DesignRush’s experts listed the top BPO companies in Connecticut that offer an array of core business services. Filter them by client reviews, prices, team size and more to find your ideal service provider.
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Best Connecticut BPO Service Providers Rankings
Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms [... see all Hugo reviews ]Top Services:
- BPO
- Data Entry
- Call Centers
- Location
- Stamford, Connecticut
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Translation Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry -copy-thumb-webp.webp)
Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
Greg Digneo founder at content guppy5.0★B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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Nimmit Shah Owner at Pi Asset Management Ltd5.0★BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Jambu Subramanian Senior Manager of Operations at Kasha Global5.0★Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Impact That Drives Performance
GeBBS Healthcare Solutions is a KLAS rated leading provider of Revenue Cycle Management (RCM) services and Risk Adjustment solutions. GeBBS’ innovative technology, combined with over 9,500-strong global workforce, helps clients improve financial performance, adhere to compliance, and enhance the patient [... view GeBBS Healthcare Solutions profile ]- Location
- East Haven, Connecticut
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGeBBS Healthcare Solutions Services
- BPO
Data sourced from the agency's DesignRush profileNorwegian American Hospital Medical Business Office West Coast Health System
We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.
We are a professional medical billing company in Connecticut revolutionizing the revenue cycle of providers through cutting-edge billing and coding services [... view Connecticut Medical Billing profile ]- Location
- Glastonbury, Connecticut
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsConnecticut Medical Billing Services
- BPO
Data sourced from the agency's DesignRush profileHealth Care Industry Finance Industry Hospitality Industry
Driving B2B Leads, Fueling Sales Growth.
Strategic Sales and Marketing (SSM) is a lead generation company specializing in B2B lead generation, appointment setting and managing sales leads for major accounts in multiple industry sectors. Founded in 1989 by Al Davidson, Strategic Sales and Marketing is widely recognized as one of the “leading [... view Strategic Sales & Marketing profile ]- Location
- Avon, Connecticut
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsStrategic Sales & Marketing Services
- BPO
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileStrategic Sales & Marketing Reviews & Testimonials
- Mitchell Williams Review from Google5.0★
Mitchell Williams's Review Sourced from Google
It turns out my company wasn't a good fit with Strategic Sales & Marketing, at least for now. However, I was pleasantly surprised how honest and genuine Al was on our first call. Even after he realized we weren't a good fit (he was the first to suggest it wasn't a good fit), he still spent another 10 min on the phone giving me suggestions and tips. Class act. I'd highly recommend this company.
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Data sourced from the agency's DesignRush profileBest Hire Inc. CT Technology Council Karen Spencer Design
GHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.
Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work"​. That's our specialty. [... view Global Help Desk Services profile ]- Location
- Hartford, Connecticut
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGlobal Help Desk Services Services
- BPO
- Phone Answering Services
- IT Services
Reviews verified by DesignRush and sourced from the agency's profileGlobal Help Desk Services Reviews & Testimonials
- Nicholas Cabana Review from Google5.0★
Nicholas Cabana's Review Sourced from Google
After my Navy contract ended I came to GHDSI to further pursue IT and start my IT journey. It did not disappoint. I learned more working here. How to deal with basic technical issues, and even more complex issues. Depending on the company you service, you will also be put to the test to learn as you go. Of course you will get common issues by customers, but every time I clocked in, I learned something new before I clocked out. These skills will last me a lifetime and help me in future endeavors. I am thankful and grateful for working with such a strong company like GHDSI.Leadership:Starting from the top, Steve is an excellent CEO, and cares about this company as well as all of his employees. Every single leader is easy to talk to and understanding, and Steve is no exception.My Team leads were amazing as well. You can address any issues or concerns and they will help you through it. My Team leads were Adam and Anthony, and they were phenomenal. Sometimes outages can happen, and the workload can be stressful. However, management will be there helping you until the very end.Teamwork:I was able to work alongside great with team members. Everyone worked well together. There was no toxic workplace environment.HR dept:Karen is phenomenal. There are always festivities, and fun challenges to keep the spark alive in the office. Employee of the month rewards, pizza parties, chili cook-offs, baked mac and cheese cook-offs, and even more. As well as simply addressing any and all HR needs and concerns.Work life balance:Flexible schedules all around. Can’t complain at allOverall:You get what you put in. Most people that start their IT journey almost always starts as a service desk analyst. There are horror stories with help desk because of toxic work environments, heavy stress loads, and negative leadership. This has none of that. You’d never feel that here.But believe me when I tell you, this company is where you want to start and see if IT is a good fit for you. If it is, you won’t be upset working here. Eventually you might want to do more than work as a service desk analyst. And there are options within GHDSI to work in different leadership positions. I’m sure there are more opportunities to excel, but I had to leave since I moved to Virginia and wanted to focus on education full time. GHDSI won top workplace four times already, and I’m glad I was part of it.
