Our industry experts ranked the best crisis management firms on the market providing a variety of services including reputation management, strategic planning and messaging, media relations handling, and more. Compare their portfolios, pricing, expertise, reviews, budget, etc., to select the most qualified and reliable agency partner for your business.

Best Crisis Management Companies

39 Companies - Rankings updated: September 03, 2026

Every PR company on DesignRush is evaluated for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.

Crisis Management × Higher Education ×
  • Erase.com

    Verified Verified by the DesignRush team for authenticity and credibility.

    Your Negative Content Solution Starts Here.

    Erase.com is a PR company founded in 2009, helping businesses, executives, and individuals manage online reputation through content removal, review removal, and search result suppression. The team has served over 10,000 clients across Google, Glassdoor, and Trustpilot platforms...

    Top Services:

    • Reputation Management
    Location
    Miami, Florida
    Number of Employees
    50 - 99

    Erase.com Services

    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Real Estate Industry
    • Nonprofit Organization
    Data sourced from the agency's DesignRush profile

    Erase.com Reviews & Testimonials

    • Beth Pauchnik
      Beth Pauchnik Review from Google
      5.0

      Beth Pauchnik's Review Sourced from Google

      Our concern was maintaining the privacy and integrity of our personal information. The Erase team was exceptional to work with. Chantelle was professional, responsive, and service-oriented. I would highly recommend the Erase team.

    • Cody H
      Cody H Review from Google
      5.0

      Cody H's Review Sourced from Google

      I've worked with a handful of these types of companies, and Erase.com is by far the most effective for disputes that I've used yet. Yes, they may be a bit pricier than others, but the results speak for themselves. In just a month of service, they've improved the star rating on 8 of our 12 offices (3 locations are 5 stars already and can't improve). Even 1 of our offices improved from a 4.5 to 4.8.

    • Omer Reiner
      Omer Reiner Review from Google
      5.0

      Omer Reiner's Review Sourced from Google

      We've been working with these guys for several years now to help manage our online reviews. They've been great to work with and we have had much success with them. Thank you!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Mission-Driven Marketing

    PGM is a branding and marketing agency devoted to mission-driven organizations. We provide a range of services including: messaging, brand strategy, digital marketing, websites, social media, SEO, Google ads, copywriting, marketing automation, and more...

    Top Services:

    • Branding
    • Digital Marketing
    • Social Media Marketing
    • Logo Design
    • Web Design
    • Show more
    Location
    Naperville, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Paul Gregory Media Services

    • Branding
    • Digital Marketing
    • Social Media Marketing
    • Logo Design
    • Web Design
    • Public Relations
    • Graphic Design
    • Email Marketing
    • SEO
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • American Hearing Research Foundation
    • Benedictine University
    • CASA of River Valley
    • DuPage Children's Museum
    • The GardenWorks Project
    • Giving DuPage
    • Habitat for Humanity of Illinois
    • Hands on Suburban Chicago
    • KidsMatter
    • Literacy DuPage
    Data sourced from the agency's DesignRush profile

    Paul Gregory Media Reviews & Testimonials

    • Dave Weeks
      Dave Weeks Board President at Naperville Elderly Homes
      5.0

      Project Management Review from Dave Weeks

      We’re in the middle of a $30 million dollar expansion program and realized we needed some serious help with community engagement. Paul and his team delivered beyond my expectations on every project.

    • Joe Wascow
      Joe Wascow CEO at Optimal Design Co.
      5.0

      Branding Review from Joe Wascow

      Our new brand platform has allowed us to pursue bigger clients, open up new markets, and compete at a higher level.

    • Shefali Trivedi
      Shefali Trivedi Executive Director at Giving DuPage
      5.0

      Branding Review from Shefali Trivedi

      I really believe that they as a firm are invested in the work we do as a nonprofit. It matters to them that my organization and our mission is always at the heart of the work that we do together.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • THE Results-Driven Brand Growth Agency

    Full-service. Independently owned. WBE-certified. We accelerate growth for our clients' brands and businesses by designing and executing smart, data-driven creative campaigns, marketing strategies, and consumer experiences that will help you achieve and surpass your business growth goals faster...

    Top Services:

    • Digital Strategy
    • Digital Marketing
    • Branding
    • Public Relations
    • Social Media Marketing
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    5 Projects Listed

    The Motion Agency Services

    • Digital Strategy
    • Digital Marketing
    • Branding
    • Public Relations
    • Social Media Marketing
    • Digital Services
    • Advertising
    • Creative Services
    • Web Design
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Tractor Supply Co.
    • Whirlpool Corporation
    • Myriad Genetics
    • The Home Depot
    • Rheem Manufacturing
    • Boys & Girls Clubs of America
    • Midwest Orthopaedics at RUSH
    • Chamberlain
    • Feld Entertainment
    • Loyola Medicine
    Data sourced from the agency's DesignRush profile

    The Motion Agency Reviews & Testimonials

    • Rebecca Zeni
      Rebecca Zeni Owner at SciMath Education
      5.0

      Digital Marketing Review from Rebecca Zeni

      I had a great experience working with Kim at Motion PR. I am a small business so she was able to tailor her expertise to my needs. I would highly recommend her.

    • Paul Litardo
      Paul Litardo Owner at Undisclosed
      5.0

      Digital Marketing Review from Paul Litardo

      Motion PR has a great staff and a great leader in Kim Eberl. My experience the past several months have been great. I recommend Motion PR to everyone.

    • Rita Dragonette
      Rita Dragonette CEO at Undisclosed
      5.0

      Digital Marketing Review from Rita Dragonette

      I've had the pleasure of working with Motion as both colleague and client. As a colleague I was referred to them for a number of my CEO clients. The high-level coverage they were able to secure was very instrumental in significantly raising the profile of those clients and helping them attract the opportunities they were after. As a client, Motion was able to quickly and innovatively operationalize a successful social giving program to fund a scholarship I started as part of the launch for my new novel. The response was terrific for book awareness and quickly became fully funded. The agency is highly responsive, the staff skilled and engaging. Terrific client service.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Elevating brands through storytelling for decades to solve their most pressing marcom needs.

    Black Dog Marcom is a boutique marketing and communications management agency specializing in storytelling. We help B2B and B2C companies, as well as non-profit organizations, refine and elevate their brand story to connect them to their target market. We do this by delivering high-value content experiences...

    Top Services:

    • Graphic Design
    • Video Production
    • Branding
    • Logo Design
    • Audio Production
    • Show more
    Location
    Bedford, Massachusetts
    Number of Employees
    Under 49
    Average Hourly Rate
    $85/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed

    Black Dog Marcom Services

    • Graphic Design
    • Video Production
    • Branding
    • Logo Design
    • Audio Production
    • Reputation Management
    • Content Marketing
    • Event Marketing
    • Social Media Marketing
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kepware
    • PTC University
    • Windchill
    • Tulip Interfaces
    • PTC/USER Group
    • Shawsheen Vocational Technical High School
    • The Town of Bedford, Massachusetts
    • Middlesex Community College
    • Lexington Community Education
    Data sourced from the agency's DesignRush profile

    Black Dog Marcom Reviews & Testimonials

    • Tom Pappalardo
      Tom Pappalardo Director of Marketing at PTC Inc
      4.7

      Content Marketing Review from Tom Pappalardo

      I worked with Black Dog last year on our PTCU project. They are easy to work with and have a solid understanding of our markets and markets. Being able to outsource these type of projects really helped my team offload the work and get it accomplished in a reasonable timeframe. Liana and her team were responsive and worked hard to deliver our content pieces on time and on budget. I would recommend Black Dog for multiple marketing projects

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Trusted Online & GenAI Reputation Repair for Founders, Law & Finance

    Recover Reputation is a boutique online & AI reputation management agency focused on building, boosting and repairing web presences for professionals, CEOs, businesses and professionals in law, finance and the arts...

    Top Services:

    • Reputation Management
    • Social Media Marketing
    • Content Marketing
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $135/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    13 Projects Listed

    Recover Reputation Services

    • Reputation Management
    • Social Media Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Legal Industry
    • Arts Industry
    Data sourced from the agency's DesignRush profile
  • Beyond the Brand, Into the Story

    Baker Creative can help you roll out new products and services to new markets. Our appraoch offers solutions from a concentric perspective to help you emotionally connect with your audiences...

