MacroHype

In short, PLEASE DO NOT HIRE THIS COMPANY.The 1 star is only for the photography, I genuinely wish I could give 0 for the videography.My experience with Macrohype was absolutely horrible, and I would never recommend them to anyone. If you're getting married soon and searching for a videographer, I strongly urge you to look elsewhere. Hiring Macrohype was the biggest regret of my wedding planning. I won't lie, the photography was very well done, no complaints there. But the videography? A complete disaster.I paid for 4 hours of video coverage, and was promised:- Delivery within 2-3 weeks- A 2-7 minute highlight video- The full 4-hour raw footage- All the key moments I requested would be capturedNone of that happened.The highlight video was sent to me 5 weeks later, less than 2 minutes long, poorly edited, and completely missing the moments I specifically asked for. The footage was choppy, rushed, and felt like random clips thrown together. The raw footage was nowhere near 4 hours. It was a collection of short clips that totaled barely an hour of footage.The videographer missed major, irreplaceable moments. Despite texting me the morning of my wedding to ask for the itinerary, he told me he was busy and couldn't talk until 4 pm because of another job, my wedding started at 6. He had assured us he'd arrive by 5:15 pm, but he showed up late and ended up getting there at the last possible minute. When he finally arrived, I listed the key shots I wanted: my husband's entrance, my brother's entrance, my own entrance, the ceremony, and our exit. He failed to capture almost all of them.HE COMPLETELY MISSED MY HUSBAND'S AND MY BROTHER'S ENTRANCES! My own entrance was shot from so far away you could barely see my face. He stopped recording before the end and missed our wedding exit entirely.We rented a car just for our wedding exit, and it's not in the video at all. Despite my mom confirming with them that they'd record until the end, they did not. To make matters worse, their communication has been awful. They take forever to reply to emails or even return phone calls. They've offered me no apology, no compensation, and no accountability.I'm left devastated since I was counting on these videos to preserve one of the most important days of my life. I now have nothing to look back on.Please save yourself the pain. Do not hire Macrohype Videography. "

While I am happy with enough of our pictures despite paying for two hours and receiving one hour, I WILL NEVER USE THIS COMPANY AGAIN. We booked almost a month before our date and had been told it had been booked with a photographer when they confirmed to go over times and locations (the photographer told us he was not booked until the day before). However, we were not connected with our photographer until 6:30 PM the night before the shoot. While booking was easy at the beginning, communication did not flow as we were told until the night before. When I booked, I put on the booking sheet that we were interested in 3:30-5:30, but would like to discuss the timing as best to hit the golden hour. I repeated this again over the phone and through text yet was told this was our booking time and nothing could be done. Since the sunset was at 4:47, we had just over 1 hour of shooting. We had asked to start inside because we really wanted pictures taken, but because of the sunset we could not do it and the last time to go into the museum was 4:30 PM. Our photographer did not arrive until 3:45 (traffic and commute time was not properly taken into consideration, but not really blaming him). We paid for 2 hours of photography time, but received just over one hour. We also asked for inspiration pictures which I thought was appropriate, but did not do a lot more poses than what was specifically asked for. When I reached out to Roman, he responded at first to my issues but did not offer any assistance and then stopped responding. He basically said it was my fault for booking the time even though I had put these comments into the note at booking, over the phone when we spoke the next week, and again in text before this conversation took place. I guess it is my fault for getting what you pay for, but again will never use nor recommend this company to anyone looking for a photographer . "

Working with MacroHype has been an amazing experience. Their video production services are truly exceptional. They demonstrated remarkable flexibility, ensuring that our vision was perfectly realized. The producers provided valuable suggestions, showcasing their passion for their work and dedication to achieving the best possible results for their clients. Without a doubt, we would choose to collaborate with them again! "

Our experience with MacroHype was truly exceptional! They demonstrated professionalism, creativity, and unwavering dedication in meeting our video requirements from beginning to end. Communication was effortless, and they eagerly embraced our ideas and preferences. We are thoroughly delighted with the final result and enthusiastically endorse them to anyone in need of outstanding videography services. They deserve a full five-star rating! "

We thoroughly enjoyed our experience with the MacroHype team while acquiring web marketing services. Their expertise significantly boosted our web traffic, a result we wish we had achieved sooner. Impressed by the increase in inquiries generated by their SEO assistance, we've enthusiastically recommended their services to fellow businesses in our networking group. Thank you to the entire team for their invaluable contributions in driving more traffic to our business! "