Best Malaysia BPO Service Provider Rankings

9 Companies - Rankings updated: April 01, 2026

DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.

Malaysia ×

Manpower
We believe that meaningful and sustainable employment has the power to change the world!
ManpowerGroup Malaysia is the world leader in winning, innovative workforce solutions, connecting human potential to the power of business. [... see all Manpower reviews ]
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Portfolios Count
3 Projects Listed
Manpower Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Clients and Projects
View Full Portfolio
BPO Project Success Story in the Manufacturing Industry with Manpower Managed Services
BPO Project Success Story in the BPO Industry with Manpower
Staffing Project Success Story in the ICT Industry with Manpower Staffing Placements
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Comprehensive analysis done by DesignRush Agency Experts.
Manpower Reviews & Testimonials
Govindaraju Rengaraju Owner at Undisclosed
5.0★
Staffing Review from Govindaraju Rengaraju
It was nice to meet Ms.Dharshu who was willing to meet me and my partner who are looking for staffing for our company. She gave us good insights and advise on what type of staffs that would suit our job scope and the market needs. She is professional, efficient and knowledgeable in her job and cared for and understood the client's needs and went the extra mile to assist us. Highly recommended to seek for her if anyone is looking for good staffs and also for job seekers. Overall she is a bridge that brings both the company and staffs to be able to move forward in building the business needs. Never met a person who is so passionate in what she does. Kudos and I would say that she is a wonderful asset for Manpower Staffing Sdn. Bhd. Keep up your awesomeness, Ms.Dharshu.
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Sandeep Sandhu Manager at Undisclosed
5.0★
Recruiting Review from Sandeep Sandhu
I was first contacted by Valli from the Manpower Staffing offering me a job and dealing with her was the best experience for me because not only she is very good at her work, she was also very helpful throughout the whole recruitment process answering every question I asked and following-up with me on the personal details. Overall I can say that she have done a great job as a recruitment consultant and providing the best updates.
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Muhammad Adam Review from Google
5.0★
Muhammad Adam's Review Sourced from Google
I want to thank Ms. Nabilah Shaharum from the bottom of my heart for all of her help during the job application process. She made sure I was ready at every turn by guiding me from day one with patience, clarity, and sincere concern. Her diligence and expertise were very helpful to me in landing this position. I sincerely appreciate all of her hard work and assistance.
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Reviews verified by DesignRush and sourced from the agency's profile
IT Industry
Small Business Industry
Fintech Industry
Data sourced from the agency's DesignRush profile
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4.5 4.5 (2)
4.7 4.7 (401)
Blue Orbits
Resource Augmentation Company For Funded Startups
Our technical excellence ensures that we ignite innovation while safeguarding your MVPs through cost-effective resources. [... see all Blue Orbits reviews ]
Location
Kuala Lumpur, Malaysia
Number of Employees
50 - 99
Average Hourly Rate
$15/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
18 Projects Listed
Blue Orbits Services
Mobile App Development
Web Development
BPO
Software Testing
Software Development
VR/AR
AI Development
eCommerce Development
Web Design
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Blue Orbits Reviews & Testimonials
Bushra Helen Assistant Manager at Noe Restaurant & Bar
5.0★
eCommerce Development Review from Bushra Helen
Blue Orbits seems to be very expert in designing E-commerce systems, they not only suggested us the best approach but also helped us launching and integrate our store. Thank you.
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Garrett Bernardo CEO at NOVUS
5.0★
Mobile App Development Review from Garrett Bernardo
We wanted a QR based digital wallet and they delivered the exact solution that we wanted. Thank you team Blue Orbits, I will be definitely hiring you for the next task we have.
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Reviews verified by DesignRush and sourced from the agency's profile
IT Industry
Funded Startups
Custom Software Development
Incubators and Startup accelerator
Data sourced from the agency's DesignRush profile
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4.5 4.5 (2)
Win-Pro Consultancy
Since 1993. Transform Business Digitally. IT Managed Service Provider. IT Infrastructure Builder.
Over 30 years of experience in the IT Solutions and IT Support, Win-Pro is an institutional powerhouse delivering unparalleled standards to organizations across Singapore, Johor Bahru, and Kuala Lumpur. Our Outsourced IT Managed Services Company is leading the way with IT services for business. [... see all Win-Pro Consultancy reviews ]
Location
Klang, Malaysia
Number of Employees
Under 49
Average Hourly Rate
$99/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Win-Pro Consultancy Services
IT Services
Customer Support
Managed Services
Cybersecurity
Cloud Consulting
HR Outsourcing
Big Data Analytics
Staff Augmentation
BPO
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Win-Pro Consultancy Reviews & Testimonials
Chris Yam Manager at ColourXpress Media LLP
5.0★
IT Consulting Review from Chris Yam
️️️️️Exceptional IT Consulting ServicesWin-Pro Consultancy has been an outstanding partner in helping us navigate our IT needs. Their team is knowledgeable, responsive, and truly understands how to align technology with business goals. From streamlining our infrastructure to providing clear, actionable advice, theyve consistently delivered with professionalism and precision. We felt fully supported at every step, and their solutions have brought real improvements in our operations. Highly recommended for anyone looking for trusted and top-tier IT consulting.
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Jim Wee Director at Nala Employment
5.0★
IT Services Review from Jim Wee
