Are you looking for a reliable AI customer service company to enhance your customer support and satisfaction? With the goal of helping you find the ideal agency partner, we carefully examined authentic client testimonials, service scopes, and detailed case studies of numerous customer service AI companies. As you browse our listing, you can refine your search by location, pricing, team size, budget, and other parameters.
Best Customer Service AI Companies
32 Companies-Rankings updated: September 06, 2026
Every AI development company featured on DesignRush is evaluated for technical capability, industry experience, solution quality, and verified client feedback. Some featured placements may be paid.
Quokka Labs is an end-to-end AI-native engineering and solutions company helping startups, enterprises, and government institutions build, modernize, and scale intelligent digital products...
Top Services:
Mobile App Development
Web Design
Web Development
eCommerce Development
IoT
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
35 Projects Listed
Quokka Labs Services
Mobile App Development
Web Design
Web Development
eCommerce Development
IoT
Cloud Consulting
IT Services
Software Development
AI Development
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MNRE
DHAD
COMCATE
COINIGY
IDOM
IMAGINE SOFTWARE
CONVEGENIUS
TERRA
TALENT QUEST
Data sourced from the agency's DesignRush profile
Quokka Labs Reviews & Testimonials
Karan Magu
Founder at Emerge Intercontinental Pvt Ltd
5.0★
Mobile App Development Review from Karan Magu
It's been an absolute pleasure to work with Sunny and his team at Quokka these past couple of years on myweb - an interface for organizing personal digital activity. Couldn't have chosen a better technical partner to bring my vision to life. This compact yet extremely capable team are the ones who transformed a mere sketch on a piece of paper into a proper and performant software, which I would say works as well as any global software you may have installed on your device (often created by large venture funded team of engineers). I found Sunny after having a poor experience with the quality produced by a previous software development firm, and was instantly convinced by his professionalism and intelligence. I've worked with the team across multiple domains - whether it's iOS Swift and working on a complex share extension for iphones, or Kotlin for Android, or backend work for syncing data, or making a desktop client, even UI/UX design - and would wholeheartedly recommend them to anyone looking for a transparent, trustworthy and capable young team in the realm of software dev. One thing I really appreciated is the regular updates and check ins from their end at each step of the journey, which keeps things clear and transparent.
Reviews verified by DesignRush and sourced from the agency's profile
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Liquid Technologies automates enterprise operations using AI, custom software, and data engineering. We work with healthcare, manufacturing, logistics, and regulated industries to replace manual workflows with intelligent automation...
Top Services:
AI Development
Software Development
IoT
Mobile App Development
Software Testing
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Location
Houston, Texas
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
19 Projects Listed
Liquid Technologies Services
AI Development
Software Development
IoT
Mobile App Development
Software Testing
Business Consulting
Big Data Analytics
DevOps Consulting
Cloud Consulting
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Procheck
Precheck
Intentomatic
Trans Global Solution
Who's On
MyInvites
Powerhouse
Ebco
Data sourced from the agency's DesignRush profile
Liquid Technologies Reviews & Testimonials
Nusrat Jahan Trissa
Manager at Axentec PLC
5.0★
IT Compliance Solution Review from Nusrat Jahan Trissa
Im very happy with the results Liquid Technologies delivered! They provided full-scale IT support and optimized our website for performance, security, and scalability. The site now loads incredibly fast, is beautifully designed, and much easier to manage from the backend.
Timothy was highly responsive throughout the entire processhe listened to our feedback, explained technical concepts clearly, and made sure every update aligned with our business goals. A huge thanks to CEO Hadi Tabani and the entire Liquid Technologies team for their professionalism, technical expertise, and dedication. It was a smooth and successful collaboration from start to finish!
abdul wasey
Review from Google
5.0★
abdul wasey's Review Sourced from Google
Their expert team is dedicated, responsive, and consistently exceeds expectations. Highly recommend for anyone seeking cutting-edge technology development services.
Allen Parker
Review from Google
5.0★
Allen Parker's Review Sourced from Google
Collaborating with Liquid Technologies proved to be a streamlined and trouble-free experience. Their skilled team maintained constant communication with us throughout the project, ensuring that the entire process unfolded seamlessly and without any hitches.
Reviews verified by DesignRush and sourced from the agency's profile
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Dedicated to Transforming Your Business Operations and Online Presence
Unleash the Full Potential of Your Business with Tailor-Made Mobile App, VR, AR and Software Development...
