Discover the best call centers in Virginia offering top-quality telecommunication services to help businesses deliver quality customer service. Compare their average cost, team size, client reviews and more to find the best service provider now.
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Best Virginia Call Center Service Providers Rankings
DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.
Fitting your call center requirements ideally
SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales [... view Specialty Answering Service profile ]Top Services:
- Call Centers
- Lead Generation
- Virtual Receptionist
- Location
- Arlington, Virginia
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSpecialty Answering Service Services
- Call Centers
- Phone Answering Services
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileSpecialty Answering Service Reviews & Testimonials
- Sarah Gonzales Review from Google5.0★
Sarah Gonzales's Review Sourced from Google
We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.
Show more - Zoe Newbold Review from Google5.0★
Zoe Newbold's Review Sourced from Google
We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.
Show more - S B Review from Google5.0★
S B's Review Sourced from Google
SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.
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Data sourced from the agency's DesignRush profileAdvertising Industry Accounting Engineering Energy Industry IT Industry Financial Industry Legal Industry Travel Industry Retail Industry Telecommunications Industry
End-to-end CX solutions that delight customers.
As a call center specialist, Helpware helps startups and enterprises maintain satisfaction and trust among customers. Our broad experience enables us to provide superior client communication and operational excellence. [... see all Helpware reviews ]- Location
- Martinsville, Virginia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHelpware Services
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
- Business Consulting
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Outsourced Customer Support Project for eCommerce Company Custom Apparel Online Store
Reviews verified by DesignRush and sourced from the agency's profileHelpware Reviews & Testimonials
Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc5.0★Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
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Brian Agee Director of Sales & Marketing at Petro Towery5.0★Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
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Brian Lubeck Broker at Cypress Property Group5.0★Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
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Data sourced from the agency's DesignRush profileDoorDash PureCars Headspace
We make IT Simple
IT3TEK is an IT solutions company that offers a comprehensive range of services. Outsourced IT, project work, cybersecurity, phone systems and more! We are exactly what it is that you need us to be for your company. We will even provide a free analysis of your network and systems. [... view IT3TEK profile ]- Location
- Glen Allen, Virginia
- Number of Employees
- 50 - 99
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIT3TEK Services
- IT Services
- Cybersecurity
- Staff Augmentation
- Cloud Consulting
- HR Outsourcing
- Call Centers
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Call Centers Project Unified Communications
Data sourced from the agency's DesignRush profileJRAD Toys for Tots Mary Washington Hospital
24/7 Live Answering Service
We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts. [... view Alliance Communications profile ]- Location
- Richmond, Virginia
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAlliance Communications Services
- Call Centers
- Phone Answering Services
Data sourced from the agency's DesignRush profileReal Estate Industry Hospitality Industry Legal Industry
We Provide The Right Virtual Receptionist or Answering Service for Your Business.
At Conversational we serve a variety of business types. Our Staff are specialty trained members of each of those mentioned administrative groups, who excel at their work. The receptionists love dealing with the different cultures and research your business to portray the right fit for you. [... view Conversational LLC. profile ]- Location
- Fredericksburg, Virginia
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsConversational LLC. Services
- Phone Answering Services
- Customer Support
- Call Centers
Data sourced from the agency's DesignRush profileLegal Industry Dental Industry Finance Industry
The New Age of Customer Experience
A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. [... view STARTEK profile ]- Location
- Lynchburg, Virginia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSTARTEK Services
- BPO
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileSTARTEK Reviews & Testimonials
- Karina Thompson Review from Google1.0★
Karina Thompson's Review Sourced from Google
Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.
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Data sourced from the agency's DesignRush profileFlair Airlines Telkom Mercedes-Benz
- AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982. [... view AnswerMTI profile ]
- Location
- Virginia Beach, Virginia
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswerMTI Services
- Phone Answering Services
- Call Centers
Reviews verified by DesignRush and sourced from the agency's profileAnswerMTI Reviews & Testimonials
- Cathy Review from Google1.0★
Cathy's Review Sourced from Google
Check around before using this company. You get charged extra for holidays (there is nothing in my contract that says that), there are hidden fees (they will tell you there are none), and their prices are a lot higher than other answering services. You will pay through the nose to cut ties with them. Their customer service is awful. Our customers would wait on hold for long periods of time and when they did answer, they were hard to understand and the call service didn't seem to know what they were supposed to do (even with a written script). I'm sure we lost more than a few jobs because of this. AMTI was once a preferred vendor for our Franchise but they lost that status and now I know why.Edit to AMTI's response: My review stands. There were more than a few occasions that the call service did a lousy job. When we called to find out why, the same excuses were used; we are in a storm situation, we are understaffed, etc. My contract, that I signed in or around 2017 has nothing about the 30 day cancellation. The $61.38 prorated fee was not for actual calls. We had already changed to another approved vendor. It was for their multiple fees and holiday fees (yes, you pay extra for holidays). These are my issues and there are many more franchises that have even more problems with them. It's also the reason AMTI is no longer a Preferred Vendor with our Corporate Office.
