Find top call centers in Phoenix, Arizona, to streamline your customer interactions. DesignRush connects you with agencies that have worked with trusted brands like Spotify and Estee Lauder. With over 100,000 client-agency matches made each month and 40,000+ vetted agencies, you can rely on our platform to help you make informed decisions. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Phoenix Call Center Service Provider Rankings

7 Companies - Rankings updated: April 01, 2026

DesignRush evaluates each agency using expert assessment and client feedback to inform your choices. Some featured agencies have paid placements.

United States × Arizona × Phoenix ×
  • World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Our goal at Hugo is always to elevate your customer experience through 24/7 call center services powered by a multilingual, global workforce. Our cutting-edge methodologies drive exceptional performance in customer care, data annotation, and marketplace operations for clients like Meta and Google.  [... see all Hugo reviews ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Phoenix, Arizona
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Hugo Helps Faire Empower Independent Retailers
      Call Centers Project for eCommerce Company Hugo Helps Faire Empower Independent Retailers
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    • Transforming Customer Service in the Home Furnishings Industry
      Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
    Comprehensive analysis done by DesignRush Agency Experts.

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0
      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

      Show more
    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0
      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

      Show more
    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0
      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile
  • Phone answering solutions that businesses are proud of!

    Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess  [... see all Nexa reviews ]
    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249

    Nexa Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Nexa Reviews & Testimonials

    • Summer Forbes
      Summer Forbes CEO at Undisclosed
      5.0
      Phone Answering Services Review from Summer Forbes

      Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!

      Show more
    • Mandy
      Mandy Owner at Undisclosed
      5.0
      Phone Answering Services Review from Mandy

      I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.

      Show more
    • Sally B
      Sally B Review from Google
      1.0

      Sally B's Review Sourced from Google

      NEXA recently changed their platform blocking clients from entering specific times outside of a set schedule. Clients must submit an email of changes, wait for a response, send a reminder email and then find out at 3am that changes were not made correctly. I have now been awake since 3 am (unable to go back to sleep and no opportunity to nap during the day) because NEXA ceased client control of our own schedules and someone failed to do their job properly.when I requested a variation from their blocked times. Prior to this platform change, I would have recommended NEXA. Now, I recommend looking elsewhere.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Fuze
    • SearchKings
    • Penguin Air
    • Paradigm
    Data sourced from the agency's DesignRush profile
  • Deliver excellent customer experiences for everyone. Unify your interactions and delight your customers on any channel. Support and motivate your agents and keep teams connected. Be more resilient.  [... view Enghouse Interactive profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    1000 & Up

    Enghouse Interactive Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nottingham City Council
    • Fingal County Council
    • ForHousing
    Data sourced from the agency's DesignRush profile
  • Your Business, Our Solutions, Further Together.  [... view Bill Gosling profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    1000 & Up

    Bill Gosling Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Bill Gosling Reviews & Testimonials

    • yoholo ho
      yoholo ho Review from Google
      1.0

      yoholo ho's Review Sourced from Google

      Bad all around Managers do this ice stuff. They go out of the office hanging out at the Arlington or the Western.The Canadian Boss likes the Scottish men so they all want to go to Head office and go on private boat rides with him.Think they lost their empathy from that ice stuff. Truly a horrible place Cruelty beyond measure.Dangerous

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • IT Industry
    • Retail Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions.  [... view Signius Communications profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    Under 49

    Signius Communications Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Retail Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Virtual reception & call answering services to suit any business

    Blazing the trail in outsourced virtual reception and phone answering services since 2003, OfficeHQ continues to innovate and endlessly strives to find new ways to help businesses thrive.  [... view OfficeHQ profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249

    OfficeHQ Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    OfficeHQ Reviews & Testimonials

    • Howrah Plumbing
      Howrah Plumbing Review from Google
      1.0

      Howrah Plumbing's Review Sourced from Google

      Extremely disappointed with the overall service. We only used the service for 3 days and during that time missed approx. 56 calls, at least 28 of these were incoming jobs that were not sent to us to attend. This has been detrimental to the level of service our clients expect, and some will no longer utilise our services.Feedback from our clients was;– Had to provide details several times which was frustrating– Unable to understand the person that answered the call- The afterhours service was in a “class of it’s own”– Extremely unhappy– Phoned 3 times and still no one showed up, have gone elsewhere– The phone line was very poor- The person answering the call could not pronounce our business name correctly.They tried to cover up the loss of jobs with the excuse of an 'IT ERROR', rather than an incompetence error. A service that operates 24 hours a day however they have no IT SUPPORT on a weekend is a baffling concept.We suggested we be compensated for the loss of business and reputation, but this is not being considered. We will not recommend utilising this service, ever.