Top Services:
Mobile App Development
Software Development
eCommerce Development
Digital Marketing
VR/AR
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Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
11 Projects Listed
Digital Solutions UK Services
Mobile App Development
Software Development
eCommerce Development
Digital Marketing
VR/AR
AI Development
IoT
DevOps Consulting
ERP Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fire Survey System
EZE Shoring
MySpec
Go List
Force One
Crystals Healing Lights
Simon Payne National Roofing
KM Herbs
CEG Consulting
Site Pro
Data sourced from the agency's DesignRush profile
Digital Solutions UK Reviews & Testimonials
T-W-S Nationwide
Managing Director at TWS Nationwide
5.0★
Mobile App Development Review from T-W-S Nationwide
Fire survey systems is a project myself and Rob at digital solutions created in 2021 from the start we have continued to grow the project and this has been a dream app that fits right into the business
Digital solutions delivered the scope of the app to the best standard and we will continue working with them continuously, they are a excellent business to connect up with to aid your business
Reviews verified by DesignRush and sourced from the agency's profile
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SP-Lutsk is a B2B automation partner for logistics and e-commerce operators. We combine integrations, DevSecOps, and cybersecurity to cut manual work and prevent failures. Every engagement starts with a paid diagnostic. Let's confirm fit before we build...
Top Services:
Cybersecurity
IT Services
DevOps Consulting
eCommerce Development
ERP Consulting
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Location
Lutsk, Ukraine
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
19 Projects Listed
SP-Lutsk Services
Cybersecurity
IT Services
DevOps Consulting
eCommerce Development
ERP Consulting
Software Development
Mobile App Development
AI Development
Graphic Design
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A full service Digital Marketing & Custom Software Development Company
Graphiters is an award-winning software and digital marketing company based in Islamabad, Pakistan. We specialize in website development, custom software development, eCommerce development, SEO services, SMM, mobile app development, graphic design & branding, and complete digital marketing services...
Top Services:
Web Development
eCommerce Development
WordPress Website Design
Mobile App Development
Web Design
Show more
Location
Islamabad, Pakistan
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
19 Projects Listed
Graphiters Services
Web Development
eCommerce Development
WordPress Website Design
Mobile App Development
Web Design
Digital Marketing
Graphic Design
SEO
Software Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empire Limousine Inc
APPNA NJ
Dinein.pk
AtoZ Trade LLC
AMBSI Medical Billing
Ajar Foundation
Hire America Inc
CDS TransNet
Empire WLL
Growin Real Estate
Data sourced from the agency's DesignRush profile
Graphiters Reviews & Testimonials
Alex James
CMIO at APPNA NJ
5.0★
Web Development Review from Alex James
Graphiters delivered end-to-end website design and development, resulting in a fully functional, responsive, and optimized site. The engagement later expanded to include SEO, covering keyword research, on-page and technical optimization, and performance tracking, along with digital marketing support and Generative Engine Optimization. They also manage ongoing website maintenance, including content updates, security, performance, and bug fixes.
Working with Graphiters has been exceptional. The redesign improved page load speed by over 45% and enhanced mobile usability, increasing user engagement by more than 55%. SEO initiatives drove 60%+ growth in organic traffic and a 65% rise in CTR, while recently Generative Engine Optimization improved visibility on Google AI Mode & ChatGPT. Since 2022, proactive maintenance has kept the site issue-free, and direct access to their skilled, adaptable team ensures fast, reliable solutions and a strong long-term partnership.
Stephen James
Head of Digital Marketing at Zamid Lab at Zamid Lab
5.0★
SEO Review from Stephen James
We engaged Graphiters to lead the complete design and development of our website, delivering a visually strong and easy-to-use platform built around real estate industry standards. Their work also covered SEO and website optimization, including on-page SEO, performance enhancements, and mobile optimization. Key outcomes included a fully operational WordPress site, faster page speeds, and a scalable structure focused on lead generation.
The overall experience was excellent, with the project handled efficiently and delivered as agreed. The team was well organized, assigned a dedicated project manager, and maintained consistent weekly communication. The project was completed ahead of schedule. We saw strong improvements in search visibility and site performance, with first-page Google rankings for multiple real estate-related keywords. Organic traffic increased by 45-55%, page load speed improved by 30-40%, and qualified leads from organic search grew by 25-30%.
Muhammad Ali
CTO at Extreme BPO
5.0★
Web Development Review from Muhammad Ali
We were seeking an agency with proven expertise in both website development and SEO, and through our research and their strong online reputation, Graphiters clearly stood out. Their portfolio reflected a deep understanding of technical development paired with a strategic, data-driven approach to SEO.
