Find the leading voice and call centers in Atlanta, GA that can professionally manage all your client communication to help you deliver better customer service round the clock. Filter the list by budget, reviews and size to find the right team for your business.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified. [... see all Hugo reviews ]Top Services:
- Call Centers
- BPO
- Back Office Outsourcing
- Location
- Atlanta, Georgia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Call Centers Project for eCommerce Company Hugo Helps Faire Empower Independent Retailers 
Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Identity Verification Simplified
We provide comprehensive identity verification and fraud prevention solutions, helping businesses to secure their operations and protect against fraud. [... view GBG IDology profile ]Top Services:
- Call Centers
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $1/hr
Discover the range of services we offer to support small to large businesses in the United States.
VIRTU-REPS is a proud husband-and-wife-owned and operated business with a steadfast commitment to excellence. With over 15 years of experience in customer service, we bring a deep understanding of client needs and a personal touch to every interaction. Our journey is built on dedication, teamwork, and a [... view VIRTU-REPS profile ]Top Services:
- Call Centers
- Virtual Receptionist
- Appointment Setting
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
Fitting your call center requirements ideally
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales [... view Specialty Answering Service profile ]Top Services:
- Call Centers
- Lead Generation
- Virtual Receptionist
- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
Focus on What Is Important.
BBB Accredited Business with an A+ rating. Our Virtual Assistants are trained In-House Professionals who are dedicated to the success of our clients. [... view Assistants Company profile ]Top Services:
- Call Centers
- BPO
- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
- Alvaria delivers higher intelligence and efficiency for optimized customer experience (CX) and workforce engagement solutions that are scalable, resilient and secure with speed and pinpoint accuracy. [... view Alvaria profile ]
Top Services:
- Call Centers
- Lead Generation
- Location
- Atlanta, Georgia
- Number of Employees
- 1000 & Up
- AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982. [... view AnswerMTI profile ]
Top Services:
- Call Centers
- Phone Answering Services
- Virtual Receptionist
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
Gain Your Competitive Edge.
Infosurv in Atlanta, Georgia is a specialized marketing research firm that offers comprehensive solutions. Our expertise lies in designing, administering and analyzing research that provides valuable insights from various stakeholders, including employees, customers and potential customers. [... view Savanta profile ]Top Services:
- Call Centers
- Survey Services
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
Drive Costs From Your Business
Headquartered in Atlanta, GA, Group9 specializes in finding the right cloud, collaboration, infrastructure, security and managed services providers to match your company's specific business and technology needs. From carrier, cloud, security, software, mobile, IoT and infrastructure services to contract [... view Group9 Communications profile ]Top Services:
- Call Centers
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
Network and technology support.
Responsive Technology Partners is a network and technology support company with offices across the southeast. [... view Responsive Technology Partners profile ]Top Services:
- Call Centers
- Lead Generation
- Outbound
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
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About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.