    Top Services:

    • Digital Marketing
    • Content Marketing
    • Social Media Marketing
    • SEO
    • Branding
    • Show more
    Location
    Groveport, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $135/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Baker Creative Services

    • Digital Marketing
    • Content Marketing
    • Social Media Marketing
    • SEO
    • Branding
    • Graphic Design
    • Creative Services
    • Web Design
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GFS
    • The Gap
    • Benary
    • Suntory
    • Jiffy Group
    • Buehlers Fresh Foods
    • Capital University
    • Proven Winners
    • Highlights
    • Petpeople
    Data sourced from the agency's DesignRush profile

    Baker Creative Reviews & Testimonials

    • Kirk Douglass
      Kirk Douglass Review from Google
      5.0

      Kirk Douglass's Review Sourced from Google

      I have worked on a project with Baker Creative, very professional, prompt service, and a pleasure to work with! A rock star Groveport business!

    • Steve Wilson
      Steve Wilson Review from Google
      5.0

      Steve Wilson's Review Sourced from Google

      I have worked with Baker Creative on various Marketing projects since 2016 and have been very pleased with the excellent service and end result. I would recommend them to anyone.

    • Body Ache Escape Massage Center
      Body Ache Escape Massage Center Review from Google
      5.0

      Body Ache Escape Massage Center's Review Sourced from Google

      If you have a challenge in your business, call Baker Creative! They will help you solve that problem!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We communicate.

    A boutique public relations agency providing public relations services to fast-track, emerging growth companies, non-profit organizations and authors. And when everything goes awry, we are brought in to handle crisis management...

    Top Services:

    • Public Relations
    • Reputation Management
    • Branding
    • Direct Marketing
    • Show more
    Location
    Beverly Hills, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    The Blaine Group, Inc. Services

    • Public Relations
    • Reputation Management
    • Branding
    • Direct Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Shen Yun
    • Wows Insurance Services
    • Jordan Matthews (attorney/author)
    • Marty Cooper, inventor of the cell phone
    • Peace In The Streets Global Film Festival
    • Polk Institute
    • Ken Atchity (Story Merchant Books)
    • Robert Rivenbark (author)
    • SJ Manning (author)
    • Nicole Conn (Filmmaker)
    Data sourced from the agency's DesignRush profile
  • Your Partner In Performance-Driven Marketing

    829 Studios is a fully integrated marketing agency that combines deep strategic expertise with creative execution. Our team specializes in performance marketing, branding, web development, and full-funnel digital campaigns that drive measurable results. From SEO and paid media to email, content, and design...

    Top Services:

    • Digital Marketing
    • SEO
    • PPC
    • Social Media Marketing
    • Web Design
    • Show more
    Location
    Boston, Massachusetts
    Number of Employees
    250 - 499
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $1,000 - $10,000

    829 Studios Services

    • Digital Marketing
    • SEO
    • PPC
    • Social Media Marketing
    • Web Design
    • Web Development
    • Branding
    • Public Relations
    • Affiliate Marketing
    • CRO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fidelity
    • REI
    • Securitas Technology
    • GitHub
    • American Express
    • Live Person
    • BCBG
    • Flow Hydration
    • Flipz
    • Havaianas
    Data sourced from the agency's DesignRush profile

    829 Studios Reviews & Testimonials

    • Waris Ali
      Waris Ali Review from Google
      1.0

      Waris Ali's Review Sourced from Google

      I applied for an SEO Specialist position and received a rejection email without any interview or initial discussion. While I understand that companies receive many applications, it would be helpful for candidates to receive more transparency regarding the selection process and the key qualifications being prioritized. I appreciate the response but was disappointed not to have the opportunity to discuss my experience and skills.

    • Mario Inchausti
      Mario Inchausti Review from Google
      1.0

      Mario Inchausti's Review Sourced from Google

      Perhaps there are other things they do well. We hired 829 to build our website & it was by far one of the most ridiculous experiences I’ve ever faced. Staff was incompetent & condescending for good measure. They took a year and change to deliver a site that is horrifyingly unstable. Horrible. Edit: so many 5 star reviews should make one suspicious. They gave me more attention in an effort to get me to delete this review than when we genuinely needed it. Really horrible organization and I use my experience with them often as a cautionary tale. To recap: 829 offered services they were unqualified to deliver, overcharged for those and spent more time trying to upsell and pad their team with as many warm bodies as they could charge us for. Still salty about it…

    • Caitlin Walker
      Caitlin Walker Review from Google
      5.0

      Caitlin Walker's Review Sourced from Google

      Our team chose 829 after interviewing many agencies for the complete rebrand, new website build, SEO improvements, and PR guidance and strategy. Collaborating on the design of the website was surprisingly productive, we needed one or two additional rounds then was first planned and we ended up with a design we all agreed delivered on the requested notes. From brand to website, clean and fresh aesthetic. Our SEO performance was immediately light years improved and continued to grow. The team brought excellent ideas forward and worked well with our opinionated colleagues with clear vision and preferences. I personally enjoyed the 829 staff assigned to our projects and appreciated the ease of working with them through delivery and post delivery management. I would hire them again and I would recommend them without hesitation.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Push Down Negative Google Search Results Fast

    Push It Down is for people and brands who care what shows when someone searches their name. If bad links or angry posts show first, we help you push down those results and suppress the content that hurts trust...

    Top Services:

    • SEO
    • Reputation Management
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000

    Push It Down Services

    • SEO
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Northbridge Legal Group
    • BrightTrail Fitness Studios
    • Skyline Vista Capital
    Data sourced from the agency's DesignRush profile
  • Impactful PR, Measurable Results

    Mosron Communications is a bespoke international public relations consultancy serving B2B and impact-driven organisations operating in, and expanding to, Africa. With a data-driven approach, the agency delivers communication strategies designed to achieve measurable objectives and drive growth...

    Top Services:

    • Public Relations
    • Reputation Management
    Location
    Lagos, Nigeria
    Number of Employees
    Under 49
    Average Hourly Rate
    $350/hr
    Minimal Budget
    $1,000 - $10,000

    Mosron Communications Services

    • Public Relations
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AVIC-KDN Engineering Co Ltd
    • Ecobank Transnational Corporation
    • MacArthur Foundation
    • Landmark Africa
    • Afriland FirstBank
    • Symrise
    • GIZ
    • Outsource Global
    • Jobberman
    • The Ambassadors Schools
    Data sourced from the agency's DesignRush profile

    Mosron Communications Reviews & Testimonials

    • Bukayo Ewuoso
      Bukayo Ewuoso Head of Business at Pisi
      5.0

      B2B PR Review from Bukayo Ewuoso

      We worked with Mosron Comms on our B2B PR efforts, and the experience was solid from start to finish. They showed a clear understanding of how B2B communication works, especially the importance of positioning, credibility, and relevance rather than just chasing visibility. What stood out most was their strategic approach. They took time to understand our business, our ICP, and what we were trying to achieve, then translated that into thoughtful PR angles and placements that actually made sense for our industry. Communication was clear and consistent, timelines were respected, and expectations were well managed. Overall, they delivered reliable execution and meaningful results, and I am comfortable recommending them to any business looking for a focused communications partner.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Strategically loud. Authentically human.

    Meet LAVIDGE, an employee-owned ad agency specializing in discovering and communicating insights which engage, motivate and inspire. From building brand awareness to driving revenue and from positioning thought leaders to enhancing perceptions, its why we do what we do...

    Top Services:

    • Advertising
    • Branding
    • PPC
    • Digital Services
    • Web Design
    • Show more
    Location
    Phoenix, Arizona
    Number of Employees
    50 - 99
    Average Hourly Rate
    $150/hr

    LAVIDGE Services

    • Advertising
    • Branding
    • PPC
    • Digital Services
    • Web Design
    • Graphic Design
    • Social Media Marketing
    • Video Marketing
    • Video Production
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • APS
    • Arizona Commerce Authority
    • ASU
    • Ellucian CampusLogic
    • Re-Bath
    • Sonora Quest Laboratories
    • DAVIS Architecture
    • United Rentals
    • Sanctuary Resort & Spa
    • Volente Healthcare
    Data sourced from the agency's DesignRush profile

    LAVIDGE Reviews & Testimonials

    • Elsie MADSEN
      Elsie MADSEN Review from Google
      5.0

      Elsie MADSEN's Review Sourced from Google

      Cydney knows what she is doing. She gave me notes of each meeting that evening or next morning. I continue to practice and do actual postings to several social media platforms.

    • Mike Talbott
      Mike Talbott Review from Google
      5.0

      Mike Talbott's Review Sourced from Google

      I would like to express my complete satisfaction with with the work done by Ashley Fletcher in the compiling of the press release for my recently published book, StarHooperman’s Basketball Journey. Not only was I happy with the press release, I was also impressed with Ashley’s professionalism and her pleasant attitude. In summation, I will like to say thank you Ashley for a job well done.