We engaged Winpro for their IT outsourcing services, and the experience has been consistently excellent. From the initial consultation to the ongoing support, their team has demonstrated professionalism, technical expertise, and a strong commitment to service quality.One of the standout aspects of working with Winpro is their responsiveness. Their support team is quick to address technical issues, often resolving them with minimal disruption to our operations. This level of reliability is crucial for any business that depends heavily on IT systems for daily activities.Additionally, their proactive approach to IT management such as regular system monitoring, preventive maintenance, and security updateshas greatly reduced downtime and enhanced our overall IT infrastructure. They also provide clear, jargon-free communication, which helps non-technical stakeholders understand what's happening and why certain solutions are recommended.We appreciate Winpros ability to scale their services based on our evolving needs. Whether it's user support, hardware procurement, network maintenance, or cybersecurity, they have been a dependable partner throughout.Overall, we highly recommend Winpro to any organization seeking a reliable, knowledgeable, and customer-focused IT outsourcing provider.
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Ts. Elwin Yoong Director at NSIT TRAINING PTE LTD
5.0★
IT Services Review from Ts. Elwin Yoong
Win-Pro Consultancy Pte Ltd is a premier IT support and consulting provider operating in both Singapore and Malaysia. With a strong focus on managed IT services, cloud solutions, and proactive maintenance, they have built a solid reputation for delivering top-tier technological solutions tailored to the needs of businesses across various industries. Their team of highly skilled professionals ensures that clients experience minimal downtime, optimal system efficiency, and a robust, secure IT infrastructure.By leveraging cutting-edge technology and industry best practices, Win-Pro empowers businesses with reliable, scalable, and cost-effective IT solutions that enhance productivity and streamline operations. Their commitment to excellence, coupled with a customer-centric approach, makes them a trusted partner for companies seeking long-term IT support. Whether it's optimizing cloud deployments, safeguarding critical business data, or providing round-the-clock managed services, Win-Pro consistently delivers high-quality service with professionalism and efficiency.Their proactive approach to IT maintenance ensures that potential issues are identified and resolved before they can impact business operations, offering peace of mind to clients. With a proven track record of success and a dedication to staying ahead in the ever-evolving IT landscape, Win-Pro Consultancy Pte Ltd stands out as a reliable and highly recommended IT solutions provider!
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Reviews verified by DesignRush and sourced from the agency's profile
Lazada South East Asia Pte Ltd
Beach House Pictures Pte Ltd
Premium Care SG Pte Ltd
Hegen Pte Ltd
Acez Engineering Pte Ltd
Nala Employment Pte Ltd
NSIT Training Pte Ltd
ColourXpress Media LLP
Splash Production Pte Ltd
@ASK Training Pte Ltd
Data sourced from the agency's DesignRush profile
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4.6 4.6 (3)
4.9 4.9 (224)
Brandt Business Services
The Experience Company
We are an award winning Malaysian company in the areas of Customer Experience, Learning & Training, Human Resource Outsourcing ,Talent Management and Business Process Outsourcing (BPO). Providing cost effective contact centers, Business Process, IT and Managed services from Malaysia. [... see all Brandt Business Services reviews ]
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Average Hourly Rate
$15/hr
Portfolios Count
1 Project Listed
Brandt Business Services Services
BPO
HR Outsourcing
Business Consulting
Call Centers
Customer Support
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Clients and Projects
View Full Portfolio
BPO Project Shopee
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Comprehensive analysis done by DesignRush Agency Experts.
Brandt Business Services Reviews & Testimonials
Kelly Hoong Customer Engagement Manager at Mesralink
5.0★
Customer Support Review from Kelly Hoong
When Brandt took over our operations, we saw a minimum of 50% improvements in our case resolutions, agents’ performance and quality of our calls and emails. The team in Brandt has vast experience in various fields that allows us to work very closely with great flexibility that caters to our needs and our expectations.
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Reviews verified by DesignRush and sourced from the agency's profile
Shopee
Petronas
Maxis
CIMB
HSBC
Touch & Go
Data sourced from the agency's DesignRush profile
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4.3 4.3 (1)
Global Legal Processing Services
Proven Specialists in Legal Process Outsourcing
We provide bespoke outsourcing and remote work solutions for Immigration and other law firms. We specialise in case management of Immigration matters, and have proven experience in preparing a wide range of visa applications, especially O-1, EB-1, NIW and PERM visa applications. Our clients choose us because [... view Global Legal Processing Services profile ]
Location
Kuala Lumpur, Malaysia
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Global Legal Processing Services Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Legal Industry
Corporate Services
HR Industry
Data sourced from the agency's DesignRush profile
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SummitNext
Your Partner for Scalable Cost-Effective Outsourcing Solutions.
SummitNext is a leading BPO company in Malaysia, delivering tailored outsourcing solutions including customer support, telemarketing, data entry, and back-office operations. With a focus on efficiency, innovation, and quality, SummitNext helps businesses scale, reduce costs, and enhance customer satisfaction [... view SummitNext profile ]
Location
Petaling Jaya, Malaysia
Number of Employees
500 - 999
SummitNext Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SummitNext Reviews & Testimonials
Keshav Pandit Review from Google
1.0★
Keshav Pandit's Review Sourced from Google
Recruitment team, thanks for wasting my 2 months. After the final round, it has been almost 3 weeks and I haven't received any updates on my job application. Reached out to the TA team for an update, they do not respond to emails. At least have some professionalism. If you are not moving forward with a candidate, have the courtesy to inform them about it. Pathetic experience. Please hire professional recruiters. I had put a hold on my new job offer just because I wanted to hear back from you guys about my job application. I spent almost 2 months during the recruitment process just to receive no updates after my final round 😂 You guys seem to be well trained at ghosting.
