Bill Buckley Owner at Grumpy Frog Ltd

5.0★

Graphic Design Review from Bill Buckley

Our company is a small one that aspires to grow much bigger. The work that Pemberton & Whitefoord has done gives us the presence of a well-established company and the design of our labels and presentation of our bottles are often complimentedBill Buckley - Owner

Rania Kthiri Brand Manager at Boudjebel

5.0★

Branding Review from Rania Kthiri

Working with P&W is a real blessing. They are competent people, ultra creative and very reactive. We have never been disappointed working with them, whether for the design of our website, the creation of a new range of products, B to B communication or even the creation/design of corporate reports. They are efficient, they respect the deadlines (which is a rare commodity these days) and above all comply with our slightest wishes (Knowing that our preferences can change along the way, evolve over the course of projects, etc.). I highly recommend!

Richard Pol Sole Director at Changing World Imports

5.0★

Branding Review from Richard Pol

I enjoyed working with ME BRAND to create our brand guidelines and was very happy with the quality of the final brand guidelines after all the work that was put into them. I'm currently using the guidelines to build out our website, and we'll be using them for our social media content and to help direct our brand as well.

Mariana Aksmanov Director at SB Ventures Inc.

5.0★

Branding Review from Mariana Aksmanov

I worked with Kitty Lai from Me Brand on brand development for my natural health brand, and had a very positive experience.At the time, we needed more than a logo. We were looking for a premium, credible brand direction with clear positioning and a consistent visual system that could guide future website, packaging, and marketing work. Kitty understood this from the start.She took a thoughtful, strategic approach. She researched the category and competition carefully, asked good questions, and paid attention to the customer we were trying to reach. I also appreciated that the logo concept was not generic. She explored historical and anatomical references, which gave the identity a more distinctive and meaningful foundation.Kitty has a strong eye for colour, proportion, and overall brand feel. She provided several design and colour directions, which made the process collaborative and helped me choose a direction with confidence. The final work included positioning, visual identity, colour palette, typography, tone of voice, and practical usage rules.The deliverables were not just attractive they were useful. The brand guidelines gave us a clear framework for keeping the brand consistent across packaging, website pages, content, and future design work. In the natural health category, where trust and credibility matter, that consistency is important.Kitty was organized, responsive, thoughtful, and stayed on schedule. She handled revisions well and clearly cared about getting the brand right, not just making it look nice.I would recommend Kitty and Me Brand to premium brands looking for strategic clarity, a distinctive identity, and a brand system they can actually use.

Susan Broadwater Brand Owner at GLY Miracle

5.0★

Branding Review from Susan Broadwater

Before I worked with Kitty, I was frustrated. I had already spent thousands with other branding and design companies, and the results were honestly mediocre and very inflexible. Working with Kitty was completely different. She is an excellent communicator and very responsive, and she always lets me know in advance if she’s unavailable. She really listens, considers my ideas, explains her recommendations clearly, and still gives me the final choice. When she suggested a different direction to what I was thinking, she was right, and the results proved it. Because of her work, I now have clarity and confidence in my brand. The labels and mock-ups finally feel aligned with who we are. Her attention to detail and focus on the full customer journey is exceptional.

Elizabeth Loker Owner at Olepangi Farm

5.0★

Brand Design Review from Elizabeth Loker

I came across MarkaWorks almost by chance while searching online for branding support, and Im extremely glad I did. We are an award-winning hospitality brand based in Kenya, and had reached a point where our branding no longer fully reflected the quality, ambition or direction of the business we are building. MarkaWorks has already helped take us from something that felt somewhat amateur to a much more elegant, cohesive and polished brand that feels far more representative of who we are. From the very first interaction, I was impressed by their professionalism, responsiveness and, particularly, the effectiveness of their workflow. The journey from input to output is lightning fast, incredibly efficient and very well organised, without ever compromising on quality or attention to detail. What I have appreciated most is that they genuinely listen. They understood what I was trying to achieve, but did not simply follow instructions. They brought high-level professional judgement, creative thinking and strategic advice to the process, often helping to refine the direction and ultimately making the outcome considerably better. The whole experience has felt collaborative, thoughtful and refreshingly efficient. They have an excellent ability to understand a brief quickly, interpret what is really needed and turn it into something that feels refined, sophisticated and professional. We are now working with MarkaWorks on more branded assets, and I very much hope our website will be next. They have been a genuine pleasure to work with, and perhaps the best endorsement I can give is that I have already recommended MarkaWorks to another business, a coffee brand looking for branding support. I would have no hesitation recommending them to anyone looking for a highly professional, creative and efficient branding partner. Highly recommended. Am now relieved I have a 'go to' partner.

Jazmin Andrea Giraldo Significant Deviation from Scope, Timeline and Delivery Standards at Ellevera

1.0★

Branding Review from Jazmin Andrea Giraldo

This review is provided to reflect a factual experience based on documented communications and delivered materials throughout the project.The engagement was contractually expected to be completed within approximately five months. However, the actual duration extended to nearly two years, representing a substantial deviation from the agreed timeline.From a structural perspective, the Brand Style Guidelines were not delivered in a complete or usable form. Essential elements, such as a defined Color System, were missing, resulting in the absence of a coherent visual framework from the outset. Despite this, subsequent deliverables were developed, which led to inconsistencies across the project.Several files provided contained technical errors and were not suitable for professional or commercial use. The requested corrections were not additional services, but necessary adjustments to meet minimum professional standards.Additionally, key agreed deliverables were not provided, including 3D mockups, video production and the website.During the course of the project, certain deliverables required waiting periods of up to one month, yet were still delivered with errors, indicating deficiencies in both project management and quality control processes.In contrast, comparable corrections and adjustments were completed independently within a matter of hours, highlighting a significant discrepancy in execution efficiency.A substantial portion of the total project fee (approximately 90%) was requested and paid before the initial phase had been properly completed.While certain isolated matters arose during the project and were resolved within a short timeframe, these do not reasonably account for the overall duration of nearly two years.Following the conclusion of the project, independent third-party designers reviewed the materials and identified deficiencies requiring correction, completion and partial re-execution.