Graphiters delivered outstanding results by uncovering and leveraging organic gaps in our industry, which led to a significant improvement in our search engine rankings. Their strategic insight and ability to turn overlooked opportunities into measurable growth were particularly impressive. In the end, they helped us establish a robust and competitive digital presence that not only increased our visibility but also supported our overall business goals.
Reviews verified by DesignRush and sourced from the agency's profile
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We execute our projects following a structured approach of ideation, design, development and deployment. Our client base expands across small and medium enterprises and covers Fortune 500 companies as well. We aim to be a 360° support to our customers in every step of their business journey. We offer...
Top Services:
AI Development
Blockchain
VR/AR
Mobile App Development
Web Development
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Location
Gurgaon, India
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
50 Projects Listed
Monkhub Innovations Services
AI Development
Blockchain
VR/AR
Mobile App Development
Web Development
Software Development
Web Design
IT Services
eCommerce Development
Product Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Garantie
MNEE
Piro Space
Data sourced from the agency's DesignRush profile
Monkhub Innovations Reviews & Testimonials
Mohit Baghel
Review from Google
5.0★
Mohit Baghel's Review Sourced from Google
Here, i am working as a intern in android Developer .
The team is full Supportive and dedicated towards his work and
environment is good.
Sangeeta Motiani
Review from Google
5.0★
Sangeeta Motiani's Review Sourced from Google
Ayush and his team have done various projects for me. The team is very astute when it comes to understanding clients needs and provides constructive solutions. Extremely satisfied with their solutions and services.
Highly recommend them.
Ajaypratap Singh
Review from Google
5.0★
Ajaypratap Singh's Review Sourced from Google
Ayush and Raghu are great Founders, As a client I am very happy with solutions they'hve provided for EnergyX - project development partner for Talesun In India
Reviews verified by DesignRush and sourced from the agency's profile
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Veteran-owned AI automation agency offering full-stack services: AI agents, workflow automation, web development, SEO, digital marketing, CRM/Salesforce consulting, cybersecurity & self-hosted solutions. BYOK pricing from $2,500 clients own everything. No subscriptions...
Top Services:
AI Development
Software Development
CRM Consulting
Web Development
Cybersecurity
Show more
Location
Seattle, Washington
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
AutomateNexus Services
AI Development
Software Development
CRM Consulting
Web Development
Cybersecurity
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Curated Travel For You
KourtLit
Techflow
Data sourced from the agency's DesignRush profile
AutomateNexus Reviews & Testimonials
Jarrell A. Green, MBA-DA
CEO-FOUNDER at KourtLit, Inc.
5.0★
Small Businesses Website Development Review from Jarrell A. Green, MBA-DA
AutomateNexus built our entire e-commerce website for KourtLit from scratch. We sell portable pickleball court LED projectors and needed a professional storefront that could handle orders, inventory, and customer communication.
They delivered a modern, mobile-friendly site with a smooth checkout flow, backend database for order and inventory management, and automated email sequences for order confirmations, shipping updates, and follow-ups. They also set up our SEO foundation so we're positioned to rank for product searches.
What stood out was their BYOK approach we own everything they built. No recurring platform fees, no vendor lock-in. They finished the entire project in July 2025 and handed it off with full documentation and training.
If you need an e-commerce site built fast and built right, these are the people to call.
Arionne Patterson M.S.
Owner at Curated Travel For You
5.0★
AI Development Review from Arionne Patterson M.S.
We hired AutomateNexus to build a new website for our boutique travel agency, and they delivered far more than we expected. Erin and the team built us a custom website, client portal, and admin dashboard from scratch plus set up automations that completely changed how we run the business.
Before working with them, we were drowning in manual tasks: sending confirmations, chasing documents, following up with leads. Now most of that runs automatically. The client portal lets our travelers access their itineraries and documents anytime, and the admin backend makes managing bookings so much easier.
What impressed us most was the strategic thinking. They didn't just build what we asked for they helped us rethink our entire workflow and showed us where AI and automation could save us time. We're saving 15-20 hours a week on admin work we used to do manually.
Communication was excellent throughout, delivery was on time, and the final product exceeded expectations. If you're a small business looking to modernize your operations without getting locked into expensive monthly software, I highly recommend AutomateNexus.
Reviews verified by DesignRush and sourced from the agency's profile
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NIX is a global software engineering company with over 3,000 professionals, delivering solutions that help everyone from SMBs to large enterprises scale, streamline operations, and achieve measurable results...