    • Fellowship Square
      Fellowship Square Review from Google
      5.0

      Fellowship Square's Review Sourced from Google

      We have had the pleasure of working with Lavidge on our SEO efforts for the past 10 years, and they are truly exceptional. Their team is not only experts in their field, but they are also fantastic teachers, empowering us with valuable SEO knowledge along the way. We are a non-profit, so staying within budget is essential. Lavidge always respects our budget while delivering top-notch results. Their responsiveness and dedication to their clients is unparalleled. Their SEO work has truly made a difference for our organization, and they've won several digital marketing industry awards to prove it!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Building Brand Awareness & Increasing Sales.

    Beyond Fifteen Communications Inc. is a progressive, full-service public relations, social media and digital marketing agency dedicated to providing powerful, accessible, goal-driven communications solutions that exceed clients expectations and deliver far more than fifteen minutes of fame...

    Top Services:

    • Social Media Marketing
    • Public Relations
    • Digital Marketing
    • Content Marketing
    • SEO
    • Show more
    Location
    Irvine, California
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Beyond Fifteen Services

    • Social Media Marketing
    • Public Relations
    • Digital Marketing
    • Content Marketing
    • SEO
    • Email Marketing
    • CRO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Leoness Cellars
    • Enersponse
    • Fieldpiece Instruments
    • AgreeYa Solutions
    • Toyo Tires
    Data sourced from the agency's DesignRush profile
  • Results that surpass all expactations!

    Founded in 2010, Violet PR has grown to become one of the top boutique PR firms in New Jersey by helping clients making a positive impact on the world. The industries we partner with include: Economic Development; Real Estate, Architecture and Engineering; and Media, Arts and Social Good...

    Top Services:

    • Public Relations
    • Social Media Marketing
    Location
    Montclair, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    Violet PR Services

    • Public Relations
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NJBAC
    • Oklahoma Commerce
    • Blue Onyx Companies
    Data sourced from the agency's DesignRush profile
  • Top Rated PR Agency Specializing in Integrated Strategic Communications

    (W)right On Communications is an award-winning PR and strategic communications agency trusted since 1998. We help brands in tech, clean energy, healthcare, tourism and more earn visibility in media and on AI platforms through savvy, imaginative, trusted storytelling across media platforms...

    Top Services:

    • Public Relations
    • Social Media Marketing
    • Graphic Design
    • Digital Marketing
    • Branding
    • Show more
    Location
    San Diego, California
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed

    (W)right On Communications Services

    • Public Relations
    • Social Media Marketing
    • Graphic Design
    • Digital Marketing
    • Branding
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ID Dataweb - integrated identity security tech
    • Cleantech San Diego - climatetech industry group
    • New Haven Youth & Family Services - nonprofit
    • Luminia - rooftop solar and battery storage
    • Oakmont Management Group - luxury senior living
    • San Diego Tourism Marketing District
    • Visit Napa Valley
    • Zenobē - fleet electrification and BESS
    Data sourced from the agency's DesignRush profile

    (W)right On Communications Reviews & Testimonials

    • Staci Reidinger
      Staci Reidinger Review from Google
      5.0

      Staci Reidinger's Review Sourced from Google

      Cause San Diego, a social impact accelerator, had the pleasure of having (W)right on Communications as our professional development luncheon presenter in July 2024 and they were fantastic. They shared the latest trends in paid, earned, shared and owned media strategies and provided key examples for our attendees to take back and apply at their businesses. Both Julie Wright and Capree Waters were such professionals and took extra time to answer questions from our attendees. Highly recommend this company for your communications and PR needs.

    • stpaulgal49
      stpaulgal49 Review from Google
      5.0

      stpaulgal49's Review Sourced from Google

      We have found (W)rightOn Communications (WOC) to be extremely capable, responsive and flexible in meeting our needs. Much of our tribal development work is grant-funded through various federal and state agencies, and those bureaucratic processes sometimes are very slow and cumbersome, but WOC has not let systemic delays interfere with completion of the necessary work. They have taken the time to understand our challenges, and are great at finding "work-arounds" when our limited resources require development of "plan B" solutions. Our Board of Directors views them as an important part of our development team as we work to expand our niche in the rural San Diego County agritourism space.

    • Justyne Lobello
      Justyne Lobello Review from Google
      5.0

      Justyne Lobello's Review Sourced from Google

      (W)right On Communications is a stellar PR firm that brings enthusiasm and creativity to their assignments. We always felt that they took care of our account and were very effective in communicating new ideas to bring our brand awareness to the next level. I highly recommend them to any business - big, or small!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • PR - Differently

    We know why you’re here: you want to get noticed, drive traffic, get hired, make sales. Our job is to help you raise your visibility in ways that are consistent with who you are and that put your story in front of the right people...

    Top Services:

    • Digital Marketing
    • Social Media Marketing
    • Content Marketing
    • Market Research
    • Public Relations
    • Show more
    Location
    Richmond, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $10,000 - $25,000

    The Hodges Partnership Services

    • Digital Marketing
    • Social Media Marketing
    • Content Marketing
    • Market Research
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Elephant Insurance
    • Mercy Chefs
    • Hilldrup
    • Kroger
    Data sourced from the agency's DesignRush profile

    The Hodges Partnership Reviews & Testimonials

    • Joe Schilling
      Joe Schilling Review from Google
      5.0

      Joe Schilling's Review Sourced from Google

      Hodges is the best! I have worked with them on numerous projects over the past ten years. The work is always creative and high-quality. Their staff is responsive and treats their clients right!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Are The Best At Crisis Management!

    The Mach 1 Group is a well-regarded Austin-based public relations firm, nationally recognized and honored with awards. As a certified Historically Underutilized Business (HUB), it is 100% female-founded and-owned...

    Top Services:

    • Public Relations
    Location
    Austin, Texas
    Number of Employees
    Under 49

    The Mach 1 Group Services

    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Tesla
    • Texas The University of Texas at Austin
    • ICUT
    • DIC
    • NAFEC
    Data sourced from the agency's DesignRush profile

    The Mach 1 Group Reviews & Testimonials

    • Rod Russell
      Rod Russell Review from Google
      5.0

      Rod Russell's Review Sourced from Google

      When the news cycle turns on a dime, Mach 1 turns faster. Their ability to mobilize quickly by crafting compelling messaging, engaging media contacts and shaping the narrative, ensures we lead the conversation instead of chasing it. That agility has been the difference between being a passing mention and being the headline. They have been an outstanding group to work with!

    • Heather Vasek
      Heather Vasek Review from Google
      5.0

      Heather Vasek's Review Sourced from Google

      The Mach 1 team is one of the state’s top public relations firms working around the Capitol and beyond. Their team has a stellar reputation for understanding and translating complex local, state and federal issues and making them understandable and meaningful to the public and lawmakers. Highly recommend them for messaging, crisis management, general PR and more.

    • Jarod Love
      Jarod Love Review from Google
      5.0

      Jarod Love's Review Sourced from Google

      If you’re looking for a team to help you proactively with public relations strategy or navigate crisis management, Mach 1 is the best firm out there. Their team can manage PR work in any market, for any issue. Everyone on their team is an expert, and they work quickly, creatively and thoroughly.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global Communications And Public Affairs Firm

    Outreach Strategists is an award-winning strategic communications and marketing agency specializing in digital marketing, community outreach, and public affairs for education, workforce development, transportation, infrastructure, and healthcare clients across Texas and the United States...

    Top Services:

    • Advertising
    • Digital Marketing
    • Public Relations
    • Video Production
    • Creative Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $25,000 - $50,000

    Outreach Strategists, LLC Services

    • Advertising
    • Digital Marketing
    • Public Relations
    • Video Production
    • Creative Services
    • Branding
    • Market Research
    • Web Design
    • Media Buying
    • Event Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AARP
    • BlueCross BlueShield
    • AustinISD
    • Community Health Choice
    • Harmony Public Schools
    • Kelsey Seybold Clinic
    • Gulf Coast Workforce Board
    • Uber
    • Wisk
    • UMC El Paso
    Data sourced from the agency's DesignRush profile

    Outreach Strategists, LLC Reviews & Testimonials

    • Alfred Cooks
      Alfred Cooks Review from Google
      5.0

      Alfred Cooks's Review Sourced from Google

      Untill I met Outreach, I never knew how much I love doing what I Love to do. These guys are a welcomed blessings,🥰

    • Mike Nguyen
      Mike Nguyen Review from Google
      5.0

      Mike Nguyen's Review Sourced from Google

      I feel like they are the best "hub" to go to when it comes to connecting to people, non-profits, for-profits, public officials, all communities, I really can just sit here and list things off my head for a long time. It really is amazing how rooted they are in the city of Houston and beyond. Strongly recommend for you or your organization to reach out to Outreach Strategists. It still amazes me how creative they can be when it comes to almost anything. I know that sounds so broad, but that is how knowledgeable the people are here. If you need to connect to people or the public, they will get you connected.

