Find the leading voice and call centers in Atlanta, GA that can professionally manage all your client communication to help you deliver better customer service round the clock. Filter the list by budget, reviews and size to find the right team for your business.
Best Atlanta Call Center Service Providers Rankings
10 Companies - Rankings updated: May 13, 2026
DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Our goal at Hugo is always to elevate your customer experience through 24/7 call center services powered by a multilingual, global workforce. Our cutting-edge methodologies drive exceptional performance in customer care, data annotation, and marketplace operations for clients like Meta and Google. [... see all Hugo reviews ]Top Services:
- Call Centers
- BPO
- Back Office Outsourcing
- Location
- Atlanta, Georgia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Call Centers Project for eCommerce Company Hugo Helps Faire Empower Independent Retailers 
Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Identity Verification Simplified
We provide comprehensive identity verification and fraud prevention solutions, helping businesses to secure their operations and protect against fraud. [... view GBG IDology profile ]- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $1/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGBG IDology Services
Data sourced from the agency's DesignRush profileAirSide Boro LandUp
Discover the range of services we offer to support small to large businesses in the United States.
VIRTU-REPS is a proud husband-and-wife-owned and operated business with a steadfast commitment to excellence. With over 15 years of experience in customer service, we bring a deep understanding of client needs and a personal touch to every interaction. Our journey is built on dedication, teamwork, and a [... view VIRTU-REPS profile ]- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVIRTU-REPS Services
Data sourced from the agency's DesignRush profileCorporate Services Industry Retail Industry eCommerce Industry
Fitting your call center requirements ideally
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales [... view Specialty Answering Service profile ]- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSpecialty Answering Service Services
Data sourced from the agency's DesignRush profileAdvertising Industry Accounting Engineering Energy Industry IT Industry Financial Industry Legal Industry Travel Industry Retail Industry Telecommunications Industry
Reviews verified by DesignRush and sourced from the agency's profileSpecialty Answering Service Reviews & Testimonials
Sarah Gonzales's Review Sourced from Google
We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.
Show moreZoe Newbold's Review Sourced from Google
We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.
Show moreS B's Review Sourced from Google
SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.
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Focus on What Is Important.
BBB Accredited Business with an A+ rating. Our Virtual Assistants are trained In-House Professionals who are dedicated to the success of our clients. [... view Assistants Company profile ]- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAssistants Company Services
Data sourced from the agency's DesignRush profileHealthcare Industry Retail Industry Real Estate Industry
Reviews verified by DesignRush and sourced from the agency's profileAssistants Company Reviews & Testimonials
Justin Johnson's Review Sourced from Google
This company is the BIGGEST SCAM OF ALL TIME. Stay clear, VA services are awful, inexperienced and not responsive at all. promised to build me a website in 30 days, 6 months later still no completed site only a draft that does not look or feel like anything promised. Then asked for more money not originally agreed on to complete the site. These guys are scammers. If I could give negative stars I would.
Show moreSNAP Architectural Photography's Review Sourced from Google
Thank you so very much. Also, I will be using your services again in the future.
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- Alvaria delivers higher intelligence and efficiency for optimized customer experience (CX) and workforce engagement solutions that are scalable, resilient and secure with speed and pinpoint accuracy. [... view Alvaria profile ]
- Location
- Atlanta, Georgia
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlvaria Services
Data sourced from the agency's DesignRush profileCitizens Financial Group The General RCN
- AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982. [... view AnswerMTI profile ]
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswerMTI Services
Data sourced from the agency's DesignRush profileHealthcare Industry Retail Industry Hospitality Industry
Reviews verified by DesignRush and sourced from the agency's profileAnswerMTI Reviews & Testimonials
Cathy's Review Sourced from Google
Check around before using this company. You get charged extra for holidays (there is nothing in my contract that says that), there are hidden fees (they will tell you there are none), and their prices are a lot higher than other answering services. You will pay through the nose to cut ties with them. Their customer service is awful. Our customers would wait on hold for long periods of time and when they did answer, they were hard to understand and the call service didn't seem to know what they were supposed to do (even with a written script). I'm sure we lost more than a few jobs because of this. AMTI was once a preferred vendor for our Franchise but they lost that status and now I know why.Edit to AMTI's response: My review stands. There were more than a few occasions that the call service did a lousy job. When we called to find out why, the same excuses were used; we are in a storm situation, we are understaffed, etc. My contract, that I signed in or around 2017 has nothing about the 30 day cancellation. The $61.38 prorated fee was not for actual calls. We had already changed to another approved vendor. It was for their multiple fees and holiday fees (yes, you pay extra for holidays). These are my issues and there are many more franchises that have even more problems with them. It's also the reason AMTI is no longer a Preferred Vendor with our Corporate Office.
Show moreSaher Gouda's Review Sourced from Google
I can’t tell you how many times our calls were not picked up in the agreed upon timeframe. This weekend we saw a customer wait 6 minutes for a rep to answer. Service has gone significantly downhill.
Show moreChloe Olsen's Review Sourced from Google
Whenever our office gets busy and we can't get to each caller right away, we roll our calls over to AnswerMTI. Their professional receptionist service is perfect for us as we're able to ensure every caller gets the personalized attention we strive to deliver.
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Gain Your Competitive Edge.
Infosurv in Atlanta, Georgia is a specialized marketing research firm that offers comprehensive solutions. Our expertise lies in designing, administering and analyzing research that provides valuable insights from various stakeholders, including employees, customers and potential customers. [... view Savanta profile ]- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSavanta Services
Data sourced from the agency's DesignRush profileAtlanta Zonik UPS
Drive Costs From Your Business
Headquartered in Atlanta, GA, Group9 specializes in finding the right cloud, collaboration, infrastructure, security and managed services providers to match your company's specific business and technology needs. From carrier, cloud, security, software, mobile, IoT and infrastructure services to contract [... view Group9 Communications profile ]- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGroup9 Communications Services
Data sourced from the agency's DesignRush profileEBSCO Smartasset PointeNorth Insurance RWC Cafe Valley Logistics Plus Bausch + Lomb McHenry Savings Hahn Automotive MSA Safety
Network and technology support.
Responsive Technology Partners is a network and technology support company with offices across the southeast. [... view Responsive Technology Partners profile ]- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsResponsive Technology Partners Services
Data sourced from the agency's DesignRush profileInteractive Design Group 57 Gin LLC Hunting Hills Country Club
Reviews verified by DesignRush and sourced from the agency's profileResponsive Technology Partners Reviews & Testimonials
Ashley Smith's Review Sourced from Google
We were very pleased with the level of service and professionalism we received when we installed our security system. Chase was always super helpful and got everything installed very quickly and professionally!
Show moreD Johnson's Review Sourced from Google
Paul was great! He found the issue right away and corrected it before any testers came in. Thank you :)
Show morePat Leary's Review Sourced from Google
The folks at Responsive Technology Partners are always helpful when i have an issue, need assistance, or just want to set up a new computer on the network.
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Related Services in Atlanta
Call Center Companies Near Atlanta
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.