Portiva

In 2009, we set out our mission to help Doctors and Medical Practitioners manage their practices better. As a result, we have helped thousands of Medical and Dental Offices and Individuals take the burden off their shoulders in maintaining their day-to-day administrative tasks.

Our dental and medical virtual assistants can handle all of your back office tasks such as answering your phone calls, scheduling appointments, verifying insurance and prior authorization, billing, submitting and receiving medical records, updating your electronic medical records system, scribing, and other tasks.

You can simply delegate these tasks to your medical virtual assistant so you can focus on providing quality patient care and your staff can focus on their clinical tasks. All of our virtual assistants are healthcare professionals. A majority of them are registered nurses, which gives them an extremely strong foundation to be quickly integrated into your office space.

Your office phone can be seamlessly linked to your medical virtual assistant who answers patient calls promptly. Your medical virtual assistant can even make phone calls from your caller ID remotely calling your patients, calling insurance companies, prescription refills, and interacting with other healthcare sectors seamlessly.

Just as your medical virtual assistant can handle the phones of your medical practice, working remotely, they are also able to access your office computer system as if they were in the clinic updating patient information and electronic health records. They can also interact with your patients insurance companies and other providers from your practices official email address.