Show more - BoomBoxing Review from Google5.0★
BoomBoxing's Review Sourced from Google
Great place. Had the pleasure of chatting with the IT manager met some other employees as well as tour the data center and view the stellar setups each call center employee gets
Show more - Catarina Francisco Review from Google1.0★
Catarina Francisco's Review Sourced from Google
Estou muito infeliz e revoltada por ter sido ludribiada desta forma. Não fiz qualquer encomenda e foram enviados óculos de sol e nocturnos, que paguei - 49 euros - no acto de entrega. Agradeço a atenção e fico a aguardar a vossa resposta.
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Data sourced from the agency's DesignRush profileIT industry Financial industry Small business industry
AI-Powered Data Capture, Smarter Decisions.
We’re the Intelligent Information Management leader specializing in: Information Capture • Transformation • Access • Insight [... view Scan Optics profile ]- Location
- Hartford, Connecticut
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsScan Optics Services
- BPO
- Big Data Analytics
- AI Development
Data sourced from the agency's DesignRush profileIT industry Education industry Government sector
Satisfied Candidates, Happy Customers
Hire Whoever, Wherever, Whenever.Easily Onboard, Insure, Pay and Manage your workforce with our all in one solution. [... view Headcount Management profile ]- Location
- Norwalk, Connecticut
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHeadcount Management Services
- BPO
- HR Outsourcing
- Accounting
Reviews verified by DesignRush and sourced from the agency's profileHeadcount Management Reviews & Testimonials
- Gallagher and Consultants Review from Google5.0★
Gallagher and Consultants's Review Sourced from Google
Headcount Management has provided us the flexibility and resources to employ our team to punch above our weight. Their flexibility and support are especially valuable to startups and niche consultancies, a market that few EOR providers actively target.
Show more - Juliette Review from Google5.0★
Juliette's Review Sourced from Google
We have a long working relationship with Headcount Management, who have assisted our business with a number of EOR requirements. Nik is our assigned account manager, who manages queries in a quick, friendly and efficient manner. We would have no hesitation in recommending their services to others.
Show more - Beth Simpson Review from Google5.0★
Beth Simpson's Review Sourced from Google
Headcount is the best back-office support management company around. We have been working with them since 2010, and we have never been happier with their services and support. Plus, we have never had any issues with our contractors getting paid on time or getting our back-office needs met. Headcount is a true business partner and is always quick to respond to our growing business needs. Whether it is a call with their incredibly insightful and knowledgeable team or a client's urgent needs, they are adept, responsive, and helpful.
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Data sourced from the agency's DesignRush profileIT Industry Non Profit Industry Retail Industry
We are handing out fishing poles, not fish.
Leverage BPO, a global business process outsourcing company, offering USA companies who are wishing to grow, or for those already developed, and wishing to stay nimble, the opportunity to outsource business processes, [... view Leverage BPO profile ]- Location
- Shelton, Connecticut
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeverage BPO Services
- BPO
- Accounting
- SEO
- Graphic Design
- Web Development
- Web Design
Data sourced from the agency's DesignRush profileIT industry Financial industry Small business industry
Focus on What Matters!
GetNuva connects businesses in the USA with exceptional virtual assistants worldwide. Boost your productivity, drive growth, and embrace diversity with our cost-effective solutions. Lets transform your business together. [... view GetNuva profile ]- Location
- West Hartford, Connecticut
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGetNuva Services
- HR Outsourcing
- Content Marketing
- Graphic Design
- Market Research
- BPO
- Customer Support
Data sourced from the agency's DesignRush profileHudson Property Services Debbie Sardonne Adrianne's Housekeeping Prime Ortodontics Eden Design Group 4 Senses Luxury Technical Roofing of St. Henry' Royal Cleaning Services Yorleny's Cleaning Services Hall-Mark Premier Cleaning LLC
Empowering Your Accounting Decisions.
Crowe LLP is a global accounting firm offering audit, tax, advisory, and consulting services. With deep industry expertise, we empower businesses to make informed decisions for lasting value. Recognized as a top workplace, we leverage our partnership with Crowe Global to provide comprehensive solutions [... view Crowe profile ]- Location
- West Hartford, Connecticut
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCrowe Services
- Accounting
- HR Outsourcing
- Business Consulting
- Market Research
- BPO
- Software Development
- IT Services
Reviews verified by DesignRush and sourced from the agency's profileCrowe Reviews & Testimonials
- RA Review from Google1.0★
RA's Review Sourced from Google
As an accounting firm I would give them 1 star. I recently discovered a litany of deductions they failed to consider. You will be given an EA, which is just a glorified tax preparer. They will know nothing and be slow to reply. You might as well get your taxes done by H&R block or a proper independent CPA. If these folks do your taxes, get prepared for a larger tax bill. I strongly advise against it.
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Data sourced from the agency's DesignRush profileBanking Industry Food Industry Fintech Industry
Related Services in Connecticut
BPO Companies in Connecticut
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.












