Review the best call centers in New York City by their past projects, previous clients, average rates, team size, expertise, reviews and more. Use filters to customize your search and select the agency that best fits your business needs and budget.
  

10 Most Popular Call Center Companies in New York City Compared

Compare the 10 most popular call center agencies in New York City. Use the table below to get a quick overview of their hourly rates, company size, key services, and best-fit clients to help you find the perfect partner for your needs.

Agency NameHourly Rate SizeBest For
Signius CommunicationsInquireUnder 49 Call center services
Wiserbrand$100100 - 249eCommerce businesses
Dalerio Consulting$1050 - 99Outsourcing and customer support
SmartPA$24250 - 499Administrative assistance
ROJO WorkforceInquire50 - 99Business process outsourcing
Alpha ReceptionInquireUnder 49Phone answering services
TalkAgentInquire100 - 249Customer service and support
TransPerfectInquire1000 & UpLanguage services and technologies
DigiReps$14100 - 249Remote professional staffing
QuantaniteInquire1000 & UpBusiness process transformation

 

Best New York City Call Center Service Providers Rankings

34 Companies
Rankings updated: February 13, 2025
  • Cell Center Services You Can Count On
    Signius Communications has 12 locations across the United States, providing expert call center solutions.  [... view the full profile of Signius Communications]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • Wiserbrand

    From Analysis to Transformation
    WiserBrand - Solutions for SMB: Development, Marketing, Support  [... view the full profile of Wiserbrand]
    New York City, New York
    100 - 249 $100/hr $1,000 - $10,000
    VISIT WEBSITE
  • Dalerio Consulting

    Top Provider of Outsourcing and Customer Support
    Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation  [... view the full profile of Dalerio Consulting]
    New York City, New York
    50 - 99 $10/hr $1,000 - $10,000
    VISIT WEBSITE
  • SmartPA

    From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more  [... view the full profile of SmartPA]
    New York City, New York
    250 - 499 $24/hr Inquire
    VISIT WEBSITE
  • ROJO Workforce

    The Better Way to Hire
    ROJO Workforce is a premier provider of Business Process Outsourcing (BPO) services. We are a team of passionate and experienced professionals who are committed to providing world-class services to  [... view the full profile of ROJO Workforce]
    New York City, New York
    50 - 99 Inquire Inquire
    VISIT WEBSITE
  • Alpha Reception

    We obsess over your customers calls so you can obsess over growing your business!
    We help small to medium businesses with answering their phone calls. We wow your customers, ensure you don't miss new business, and free up your time to focus on what you do best.  [... view the full profile of Alpha Reception]
    New York City, New York
    Under 49 Inquire Under $1,000
    VISIT WEBSITE
  • TalkAgent

    TalkAgent is the brain child of a team comprising of dedicated professionals having extensively proven track record in customer service/support and sales.  [... view the full profile of TalkAgent]
    New York City, New York
    100 - 249 Inquire Inquire
    VISIT WEBSITE
  • TransPerfect

    Empowering Global Businesses with Premier Language Solutions
    TransPerfect, founded in 1992, is the world's largest provider of language services and related technologies. With headquarters in New York and offices in 104 cities worldwide, TransPerfect offers a  [... view the full profile of TransPerfect]
    New York City, New York
    1000 & Up Inquire Inquire
    VISIT WEBSITE
  • DigiReps

    Smart way to grow your team remotely!
    On a mission to ensure the most satisfying outsourcing experience ever for our valuable clients by providing qualified remote professionals.  [... view the full profile of DigiReps]
    New York City, New York
    100 - 249 $14/hr $1,000 - $10,000
    VISIT WEBSITE
  • DGC BPO Service

    Top BPO Company USA.
    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations  [... view the full profile of DGC BPO Service]
    New York City, New York
    Under 49 $25/hr $1,000 - $10,000
    VISIT WEBSITE
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  • Quantanite

    Quantanite is a global professional services company focusing on business process transformation, primarily through robotic process automation (RPA), intelligent automation and setting up dedicated  [... view the full profile of Quantanite]
    New York City, New York
    1000 & Up Inquire Inquire
    VISIT WEBSITE
  • CrewBloom

    CrewBloom connects businesses with a network of pre-vetted sales and support professionals. By taking over the time-consuming aspect of sourcing and recruitment, and taking care of HR & Payroll tasks  [... view the full profile of CrewBloom]
    New York City, New York
    250 - 499 Inquire Inquire
    VISIT WEBSITE
  • CallZ Telecom

    Your Reliable Telecom and BPO Service Provider!
    A worldwide network of tier-1 Telecom providers and call centers serving USA, Canada, New Zealand, Australia, UK, Europe and GCC with bilingual neutral accent advisors (Arabic, English, Frensh, and  [... view the full profile of CallZ Telecom]
    Springfield Gardens, New York
    50 - 99 $6/hr $1,000 - $10,000
    VISIT WEBSITE
  • Firms Desk

    We Are Known For Providing Exceptional Customer Service.We help clients build their dream customer support team with us. Our mission is to provide exceptional customer support and the back office you  [... view the full profile of Firms Desk]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • 24/7 LIVE ANSWERING SERVICE, CALL CENTER & CONTACT SERVICES TO MAKE YOUR BUSINESS STAND OUT.
    We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service  [... view the full profile of Alliance Communications]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big  [... view the full profile of Select Answering Service]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • Crafting Futuristic Solutions for your business
    Elevate your business prospects with Inextrix! Unveil a world of innovative solutions and tailored strategies that redefine success. Our passion is sculpting your growth story, crafting seamless  [... view the full profile of Inextrix Technologies]
    New York City, New York
    50 - 99 $30/hr $1,000 - $10,000
    VISIT WEBSITE
  • SEVENTHP

