DesignRush’s experts listed the top BPO companies in Connecticut that offer an array of core business services. Filter them by client reviews, prices, team size and more to find your ideal service provider.

Best Connecticut BPO Service Providers Rankings

11 Companies - Rankings updated: June 30, 2026

Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.

United States × Connecticut ×
  • World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • BPO
    • Data Entry
    • Call Centers
    Location
    Stamford, Connecticut
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

      Show more
    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

      Show more
    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Impact That Drives Performance

    Impact That Drives Performance

    GeBBS Healthcare Solutions is a KLAS rated leading provider of Revenue Cycle Management (RCM) services and Risk Adjustment solutions. GeBBS’ innovative technology, combined with over 9,500-strong global workforce, helps clients improve financial performance, adhere to compliance, and enhance the patient  [... view GeBBS Healthcare Solutions profile ]

    Top Services:

    • BPO
    • Medical Billing
    Location
    East Haven, Connecticut
    Number of Employees
    Under 49
  • We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.

    We are a professional medical billing company in Connecticut revolutionizing the revenue cycle.

    We are a professional medical billing company in Connecticut revolutionizing the revenue cycle of providers through cutting-edge billing and coding services  [... view Connecticut Medical Billing profile ]

    Top Services:

    • BPO
    • Medical Billing
    Location
    Glastonbury, Connecticut
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Driving B2B Leads, Fueling Sales Growth.

    Driving B2B Leads, Fueling Sales Growth.

    Strategic Sales and Marketing (SSM) is a lead generation company specializing in B2B lead generation, appointment setting and managing sales leads for major accounts in multiple industry sectors. Founded in 1989 by Al Davidson, Strategic Sales and Marketing is widely recognized as one of the “leading  [... view Strategic Sales & Marketing profile ]

    Top Services:

    • BPO
    Location
    Avon, Connecticut
    Number of Employees
    Under 49
  • GHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.

    GHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.

    Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work"​. That's our specialty.  [... view Global Help Desk Services profile ]

    Top Services:

    • BPO
    • Back Office Outsourcing
    Location
    Hartford, Connecticut
    Number of Employees
    100 - 249
  • AI-Powered Data Capture, Smarter Decisions.

    AI-Powered Data Capture, Smarter Decisions.

    We’re the Intelligent Information Management leader specializing in: Information Capture • Transformation • Access • Insight  [... view Scan Optics profile ]

    Top Services:

    • BPO
    • Legal
    Location
    Hartford, Connecticut
    Number of Employees
    100 - 249
  • Satisfied Candidates, Happy Customers

    Satisfied Candidates, Happy Customers

    Hire Whoever, Wherever, Whenever.Easily Onboard, Insure, Pay and Manage your workforce with our all in one solution.  [... view Headcount Management profile ]

    Top Services:

    • BPO
    • Accounting
    • HR Outsourcing
    Location
    Norwalk, Connecticut
    Number of Employees
    Under 49
  • Connecticut's Premier Medical Billing Solutions

    Connecticut's Premier Medical Billing Solutions

    ANR Medical Billing LLC is a Connecticut-based revenue cycle management company helping healthcare providers maximize reimbursements and reduce claim denials. We specialize in end-to-end medical billing, coding, credentialing, and denial management for practices across the USA.  [... view ANR Medical Billing profile ]

    Top Services:

    • BPO
    • Business Consulting
    • Medical Billing
    Location
    New London, Connecticut
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • We are handing out fishing poles, not fish.

    We are handing out fishing poles, not fish.

    Leverage BPO, a global business process outsourcing company, offering USA companies who are wishing to grow, or for those already developed, and wishing to stay nimble, the opportunity to outsource business processes,  [... view Leverage BPO profile ]

    Top Services:

    • BPO
    • Accounting
    Location
    Shelton, Connecticut
    Number of Employees
    Under 49
  • Focus on What Matters!

    Focus on What Matters!

    GetNuva connects businesses in the USA with exceptional virtual assistants worldwide. Boost your productivity, drive growth, and embrace diversity with our cost-effective solutions. Lets transform your business together.  [... view GetNuva profile ]

    Top Services:

    • BPO
    • Market Research
    • HR Outsourcing
    Location
    West Hartford, Connecticut
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Empowering Your Accounting Decisions.

    Empowering Your Accounting Decisions.

    Crowe LLP is a global accounting firm offering audit, tax, advisory, and consulting services. With deep industry expertise, we empower businesses to make informed decisions for lasting value. Recognized as a top workplace, we leverage our partnership with Crowe Global to provide comprehensive solutions  [... view Crowe profile ]

    Top Services:

    • BPO
    • Business Consulting
    • Market Research
    Location
    West Hartford, Connecticut
    Number of Employees
    1000 & Up

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.