    • Beverly Gor
      Beverly Gor Review from Google
      5.0

      Beverly Gor's Review Sourced from Google

      The Outreach Strategists provided excellent graphic, social media and website support for our recent virtual health conference. Their work was done in a timely manner and with total professionalism. I would recommend them highly for technical support for events like ours.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Online strategy that gets results.

    The Prosper Group is a top digital agency with a purpose. PG is a full-service digital agency with award-winning expertise in online advertising and digital fundraising. The agency is known for a team that loves working hard while finding new and creative ways to amaze clients - delivering positive...

    Top Services:

    • PPC
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Public Relations
    • Show more
    Location
    Greenwood, Indiana
    Number of Employees
    Under 49

    The Prosper Group Services

    • PPC
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Public Relations
    • Web Design
    • Web Development
    • Creative Services
    • Branding
    • Advertising
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • National Association of Manufacturers
    • Fox News
    • Indiana Republican Party
    • Mike Pence
    • Ted Cruz
    • Elise Stefanik
    Data sourced from the agency's DesignRush profile
  • Clarity. Credibility. Connection.

    Identity is an award-winning public relations firm delivering impactful media, marketing, social, and creative strategies for clients across Michigan and nationwide...

    Top Services:

    • Public Relations
    • Content Marketing
    • Digital Marketing
    • Advertising
    • Social Media Marketing
    • Show more
    Location
    Birmingham, Michigan
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    Identity Services

    • Public Relations
    • Content Marketing
    • Digital Marketing
    • Advertising
    • Social Media Marketing
    • Email Marketing
    • PPC
    • SEO
    • Branding
    • Event Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hudsonville Ice Cream
    • Absopure
    • Detroit Country Day Schools
    • Easton
    • Motown Musuem
    • Adesa
    • Farbman Group
    • Light Guide Systems
    • Verizon
    • WeWork
    Data sourced from the agency's DesignRush profile
  • BIG Agency Outcomes, Boutique Agency Service.

    BIG FISH PR is a boutique public relations agency that establishes clients as market leaders through earned media, GEO, PR campaigns, and corporate communications programs. BIG FISH captures greater mindshare & market share for clients. BIG FISH delivers boutique agency service, BIG agency outcomes...

    Top Services:

    • Public Relations
    • Reputation Management
    • Branding
    • Event Marketing
    • Direct Marketing
    • Show more
    Location
    Boston, Massachusetts
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000

    BIG FISH PR Services

    • Public Relations
    • Reputation Management
    • Branding
    • Event Marketing
    • Direct Marketing
    • Digital Marketing
    • Creative Services
    • Digital Strategy
    • Business Consulting
    • Affiliate Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Amazon
    • Formlabs
    • MIT Technology Review
    • ASUS
    • Arajet Airlines
    • Optimus Ride
    • Good RX
    • American Robotics
    • Ring
    • Flo by Moen
    Data sourced from the agency's DesignRush profile

    BIG FISH PR Reviews & Testimonials

    • Alexandra Cavaliere
      Alexandra Cavaliere Review from Google
      5.0

      Alexandra Cavaliere's Review Sourced from Google

      # Big Fish PR Review **Holy crap, where do I even start with Big Fish PR.** As VP of Her ALS Story, I’ve been around the block with agencies, and let me tell you - what Big Fish did for our Warrior Weekend was absolutely unreal. These people are MAGIC. Like, I’m not even exaggerating. When we first talked to them about the Warrior Weekend, I could tell they immediately understood what we were trying to do. This isn’t just another event for us - it’s about bringing together warriors in the ALS fight and giving them a space to connect, heal, and find strength. And Big Fish? They got that from minute one. The media coverage they landed for us was insane. We’re talking major publications - the kind of outlets that usually don’t give smaller nonprofits the time of day. But somehow Big Fish made our story irresistible to them. Every pitch felt strategic, every story placement felt meaningful. They didn’t just spray and pray with press releases. They crafted our narrative in a way that made editors actually care. What blew me away was how they made our Warrior Weekend feel like THE event everyone needed to know about. The buzz they created wasn’t just noise - it was the right kind of attention that brought in the right people and resources. But here’s the thing that really got me: they never made it feel transactional. Every conversation, every strategy session, every brainstorm felt like we were working with people who genuinely gave a damn about our mission. They celebrated our wins like they were their own family’s wins. If you’re looking for a PR team that will fight for your cause like it’s their own, call Big Fish immediately. Don’t walk, RUN. These people are the real deal, and I can’t recommend them highly enough. **Trust me on this one.

    • Leah Stavenhagen
      Leah Stavenhagen Review from Google
      5.0

      Leah Stavenhagen's Review Sourced from Google

      Their amazing team went above and beyond to help our recent event get media coverage. Highly recommend!!

    • Laura Schmalstieg
      Laura Schmalstieg Review from Google
      5.0

      Laura Schmalstieg's Review Sourced from Google

      I’ve been building brands for 15 years and have worked with many PR partners, but none have impressed me like BIG FISH. Their strategy, communication, processes, and talent for building relationships with publishers and media is unmatched. In just a few months, they landed major placements for Adoorn in Architectural Digest, Oprah, and Real Simple. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Services That Move Your Organization Forward

    Gravitas partners with businesses of every size to align people, processes, and purpose. We offer four core service lines: Human Resources (handbooks, policy, recruiting, HR retainer support), Business Management, Marketing & PR, and Training & Compliance (sexual harassment prevention, HIPAA, OSHA, Title IX...

    Top Services:

    • HR Outsourcing
    • Business Consulting
    • Branding
    • Public Relations
    • Reputation Management
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Gravitas Advisors Services

    • HR Outsourcing
    • Business Consulting
    • Branding
    • Public Relations
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Solaire Vision
    • Full Throttle Parts
    • Clayton Public Library
    Data sourced from the agency's DesignRush profile
  • The stories we tell change the future.

    With a unique combination of market-leading knowledge and groundbreaking storytelling, RH Strategic (Raffetto Herman Strategic Communications) is your partner for turning innovative visions into reality...

    Top Services:

    • Public Relations
    • Business Consulting
    • Branding
    • Social Media Marketing
    • Content Marketing
    • Show more
    Location
    Seattle, Washington
    Number of Employees
    Under 49
    Minimal Budget
    $25,000 - $50,000

    RH Strategic Services

    • Public Relations
    • Business Consulting
    • Branding
    • Social Media Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CYBER.org
    • Plushcare
    • Orca Security
    • MVP Healthcare
    • GCI
    • Edifecs
    • Intel
    • Dreambox Learning
    • University of Arizona
    • Life Science Washington
    Data sourced from the agency's DesignRush profile

    RH Strategic Reviews & Testimonials

    • Ryan McQuaid
      Ryan McQuaid Review from Google
      5.0

      Ryan McQuaid's Review Sourced from Google

      RH Strategic was our PR firm for several years and was critical to our strategy. I couldn't be more grateful for their assistance to help build over a $100M revenue consumer business. Thank you!

    • Gabriela Condrea
      Gabriela Condrea Review from Google
      5.0

      Gabriela Condrea's Review Sourced from Google

      Sharing our students' incredible stories is crucial to connecting with more people with mobility challenges who could benefit from our TangoStride Program. The team at RH Strategic took an interest in our mission and generously offered to spread the word pro bono. They pitched our story to just the right people, and landed us two local media stories with major news channels Q13 Fox and KING 5! Not only were they instrumental in our outreach to the Greater Seattle community, but they were extremely knowledgeable about the media process and their guidance was invaluable. Thank you, RH Strategic for helping us help people "Dance to Walk" with TangoStride!

    • Sierra Hansen
      Sierra Hansen Review from Google
      5.0

      Sierra Hansen's Review Sourced from Google

      I've worked with many PR firms in Seattle and RH Strategic is at the top of my list. Their team is competent, creative, efficient and responsive. They are lead by John Raffetto who is unflappable, solution-oriented and always accessible. Highly recommended!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Think Glocal, Market Local

    In a world of generic strategies, ARTU stands out by mastering the "Glocal" balance. We help ambitious brands scale through a hybrid approach: world-class strategic planning fueled by deep local market intelligence. We don't just run campaigns; we build sustainable growth engines. From digital transformation...

