Undisclosed Owner at Bliss Boutiques

5.0★

eCommerce Development Review from Undisclosed

We have been working with First Pier for almost 10 years now, beginning with the launch of our women’s boutique E-Commerce business. First Pier has been responsible for our e-commerce store design, web development, e-commerce SEO, digital strategy, online marketing campaigns and beyond ever since. As a already successful brick and mortar retailer, we saw an opportunity to reach beyond our existing customer bases in Portland, Maine & Portsmouth, New Hampshire by creating an online shopping experience accessible 24/7 and nationwide. First Pier has helped us turn that vision into reality by taking us from no online store and zero sales to a dependable thriving new channel for our business that continues to grow. Our experience with Shopify started when First Pier migrated our site from Magento to a Shopify website. Since First Pier is a designated Shopify Expert, we knew we could trust them with the daunting task of moving all of our products, accounts, and customer history to our new Shopify site. They made the transition to a new e-commerce system painless by ensuring our hands were held along the way, we were thoroughly trained, and none of the SEO ranking keywords were lost. We continue to work with First Pier on expanding our use of Google Shopping SEO and will be implementing Shopify’s Point of Sale in the coming year as part of a continued effort to deliver a unified customer experience at our stores. As a small women’s boutique based in Maine, we are now able to deliver our customer experience to tourist and seasonal customers where they are year round. We would recommend First Pier to anyone looking to build or update a Shopify store.

Undisclosed Owner at Tandem Coffee Roasters

5.0★

Shopify Review from Undisclosed

First Pier has been so helpful with the transition to shopify. After initially setting it up they provided us with great documentation on how to use the site and they've continued to support us through any issues that arise.

Undisclosed Owner at Two Fat Cats Bakery

5.0★

Shopify Review from Undisclosed

First Pier helped us move, update, and launch our online business on Shopify. As a high-traffic bakery, it was important to us that customers buying from around the country were able to view the quality of our products, feel the vibe of our Portland and South Portland shops, and trust that their order would be as special as a visit to our Maine bakery. First Pier delivered mouth-watering e-commerce product photography, an easy-to-use site, and supported us every step of the way. Our shoppable site is now optimized, accurately reflects our brand, and has poised us for growth.

Rida Khan Owner at Undisclosed

5.0★

Email Marketing Review from Rida Khan

This is the second company I've worked with Grazitti at and both experiences have been positive. Their team is able to turn around our requests very quickly and has provided good best practices from their work with other clients. I'd recommend them for the Marketing services.

Patricia Lughezzani Group Vice President of Customer Support & Advocacy at Marketo

5.0★

Web Design Review from Patricia Lughezzani

Grazitti and Marketo Support have successfully partnered to roll out rich functionality and support Portal. Beyond core development skills to implement business functionally in SFDC Service Cloud and Customer Community, the Grazitti team has been a valued contributor to recommend technology such as Solr text search, workflow optimizations, and web creative design.

David Skyberg Product Manager at Ping Identity

5.0★

Digital Marketing Review from David Skyberg

Right from start the Grazitti team gave us the confidence that we do not need to have a plan B. Once things started rolling – they were able to accommodate a number of requirements that were made by the operating teams within the timeframe.