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Ramesh T Review from Google
1.0★
Ramesh T's Review Sourced from Google
A friend of mine was approached by SummitNext for a job opportunity. Right from the start, even before my friend spoke to the hiring employer, the headhunter from SummitNext was well aware of my friend's expected salary, and they assured my friend that the job offer would meet those expectations. However, after a successful application, the headhunter informed my friend that the employer had decided to withdraw the job offer, citing budget constraints. This experience has been highly unprofessional. I strongly advise potential job seekers to be cautious when considering job opportunities introduced by this company.
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Reviews verified by DesignRush and sourced from the agency's profile
Automotive Industry
eCommerce Industry
Fintech Industry
Data sourced from the agency's DesignRush profile
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4.0 4.0 (4)
ENVO BPO SERVICES SDN BHD
Think Outsource. Think ENVO.
ENVO BPO is an award winning, ISO certified business process outsourcing company established in 2009 in Malaysia with the objective of assisting companies to grow their business via the concept of outsourcing. We pride ourselves as the specialist in contact centre services such as customer / helpdesk / [... view ENVO BPO SERVICES SDN BHD profile ]
Location
Petaling Jaya, Malaysia
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
ENVO BPO SERVICES SDN BHD Services
Phone Answering Services
BPO
Customer Support
Call Centers
Digital Marketing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ENVO BPO SERVICES SDN BHD Reviews & Testimonials
Joshua Stephen Review from Google
5.0★
Joshua Stephen's Review Sourced from Google
Best company!!! really wonderful organization well managed. keep improving with technological and ideas. blessed to work with my Team Leader MR. Matthew. He is so motivating and well leadership maintain. I was sustained in my campaign and still giving my best because of his guidance and leadership. Thank you.
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Nitya Darshini Review from Google
5.0★
Nitya Darshini's Review Sourced from Google
I'd like to share my experience with Mr Ghajen and Ms Seetha. Recently, I faced an unpleasant situation. However, Mr Ghajen and Ms Seetha handled it with utmost professionalism. Their advice not only helped me see the company from a new perspective but also motivated me to improve my attendance. I truly appreciate their support and guidance during this time. Currently, I am maintaining good attendance and am motivated to contribute my best to ENVO.
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EIN C Review from Google
5.0★
EIN C's Review Sourced from Google
I have known ENVO BPO for a few years now, they are very reasonable to deal with and the Boss is friendly lovable and passionate about his team and services to his clients. I have nothing but praise in regards to their conduct and professionalism. I see their approach to solution and customer engagement as unique and of a high standard. Kudos to the team. when it comes to anything Tele related, its worth checking them out.
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Reviews verified by DesignRush and sourced from the agency's profile
E-commerce companies
Financial institutions
Logistics companies
Insurance providers
Government agencies
Travel sector
Retail sector
Healthcare sector
Automotive sector
Food sector
Data sourced from the agency's DesignRush profile
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4.5 4.5 (135)
Scicom MSC Berhad
Total Customer Delight
Scicom (MSC) Bhd is a leading business process outsourcing (BPO) company that provides business consulting, information technology and outsourcing services in Malaysia [... view Scicom MSC Berhad profile ]
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Minimal Budget
$10,000 - $25,000
Scicom MSC Berhad Services
Call Centers
BPO
HR Outsourcing
Phone Answering Services
Digital Marketing
eCommerce Development
Managed Services
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
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na2
Data sourced from the agency's DesignRush profile
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SRG ASIA PACIFIC
Your Partner in BPO Excellence
SRG Asia Pacific specializes in business process outsourcing (BPO), offering comprehensive contact center operations, IT and data management, and customer interaction services. Since 1996, the firm has emphasized building lasting relationships with clients and their customers, ensuring a customer-centric [... view SRG ASIA PACIFIC profile ]
Location
Kuala Lumpur, Malaysia
Number of Employees
500 - 999
Minimal Budget
$10,000 - $25,000
SRG ASIA PACIFIC Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
SRG ASIA PACIFIC Reviews & Testimonials
adleena zafira Review from Google
5.0★
adleena zafira's Review Sourced from Google
Great internship experience! The HR team was helpful, friendly, and always willing to guide. I gained useful knowledge and skills that will help me in my future career. Thank you for the opportunity!
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nur aleesa malisa Review from Google
5.0★
nur aleesa malisa's Review Sourced from Google
First day at srg was good. The team is friendly, and I’m excited to learn more during this internship.
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Tunku Farah Review from Google
1.0★
Tunku Farah's Review Sourced from Google
Pros: Strategic workplace with easy access to public transport.Cons:1. Delayed payments on EPF, SOCSO, and EIS contributions—unclear timeline for resolution.2. Approval is required for Sick Leave, which is unnecessary and inconvenient.3. What you learn during training is not the same as what you experience when you go “live”.In other words, bad management.
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Reviews verified by DesignRush and sourced from the agency's profile
astro
ReMark
DAIKIN
Data sourced from the agency's DesignRush profile
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4.2 4.2 (263)