Show more - Saher Gouda Review from Google1.0★
Saher Gouda's Review Sourced from Google
I can’t tell you how many times our calls were not picked up in the agreed upon timeframe. This weekend we saw a customer wait 6 minutes for a rep to answer. Service has gone significantly downhill.
Show more - Chloe Olsen Review from Google5.0★
Chloe Olsen's Review Sourced from Google
Whenever our office gets busy and we can't get to each caller right away, we roll our calls over to AnswerMTI. Their professional receptionist service is perfect for us as we're able to ensure every caller gets the personalized attention we strive to deliver.
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Data sourced from the agency's DesignRush profileHealthcare Industry Retail Industry Hospitality Industry
Network and technology support.
Responsive Technology Partners is a network and technology support company with offices across the southeast. [... view Responsive Technology Partners profile ]- Location
- Roanoke, Virginia
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsResponsive Technology Partners Services
- IT Services
- Cybersecurity
- Call Centers
- Digital Marketing
Reviews verified by DesignRush and sourced from the agency's profileResponsive Technology Partners Reviews & Testimonials
- Ashley Smith Review from Google5.0★
Ashley Smith's Review Sourced from Google
We were very pleased with the level of service and professionalism we received when we installed our security system. Chase was always super helpful and got everything installed very quickly and professionally!
Show more - D Johnson Review from Google5.0★
D Johnson's Review Sourced from Google
Paul was great! He found the issue right away and corrected it before any testers came in. Thank you :)
Show more - Pat Leary Review from Google5.0★
Pat Leary's Review Sourced from Google
The folks at Responsive Technology Partners are always helpful when i have an issue, need assistance, or just want to set up a new computer on the network.
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Data sourced from the agency's DesignRush profileInteractive Design Group 57 Gin LLC Hunting Hills Country Club
End-to-End Revenue Cycle Management Services (Medical Billing and Coding)
At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for [... view Phyiatric LLC profile ]- Location
- Moseley, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPhyiatric LLC Services
- BPO
- Customer Support
- Phone Answering Services
- Call Centers
- Transcription Services
Data sourced from the agency's DesignRush profileHealth Care Industry Finance Industry Dental Industry
Global Workforce Solutions Company
At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale. [... view Net2Source profile ]- Location
- Richmond, Virginia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $50/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNet2Source Services
- HR Outsourcing
- Accounting
- BPO
- Business Consulting
- IT Services
- Call Centers
- AI Development
Reviews verified by DesignRush and sourced from the agency's profileNet2Source Reviews & Testimonials
- Jameika Ross Review from Google5.0★
Jameika Ross's Review Sourced from Google
Net2Source is an amazing company that helped me find my dream career. Initially, I was skeptical, as I had never heard of the company. However, after they set up an interview with the hiring manager the very next day after speaking with them, I decided to give them a chance.Net2Source connected me with an ideal job opportunity that matched my skills and experience. During my 18-month contract, the team was attentive and supportive. While I did not require much, they promptly resolved any concerns I had. I never had issues with pay, timekeeping or anything that most people worry about. The overall experience was so positive that I accepted the company's offer of a full-time position, and I will be relocating to advance my career. I am truly grateful to Net2Source for this life-changing experience!The staff is friendly and very helpful. Mamita Maharjan, my amazing account manager, has skills I have not encountered in a long time. She was knowledgeable, pleasant, and professional, making the process very smooth from my first call after my interview all the way to the conversation regarding my conversion.Employment firms may not be for everyone, but I would highly recommend speaking with Net2Source to anyone seeking a new job or career change.
Show more - Matthew Beard Review from Google5.0★
Matthew Beard's Review Sourced from Google
I’ve been with Net2Source for the past 8 months, and it’s been an incredible journey so far. The work-life balance here is exceptional. The flexibility and understanding from the leadership team have allowed me to maintain a healthy balance between my professional and personal life.Additionally, the company culture is amazing. It’s a supportive, collaborative environment where everyone’s contributions are valued. The team is always willing to lend a helping hand, and there’s a genuine sense of camaraderie among colleagues. It's a place where you feel encouraged to grow and thrive both personally and professionally.I’m grateful for the opportunity to work here and look forward to many more successful months with Net2Source!
Show more - archit sharma Review from Google5.0★
archit sharma's Review Sourced from Google
I recently completed over six incredible years with Net2Source Inc. This is an amazing organization, and I couldn’t be more grateful for the journey so far. The work culture here is truly inspiring, fostering growth, collaboration, and positivity at every level. I have had the privilege of working alongside some of the most supportive and talented coworkers, who make every challenge feel achievable.What truly sets this company apart is its management team—forward-thinking, approachable, and genuinely invested in the success of every employee. They consistently motivate us with exciting initiatives, clear communication, and a genuine commitment to creating a thriving workplace.This is a place where your hard work is recognized, and opportunities for growth are abundant. I am proud to be a part of an organization that values its employees and strives to bring out the best in everyone.
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Data sourced from the agency's DesignRush profileSoftware & IT Services Industry Health Care Industry Finance Industry Manufacturing Industry Insurance Industry
Related Services in Virginia
Call Center Companies in Virginia
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.