    360 Marketing solutions
    Our relationship with our staff, customers, and other business partners is focused on honesty, perseverance, mutual confidence, and integrity. We help our clients to come up with the right strategy  [... view the full profile of SEVENTHP]
    New York City, New York
    50 - 99 $70/hr $1,000 - $10,000
    VISIT WEBSITE
  • EY

    Building A Better Working World
    EY offers Accounting, Business Consulting, and IT Services with a mission to build a better working world. It provides insights and quality services that instill trust in global capital markets and  [... view the full profile of EY]
    New York City, New York
    1000 & Up Inquire Inquire
    VISIT WEBSITE
  • We specialise in matching exceptional support staff to top businesses and private individuals.We recruit for a range of positions around the world, including personal assistants, executive  [... view the full profile of Tiger Recruitment Ltd]
    New York City, New York
    50 - 99 Inquire Inquire
    VISIT WEBSITE
  • Lexvia

    Legal Support Services for Paralegals, Attorneys, and Personal Injury FirmsEstablished in 2011, Lexvia provides extremely cost-effective, round-the-clock support services for personal injury law  [... view the full profile of Lexvia]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • LSR

    Scaling companies FAST!
    Lease A Sales Rep, is an industry leader in the Call Center, Lead Generation and contracts sales space services; getting GUARANTEED appointments with decision makers, HOT leads and signed contracts  [... view the full profile of LSR]
    New York City, New York
    100 - 249 $100/hr Inquire
    VISIT WEBSITE
  • We provide our services in the field of digital marketing, website development, data management, data entry, call center and many more. Availing our services can save the money of hiring employees and  [... view the full profile of Virtual Staffing Agency]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • Get Ready for a Sales Boost
    LGI stands at the forefront of sales readiness, creating an unrivaled bridge between businesses and potential customers. With a savvy combination of telephone appointment setting, market research  [... view the full profile of Lead Generators International®]
    Manhattan, New York
    Under 49 $99/hr $10,000 - $25,000
    VISIT WEBSITE
  • Get Callers

    We help businesses achieve 10x growth by assisting them with recurring and time-consuming tasks.
    Scale Your Business. Let's be honest, “A Business That Isn’t Growing, Is Slowly Dying”. You should be focusing on strategies that bring you 10x Growth. GetCallers is here to help you achieve  [... view the full profile of Get Callers]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • Sales Development, Sales Recruiting, and Sales Coaching Services
    Grow Your Sales Pipeline executes high-standard sales development, coaching, and recruiting programs to drive profitable revenue growth for our client partners.  [... view the full profile of Grow Your Sales Pipeline​]
    New York City, New York
    Under 49 $150/hr Inquire
    VISIT WEBSITE
  • From diminishing perishable hotel room inventory to turning first-time callers into lifelong guests, Advantage Reserve provides high-quality central reservation services to the hospitality industry.  [... view the full profile of Advantage Reserve]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • 8x8

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions  [... view the full profile of 8x8]
    New York City, New York
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • Big Outsource

    SMEs' Premier Outsourcing Ally: Your #1 Choice
    Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines  [... view the full profile of Big Outsource]
    New York City, New York
    250 - 499 Inquire $1,000 - $10,000
    VISIT WEBSITE
  • CureMD

    Let's Save Lives Together
    CureMD's physician billing services are easy and stress free Our team of experts will handle all the complex details, so you can focus on providing excellent patient care  [... view the full profile of CureMD]
    New York City, New York
    1000 & Up $35/hr Under $1,000
    VISIT WEBSITE
  • Transform your business with expert consulting, coaching, and branding.
    Point of View Consulting is a distinguished consulting firm specializing in business solutions, coaching, consulting, and branding services. With a keen focus on delivering tailored strategies and  [... view the full profile of Point Of View Consulting]
    New York City, New York
    Under 49 Inquire $1,000 - $10,000
    VISIT WEBSITE
  • Netsec

    Unlock Your Business Potential with Our IT Mastery!
    At Netsec, an IT consulting company, we excel in managing complex networks and security equipment, boasting expertise in various technologies.  [... view the full profile of Netsec]
    New York City, New York
    Under 49 $170/hr $1,000 - $10,000
    VISIT WEBSITE
  • Zesh Solutions

    Solutions That Empower Growth
    A dedicated business solutions provider delivering comprehensive and tailored services to meet complex, multi-dimensional client needs. With 13 years of expertise, the agency focuses on strengthening  [... view the full profile of Zesh Solutions]
    New York City, New York
    500 - 999 $25/hr $1,000 - $10,000
    VISIT WEBSITE
  • VirtusaPolaris

    Get ahead of the competition
    On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined  [... view the full profile of VirtusaPolaris]
    New York City, New York
    1000 & Up $25/hr $1,000 - $10,000
    VISIT WEBSITE
About The Author and Expert Reviewer
Zarah Ariola specializes in research and business. Working at IBM and serving at the UN Migration Agency provided her with first-hand information on business processes, HR, and finance subjects. She now uses these insights to produce valuable and actionable B2B content for DesignRush.
Director of Client Relationships
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.