MuteSix

MuteSix's website claims a "ROI-first approach" which certainly was not the experience I received. Prior to working with them I was achieving just over a 2x Return on ad spend (ROAS) and was looking to scale things up, which is why I came to them. During the period that MuteSix managed my ad account performance plummeted to 0.6 ROAS and they were spending vast amounts of money on consistently unprofitable campaigns, as well as overlooking key ad issues and overspending on the ad budget we agreed. I gave them multiple opportunities to turn this around and given my previous track record and the unique nature of the products I sell, it's incredible they couldn't even achieve break even. This shows a complete lack of skill and performance marketing knowledge within the team. Since taking back control I've increased the ROAS to 2.56 in just over a month and am now scaling the ad spend.Considering the claims on their website and the agency fees they charge this has been a terrible experience that would have put my company out of business if they continued down that road. If MuteSix is the 'leading agency in performance marketing' they claim and only achieves those results I must be some kind of wizard at performance marketing.UPDATE TO THEIR RESPONSE: they stated they'd contact me to 'ensure the issue is resolved', but in fact their Senior Director of Client Success contacted me and wanted a phone call for their benefit, to gather feedback to improve their processes moving forward, not to resolve the issue at hand. Once I responded I never heard from them again. Bit of a joke "

We have worked with MuteSix for the past 9 months and have had an exceptional experience. The team has remained consistent (which we are finding is rare at other agencies), engaged and responsive all while being best in class at their discipline. MuteSix provides a full service agency that is super helpful to build your business on - we started with performance marketing and are now using them for SEM and most importantly, they have been reasonably priced for these services (which has been critical for us as an early stage business). I highly recommend them. "

MuteSix is an excellent best-in-class marketing agency. They have a power team and can do it all—create ads and content, run strategy, deploy your ads and manage your campaigns. Super creative and talented, they have a ton of experience and know how to scale your advertising for high growth. I highly recommend the team at Mutesix! "

These guys are the most professional, fun to work with agency I have ever had the pleasure of working with. I was worried they would treat us like our last agency, but instead they treated us like family and our account managers are super cool too! I cannot recommend MuteSix enough, they have done wonders for our business!! "

Have had a fantastic experience working with MuteSix for all of our social and search advertising. They used our existing photography to create beautiful ads that outperformed anything we could ever do ourselves. Was easy to get started with them and was great to have a partner that pushed us to new heights. "