Discover the best call centers in Virginia offering top-quality telecommunication services to help businesses deliver quality customer service. Compare their average cost, team size, client reviews and more to find the best service provider now.

Best Virginia Call Center Service Providers Rankings

10 Companies - Rankings updated: June 30, 2026

Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.

United States × Virginia ×
  • End-to-end CX solutions that delight customers.

    Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership.  [... see all Helpware reviews ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Martinsville, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

      Show more
    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

      Show more
    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Fitting your call center requirements ideally

    Fitting your call center requirements ideally

    SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales  [... view Specialty Answering Service profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Virtual Receptionist
    Location
    Arlington, Virginia
    Number of Employees
    100 - 249
  • We make IT Simple

    We make IT Simple

    IT3TEK is an IT solutions company that offers a comprehensive range of services. Outsourced IT, project work, cybersecurity, phone systems and more! We are exactly what it is that you need us to be for your company. We will even provide a free analysis of your network and systems.  [... view IT3TEK profile ]

    Top Services:

    • Call Centers
    Location
    Glen Allen, Virginia
    Number of Employees
    50 - 99
    Portfolios Count
    5 Projects Listed
  • 24/7 Live Answering Service

    24/7 Live Answering Service

    We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts.  [... view Alliance Communications profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Richmond, Virginia
    Number of Employees
    Under 49
  • We Provide The Right Virtual Receptionist or Answering Service for Your Business.

    We Provide The Right Virtual Receptionist or Answering Service for Your Business.

    At Conversational we serve a variety of business types. Our Staff are specialty trained members of each of those mentioned administrative groups, who excel at their work. The receptionists love dealing with the different cultures and research your business to portray the right fit for you.  [... view Conversational LLC. profile ]

    Top Services:

    • Call Centers
    • Virtual Receptionist
    • Survey Services
    Location
    Fredericksburg, Virginia
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • The New Age of Customer Experience

    The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups.  [... view STARTEK profile ]

    Top Services:

    • Call Centers
    • BPO
    • Virtual Receptionist
    Location
    Lynchburg, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982.  [... view AnswerMTI profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Virginia Beach, Virginia
    Number of Employees
    Under 49
  • End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    End-to-End Revenue Cycle Management Services (Medical Billing and Coding)

    At Phyiatric, we simplify the complex. As a full-service healthcare revenue cycle management partner, we empower providers with tailored solutions that drive efficiency, optimize cash flow, reduce denials, successful claim filing, and ensure compliance - every step of the way. Our experts and technology for  [... view Phyiatric LLC profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    Location
    Moseley, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
  • Global Workforce Solutions Company

    Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale.  [... view Net2Source profile ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Richmond, Virginia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.