales and Marketing is widely recognized as one of the “leading  [... view Strategic Sales & Marketing profile ]
    Location
    Avon, Connecticut
    Number of Employees
    Under 49

    Strategic Sales & Marketing Services

    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Strategic Sales & Marketing Reviews & Testimonials

    • Mitchell Williams
      Mitchell Williams Review from Google
      5.0

      Mitchell Williams's Review Sourced from Google

      It turns out my company wasn't a good fit with Strategic Sales & Marketing, at least for now. However, I was pleasantly surprised how honest and genuine Al was on our first call. Even after he realized we weren't a good fit (he was the first to suggest it wasn't a good fit), he still spent another 10 min on the phone giving me suggestions and tips. Class act. I'd highly recommend this company.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Best Hire Inc.
    • CT Technology Council
    • Karen Spencer Design
    Data sourced from the agency's DesignRush profile
  • GHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.

    Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work"​. That's our specialty.  [... view Global Help Desk Services profile ]
    Location
    Hartford, Connecticut
    Number of Employees
    100 - 249

    Global Help Desk Services Services

    • BPO
    • Phone Answering Services
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Global Help Desk Services Reviews & Testimonials

    • Nicholas Cabana
      Nicholas Cabana Review from Google
      5.0

      Nicholas Cabana's Review Sourced from Google

      After my Navy contract ended I came to GHDSI to further pursue IT and start my IT journey. It did not disappoint. I learned more working here. How to deal with basic technical issues, and even more complex issues. Depending on the company you service, you will also be put to the test to learn as you go. Of course you will get common issues by customers, but every time I clocked in, I learned something new before I clocked out. These skills will last me a lifetime and help me in future endeavors. I am thankful and grateful for working with such a strong company like GHDSI.Leadership:Starting from the top, Steve is an excellent CEO, and cares about this company as well as all of his employees. Every single leader is easy to talk to and understanding, and Steve is no exception.My Team leads were amazing as well. You can address any issues or concerns and they will help you through it. My Team leads were Adam and Anthony, and they were phenomenal. Sometimes outages can happen, and the workload can be stressful. However, management will be there helping you until the very end.Teamwork:I was able to work alongside great with team members. Everyone worked well together. There was no toxic workplace environment.HR dept:Karen is phenomenal. There are always festivities, and fun challenges to keep the spark alive in the office. Employee of the month rewards, pizza parties, chili cook-offs, baked mac and cheese cook-offs, and even more. As well as simply addressing any and all HR needs and concerns.Work life balance:Flexible schedules all around. Can’t complain at allOverall:You get what you put in. Most people that start their IT journey almost always starts as a service desk analyst. There are horror stories with help desk because of toxic work environments, heavy stress loads, and negative leadership. This has none of that. You’d never feel that here.But believe me when I tell you, this company is where you want to start and see if IT is a good fit for you. If it is, you won’t be upset working here. Eventually you might want to do more than work as a service desk analyst. And there are options within GHDSI to work in different leadership positions. I’m sure there are more opportunities to excel, but I had to leave since I moved to Virginia and wanted to focus on education full time. GHDSI won top workplace four times already, and I’m glad I was part of it.

      Show more
    • BoomBoxing
      BoomBoxing Review from Google
      5.0

      BoomBoxing's Review Sourced from Google

      Great place. Had the pleasure of chatting with the IT manager met some other employees as well as tour the data center and view the stellar setups each call center employee gets

      Show more
    • Catarina Francisco
      Catarina Francisco Review from Google
      1.0

      Catarina Francisco's Review Sourced from Google

      Estou muito infeliz e revoltada por ter sido ludribiada desta forma. Não fiz qualquer encomenda e foram enviados óculos de sol e nocturnos, que paguei - 49 euros - no acto de entrega. Agradeço a atenção e fico a aguardar a vossa resposta.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT industry
    • Financial industry
    • Small business industry
    Data sourced from the agency's DesignRush profile
  • AI-Powered Data Capture, Smarter Decisions.