    Top Services:

    • Market Research
    • Digital Strategy
    • Digital Marketing
    • Branding
    • Creative Services
    • Show more
    Location
    Zaragoza, Spain
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000

    ARTU Glocal Marketing Services

    • Market Research
    • Digital Strategy
    • Digital Marketing
    • Branding
    • Creative Services
    • Design Services
    • Web Design
    • Web Development
    • Public Relations
    • Graphic Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CerTest Biotec
    • Bioclonal
    • CAMPAG
    • Diagnóstica Longwood
    • APIC
    • Accem
    • CEEI
    • Signos
    • Wios Global Trade
    Data sourced from the agency's DesignRush profile

    ARTU Glocal Marketing Reviews & Testimonials

    • J.Sánchez TranceMusic
      J.Sánchez TranceMusic Review from Google
      5.0

      J.Sánchez TranceMusic's Review Sourced from Google

      Excellent experience with this agency. Noel and his entire team understood our needs from the very beginning and helped us refine our social media strategy. They were very approachable and always available to answer questions or suggest new ideas. It's clear they know what they're doing and are fully committed to their projects. Highly recommended.

    • Alejandro Soria
      Alejandro Soria Review from Google
      5.0

      Alejandro Soria's Review Sourced from Google

      Excellent digital marketing agency. Very professional, efficient, and effective. They helped promote my products and company in the digital world within a reasonable timeframe and at a reasonable price. I highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • For companies and individuals who want to transform the world with their brands.

    At Marcas que Enamoran, we specialize in boosting sales by engaging clients, employees, and stakeholders effectively and sustainably. Our approach includes leveraging emotional marketing and crafting brands that resonate through purpose, values, and the quadruple positive impact (social, economic...

    Top Services:

    • Business Consulting
    • Reputation Management
    • Branding
    • Market Research
    • Video Marketing
    • Show more
    Location
    Madrid, Spain
    Number of Employees
    Under 49
    Average Hourly Rate
    $9999/hr
    Minimal Budget
    $1,000 - $10,000

    Marcas que Enamoran Services

    • Business Consulting
    • Reputation Management
    • Branding
    • Market Research
    • Video Marketing
    • Video Production
    • Digital Marketing
    • Digital Strategy
    • Event Marketing
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cámara de Madrid
    • Bureau Veritas
    • Caixa Bank
    • Universidad Comillas
    • Universidad Carlos III
    • W Executive
    • DKV Seguros
    • Sephora
    • Black & Decker
    • Ministerio de Salud del Perú
    Data sourced from the agency's DesignRush profile
  • Award-winning Strategic And Crisis Communications Firm

    Story and Strategy PR is an award-winning public relations and strategic communications firm based in Fort Worth, Texas. The agency helps organizations build trust, manage crises, strengthen reputations, and increase visibility through strategic storytelling and data-driven communication. With expertise in...

    Top Services:

    • Public Relations
    • Reputation Management
    • Content Marketing
    • AI Development
    • Business Consulting
    • Show more
    Location
    Fort Worth, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    Story and Strategy PR Services

    • Public Relations
    • Reputation Management
    • Content Marketing
    • AI Development
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cook Children's Health Care System
    • Texas Tech University
    • Center for Transforming Lives
    Data sourced from the agency's DesignRush profile
  • Turn Empathy Into Impact

    Todays marketing leaders face complex challenges broken workflows, scattered campaigns, and rising costs. Add multiple non-aligned agencies to the mix, and those challenges multiply. Thats why we take a different approach...

    Top Services:

    • Video Production
    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • Media Buying
    • Show more
    Location
    Indianapolis, Indiana
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $10,000 - $25,000

    TrendyMinds LLC Services

    • Video Production
    • Digital Services
    • Digital Strategy
    • Digital Marketing
    • Media Buying
    • SEO
    • Web Development
    • UI/UX Design
    • Reputation Management
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cummins
    • CommonSpirit
    • Salesforce
    • Hylant
    • Workday
    • Authenticx
    • Hamilton-Exhibits
    • Paramount
    • Farm Credit of Southern Colorado
    • Heartland Film Festival
    Data sourced from the agency's DesignRush profile
  • Were Storytellers. Let Us Help You Tell Your Story.

    Lifestyle communications agency helping luxury brands create awareness by telling their story in the right voice, to the right audience, through the right medium...

    Top Services:

    • Public Relations
    • Social Media Marketing
    • Content Marketing
    Location
    San Francisco, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $300/hr

    Pembroke PR Services

    • Public Relations
    • Social Media Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Four Seasons
    • Flour and Water
    • The Absinthe Group
    • Minnesota Street Project
    • Regan Baker Design
    • Butler Armsden Architects
    • Retual Coffee Roasters
    Data sourced from the agency's DesignRush profile
  • Helping Brands Bloom

    Jasper helps brands grow with bold identities, strategic SEO, compelling content, and stunning web designpowered by agile collaboration and expert creativity...

    Top Services:

    • Creative Services
    • SEO
    • Content Marketing
    • Graphic Design
    • Web Development
    • Show more
    Location
    Calgary, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000

    Jasper Creative Solutions Services

    • Creative Services
    • SEO
    • Content Marketing
    • Graphic Design
    • Web Development
    • UI/UX Design
    • Branding
    • Digital Services
    • Public Relations
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Alberta Energy Regulator
    • Bluearth Renewables Inc
    • Energy Connections Canada
    • Alterra Mountain Company
    Data sourced from the agency's DesignRush profile
  • Refine your digital strategy. Connect with us today.

    We specialize in creating high-performance, dynamic, and visually striking websites tailored to our clients' unique needs. Our expertise spans website design, WordPress development, e-commerce solutions, SEO, and graphic design, ensuring a comprehensive approach to digital success. We build search...

    Top Services:

    • Digital Services
    • Branding
    • Graphic Design
    • Reputation Management
    • Web Design
    • Show more
    Location
    Oxford, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $10,000 - $25,000

    Oxford Web Services Services

    • Digital Services
    • Branding
    • Graphic Design
    • Reputation Management
    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • SEO
    • Direct Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • University of Oxford
    • Nuffield Health
    • Scientific Magnetics
    • Cotswold Exploring
    • Visit Oxford Tours
    Data sourced from the agency's DesignRush profile

    Oxford Web Services Reviews & Testimonials

    • Oxford Brain and Mind
      Oxford Brain and Mind Review from Google
      5.0

      Oxford Brain and Mind's Review Sourced from Google

      Oxford Web Services redesigned our website, which looks much more professional than what it was. He is also doing SEO for us, which I have found much refreshing than the previous provider I had. The old one was a run of the mill, not proactive. Whereas, Oxford Web Services had been proactive in driving the SEO with informative contents. They give time and discusses the requirements patiently. We are still continuing with them on an ongoing basis. I am happy to recommend Oxford Web Services.

    • Lucy Rundle
      Lucy Rundle Review from Google
      5.0

      Lucy Rundle's Review Sourced from Google

      I can whole-heartedly recommend Oxford Web Services to anyone seeking effective and easy-to-manage web solutions. The online presence of our site has been considerably elevated by their exceptional services and we are seeing results daily. Oxford Web Services are a pleasure to work with; they have a deep understanding of our business needs and offer tailored solutions that align with our goals. I was also very reassured to find our new website easy and straightforward to manage, so updating and amending is nice and simple!

    • David Crosby
      David Crosby Review from Google
      5.0

      David Crosby's Review Sourced from Google

      Oxford Web Services were chosen to build our new web site because I believed they had the skills and commitment to take on a complex site with over 40 rotating individual profiles. I was not disappointed. This feature rich web site was produced on time and on budget and is now delivering more tours and more visibility for our qualified guides. Mission accomplished. Oxford Guild of Tour Guides

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The communication that makes mark

    At LaChincheta, innovation is at the core of everything we do, revolutionizing business communication by introducing fresh perspectives grounded in balance and sustainability. Our primary goal is to craft messages that not only drive economic profitability but also champion corporate social responsibility...

    Top Services:

    • Public Relations
    • Branding
    • Video Production
    • Creative Services
    • Reputation Management
    • Show more
    Location
    Barcelona, Spain
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    laChincheta Services

    • Public Relations
    • Branding
    • Video Production
    • Creative Services
    • Reputation Management
    • Digital Strategy
    • Digital Marketing
    • Social Media Marketing
    • Content Marketing
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fundación "la Caixa"
    • Cellnex
    • ISGlobal
    • Agilent Spain
    • Generalitat de Catalunya
    • Costa Brava Pirineu de Girona Tourist Board
    • MediaMarkt Spain
    • FX Barcelona Film School
    • KB Language
    • Fundación Grupo SIFU
    Data sourced from the agency's DesignRush profile
  • SYNC PR

    SYNC PR is a PR and content marketing agency focused on helping businesses build their brand through genuine storytelling through the media, socials and on their own platform...

