Find top call centers in Pennsylvania that have collaborated with major brands like IKEA and Estee Lauder. With over 100,000 client-agency matches each month and 40,000+ vetted agencies, DesignRush helps you connect with the right experts. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified. [... see all Hugo reviews ]Top Services:
- Call Centers
- BPO
- Back Office Outsourcing
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
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Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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24/7 Virtual Receptionist & Answering Services
Responsive Answering Service is a call center agency delivering seamless onboarding and tailored communication solutions for global brands. A broad client portfolio underscores our work in call handling, appointment scheduling, and sales intake. [... see all Responsive Answering Service reviews ]Top Services:
- Call Centers
- Phone Answering Services
- Virtual Receptionist
- Location
- Pittsburgh, Pennsylvania
- Number of Employees
- Under 49
Call Center Selection Advisor
Call Center Authority specializes in helping companies streamline their operations by facilitating the process of outsourcing their call center needs. With our expertise, we connect businesses with the ideal call center company, ensuring a seamless transition and optimal service, all at no additional cost to [... view Call Center Authority profile ]Top Services:
- Call Centers
- Location
- Pittsburgh, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Fitting your call center requirements ideally
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales [... view Specialty Answering Service profile ]Top Services:
- Call Centers
- Lead Generation
- Virtual Receptionist
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 100 - 249
Deeper connections. Deeper insights.
FPG provides high-quality marketing research data collection services by leveraging new techniques and technologies to make market insights more accessible, accurate, and affordable. Whether it is quick-turn insights or more in-depth research, FPG seamlessly incorporates accepted methodologies with [... view Sago profile ]Top Services:
- Call Centers
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Grow your pipeline. We know how. We book appointments.
VSA is a B2B call center that helps clients generate leads and produce new business; our experienced team takes on what internal sales teams don’t want to do, can’t do well, or don’t have time to do. [... view VSA Prospecting profile ]Top Services:
- Call Centers
- Inbound
- Appointment Setting
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 50 - 99
Virtual Business Support Designed for the way you work
There are so many things that a virtual assistant can help you with. How much time do you think you could regain once you begin the journey to delegation? Shorten your To-Do list today to begin focusing on the things that matter to you and letting go of the stress. [... view Off Your Desk profile ]Top Services:
- Call Centers
- Virtual Receptionist
- Location
- Scranton, Pennsylvania
- Number of Employees
- Under 49
Tailored Answering Services
Established in 1954, Towne Answering Service is a trusted provider of personalized answering solutions. The company caters to businesses and individuals nationwide. With a rich history of commitment to customized care calls, alarm monitoring, and lone worker solutions, Towne Answering Service ensures safety [... view Towne Answering Service profile ]Top Services:
- Call Centers
- Phone Answering Services
- Location
- Souderton, Pennsylvania
- Number of Employees
- Under 49
From Staffing to Clouds, We've Got IT All Covered
Founded in 2000, InSource, Inc. has transformed from a leading IT technology staffing company to a trusted provider of cloud-based technology solutions centered around people, products, and processes. As an Elite ServiceNow Partner and a Managed Services Partner with Identity Management firm OKTA, we are [... view InSource profile ]Top Services:
- Call Centers
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 250 - 499
- Portfolios Count
- 4 Projects Listed
Portiva: Leading The Way In Medical Excellence
Portiva's Virtual Medical Assistant is the No. 1 Provider in the World Today [... view Portiva profile ]Top Services:
- Call Centers
- Phone Answering Services
- BPO
- Location
- Trappe, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Your Virtual Assistants
LawyerLine helps busy lawyers with call intake, outbound prospecting, and other front office services. [... view LawyerLine profile ]Top Services:
- Call Centers
- Phone Answering Services
- Virtual Receptionist
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 50 - 99
The only platform built explicitly for treatment centers
Blueshirt Media is the only call answering and lead recovery platform built exclusively for addiction treatment centers and behavioral health programs.We help treatment centers recover missed calls, re-engage lost leads, and bring more people back to treatment with HIPAA-compliant call answering av [... view Blue Shirt Media profile ]Top Services:
- Call Centers
- Phone Answering Services
- Inbound
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $96/hr
- Minimal Budget
- $1,000 - $10,000
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About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.