About The Author and Expert Reviewer

Bojana Trajcheva

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Gianluca Ferruggia

General Manager

spotlight@designrush.com

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.

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Best Malaysia BPO Service Provider Rankings

We believe that meaningful and sustainable employment has the power to change the world!

Manpower Services

Clients and Projects

Manpower Reviews & Testimonials

Staffing Review from Govindaraju Rengaraju

Recruiting Review from Sandeep Sandhu

Resource Augmentation Company For Funded Startups

Blue Orbits Services

Blue Orbits Reviews & Testimonials

eCommerce Development Review from Bushra Helen

Mobile App Development Review from Garrett Bernardo

Since 1993. Transform Business Digitally. IT Managed Service Provider. IT Infrastructure Builder.

Win-Pro Consultancy Services

Win-Pro Consultancy Reviews & Testimonials

IT Consulting Review from Chris Yam

IT Services Review from Jim Wee

IT Services Review from Ts. Elwin Yoong

The Experience Company

Brandt Business Services Services

Clients and Projects

Brandt Business Services Reviews & Testimonials

Customer Support Review from Kelly Hoong

Proven Specialists in Legal Process Outsourcing

Global Legal Processing Services Services

Your Partner for Scalable Cost-Effective Outsourcing Solutions.

SummitNext Services

SummitNext Reviews & Testimonials

Think Outsource. Think ENVO.

ENVO BPO SERVICES SDN BHD Services

ENVO BPO SERVICES SDN BHD Reviews & Testimonials

Total Customer Delight

Scicom MSC Berhad Services

Your Partner in BPO Excellence

SRG ASIA PACIFIC Services

SRG ASIA PACIFIC Reviews & Testimonials

About The Author and Expert Reviewer

Latest Trends Related to BPO