    We’re the Intelligent Information Management leader specializing in: Information Capture • Transformation • Access • Insight  [... view Scan Optics profile ]
    Location
    Hartford, Connecticut
    Number of Employees
    100 - 249

    Scan Optics Services

    • BPO
    • Big Data Analytics
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT industry
    • Education industry
    • Government sector
    Data sourced from the agency's DesignRush profile
  • Satisfied Candidates, Happy Customers

    Hire Whoever, Wherever, Whenever.Easily Onboard, Insure, Pay and Manage your workforce with our all in one solution.  [... view Headcount Management profile ]
    Location
    Norwalk, Connecticut
    Number of Employees
    Under 49

    Headcount Management Services

    • BPO
    • HR Outsourcing
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Headcount Management Reviews & Testimonials

    • Gallagher and Consultants
      Gallagher and Consultants Review from Google
      5.0

      Gallagher and Consultants's Review Sourced from Google

      Headcount Management has provided us the flexibility and resources to employ our team to punch above our weight. Their flexibility and support are especially valuable to startups and niche consultancies, a market that few EOR providers actively target.

      Show more
    • Juliette
      Juliette Review from Google
      5.0

      Juliette's Review Sourced from Google

      We have a long working relationship with Headcount Management, who have assisted our business with a number of EOR requirements. Nik is our assigned account manager, who manages queries in a quick, friendly and efficient manner. We would have no hesitation in recommending their services to others.

      Show more
    • Beth Simpson
      Beth Simpson Review from Google
      5.0

      Beth Simpson's Review Sourced from Google

      Headcount is the best back-office support management company around. We have been working with them since 2010, and we have never been happier with their services and support. Plus, we have never had any issues with our contractors getting paid on time or getting our back-office needs met. Headcount is a true business partner and is always quick to respond to our growing business needs. Whether it is a call with their incredibly insightful and knowledgeable team or a client's urgent needs, they are adept, responsive, and helpful.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Non Profit Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • We are handing out fishing poles, not fish.

    Leverage BPO, a global business process outsourcing company, offering USA companies who are wishing to grow, or for those already developed, and wishing to stay nimble, the opportunity to outsource business processes,  [... view Leverage BPO profile ]
    Location
    Shelton, Connecticut
    Number of Employees
    Under 49

    Leverage BPO Services

    • BPO
    • Accounting
    • SEO
    • Graphic Design
    • Web Development
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT industry
    • Financial industry
    • Small business industry
    Data sourced from the agency's DesignRush profile
  • Focus on What Matters!

    GetNuva connects businesses in the USA with exceptional virtual assistants worldwide. Boost your productivity, drive growth, and embrace diversity with our cost-effective solutions. Lets transform your business together.  [... view GetNuva profile ]
    Location
    West Hartford, Connecticut
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    GetNuva Services

    • HR Outsourcing
    • Content Marketing
    • Graphic Design
    • Market Research
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hudson Property Services
    • Debbie Sardonne
    • Adrianne's Housekeeping
    • Prime Ortodontics
    • Eden Design Group
    • 4 Senses Luxury
    • Technical Roofing of St. Henry'
    • Royal Cleaning Services
    • Yorleny's Cleaning Services
    • Hall-Mark Premier Cleaning LLC
    Data sourced from the agency's DesignRush profile
  • Empowering Your Accounting Decisions.

    Crowe LLP is a global accounting firm offering audit, tax, advisory, and consulting services. With deep industry expertise, we empower businesses to make informed decisions for lasting value. Recognized as a top workplace, we leverage our partnership with Crowe Global to provide comprehensive solutions  [... view Crowe profile ]
    Location
    West Hartford, Connecticut
    Number of Employees
    1000 & Up

    Crowe Services

    • Accounting
    • HR Outsourcing
    • Business Consulting
    • Market Research
    • BPO
    • Software Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Crowe Reviews & Testimonials

    • RA
      RA Review from Google
      1.0

      RA's Review Sourced from Google

      As an accounting firm I would give them 1 star. I recently discovered a litany of deductions they failed to consider. You will be given an EA, which is just a glorified tax preparer. They will know nothing and be slow to reply. You might as well get your taxes done by H&R block or a proper independent CPA. If these folks do your taxes, get prepared for a larger tax bill. I strongly advise against it.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Banking Industry
    • Food Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.