Discover the best call centers in Virginia offering top-quality telecommunication services to help businesses deliver quality customer service. Compare their average cost, team size, client reviews and more to find the best service provider now.

Best Virginia Call Center Service Providers Rankings

10 Companies - Rankings updated: April 01, 2026

DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.

United States × Virginia ×
  • Fitting your call center requirements ideally

    SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales  [... view Specialty Answering Service profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Virtual Receptionist
    Location
    Arlington, Virginia
    Number of Employees
    100 - 249

    Specialty Answering Service Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Specialty Answering Service Reviews & Testimonials

    • Sarah Gonzales
      Sarah Gonzales Review from Google
      5.0

      Sarah Gonzales's Review Sourced from Google

      We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.

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    • Zoe Newbold
      Zoe Newbold Review from Google
      5.0

      Zoe Newbold's Review Sourced from Google

      We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.

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    • S B
      S B Review from Google
      5.0

      S B's Review Sourced from Google

      SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Advertising Industry
    • Accounting
    • Engineering
    • Energy Industry
    • IT Industry
    • Financial Industry
    • Legal Industry
    • Travel Industry
    • Retail Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • End-to-end CX solutions that delight customers.

    As a call center specialist, Helpware helps startups and enterprises maintain satisfaction and trust among customers. Our broad experience enables us to provide superior client communication and operational excellence.  [... see all Helpware reviews ]
    Location
    Martinsville, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Custom Apparel Online Store
      Outsourced Customer Support Project for eCommerce Company Custom Apparel Online Store
    Comprehensive analysis done by DesignRush Agency Experts.

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0
      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

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    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0
      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

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    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0
      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • DoorDash
    • PureCars
    • Headspace
    Data sourced from the agency's DesignRush profile
  • We make IT Simple

    IT3TEK is an IT solutions company that offers a comprehensive range of services. Outsourced IT, project work, cybersecurity, phone systems and more! We are exactly what it is that you need us to be for your company. We will even provide a free analysis of your network and systems.  [... view IT3TEK profile ]
    Location
    Glen Allen, Virginia
    Number of Employees
    50 - 99
    Portfolios Count
    5 Projects Listed

    IT3TEK Services

    • IT Services
    • Cybersecurity
    • Staff Augmentation
    • Cloud Consulting
    • HR Outsourcing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Unified Communications
      Call Centers Project Unified Communications
    Comprehensive analysis done by DesignRush Agency Experts.
    • JRAD
    • Toys for Tots
    • Mary Washington Hospital
    Data sourced from the agency's DesignRush profile
  • 24/7 Live Answering Service

    We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts.  [... view Alliance Communications profile ]
    Location
    Richmond, Virginia
    Number of Employees
    Under 49

    Alliance Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Hospitality Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
  • We Provide The Right Virtual Receptionist or Answering Service for Your Business.

    At Conversational we serve a variety of business types. Our Staff are specialty trained members of each of those mentioned administrative groups, who excel at their work. The receptionists love dealing with the different cultures and research your business to portray the right fit for you.  [... view Conversational LLC. profile ]
    Location
    Fredericksburg, Virginia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Conversational LLC. Services

    • Phone Answering Services
    • Customer Support
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Dental Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups.  [... view STARTEK profile ]
    Location
    Lynchburg, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile
  • AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982.  [... view AnswerMTI profile ]
    Location
    Virginia Beach, Virginia
    Number of Employees
    Under 49

    AnswerMTI Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    AnswerMTI Reviews & Testimonials

    • Cathy
      Cathy Review from Google
      1.0

      Cathy's Review Sourced from Google

      Check around before using this company. You get charged extra for holidays (there is nothing in my contract that says that), there are hidden fees (they will tell you there are none), and their prices are a lot higher than other answering services. You will pay through the nose to cut ties with them. Their customer service is awful. Our customers would wait on hold for long periods of time and when they did answer, they were hard to understand and the call service didn't seem to know what they were supposed to do (even with a written script). I'm sure we lost more than a few jobs because of this. AMTI was once a preferred vendor for our Franchise but they lost that status and now I know why.Edit to AMTI's response: My review stands. There were more than a few occasions that the call service did a lousy job. When we called to find out why, the same excuses were used; we are in a storm situation, we are understaffed, etc. My contract, that I signed in or around 2017 has nothing about the 30 day cancellation. The $61.38 prorated fee was not for actual calls. We had already changed to another approved vendor. It was for their multiple fees and holiday fees (yes, you pay extra for holidays). These are my issues and there are many more franchises that have even more problems with them. It's also the reason AMTI is no longer a Preferred Vendor with our Corporate Office.

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    • Saher Gouda
      Saher Gouda Review from Google
      1.0

      Saher Gouda's Review Sourced from Google

      I can’t tell you how many times our calls were not picked up in the agreed upon timeframe. This weekend we saw a customer wait 6 minutes for a rep to answer. Service has gone significantly downhill.

