Best Pennsylvania BPO Service Provider Rankings

12 Companies - Rankings updated: March 31, 2026

All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.

Sponsored
United States × Pennsylvania ×

  • Hugo

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • BPO
    • Data Entry
    • Call Centers
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    • Transforming Customer Service in the Home Furnishings Industry
      Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
    • How Hugo Helped Yardzen Reimagine Landscapes
      Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★
      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

      Show more
    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★
      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

      Show more
    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★
      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile
    Visit WebsiteView Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • TechSpeed

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions.  [... see all TechSpeed reviews ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Call Centers
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0★
      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

      Show more
    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0★
      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

      Show more
    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0★
      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile
    View Profile
    4.9 4.9 (12)
    3.2 3.2 (11)

  • Purview Healthcare

    Your Perfect Partner For Improved Revenue Cycle Management Services

    We are a high yield and technology empowered US Healthcare RCM outsourcing company that provides medical billing and medical coding services to prime healthcare providers across the United States.  [... view Purview Healthcare profile ]
    Location
    Lansdale, Pennsylvania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000

    Purview Healthcare Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ABN Healthcare
    • Unified Health Services
    • Ingenious Global Solutions
    • Med A-Z
    Data sourced from the agency's DesignRush profile
    View Profile

  • laboratorybillings

    We Specialize in Providing a Full Suite Of RCM & Laboratory Billing Services

    We are one of the leading laboratory billing service and AR recovery services providers in the United States. We offer a comprehensive suite of profitable lab revenue cycle management.  [... view Laboratorybillings profile ]
    Location
    Williamsport, Pennsylvania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    laboratorybillings Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SHOBHA SOLOMON
    • JIM GROSSI
    • ANNE KAPLAN
    • JAMES BERG
    • JOSHUA ARANT
    Data sourced from the agency's DesignRush profile
    View Profile

  • All Star BPO

    ADVANCE WITH ALL STAR BPO COMPANY

    ALL STAR BPO LLC is a call center situated in Palatine, IL that provides call center services such as inbound and outbound sales, as well as DIGITAL MARKETING SERVICES such as tech support, admin assistance, web development, SEO, PPC, Android apps, web applications, and much more.  [... view All Star BPO profile ]
    Location
    Murrysville, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr

    All Star BPO Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Marketing Industry
    • Advertising Industry
    • Small Business Industry
    Data sourced from the agency's DesignRush profile
    View Profile

  • Wipfli

    Solve today, thrive tomorrow.

    Wipfli is a leading accounting and business consulting firm, ranking among the top 20 in the nation. With a century of experience and a forward-thinking approach, we help clients achieve lasting results. Our team of eternal students brings cross-industry expertise and creativity to solve complex challenges  [... view Wipfli profile ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up

    Wipfli Services

    • BPO
    • HR Outsourcing
    • Business Consulting
    • Accounting
    • Mobile App Development
    • Software Development
    • IT Services
    • Cybersecurity
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Antigo Sign & Display
    • Seminole Nation Gaming Enterprise
    • Allstar Holdings
    Data sourced from the agency's DesignRush profile
    View Profile
    3.0 3.0 (2)

  • Portiva

    Portiva: Leading The Way In Medical Excellence

    Portiva's Virtual Medical Assistant is the No. 1 Provider in the World Today  [... view Portiva profile ]
    Location
    Trappe, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Portiva Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Portiva's Virtual Medical Assistants
      Medical Billing Project Portiva's Virtual Medical Assistants
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.

    Portiva Reviews & Testimonials

    • Renee Foster
      Renee Foster Review from Google
      5.0★

      Renee Foster's Review Sourced from Google

      Great service. Very good at communication and quick to respond when assistance needed. Staff provided is great.

      Show more
    • brianna Gunther
      brianna Gunther Review from Google
      5.0★

      brianna Gunther's Review Sourced from Google

      It has been a pleasure working with Portiva and their VMAs. Before working with them, we faced challenges managing the increasing workload that came with our growth, especially with limited on-site space and staffing. It was becoming difficult to maintain efficiency without additional support. Portiva’s VMAs have meshed well into our team and quickly became a valuable part of our day-to-day operations. They are well-trained, professional, and have helped us build a more streamlined workflow. Tasks are handled more efficiently, and communication processes have improved significantly.The Portiva team has also been responsive and easy to work with, making the transition to virtual support smooth and effective. This partnership has allowed us to expand our capabilities without compromising the quality of care or overextending our on-site staff. We're grateful for the support and reliability they’ve brought to our practice!

