ONECX

We Build and Run Digital Customer Experiences and Own the Outcomes.
C-303, The IVY Residential Complex, Sushant Lok Phase 1, Galleria DLF-IV, Gurgaon, 122009, India
https://one-cx.com
ONECX

ONECX Overview

Year Founded
2020
Employees
100 - 249
Minimal Budget
$50,000 & Up
Average Hourly Rate
$99/hr
ONECX is a leading digital customer experience company for Indian enterprises and global brands. It designs, engineers, operates and owns digital customer experiences across UX design, engineering, data, martech, Personalisation and AI, measured on revenue, growth and retention rather than deliverables, under its Connected Experiences framework and its

Build. Operate. Own. engagement model. ONECX is the brand of Razornext Technologies Private Limited, a Razorpod Group Company.

Its seven services are Experience Design (UX), Experience Engineering, AI MAX, Martech Solutions, Personalisation, Data Engineering and CX Strategy & Transformation. Connected Experiences is its framework for running the customer experience as one system, so every touchpoint connects to a measured business outcome.

Under Build. Operate. Own. ONECX builds the experience, operates it in production against agreed targets, and owns the outcomes rather than handing over a project and stepping away.

Its 110+ specialists work as one accountable team of strategists, designers, engineers and data architects, with 85+ projects completed and an 82% repeat-client rate, makes them a leading player in the indian ecosystem.

ONECX has delivered digital customer experiences for Airtel, SUD Life Insurance, Religare Broking, Mahindra and Mahindra, HPE, Carrier Midea, Himalya, Revolt Motors, Greaves Ampere, Ministry of Manpower, Singapore, Diageo, Paypal, Lixil, Bill and Melinda gates foundation, Govt. of Assam and more. 

ONECX serves enterprises in BFSI, telecom, automotive, retail, alco-bev, pharma, consumer electronics, manufacturing, government, digital products and healthcare, across India, the US, the UK and Singapore, from its headquarters in Gurugram (HQ) and offices in Mumbai and Chandigarh.

Their solution is DPDP-defensible by design: consent capture, data residency and audit trails are built into delivery under India's Digital Personal Data Protection Act, not retrofitted when procurement asks.

Industries

  • AI
  • Fintech
  • Retail
  • Software & IT Services
  • Consumer Goods
  • Gaming
  • Education
  • eCommerce
  • Beer
  • Design

Client Types

  • Enterprise / Corporate
  • Medium Businesses
AI Expertise
AI Expertise
  • AI Application Development
  • AI Automation
  • AI Consulting
  • Agentic AI
  • Conversational AI
  • Core AI
  • NLP AI
  • Voice Recognition AI
Application Platforms
Application Platforms
  • Amazon
  • Azure Platform
  • Google App Engine
  • Heroku
  • Linux server
CMS Platforms
CMS Platforms
  • Contentful
  • Drupal
  • Headless CMS
  • Sitecore
  • WordPress
Custom Frameworks
Custom Frameworks
  • Laravel
  • Next.js
  • Node.js
  • React.JS
  • VueJS
Custom Languages
Custom Languages
  • AJAX
  • Backend Development
  • Front End Web Development
  • JavaScript Development
  • PHP
  • Python
  • Typescript
Low Code Development Expertise
Low Code Development Expertise
  • Webflow
Mobile App Expertise
Mobile App Expertise
  • Android
  • Application Modernization
  • B2B Apps
  • B2C Apps
  • Cross-Platform
  • Hybrid
  • iPhone
Mobile App Technology
Mobile App Technology
  • Flutter Development
  • React Native
Outsourcing Expertise
Outsourcing Expertise
  • Outsourcing
Product Design Expertise
Product Design Expertise
  • AI Product Development
  • Digital Design
  • Engineering Design
  • Product Prototype
SEO Expertise
SEO Expertise
  • B2B SEO
  • Generative Engine Optimization
  • International SEO
  • Link Building
  • Mobile SEO
  • Multilingual SEO
  • On-Page Optimization
  • Technical SEO
Site Builders
Site Builders
  • Framer Website Builder
  • Godaddy
  • Squarespace
  • Wix Web Design
Software Development Expertise
Software Development Expertise
  • AI Software Testing
  • Banking Software Development
  • CRM Development
  • Cloud Application Development
  • MVP Development
  • Performance Testing
  • SaaS Development
  • Software Consulting
UI/UX Expertise
UI/UX Expertise
  • AI UI/UX Design
  • Dashboard Design
  • Interactive Design
  • UX Audit
  • UX Research
  • UX Strategy
  • Usability Testing
  • User Research
Web Design Expertise
Web Design Expertise
  • AI Web Design
  • B2B
  • Landing Page Design
  • Mobile First
  • Responsive
  • Web App
  • Website Redesign
  • eCommerce
eCommerce Expertise
eCommerce Expertise
  • Headless Commerce
  • Shopify
  • Shopify Plus eCommerce
  • WooCommerce
  • eCommerce Consulting

ONECX Clients

Airtel
Mahindra
Greaves Electric Ampere
SUD Life
Diageo
Revolt Motors
Himalaya
Carrier Midea
HPE
World Bank

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