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    • Chloe Olsen
      Chloe Olsen Review from Google
      5.0

      Chloe Olsen's Review Sourced from Google

      Whenever our office gets busy and we can't get to each caller right away, we roll our calls over to AnswerMTI. Their professional receptionist service is perfect for us as we're able to ensure every caller gets the personalized attention we strive to deliver.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Healthcare Industry
    • Retail Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile
  • Network and technology support.

    Responsive Technology Partners is a network and technology support company with offices across the southeast.  [... view Responsive Technology Partners profile ]
    Location
    Roanoke, Virginia
    Number of Employees
    Under 49

    Responsive Technology Partners Services

    • IT Services
    • Cybersecurity
    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Responsive Technology Partners Reviews & Testimonials

    • Ashley Smith
      Ashley Smith Review from Google
      5.0

      Ashley Smith's Review Sourced from Google

      We were very pleased with the level of service and professionalism we received when we installed our security system. Chase was always super helpful and got everything installed very quickly and professionally!

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    • D Johnson
      D Johnson Review from Google
      5.0

      D Johnson's Review Sourced from Google

      Paul was great! He found the issue right away and corrected it before any testers came in. Thank you :)

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    • Pat Leary
      Pat Leary Review from Google
      5.0

      Pat Leary's Review Sourced from Google

      The folks at Responsive Technology Partners are always helpful when i have an issue, need assistance, or just want to set up a new computer on the network.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Interactive Design Group
    • 57 Gin LLC
    • Hunting Hills Country Club
    Data sourced from the agency's DesignRush profile
  • End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for  [... view Phyiatric LLC profile ]
    Location
    Moseley, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000

    Phyiatric LLC Services

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Finance Industry
    • Dental Industry
    Data sourced from the agency's DesignRush profile
  • Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale.  [... view Net2Source profile ]
    Location
    Richmond, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr

    Net2Source Services

    • HR Outsourcing
    • Accounting
    • BPO
    • Business Consulting
    • IT Services
    • Call Centers
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Net2Source Reviews & Testimonials

    • Jameika Ross
      Jameika Ross Review from Google
      5.0

      Jameika Ross's Review Sourced from Google

      Net2Source is an amazing company that helped me find my dream career. Initially, I was skeptical, as I had never heard of the company. However, after they set up an interview with the hiring manager the very next day after speaking with them, I decided to give them a chance.Net2Source connected me with an ideal job opportunity that matched my skills and experience. During my 18-month contract, the team was attentive and supportive. While I did not require much, they promptly resolved any concerns I had. I never had issues with pay, timekeeping or anything that most people worry about. The overall experience was so positive that I accepted the company's offer of a full-time position, and I will be relocating to advance my career. I am truly grateful to Net2Source for this life-changing experience!The staff is friendly and very helpful. Mamita Maharjan, my amazing account manager, has skills I have not encountered in a long time. She was knowledgeable, pleasant, and professional, making the process very smooth from my first call after my interview all the way to the conversation regarding my conversion.Employment firms may not be for everyone, but I would highly recommend speaking with Net2Source to anyone seeking a new job or career change.

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    • Matthew Beard
      Matthew Beard Review from Google
      5.0

      Matthew Beard's Review Sourced from Google

      I’ve been with Net2Source for the past 8 months, and it’s been an incredible journey so far. The work-life balance here is exceptional. The flexibility and understanding from the leadership team have allowed me to maintain a healthy balance between my professional and personal life.Additionally, the company culture is amazing. It’s a supportive, collaborative environment where everyone’s contributions are valued. The team is always willing to lend a helping hand, and there’s a genuine sense of camaraderie among colleagues. It's a place where you feel encouraged to grow and thrive both personally and professionally.I’m grateful for the opportunity to work here and look forward to many more successful months with Net2Source!

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    • archit sharma
      archit sharma Review from Google
      5.0

      archit sharma's Review Sourced from Google

      I recently completed over six incredible years with Net2Source Inc. This is an amazing organization, and I couldn’t be more grateful for the journey so far. The work culture here is truly inspiring, fostering growth, collaboration, and positivity at every level. I have had the privilege of working alongside some of the most supportive and talented coworkers, who make every challenge feel achievable.What truly sets this company apart is its management team—forward-thinking, approachable, and genuinely invested in the success of every employee. They consistently motivate us with exciting initiatives, clear communication, and a genuine commitment to creating a thriving workplace.This is a place where your hard work is recognized, and opportunities for growth are abundant. I am proud to be a part of an organization that values its employees and strives to bring out the best in everyone.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Software & IT Services Industry
    • Health Care Industry
    • Finance Industry
    • Manufacturing Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.