First Pier

It has been a joy to work with First Pier! They are an enthusiastic and hard working group that has shown me just how rewarding it can be to reach out for pro help! FP helped me develop a comprehensive set of branding tools for my hot sauce brand Evan's Rockin' Hot Sauce that I now use everywhere. First Pier finds important parts of my brand’s identity and translates them perfectly into visual language. They helped me build a new website using that language and continue to help me define what my brand means to me and why others should care. All of this work has led to increased sales and has dramatically improved the visibility of my product in a way that feels authentic to its origins which, as a small business owner & product creator, means everything. I wholeheartedly recommend First Pier to anyone looking for help with their branding or marketing goals! "

First Pier did an outstanding job building my Shopify store. The processing of working with them was smooth, and they were able to answer all my questions and accommodate all my requests for the look and functionality of the store. Very happy with the result. "

First Pier helped us move, update, and launch our online business on Shopify. As a high-traffic bakery, it was important to us that customers buying from around the country were able to view the quality of our products, feel the vibe of our Portland and South Portland shops, and trust that their order would be as special as a visit to our Maine bakery. First Pier delivered mouth-watering e-commerce product photography, an easy-to-use site, and supported us every step of the way. Our shoppable site is now optimized, accurately reflects our brand, and has poised us for growth. "

First Pier has been so helpful with the transition to shopify. After initially setting it up they provided us with great documentation on how to use the site and they've continued to support us through any issues that arise. "

We have been working with First Pier for almost 10 years now, beginning with the launch of our women’s boutique E-Commerce business. First Pier has been responsible for our e-commerce store design, web development, e-commerce SEO, digital strategy, online marketing campaigns and beyond ever since. As a already successful brick and mortar retailer, we saw an opportunity to reach beyond our existing customer bases in Portland, Maine & Portsmouth, New Hampshire by creating an online shopping experience accessible 24/7 and nationwide. First Pier has helped us turn that vision into reality by taking us from no online store and zero sales to a dependable thriving new channel for our business that continues to grow. Our experience with Shopify started when First Pier migrated our site from Magento to a Shopify website. Since First Pier is a designated Shopify Expert, we knew we could trust them with the daunting task of moving all of our products, accounts, and customer history to our new Shopify site. They made the transition to a new e-commerce system painless by ensuring our hands were held along the way, we were thoroughly trained, and none of the SEO ranking keywords were lost. We continue to work with First Pier on expanding our use of Google Shopping SEO and will be implementing Shopify’s Point of Sale in the coming year as part of a continued effort to deliver a unified customer experience at our stores. As a small women’s boutique based in Maine, we are now able to deliver our customer experience to tourist and seasonal customers where they are year round. We would recommend First Pier to anyone looking to build or update a Shopify store. "

This was our third website build with Steve, Rebecca, and their team. Each experience has been better than the last. We cannot say enough about the team at Helm Digital/First Pier. They've been very helpful throughout the process and go out of their way to continue to help us after the fact. We're very happy with both the final product and the experience getting to that. (Verified via email) "

First Pier is an exceptional branding, marketing, and public relations firm. They deliver top-quality creative, strategic communications, and advisory services at a level of talent and professionalism that compares and, in fact, competes with much larger and more expensive firms. We have recommended First Pier to several national companies and organizations without hesitation. (Verified via email) "