Coreware Group

The system is user-friendly, intuitive, and easy to learn. To further enhance its capabilities, it would be beneficial to adopt certain processes from other clients. We would also like to extend our appreciation to Ranie and Steph for their continuous support and valuable assistance whenever clarification is needed. "

Jeremiah was very helpful is resolving a concern we had with our Corefire website. He was able to swiftly offer resolution to keep our website functioning as intended. Thanks Jeremiah and Coreware team! :) "

🌟🌟🌟🌟🌟 Phenomenal Support from Mark at Coreware! Mark from Coreware delivered a top-tier customer service experience that deserves applause. He didn’t just answer our questions—he jumped into action, proactively coordinating with the billing department to ensure our payment method update went through without a hitch. Mark’s professionalism, responsiveness, and clear communication made what could’ve been a frustrating process feel seamless and stress-free. If every company had a “Mark,” support calls would be something to look forward to. Huge thanks for helping us keep our subscription running smoothly! "

I can't say enough good things about Coreware. Seamless point of sale system that integrates everything I need to operate a gun store. Everything has been Flawless and customer service has been terrific. Mark is very quick with any help you need. Highly recommend for all your point of sale, CRM needs. "

Almost everything has been great. 5 stars for the product itself and the staff. Only issues it seems that once you get signed up (triple threat for me) that they give you a bunch of info and there isn't a clear way to get everything done. I feel i did waste my 1st month of time just not understanding that certain people help with certain things. Helen was able to help a bunch for sure though. Also bugs seem to not be a high concern like 2nd amendment wholesale not working so its just wasted feature I am paying for till someone gets it going. The ticket system sucks on trying to get stuff done, they work on some stuff then close out tickets when only part of everything is done. I wish there was a better ticket system, so I can say i have 3 tickets, for these 3 problems and they are closed only when that issue is resolved. With these issues, i still think everyone is great and the product itself is great. Backend is great to use, (with a bit of a learning curve) Some of my questions are general questions due to being a new shop with new people and trying to stay legal while trying to learn all the laws/rules. Coreware was great on not making me feel dumb when asking questions that I should already know. I thank you all for that! "