    Top Services:

    • Public Relations
    • Digital Strategy
    • Content Marketing
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000

    Sync Pte Ltd Services

    • Public Relations
    • Digital Strategy
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trehaus
    • Searce
    • Secretlab
    • Deemples
    • Go Ahead Singapore
    • CapitaLand
    Data sourced from the agency's DesignRush profile
  • Your Partner to shine on a global stage

    COMMA PR is specializing in development and implementation of PR strategies that help companies stand out in the global market, as well as in Baltics and Poland...

    Top Services:

    • Public Relations
    Location
    Vilnius, Lithuania
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr

    COMMA PR Services

    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SEAL Group
    • Gurtam
    • Smart Content
    • Autoplovykla App
    • Joiner App
    Data sourced from the agency's DesignRush profile
  • Your Story, Well Told

    PR and personal brand support that actually gets noticed. From headline-grabbing media coverage to LinkedIn strategies that work, we help founders, leaders and brands show up with clarity, credibility and confidence. Big-brand thinking, boutique feel...

    Top Services:

    • Public Relations
    • Social Media Marketing
    • Content Marketing
    Location
    Bristol, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000

    Yours Sincerely Services

    • Public Relations
    • Social Media Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • World of Books
    • Money SuperMarketing Group
    • Museums of the Royal Navy
    • Children's Air Ambulance
    • The Sole Supplier
    Data sourced from the agency's DesignRush profile

    Yours Sincerely Reviews & Testimonials

    • Min Round
      Min Round Review from Google
      5.0

      Min Round's Review Sourced from Google

      At Grace & Green, we absolutely love working with Yours Sincerely. Their team has proven to be incredibly friendly and consistently proactive. You can trust them to do a great job of pitching your story. What also sets them apart is their exceptional responsiveness, especially during critical moments. They are quick to act, providing calm and effective guidance that has been invaluable. Their events are always a highlight – they are great for networking but also genuinely informative, providing valuable insights.

    • Simon Kirkbride
      Simon Kirkbride Review from Google
      5.0

      Simon Kirkbride's Review Sourced from Google

      Working with the Yours Sincerely team was a real pleasure. They helped us shape a clear effective marketing strategy, boosted our brand visibility, and gave our team the confidence and tools to take things forward. Creative, organised, and full of energy, they made a real difference from start to finish.

    • Emily Priest
      Emily Priest Review from Google
      5.0

      Emily Priest's Review Sourced from Google

      Working with YS as part of Participation People has been brilliant. They have supplemented our marketing activities at every step and supported our team with kindness, generosity and creativity. An absolutely lovely team driven by results and would recommend to anyone looking to level up their comms

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • PR Agency & Strategic Communications

    Hype Machine is a Queensland-based PR agency focused on media training, crisis communications, and online reputation management for Australian organisations. Founded by a former print journalist with extensive experience in high-pressure public relations, the agency offers a unique insider perspective on...

    Top Services:

    • Public Relations
    • Reputation Management
    Location
    Mackay, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $149/hr
    Minimal Budget
    Under $1,000

    Hype Machine Services

    • Public Relations
    • Reputation Management
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nutrition For A Healthy Life
    • Landmark Visuals
    • See Website
    Data sourced from the agency's DesignRush profile
  • Professional Marketing Services.

    BrandBoost is an agency specializing in providing marketing solutions for businesses in Vietnam. Established since 2013, BrandBoost has accompanied hundreds of businesses on the journey of building brand trust in the minds of consumers...

    Top Services:

    • Event Marketing
    • Advertising
    • SEO
    • Digital Marketing
    • Branding
    • Show more
    Location
    Ho Chi Minh, Vietnam
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    BrandBoost Services

    • Event Marketing
    • Advertising
    • SEO
    • Digital Marketing
    • Branding
    • Creative Services
    • Video Marketing
    • Content Marketing
    • Public Relations
    • Video Production
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Haby
    • Hanoi University of Science and Technology
    • Bzu Bzu
    • Ladofoods
    • Hi-Foods
    • Lee Kum Kee
    • Mắt Sài Gòn
    • Air Filtech
    Data sourced from the agency's DesignRush profile
  • Cultural Connections That Convert.

    As an integrated cross-cultural marketing agency, Sensis connects brands with people through meaningful marketing strategies that build sustainable demand. Our cross-cultural model combines expertise in the Hispanic, African American, and Asian markets, while our research-based approach offers cost-efficient...

    Top Services:

    • Video Production
    • Graphic Design
    • Public Relations
    • SEO
    • Media Buying
    • Show more
    Location
    Glendale, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $199/hr
    Minimal Budget
    $50,000 & Up

    SENSIS Services

    • Video Production
    • Graphic Design
    • Public Relations
    • SEO
    • Media Buying
    • Market Research
    • UI/UX Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sempra Energy
    • OC Fair
    • San Diego Gas & Electric
    • Vantage Bank
    • University of Texas at Austin.
    Data sourced from the agency's DesignRush profile
  • We create story driven digital campaigns that make your brand stand out.

    Emporiom Digital is a global Firm specializing at integrated services. We excel at Design, Digital Marketing & Tech Solutions with a clear focus on limited clientele, high quality. Our Integrated approach and proprietary processes help clients drive more ROI, find more clients & build a great brand for their...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Web Design
    • Web Development
    • Social Media Marketing
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    Emporiom Digital Services

    • Digital Services
    • Digital Strategy
    • Web Design
    • Web Development
    • Social Media Marketing
    • eCommerce Development
    • Branding
    • Business Consulting
    • Reputation Management
    • Design Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Aurelia
    • Kobelco Construction Machinery America
    • Bobcat
    • Indusind Bank
    • The Body Shop
    • Harrisburg University
    • Manitou
    • The Blue Bells School
    Data sourced from the agency's DesignRush profile

    Emporiom Digital Reviews & Testimonials

    • Kritika Chamoli
      Kritika Chamoli Review from Google
      5.0

      Kritika Chamoli's Review Sourced from Google

      Been working here for 1 year as a copywriter and enjoyed every bit of it. Work culture is really supportive and I love working on briefs with my team. There's a lot one can learn at this place.

    • Devika Agarwal
      Devika Agarwal Review from Google
      5.0

      Devika Agarwal's Review Sourced from Google

      Emporiom Digital is a perfect place to start your career at. The people here are very supportive and guidance is given at every step. Management motivates you to move out of your comfort zone and take on new challenges which is very encouraging. If you are passionate, you will definitely learn here and fly in your career.

    • Nikita Adhikari
      Nikita Adhikari Review from Google
      5.0

      Nikita Adhikari's Review Sourced from Google

      I recently joined here as an intern, and I must say, I've found the work environment here to be very welcoming and supportive. There are ample opportunities for learning and growth. I'm excited about the prospect of continuing to contribute to the company's success in the long term and being part of its journey forward.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Story, In The Headlines

    Media Maniacs Group is a PR agency that helps brands get featured in top media and build strong market trust through smart and result-driven communication strategies...

    Top Services:

    • Public Relations
    • Reputation Management
    • Digital Marketing
    • SEO
    • eCommerce
    • Show more
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $300/hr
    Minimal Budget
    $1,000 - $10,000

    Media Maniacs Group Services

    • Public Relations
    • Reputation Management
    • Digital Marketing
    • SEO
    • eCommerce
    • Media Buying
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gallant Sports
    • KL University
    • JKLU University
    Data sourced from the agency's DesignRush profile

    Media Maniacs Group Reviews & Testimonials

    • Aastha Tyagi
      Aastha Tyagi Review from Google
      5.0

      Aastha Tyagi's Review Sourced from Google

      Working with this PR agency has been a game-changer for our brand. Their team is proactive, creative, and truly understands how to position a brand in the media. From strategic planning to flawless execution, they’ve delivered excellent results. Highly professional and reliable — I would strongly recommend them to anyone looking to grow their visibility.

    • Mehak Verma
      Mehak Verma Review from Google
      5.0

      Mehak Verma's Review Sourced from Google

      Media Maniacs offers effective and professional PR services with a keen focus on visibility and brand building. Their team is creative, reliable, and understands the pulse of modern media. Timely execution and smart strategies make them a trusted partner for impactful public relations campaigns.

    • Yash Singh
      Yash Singh Review from Google
      5.0

      Yash Singh's Review Sourced from Google

      I’ve been consistently impressed with Media maniacs group's public relations strategies. Their approach is proactive, thoughtful, and incredibly effective at building strong relationships with both media and audiences. From timely press releases to creative campaign messaging, every detail is handled with professionalism and a clear understanding of brand identity. Their ability to manage crisis communication with transparency and poise has further solidified their reputation. Overall their PR team is a standout example of how strategic communication can elevate a brand.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Innovation, Integrity, Growth & Client Success.

