Discover the best call centers in Louisville, Kentucky, to enhance your customer support experience. DesignRush connects you with top agencies trusted by Fortune 500 brands like Honeywell and Estee Lauder. With over 1M monthly visitors and 40,000+ vetted agencies, our platform is designed to help you find the right partner for your needs. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Louisville Call Center Service Provider Rankings

6 Companies - Rankings updated: March 31, 2026

All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.

United States × Kentucky × Louisville ×
  • We Take Care of Your Calls.

    TeleDirect stands tall as an acclaimed industry frontrunner, focused on delivering outstanding on-demand call center and phone answering solutions. With a profound grasp of the contact center landscape, the team has firmly positioned itself as the ultimate preference for global organizations.  [... see all TeleDirect reviews ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Louisville, Kentucky
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    TeleDirect Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    TeleDirect Reviews & Testimonials

    • Michelle Goode
      Michelle Goode Senior Manager of Operations at AlphaTheta Music Americas
      5.0
      Call Centers Review from Michelle Goode

      Retrieving data. Wait a few seconds and try to cut or copy again.

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    • Tiffany L. Garcia
      Tiffany L. Garcia Director of Client Relations at Dr. Biz Boom
      5.0
      Call Centers Review from Tiffany L. Garcia

      Tiffany L. Garcia gave TeleDirect Communications, Inc. a 5-star rating. Tiffany shared that she had used TeleDirect in her offices and also referred her clients to the agency. She praised the top-notch customer care and excellent communication and client engagement experience she and her clients had received since day one. Garcia highlighted TeleDirect's effectiveness in handling inbound call volume and seminar reservation services. (Source: 3rd party review platform)

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    • Carol Magdalein
      Carol Magdalein President at SEMINARS FOR LESS
      5.0
      Call Centers Review from Carol Magdalein

      Carol Magdalein gave TeleDirect Communications, Inc. a 5-star rating. She commended its account representative, Kat, for always responding promptly and efficiently to any questions or issues. (Source: 3rd party review platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Southern California Public Radio
    • WayFM
    • WGVU
    Data sourced from the agency's DesignRush profile
  • We are more than just a call center.

    Anomaly Squared is a contact & call center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies.We know that your employees'​ time is both limited and valuable. With our live transfer and lead  [... view Anomaly Squared profile ]
    Location
    Louisville, Kentucky
    Number of Employees
    250 - 499

    Anomaly Squared Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Anomaly Squared Reviews & Testimonials

    • Madison Greene
      Madison Greene Review from Google
      1.0

      Madison Greene's Review Sourced from Google

      I worked at this absolute horrid excuse of a job for 3-4 months. Let me start out with the good; the coaches are awesome, each and every one of them. They try to help as much as possible, but that’s not the issue. The issue is the GM, Katherine Voshell. Katherine claims to be understanding of whatever it is you have going on, whether that be illness, internet outages, so on and so forth but when it comes down to it. She isn’t, you’re just another employee to her. And she was SO quick to fire me when I was out sick, with something my disability causes. Even though, I had given her several doctor’s notes stating that I have a disability. The pay is absolutely horrendous, $7.25 for training (first two weeks) and then $10.00 an hour afterwards isn’t livable in this economy. RUN as fast as you can from this dumpster fire of an organization.

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    • Zai ZAI
      Zai ZAI Review from Google
      1.0

      Zai ZAI's Review Sourced from Google

      RUN FAST AWAY FROM THIS SCAM.HARASSING PEOPLE ALL DAY LONG FOR $10.00 HR,WON'T GIVE A RAISE,TREAT EMPLOYEES REALLY BAD,CAN'T GROW WITH COMPANY,NO NEW POSITIONS TO MOVE UP TO. THIS COMPANY HAS ABSOLUTELY NOTHING TO OFFER.MCDONALD'S MAKE MORE THAN THIS COMPANY.RUN RUN RUN AWAY.

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    • j mo
      j mo Review from Google
      1.0

      j mo's Review Sourced from Google

      this job should get 0 stars negative 5 if possible this job isnt reliable at all..... so i tried to be fair took unjust treatment for the last two years. they kept switching my schedule from night to day changing my circadian rythym at least 4 times a year til i took a stand and had enough. they botched my pay an made me loose my apartment took my hard earned pto from me i still stayed went down to part time because its obvious either the higher ups didnt like me or they were just tryna push me out. So i make a year part time with them still docking my pay for absolutely nothing. Get down the road and they say hey were changing your schedule (again ) so they take 6 hours of pay from me weekly ask me do i want to switch back to day shift i said no because i go in school and finally got a stable schedule through there ever changing madness and they came back an said the volume was to low an they had to lay me off which i no is a load of crap...... some of the mangers were cool an the fact you got to work from home thats it. stay at your regular job itll save you time energy and a headache. this job should be illegal to have an anyone would benefit from turning the other way. so ill file for unemployment told me i got laid off an i was eligible for rehire.... I politely declined must be a fool to want to go through that again i had bills

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    Reviews verified by DesignRush and sourced from the agency's profile
    • LendingTree
    • Everquote
    • Inbound Calling
    Data sourced from the agency's DesignRush profile
  • Let's Keep in Touch.

    Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology.  [... view Telereach Corporate profile ]
    Location
    Louisville, Kentucky
    Number of Employees
    Under 49

    Telereach Corporate Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Corporate Services Industry
    • Retail Industry
    • Finance Industry
    • HR Industry
    Data sourced from the agency's DesignRush profile
  • Grow your pipeline. We know how. We book appointments.

    VSA is a B2B call center that helps clients generate leads and produce new business; our experienced team takes on what internal sales teams don’t want to do, can’t do well, or don’t have time to do.  [... view VSA Prospecting profile ]
    Location
    Louisville, Kentucky
    Number of Employees
    50 - 99

    VSA Prospecting Services

    • Call Centers
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    VSA Prospecting Reviews & Testimonials

    • Paul Jurgaitis
      Paul Jurgaitis Review from Google
      5.0

      Paul Jurgaitis's Review Sourced from Google

      We have been working with VSA for over 2 years and everyone is extremely pleased with the results. The entire team has been great to work with and they've become an integral part of our ongoing business development strategy. VSA consistently feeds our pipeline with high quality leads and are always available when you need them. They even made sure I didn't miss my flight when there were no cabs or Ubers available!Thanks for all the great work you've done!

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    • John A Martinka
      John A Martinka Review from Google
      5.0

      John A Martinka's Review Sourced from Google

      I started working with VSA in 2016 after going through three other services over the prior two years. These other services were sole practitioners and very small operations. They lacked oversight and control, something on which VSA is strong. In other words, the work gets done.And when the work is done there are positive results.The communications is excellent (Michele is great), they are flexible to my client’s ever changing schedules, and the feedback from those with whom they set appointments for me is positive (about the caller and their demeanor). To the person on the other end of the call it seems the caller is part of my business, which means they are very professional. I highly recommend VSA, and have recommended them to others.

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    • Chris Santarpio
      Chris Santarpio Review from Google
      5.0

      Chris Santarpio's Review Sourced from Google

      Our company has been working with VSA for about 5 years. They are such a great time and an extension to our sales and customer service team. They have both performed lead generation activities (i.e. appointment setting), as well as, customer service survey calls. VSA was quick to learn our ideal customers. They do a great job with getting to the right person. Our business is both service and product sales and VSA has a great grasp of what our objectives are. We are so fortunate to continue to see results with their hard work and dedication. I highly recommend VSA if you are looking to see more sales activity and results.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Lead Generation
    • Market Research
    • Call Center
    Data sourced from the agency's DesignRush profile
  • Family Owned & ​ Operated Since 1948

    Hastings Humans is a full service call center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a  [... view Hastings Humans profile ]
    Location
    Louisville, Kentucky
    Number of Employees
    Under 49

    Hastings Humans Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Hastings Humans Reviews & Testimonials

    • S Malone
      S Malone Review from Google
      1.0

      S Malone's Review Sourced from Google

      Not sure why my company uses Hastings.....the customer service is not very good. Apparently there is only one person in the whole company, that can make changes to my account. When she is not there the account gets screwed up. they used to be good, but the service has deteriorated over the years.

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    • Samuel Kimelman
      Samuel Kimelman Review from Google
      5.0

      Samuel Kimelman's Review Sourced from Google

      Hastings Humans take the time to get to know your business, and work with you to make sure their telephone answering services fit the way you work. This is the level of commitment that customers notice, and their contact center services are highly reliable and can increase the number of paying customers over voicemail.

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    • Darrick Eugene
      Darrick Eugene Review from Google
      5.0

      Darrick Eugene's Review Sourced from Google

      Hastings Humans provided telephone answering services for my small business for over a year. They became part of my business and family. HH provided a seamless answering service that made my business appear professional and service oriented. I often received comments on how professional and polite my answering service was and I know that it absolutely contributed to the success of my business. I give them five stars and would recommend their services without hesitation.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Retail Industry
    • Corporate Services Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • A Top-Grade Call Center Solutions Provider

    Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational  [... view Magellan Solutions profile ]
    Location
    Louisville, Kentucky
    Number of Employees
    500 - 999

    Magellan Solutions Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Magellan Solutions Reviews & Testimonials

    • Alex Lavarsse
      Alex Lavarsse Review from Google
      5.0

      Alex Lavarsse's Review Sourced from Google

      super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Healthcare Industry
    • Real Estate Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile

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About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.