Discover the best call centers in Virginia offering top-quality telecommunication services to help businesses deliver quality customer service. Compare their average cost, team size, client reviews and more to find the best service provider now.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

United States × Virginia ×
  • Billing You Can Trust

    The Ashez Group helps healthcare practices simplify medical billing, credentialing, and revenue cycle management while reducing denials and improving collections...

    Top Services:

    • BPO
    • Business Consulting
    • Customer Support
    • Accounting
    • Show more
    Location
    Fairfax, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $36/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    The Ashez Group Services

    • BPO
    • Business Consulting
    • Customer Support
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Novacare Psychiatry
    • Elite Medical Center
    • Healing Clinic
    • Bodhi Wellness
    Data sourced from the agency's DesignRush profile
  • End-to-end CX solutions that delight customers.

    Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Martinsville, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0★

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0★

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0★

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Fitting your call center requirements ideally

    SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Location
    Arlington, Virginia
    Number of Employees
    100 - 249

    Specialty Answering Service Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Advertising Industry
    • Accounting
    • Engineering
    • Energy Industry
    • IT Industry
    • Financial Industry
    • Legal Industry
    • Travel Industry
    • Retail Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile

    Specialty Answering Service Reviews & Testimonials

    • Chris Lumauig
      Chris Lumauig Review from Google
      5.0★

      Chris Lumauig's Review Sourced from Google

      SAS Customer Service is superb! Very responsive and prompt. They were able to assist and execute the requested updates to our account effectively and efficiently.

    • Donna Arsenault
      Donna Arsenault Review from Google
      5.0★

      Donna Arsenault's Review Sourced from Google

      We have been with them since February 2004. We are a fuel oil company with HVAC service that requires our services 24/7. They are fantastic! NO missed calls and remain consistent. I think that kind of service is hard to come by in these times. We are happy with the services they provide for us!

    • Kyle Schappachar
      Kyle Schappachar Review from Google
      5.0★

      Kyle Schappachar's Review Sourced from Google

      They're fantastic! They've always been so helpful and were amazing when we made some adjustments to our handling of after-hours service-related calls. They implemented my full troubleshooting flow and it was easy from start to finish. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We make IT Simple

    IT3TEK is an IT solutions company that offers a comprehensive range of services. Outsourced IT, project work, cybersecurity, phone systems and more! We are exactly what it is that you need us to be for your company. We will even provide a free analysis of your network and systems...

    Top Services:

    • IT Services
    • Cybersecurity
    • Staff Augmentation
    • Cloud Consulting
    • HR Outsourcing
    • Show more
    Location
    Glen Allen, Virginia
    Number of Employees
    50 - 99
    Portfolios Count
    5 Projects Listed

    IT3TEK Services

    • IT Services
    • Cybersecurity
    • Staff Augmentation
    • Cloud Consulting
    • HR Outsourcing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • JRAD
    • Toys for Tots
    • Mary Washington Hospital
    Data sourced from the agency's DesignRush profile
  • 24/7 Live Answering Service

    We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Richmond, Virginia
    Number of Employees
    Under 49

    Alliance Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Hospitality Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
  • We Provide The Right Virtual Receptionist or Answering Service for Your Business.

    At Conversational we serve a variety of business types. Our Staff are specialty trained members of each of those mentioned administrative groups, who excel at their work. The receptionists love dealing with the different cultures and research your business to portray the right fit for you...

    Top Services:

    • Phone Answering Services
    • Customer Support
    • Call Centers
    Location
    Fredericksburg, Virginia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    Conversational LLC. Services

    • Phone Answering Services
    • Customer Support
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Dental Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Lynchburg, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0★

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Virginia Beach, Virginia
    Number of Employees
    Under 49

    AnswerMTI Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Retail Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile

    AnswerMTI Reviews & Testimonials

    • Cathy
      Cathy Review from Google
      1.0★

      Cathy's Review Sourced from Google

      Check around before using this company. You get charged extra for holidays (there is nothing in my contract that says that), there are hidden fees (they will tell you there are none), and their prices are a lot higher than other answering services. You will pay through the nose to cut ties with them. Their customer service is awful. Our customers would wait on hold for long periods of time and when they did answer, they were hard to understand and the call service didn't seem to know what they were supposed to do (even with a written script). I'm sure we lost more than a few jobs because of this. AMTI was once a preferred vendor for our Franchise but they lost that status and now I know why.Edit to AMTI's response: My review stands. There were more than a few occasions that the call service did a lousy job. When we called to find out why, the same excuses were used; we are in a storm situation, we are understaffed, etc. My contract, that I signed in or around 2017 has nothing about the 30 day cancellation. The $61.38 prorated fee was not for actual calls. We had already changed to another approved vendor. It was for their multiple fees and holiday fees (yes, you pay extra for holidays). These are my issues and there are many more franchises that have even more problems with them. It's also the reason AMTI is no longer a Preferred Vendor with our Corporate Office.

    • Saher Gouda
      Saher Gouda Review from Google
      1.0★

      Saher Gouda's Review Sourced from Google

      I can’t tell you how many times our calls were not picked up in the agreed upon timeframe. This weekend we saw a customer wait 6 minutes for a rep to answer. Service has gone significantly downhill.

    • Chloe Olsen
      Chloe Olsen Review from Google
      5.0★

      Chloe Olsen's Review Sourced from Google

      Whenever our office gets busy and we can't get to each caller right away, we roll our calls over to AnswerMTI. Their professional receptionist service is perfect for us as we're able to ensure every caller gets the personalized attention we strive to deliver.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Network and technology support.

    Responsive Technology Partners is a network and technology support company with offices across the southeast...

    Top Services:

    • IT Services
    • Cybersecurity
    • Call Centers
    • Digital Marketing
    • Show more
    Location
    Roanoke, Virginia
    Number of Employees
    Under 49

    Responsive Technology Partners Services

    • IT Services
    • Cybersecurity
    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Interactive Design Group
    • 57 Gin LLC
    • Hunting Hills Country Club
    Data sourced from the agency's DesignRush profile

    Responsive Technology Partners Reviews & Testimonials

    • Ashley Smith
      Ashley Smith Review from Google
      5.0★

      Ashley Smith's Review Sourced from Google

      We were very pleased with the level of service and professionalism we received when we installed our security system. Chase was always super helpful and got everything installed very quickly and professionally!

    • D Johnson
      D Johnson Review from Google
      5.0★

      D Johnson's Review Sourced from Google

      Paul was great! He found the issue right away and corrected it before any testers came in. Thank you :)

    • Pat Leary
      Pat Leary Review from Google
      5.0★

      Pat Leary's Review Sourced from Google

      The folks at Responsive Technology Partners are always helpful when i have an issue, need assistance, or just want to set up a new computer on the network.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for...

    Top Services:

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Transcription Services
    • Show more
    Location
    Moseley, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000

    Phyiatric LLC Services

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Finance Industry
    • Dental Industry
    Data sourced from the agency's DesignRush profile

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