    DigitaLeo is a Web Development and Digital Marketing organization that has expertise in Web and Search Engine Marketing. We build creative and advanced websites that suites our client motto and business role. Our 24by7 service makes us unique and more interactive for solving complex issues based on web...

    Top Services:

    • Web Development
    • SEO
    • Digital Marketing
    • Branding
    • Public Relations
    • Show more
    Location
    Navi Mumbai, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    DigitaLeo Services

    • Web Development
    • SEO
    • Digital Marketing
    • Branding
    • Public Relations
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Anannt Education LLC
    • Oriano
    • Revour Consumer
    • Cetafour Advisors
    • Retrofit Solutions
    • Om Sai Earthmovers
    • Anudeep Constructive Solutions
    • CCL Optoelectronics
    • Chembond Chemicals
    Data sourced from the agency's DesignRush profile

    DigitaLeo Reviews & Testimonials

    • Mounica anannt
      Mounica anannt Review from Google
      5.0

      Mounica anannt's Review Sourced from Google

      My experience with Digital Leo for website design and SEO services was outstanding. Nitesh Sir exhibited remarkable professionalism, diligence, and responsiveness throughout our collaboration. His insightful approach, meticulous attention to detail, and exemplary dedication significantly elevated the quality and effectiveness of our online presence. I enthusiastically recommend Digital Leo to anyone seeking sophisticated and results-driven digital solutions. Special gratitude to Nitesh Sir for his exceptional support and expertise!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

Crisis Management Firm Hiring Guide

What is a crisis management firm?

A crisis management firm is a firm that helps businesses, organizations, or individuals prepare for, respond to, and recover from unexpected situations that are threatening their reputation or operations. Its specialists are well-equipped with industry knowledge to create crisis management plans that can help clients build their resilience in facing potential issues and risks. 

Crisis management companies cover five areas of crisis management. They deliver end-to-end solutions to businesses in some or all the following areas: 

  • Crisis preparedness: The foundation of effective crisis management. It involves taking proactive measures to identify potential risks, assess vulnerabilities, and formulate comprehensive strategies to mitigate and manage crises. Crisis preparedness also includes creating crisis management protocols and response plans.
  • Crisis response: Solutions implemented during a crisis to minimize the impact on a business, organization, or individual. They involve immediate decisive actions and real-time incident reporting to maintain public trust.
  • Crisis communication: Setting an open communication line with internal teams, stakeholders, media connections, and the public to ensure effective damage control and avoid misinformation.
  • Crisis recovery: Steps taken in guiding organizations through the aftermath of a crisis. This includes assessing the damage, implementing corrective actions, and ensuring accountability to start restoring normal operations.
  • Crisis evaluation: Learning from past crises to improve future crisis management capabilities. By evaluating a crisis response, crisis management firms gather data to analyze response performance and use it to create data-driven changes to an organization’s resilience plan.

Businesses face a wide range of crises, spanning from unforeseen to predictable. PwC’s Global Crisis and Resilience Survey found that 96% of businesses have faced disruption in the past two years. According to a PRNews survey, ethics and compliance crises top the list, with 55% of respondents saying those affect their industries the most. Extreme weather crises follow with 41%, while mismanagement and cyberattacks crises are at 39% chance of affecting an industry.

PwC also pointed out that the lack of expertise presents a significant challenge for organizations, with 31% of respondents facing difficulty building a team of their own with the right skills to create or execute a strategic crisis management plan.

Hiring a crisis management company removes that burden as it offers a ready-to-deploy team of professionals who can handle and monitor your crises to protect your business’ reputation. The following case study is an excellent example. Namely, a leading company in the natural resources industry struggled with a bad publicity crisis; a minority shareholder used strong media connections to promote negative articles about the company.

Percepto addressed these challenges by highlighting the company’s strengths previously unknown to the public, such as good employee benefits, innovative products, and its focus on sustainability. It also revamped the client’s website to enhance user experience (UX) and implemented SEO improvements to boost organic traffic and results.

The crisis management team implemented major content updates highlighting the company’s achievements and philanthropic efforts. Through a niche website, it provided a platform focusing on company news, human resources, and career opportunities. The Percepto team also added profiles for its stakeholders to connect with the audience on a deeper level and created a personal website for the majority shareholders to increase company transparency.

The crisis management strategy that Percepto executed has helped the client establish a positive reputation, diminishing the public’s negative perception of the company after 14 months of the campaign implementation.

What do crisis management firms do?

Crisis management firms offer services that prepare organizations to face adverse incidents, control reputation damage, and communicate effectively with clients’ stakeholders and audiences. Here are some of the services they provide:

  • Risk identification and assessment: This involves pinpointing potential threats an organization might face, such as security breaches, product recalls, or natural disasters.
  • Crisis planning and development: Creating a crisis response plan that outlines communication protocols, a chain of command, and procedures for handling various crisis scenarios.
  • Crisis simulation and training: Conducting realistic simulations to test the crisis plan, identify weaknesses, and train personnel on their roles and responsibilities.
  • Business continuity planning: Developing strategies to ensure critical business functions continue operating even during a crisis. These include incident response procedures, disaster recovery procedures, and a communication plan to keep stakeholders informed during the crisis and throughout the recovery process.
  • Crisis communication strategy: Crafting clear and concise messaging for affected employees, customers, media, or stakeholders and publish them through various channels to address or clarify the issue.
  • Media relations management: Handling media inquiries, pitching stories, and ensuring accurate information reaches the public.
  • Stakeholder engagement: Maintaining clear communication with employees, investors, and other relevant parties to address concerns and maintain trust.
  • Incident command and control: Establishing a central command center to coordinate the crisis response and information flow.
  • Reputation management: Implementing strategies to repair any damage to the organization's reputation caused by the crisis.
  • Litigation support: Assisting with legal issues that may arise from the crisis, such as lawsuits or regulatory investigations.
  • Recovery planning and execution: Developing a plan for restoring normal operations, including rebuilding damaged infrastructure and mitigating any lingering effects of the crisis.
  • Psychological support: Providing counseling and support services to employees who may be traumatized by the crisis.

One example is the case study of AEye, a light detection and ranging (LiDAR) company targeting cities, transportation, automotive, industrial, and defense industries. The company found it difficult to break into the industry because of the negative media coverage surrounding LiDAR tech. Its team contacted Landis Communication to establish itself in the field and in other industries adopting LiDAR technology.

Landis Communications devised a comprehensive plan to address AEye's challenge. This included targeted media outreach campaigns for smart cities, defense, and B2B automotive sectors. It also focused on brand awareness for the client’s market launch, securing positive media coverage regarding safety in the autonomous vehicle space.

To further establish AEye as a thought leader, Landis Communications created the Green Triangle platform, highlighting the client’s position at the forefront of key industries. It even developed a software-defined electric vehicle toolkit and facilitated a major AEye event at the US embassy in Tokyo.

The collaboration led to the following wins for AEye:

  • Secured mentions in over 16,200 media outlets across various industries
  • National broadcast coverage on ABC for its internship program for displaced Ukrainian students in the US
  • A successful AEye event during the Consumer Electronic Show (CES) 2023, showcasing partnerships, product functionality, and a 50% increase in media attention.

How much do crisis management companies charge for their services?

The costs of crisis management firms heavily rely on their professional experience and the specifications of the work you intend for them to do for your company.

Depending on the industry you are in, and the scope of geographies involved, the fees of a crisis public relations firm range between $60,000 to $500,000.

On DesignRush, the top 50 crisis management companies charge an average of $147 per hour. Roughly 11.5% of the crisis management firms on DesignRush accept projects with a minimum budget of less than $1,000, while 1.4% require a $50,000+ minimum budget.

Why should I hire a crisis management firm?

You should hire a crisis management firm to safeguard your business from any crises that may arise. Their expertise, resources, and strategic approach provide invaluable guidance in navigating difficult situations effectively, minimizing damage, and protecting your reputation. Moreover, it helps businesses by:

  • Leveraging industry experience: A crisis management firm has the experience and knowledge to develop a strategic response plan, manage media relations, and communicate effectively with stakeholders. They’ve likely handled similar situations and have the objectivity and industry perspective to fix it.
  • Responding quickly: The quicker you respond to a crisis, the better your chance of containing the damage. A crisis management firm can react quickly and efficiently, taking the pressure off your internal team and allowing them to focus on core business functions.
  • Protecting your reputation: A well-managed crisis plan can prevent long-term damage to a business’ reputation. It can also help you navigate the situation strategically, minimize negative impacts, and work toward reputation recovery.
  • Enhancing communication: A crisis communications agency specializes in crafting clear and concise statements that can control the narrative to avoid misinformation. They can proactively address concerns and manage media inquiries, ensuring your message reaches the public first.
  • Providing access to resources: Crisis firms offer various resources, including legal counsel, media contacts, and communication specialists. These resources allow them to address the crisis from multiple angles, ensuring a comprehensive response to your company’s issues.
  • Proactive planning: According to a survey, only 54% of businesses have a plan in place to deal with a crisis. Crisis communication agencies can help you develop a crisis communication plan even before a crisis hits. This proactive approach allows you to be better prepared for any potential situation.

