Bogdan Czako Customer Support Team Lead at Covantis S.A.

5.0★

Customer Support Review from Bogdan Czako

We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

Joseph Pinto Manager at Sweett

5.0★

Customer Support Review from Joseph Pinto

We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.

José Manuel Val Merinero CFO at VR LIFE, SL

5.0★

Customer Support Review from José Manuel Val Merinero

We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems

5.0★

Lead Generation Review from Patrick Benasillo

Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

Rafael Co-CEO at Outstaff Company

5.0★

Appointment Setting Review from Rafael

Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

Allison Hill Business Development Manager at IT Services Company

5.0★

Lead Generation Review from Allison Hill

Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.

Roman Lutsyshyn CEO at NLP Lab AI

5.0★

BPO Review from Roman Lutsyshyn

It was easy to communicate with Label Your Data. It took 3 days from our initial reachout to the project start. During the whole process, we were speaking to the Account Manager, who was responsible for sharing the annotations with us and clarifying edge cases. As we had a lot of emails to annotate, Label Your Data provided a big team of data annotators only in a few days. (Verified via email)

Ann Kuss CEO at OutstaffYourTeam

5.0★

BPO Review from Ann Kuss

We were looking for an experienced team of annotators to decrease our development time and stay ahead of the competition. Taking into account an established track record of successful projects, we decided to go with Label Your Data. And that was a great decision! After meeting with the team and a little training, they started working on the task right away with minimum supervision. We did not have to chase them for the results, they met our deadlines and were able to deliver. Highly recommend!

Daria Leshchenko CEO at SupportYourApp

5.0★

BPO Review from Daria Leshchenko

If you need a high-quality annotation, you should go to Label Your Data. These guys are professionals. The team we've worked with was very responsive and patient, even though we had to change our model a few times. The company also did a great job finding more annotators, when we realized we need more people in order to complete the task quickly. We're planning to continue our cooperation as soon as we have new data.

Bushra Helen Assistant Manager at Noe Restaurant & Bar

5.0★

eCommerce Development Review from Bushra Helen

Blue Orbits seems to be very expert in designing E-commerce systems, they not only suggested us the best approach but also helped us launching and integrate our store. Thank you.

Garrett Bernardo CEO at NOVUS

5.0★

Mobile App Development Review from Garrett Bernardo

We wanted a QR based digital wallet and they delivered the exact solution that we wanted. Thank you team Blue Orbits, I will be definitely hiring you for the next task we have.

Debbie McClellan Owner at Permanent Makeup

5.0★

Web Development Review from Debbie McClellan

I was so happy with my website and Marketing Goigi did for me. They took my art work and made it look like I hired a big advertising company. They went beyond what I expected. They stayed right on top of everything tell it was done. I recommend them to any company that wants a professional looking website for half the price other companies charge.

Chaminda Marabage Project & Retail Team Manager at eMazzanti Technologies

5.0★

Mobile App Development Review from Chaminda Marabage

Best experience. GoIGI staff that I'm working with ( Sudip and Payel's team ) are very friendly , professional and knowledgeable on every aspect of how to design your project. I worked with them for one small project and it's been completed with full of our satisfaction. Now we are working on another big project which includes seo , marketing and app development. I wish them all the best. Keep up the good work GoIGI.

Undisclosed Owner at AudioEar Technologies

5.0★

Digital Marketing Review from Undisclosed

I’ve been working with Snehashis over several projects building couple of websites and digital marketing. I’m very pleased with his talent and excellent communications. He’s been allot of valuable person as a contact between my company and his. Thank you so much for your support.

Jason Owner at Technology Company

5.0★

Customer Support Review from Jason

I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.