      Show more
    • Anthea Nason
      Anthea Nason Review from Google
      5.0

      Anthea Nason's Review Sourced from Google

      We've had a great experience with OfficeHQ. The service has been consistently professional, reliable, and easy to manage. It gave us real peace of mind knowing our calls were being handled so smoothly. We’ll definitely be using them again!

      Show more
    • Aaron Pipkorn
      Aaron Pipkorn Review from Google
      5.0

      Aaron Pipkorn's Review Sourced from Google

      Fantastic company to deal with. Easy to set up and manage through the online portal. Helpful account manager. Their "my assistant" service removed the of responding to after hours calls.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Real Estate Industry
    • Healthcare Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
  • Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale.  [... view Net2Source profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr

    Net2Source Services

    • HR Outsourcing
    • Accounting
    • BPO
    • Business Consulting
    • IT Services
    • Call Centers
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Net2Source Reviews & Testimonials

    • Jameika Ross
      Jameika Ross Review from Google
      5.0

      Jameika Ross's Review Sourced from Google

      Net2Source is an amazing company that helped me find my dream career. Initially, I was skeptical, as I had never heard of the company. However, after they set up an interview with the hiring manager the very next day after speaking with them, I decided to give them a chance.Net2Source connected me with an ideal job opportunity that matched my skills and experience. During my 18-month contract, the team was attentive and supportive. While I did not require much, they promptly resolved any concerns I had. I never had issues with pay, timekeeping or anything that most people worry about. The overall experience was so positive that I accepted the company's offer of a full-time position, and I will be relocating to advance my career. I am truly grateful to Net2Source for this life-changing experience!The staff is friendly and very helpful. Mamita Maharjan, my amazing account manager, has skills I have not encountered in a long time. She was knowledgeable, pleasant, and professional, making the process very smooth from my first call after my interview all the way to the conversation regarding my conversion.Employment firms may not be for everyone, but I would highly recommend speaking with Net2Source to anyone seeking a new job or career change.

      Show more
    • Matthew Beard
      Matthew Beard Review from Google
      5.0

      Matthew Beard's Review Sourced from Google

      I’ve been with Net2Source for the past 8 months, and it’s been an incredible journey so far. The work-life balance here is exceptional. The flexibility and understanding from the leadership team have allowed me to maintain a healthy balance between my professional and personal life.Additionally, the company culture is amazing. It’s a supportive, collaborative environment where everyone’s contributions are valued. The team is always willing to lend a helping hand, and there’s a genuine sense of camaraderie among colleagues. It's a place where you feel encouraged to grow and thrive both personally and professionally.I’m grateful for the opportunity to work here and look forward to many more successful months with Net2Source!

      Show more
    • archit sharma
      archit sharma Review from Google
      5.0

      archit sharma's Review Sourced from Google

      I recently completed over six incredible years with Net2Source Inc. This is an amazing organization, and I couldn’t be more grateful for the journey so far. The work culture here is truly inspiring, fostering growth, collaboration, and positivity at every level. I have had the privilege of working alongside some of the most supportive and talented coworkers, who make every challenge feel achievable.What truly sets this company apart is its management team—forward-thinking, approachable, and genuinely invested in the success of every employee. They consistently motivate us with exciting initiatives, clear communication, and a genuine commitment to creating a thriving workplace.This is a place where your hard work is recognized, and opportunities for growth are abundant. I am proud to be a part of an organization that values its employees and strives to bring out the best in everyone.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Software & IT Services Industry
    • Health Care Industry
    • Finance Industry
    • Manufacturing Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.