InTouch Call Center

Elevating Customer Communications
P.O. Box 928 Martinsburg, WV ., Martinsburg, West Virginia 25402, United States
https://intouchcallcenter.com
Unclaimed Profile Is this your company?

InTouch Call Center Overview

Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$25/hr
Year Founded
1995

InTouch is a call center company that goes beyond answering services to drive business goals through superior customer communications. Specializing in call screening, appointment scheduling, and 24/7 live operators, InTouch tailors its solutions to meet the unique needs of medical groups, hospice providers, and heating, ventilation, and air conditioning (HVAC) companies. The company also helps small businesses, staffing agencies, credit unions, and realtors, providing essential communications support that complements and enhances business operations.

InTouch's professional and highly-trained team can supplement or entirely replace a business's customer-facing phone presence, delivering services such as customized voicemail, web on-call, order entry, and multi-lingual operators. Its custom answering services ensure seamless and effective customer interactions, allowing businesses to focus on growth and operational efficiency. By partnering with InTouch, companies can utilize scalable and reliable communication solutions that meet their evolving needs.

More Agencies Like InTouch Call Center

i
Discover agencies with comparable services and expertise.
HELP4WV
Empowering Recovery, Supporting Lives.
Charleston, West Virginia
Top Services
  • Call Centers
Hugo
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
$10/hr
Chicago, Illinois
Top Services
  • Customer Support
  • Call Centers
  • BPO
Pipeful
Qualified Leads In Your Pipeline
San Francisco, California
Top Services
  • Digital Marketing
  • Email Marketing
  • Direct Marketing

InTouch Call Center Reviews


Reviews from Google Maps are available on this profile.
After years of handling after hour, weekend and holiday on call through our agency staff, we found InTouch. All I can say is for the past 20+ years we have never looked back. The staff is so helpful and their email notifications, online system for updating information only serve to make our jobs easier. They provide an invaluable service during weather crisis, holidays or any time our needs may change. I would highly recommend. "
Carmen Gibson's Review Sourced from Google
My Company has used InTouch Call Center for years and have nothing but wonderful things to say. Their representatives are always polite and kind to our customers as they are calling in for emergencies. Whenever we have a change to our schedule or an issue pop up they are always able to accommodate us and take care of any need we have. Recommend them very highly for all of your after hours/Call center needs! "
Amy Kerr's Review Sourced from Google
Our company has been here for several years now. Never an issue and they are always there to help with questions. Very prompt and professional. "
Nikki Kirby's Review Sourced from Google
24/7 call center yet only open until 5pm 😂😂😂😂😂😂 yeah ok, seems legit 🧐 "
Schuyler Allen's Review Sourced from Google

InTouch Call Center Clients

Medical Industry
HVAC Industry
Small Business Industry