DD.NYC®

I couldn’t be more impressed with their service, attention to detail, and the quality of the finished project. They listened to the direction I had in mind, made it infinitely better but never lost sight of my vision. "

I am suing this agency. They delivered subpar work that was commercially unusable. Despite damages exceeding the deposit I paid, all I requested was a refund of the deposit, which they absolutely refused. What they delivered was nowhere near the quality of their own beautiful website or the portfolio items they showed me to close the sale. It's a bait and switch where the goal seems to be to get a large deposit upfront, do marginal work, and then refuse to return the deposit. It's probably a pretty effective scam, except when clients like me take it to court and justice gets served. My advice if you're considering this agency: run! "

We were fortunate to partner with DD.NYC on the development of our new website, and the experience has been outstanding from start to finish. Their team took the time to truly understand our vision and transformed it into a site that is not only visually impressive but also exceeds expectations in functionality.Their expertise, creativity, and forward-thinking approach set them apart, and their professionalism made the entire process seamless. We’re excited to launch our new site in the coming weeks and couldn’t be happier with the results.We highly recommend DD.NYC to anyone looking for a top-tier digital partner. "

Proceed with Caution: Ethical and capability concerns.I hired DDNYC for an e-commerce website project that was paid for in full in May 2025. This followed a positive experience working with them on branding in 2024, which is why I trusted them with the website build.The website project has experienced significant delays, unresolved functionality, and ongoing execution issues that remain present today (which they claim to be resolved). Core features have not functioned as intended, and the site continues to require fixes that are now attempted to be addressed by a new development team willing to step in and stabilize the platform.Throughout the delays, work was repeatedly described as complimentary due to missed timelines and internal development challenges. As issues escalated, DDNYC later attempted to retroactively re-characterize more than a year of prior work as billable, including referencing an older branding scope that had already been completed and paid for in 2024.Most concerning, the agency is currently refusing to release my website for transfer to a new team unless "outstanding items" are addressed. This has directly disrupted my business operations and raises serious ethical concerns about professionalism, transparency, and client treatment once a project encounters difficulty.For additional context, I’ve documented my experience in detail on the Clutch platform. Based on my experience, e-commerce brands should be extremely clear about deliverables, timelines, billing practices, ownership of assets, and exit terms before engaging this agency.**UPDATE** BEWAREI feel I have to warn others to stay clear of this company. As of December 16, 2025, my website has still not been released to me despite full payment under a signed statement of work, and the website still has errors that have not been resolved. All invoices issued to me have been paid; no additional invoices have been provided, yet access and transfer are still being withheld.Based on what has happened with my website, I do not believe this company operates in an ethical or trustworthy way.*UPDATE– Thank you to all of the developers and designers who have reached out to me personally. This entire experience has been an absolute nightmare. In my experience, the unprofessional and abhorrent behavior I have seen and been subjected to in connection with a failed contract is not what any business owner should have to go through. Do not be blinded by who DDNYC has worked with as clients; please save your company a headache and choose another vendor. "

Hiring DD.NYC was a major strategy upgrade for my team. Their team is smart and responsive. They delivered impressive results on schedule. Which is what we really needed! If you need help without the all the typical agency headaches, this is where to call. We'd absolutely hire them again. "