      Show more
    • Aly Gonzalez
      Aly Gonzalez Review from Google
      5.0★

      Aly Gonzalez's Review Sourced from Google

      Prior to Portiva, I used another virtual staffing agency and I was not happy with the candidates or the service. Portiva does an excellent job pre-screening qualified candidates that meet the requirements of the job. Another reason I am happy with Portiva is because the pay for the virtual assistants is more compared to my previous VA staffing agency which helps Portiva attract more qualified employees and also increases VA job satisfaction and longevity on the job. I am very pleased with my Portiva VA's. They are professional, courteous and the training curve was minimal due to their extensive experience.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Healthcare Industry
    • Business Industry
    Data sourced from the agency's DesignRush profile
    View Profile
    5.0 5.0 (6)

  • Homex Virtual Agency

    Outsource Cold Calling, Sales & Support

    At HomeX, we are a results-driven virtual assistant agency helping businesses across the U.S. and beyond scale faster and operate smarter. Based in Prishtina, Kosovo, we specialize in cold calling, lead generation, and customer support all delivered by trained, English-speaking virtual teams.  [... view Homex Virtual Agency profile ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Homex Virtual Agency Services

    • Digital Marketing
    • BPO
    • SEO
    • Social Media Marketing
    • PPC
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Prosale Nation LLC
    • Bidz Auto Sales
    • ARS Real Estate
    • Merk Investments LLC
    • TSW Financial LLC
    • Car Botix
    • Car Ching
    • HAMMER Corp.
    Data sourced from the agency's DesignRush profile
    View Profile

  • Capita

    Capita is a transformation and digital services business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens. We partner with clients to transform their businesses and services, taking on the complex and difficult things – so they don’t  [... view Capita profile ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up

    Capita Services

    • BPO
    • Customer Support
    • Accounting
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Capita Reviews & Testimonials

    • Teen Bunton
      Teen Bunton Review from Google
      1.0★

      Teen Bunton's Review Sourced from Google

      So this address also has capita plc who buy the debt from the councils and then come and harass you at your door fraudulently. They break all the legislations, the companies act 2006 section 44. They are the biggest bullies who think they can extort money from us FRAUDULENTLY. SHAME ON YOU.PROVE OUR OBLIGATION TO PAY.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Education industry
    • Financial industry
    • Retail industry
    Data sourced from the agency's DesignRush profile
    View Profile
    1.0 1.0 (1)

  • Intelegencia

    Since its inception in 2009, Intelegencia has been transforming businesses through its service offerings in Technology, BPO, Back Office, Data and Cloud Engineering.  [... view Intelegencia profile ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr

    Intelegencia Services

    • AI Development
    • Software Development
    • Blockchain
    • BPO
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • FieldCore
    • Microsoft
    • Talkdesk
    Data sourced from the agency's DesignRush profile
    View Profile

  • PRWTech

    Expert Back-Office Outsourcing Solutions

    PRWTech delivers comprehensive business process outsourcing (BPO) services, including document processing, facilities management, and clerical support for government and private companies. With over three decades of experience, PRWTech provides cost-effective solutions that promote customer loyalty and  [... view PRWTech profile ]
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    PRWTech Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Health Care Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
    View Profile

  • PCMSI

    High Quality and Reliable Answering Services

    At Professional Communications Messaging Service, Inc. (PCMSI), we pride ourselves on being the knowledgeable, courteous voice that reliably answers your phone and so much more. With over 55 years of experience, we have established ourselves as a leading provider of high-quality, custom professional answering  [... view PCMSI profile ]
    Location
    Erie, Pennsylvania
    Number of Employees
    Under 49

    PCMSI Services

    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Corporate Services Services
    • Health Care Industry
    Data sourced from the agency's DesignRush profile
    View Profile

Related Services in Pennsylvania

BPO Specializations in Pennsylvania

BPO Companies in Pennsylvania

About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

General Manager

spotlight@designrush.com

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.

Latest Trends Related to BPO

BPO Management
BPO

BPO Management Guide

11,606
Mail Forwarding Service Companies
BPO

Best Mail Forwarding Service Companies

24,046
Offshore BPO
BPO

Offshore BPO Guide

6,186