One prime example of crisis management is the case study of Accounting Seed, an online accounting software provider, that faced a crisis due to its lack of online customer reviews. This was especially evident during sales calls when potential customers brought up the positive reviews of their competitors. These challenges prompted their team to contact Rhino Reviews to create a reputation strategy.

Rhino Reviews conducted thorough research to identify review platforms based on the client’s existing presence and potential impact on the business. It also used a net promoter score (NPS) survey, which helped the team pinpoint the ideal moments in a customer’s journey to request reviews. This strategic timing helped maximize the likelihood of receiving positive feedback.

With a robust reputation strategy, Accounting Seed achieved a 50% increase in reviews. Its collaboration with Rhino Reviews has continued even after two years, solidifying the need to partner with a trusted crisis management firm.

How do I choose the best crisis management firm for my business?

To choose the best crisis management firm for your business, follow these steps:

  1. Identify potential crises: Work with your team and list down the types of potential business crises you may face, including industry-specific risks and general vulnerabilities. Determine what you want to achieve by working with a crisis management company. Do you aim to protect your reputation? Build a good rapport with your target audience? Or establish a crisis management plan to reduce risk?
  2. Consider your budget: Define the amount you will spend on crisis management. This will allow companies to align their proposals with your goals and the services that fit within your means.
  3. Research potential partners: Browse online directories like DesignRush to find prospective crisis management firms. Filter options based on your specific requirements, location, and budget.
  4. Evaluate industry expertise: Explore the crisis management company’s website to learn about its areas of expertise, case studies with similar businesses, and their overall approach to devising a crisis management plan.
  5. Request for a client portfolio and reference: Look for companies with experience handling the same crises you are facing. Contact their previous clients and gather insights from their experiences and the results they achieved from the partnership.
  6. Assess client testimonials: Check authentic reviews on platforms like DesignRush or Google My Business to see what other clients say about their experience working with the crisis management company.
  7. Consider the location: Consider the crisis communications agency’s location. If you require onsite meetings, it is best to hire specialists who can meet with you in person. This will also ensure the confidentiality of the information you share with the crisis management firm, allowing you to monitor the campaign easily.
  8. Shortlist the candidates: Narrow your options to crisis management firms and communicate your intentions to work with them.
  9. Send a request for proposal: Send them a request for proposal (RFP) and ask for a project breakdown, including milestones, scope, schedule, costs, and other desired deliverables.
  10. Check the team members’ expertise: Assess the qualifications and experience of team members assigned to your project. Ask about their certifications and crisis management methodologies.
  11. Consider recovery support services: Crisis management firms can provide valuable recovery support services. These include repairing reputational damage through targeted communication, addressing employee anxieties, and maintaining open communication with stakeholders. Their litigation expertise can also prove crucial in navigating potential lawsuits.
  12. Make a choice: Review contracts and select the crisis management firm that best suits your goals, budget, and requirements.

If you need assistance connecting with agencies that can draft proposals that fit your crisis management needs, explore DesignRush Marketplace. Our platform can help you narrow down possible partners — for free.

How do I find the best crisis management firm on DesignRush that fits my budget?

You can find the best crisis management firm on DesignRush that fits your budget by using our filters. Narrow your search based on the lowest minimum budget of under $1,000 or the highest minimum budget of over $50,000. It also has mid-range prices starting at $25,000, offering various options depending on your company’s size and project scope.

DesignRush also indicates the hourly rate of crisis management companies in its listings. However, for some, rates are only available upon inquiry.

You can reach these agencies through the agency portfolios on the DesignRush marketplace. They feature a short overview of the company and client reviews that offer insights into projects the company has worked on. The portfolios can help you assess the best crisis management firms that match your needs and budget.

What are the key success metrics in a crisis management plan?

Here are essential key success metrics to consider in assessing the effectiveness of a crisis management plan across all these stages:

Preparation:

  • Number of training sessions conducted: Measures the organization’s commitment to training employees in crisis response procedures.
  • Training attendance and participation rate: Indicates employee engagement with crisis preparedness training.
  • Completion of crisis plans: Ensures comprehensive plans are in place for various crisis scenarios.
  • Review of crisis plans: Measures how regularly plans are reviewed and updated to reflect evolving threats and best practices.
  • Time taken to activate the crisis management team: Tracks efficiency in initiating the response process during a crisis.

Response:

  • Crisis communication strategy reach: Measures the effectiveness of communication efforts in reaching target audiences (media, employees, customers). This could include metrics like social media impressions, website traffic, or press mentions.
  • Media monitoring: Tracks the tone and sentiment of media coverage surrounding the crisis. Positive sentiment indicates successful communication.
  • Social media engagement: Measures the level of interaction, such as likes, comments, and shares on social media posts related to the crisis. High engagement may indicate audience interest and potential for misinformation if not managed effectively.
  • Stakeholder satisfaction: Surveys or focus groups can gauge how informed and satisfied stakeholders feel with the organization’s crisis communication efforts.
  • Time to resolve the crisis: Tracks the efficiency of response efforts in containing and resolving the crisis.

Recovery:

  • Recovery cost and resource utilization: Measures the financial impact of the crisis and the efficiency of resource allocation during recovery.
  • Customer churn rate: Tracks the number of customers who discontinue business with the organization after the crisis. A lower churn rate indicates successful customer retention efforts.
  • Employee turnover rate: Measures employee departures after the crisis. A low turnover rate suggests employee trust and confidence in the company's handling of the situation.
  • Brand reputation metric: Tracks public perception of the organization's brand before, during, and after the crisis. It could involve social listening tools or brand reputation surveys.

What questions should I ask crisis management companies before hiring one?

Before hiring a crisis management company, you should ask these questions to ensure that they can effectively assess or mitigate the challenges that may arise:

Its Relevant Background

  1. How long have you been in the crisis management industry?
  2. What area of crisis management do you specialize in?
  3. Can you share a list of clients you worked with and provided crisis public relations services for?
  4. Can you detail one crisis you had to tackle and what steps you took for your client to win over the situation?

Company Services and Processes

  1. How do you devise your crisis communication plans and modify them to suit the needs of our organization better?
  2. What are your processes for crisis communications?
  3. Is your crisis communication procedure objective, realistic, reusable, and repeatable?
  4. How do you map out your contingency plans?
  5. Do you have a legal team or a staff who works closely with a legal counsel?
  6. What monitoring services do you use?

Related to Your Project

  1. How do you integrate risk management into your strategies?
  2. What is your typical timeline for developing a crisis communication plan?
  3. What are the methodologies you use to assist with recovery after a crisis?
  4. How do you implement a well-coordinated and transparent communications system with your clients?
  5. Are you reachable 24/7 during a crisis?
  6. Do you have experience in handling cyberattacks or data breaches?
  7. How do you ensure confidentiality in all business proceedings and client interactions?
  8. What metrics will you use to track the success of your crisis communication efforts? How will you report on these metrics to us?

What are the best crisis management firms in the US?

The top crisis management companies in the US are:

  • Caveni Digital Solutions
    • 4.9 stars on DesignRush (25 reviews)
    • 4.8 stars on Google (37 reviews)
    • Top clients: Pro Support, Phoenician Home Improvement, CoachG, IGS Inc., Vegan Food Tours
  • Link Graph
    • 4.9 stars on DesignRush (33 reviews)
    • 4.6 stars on Google (7 reviews)
    • Top clients: Bright Pattern, eBay, Indian Motorcycle, The Home Depot, HoustonLawyer.com
  • Rhino Reviews
    • 4.8 stars on DesignRush (6 reviews)
    • 5.0 stars on Google (24 reviews)
    • Top clients: Accounting Seed, CiiRUS, &Marketing, Frontpoint Security, PCI East Coast Auctions
  • Lounge Lizard
    • 4.8 stars on DesignRush (10 reviews)
    • 4.6 stars on Google (21 reviews)
    • Top clients: Honeywell, Disney, NYU, Canon, Reuters
  • duGard Communications
    • 4.6 stars on DesignRush (3 reviews)
    • 5.0 stars on Google (1 review)
    • Top clients: Amazon, WeGo, East Chop Capital, Legal Aid Society, Jefferson Street Merchants Association

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