Top Services:
Software Development
Staff Augmentation
AI Development
Cloud Consulting
Cybersecurity
Show more
Location
Tampa, Florida
Number of Employees
1000 & Up
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
NIX Services
Software Development
Staff Augmentation
AI Development
Cloud Consulting
Cybersecurity
Big Data Analytics
eCommerce Development
Managed Services
IT Services
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Verify
ALIENWARE
Cengage
Thomson Reuters
Blueprism
Data sourced from the agency's DesignRush profile
NIX Reviews & Testimonials
Menno Fink
Review from Google
5.0★
Menno Fink's Review Sourced from Google
I’m an independent web professional, working closely with a small network of fellow freelancers to deliver web projects.
For well over a decade, I’ve relied on Nix United as a key technical partner across a wide range of projects. From complex custom solutions to smaller development tasks. They consistently deliver high-quality work. Fast, reliable and they are a always a pleasure to collaborate with.
What sets them apart is their ability to think alongside you, their professional and efficient approach, and their broad technical skill set. Whether it’s backend development, front-end, infrastructure, or UX. They’re able to handle it all.
What I value most is that I can truly rely on them. They’re not just highly skilled developers, they’re a partner I can build on. This allows me to serve my own clients better, knowing that I have a solid technical team to fall back on whenever needed. I wouldn't have been able to take on certain projects without Nix's support.
They’re proactive, professional, and always a pleasure to communicate with. I’ve had countless moments where they stepped in quickly when time was critical.
Working with them brings peace of mind. I worry less because I know they're by my side. If you’re looking for a dependable, capable, and genuinely human team to support your development needs, I highly recommend Nix United.
Communication is always smooth, friendly, and proactive. They truly feel like an extension of my own team. Highly recommended.
Andriy Sydorenko
Review from Google
5.0★
Andriy Sydorenko's Review Sourced from Google
We had a truly pleasant experience interacting with the NIX team.
We worked together on the development of the Resilience Hub psychological support platform.
We are grateful to the team for their flexibility, professionalism, and adherence to deadlines.
We would like to separately note the quality of communication, reliable technical support, and quick response to all requests.
We are pleased with the results of our cooperation!
Reviews verified by DesignRush and sourced from the agency's profile
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Your Trusted Software Partner for AI-Driven Engineering Excellence
EncodeDots excels in crafting enterprise software and mobile applications that drive digital transformation. The agency offers a comprehensive suite of services, including mobile app development, user interface and experience (UI/UX) design, and data analytics, tailored to meet the needs...
Top Services:
Mobile App Development
Web Development
Software Development
IT Services
Digital Marketing
Show more
Location
Ahmedabad, India
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
7 Projects Listed
ENCODEDOTS TechnoLabs Services
Mobile App Development
Web Development
Software Development
IT Services
Digital Marketing
eCommerce Development
Web Design
DevOps Consulting
Business Consulting
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
StoneTradeERP
HorseSync
Memorique
Real Swift
GrowLocal
Team-Up
Aviation
Fantasy Sports
Hospitality Management
Strike11
Data sourced from the agency's DesignRush profile
ENCODEDOTS TechnoLabs Reviews & Testimonials
kenneth kinion
Founder at Validin
5.0★
Web Design Review from kenneth kinion
We recently had the pleasure our new website with ENCODEDOTS TechnoLabs, and we are really pleased with the outcome. They were really patient throughout the entire process and produced precisely what we had envisioned. In addition to being extremely competent and well organized, the staff went above and above to keep us on course. They have been providing us with constant updates since the debut of our website, and we truly value their commitment. It was pleasure working with them and we heartily endorse them to anyone in need of excellent site design services
Roxie Kirk
Photographer/Graphic Designer at The Art Institutes
5.0★
Web Development Review from Roxie Kirk
We had a fantastic experience with ENCODEDOTS TechnoLabs! Their team delivered impressive web development services for our company, showcasing exceptional technical expertise and creativity. The project was completed on time, with seamless communication throughout, ensuring our requirements were met. The website's design and functionality exceeded our expectations, providing an intuitive user experience that perfectly aligns with our brand. ENCODEDOTS demonstrated professionalism, innovation, and a commitment to quality that sets them apart. We highly recommend their services to anyone looking for top-notch web development solutions. Thank you, ENCODEDOTS, for your outstanding work!
Saloni Ahuja
Business Development Manager at PitchBook
5.0★
Web Design Review from Saloni Ahuja
ENCODEDOTS TechnoLabs has been a fantastic partner in providing comprehensive IT services for our company. Their team demonstrated expertise, efficiency, and professionalism in every aspect of the project. They delivered innovative solutions tailored to our needs, ensuring smooth integration and flawless functionality. Communication was seamless, and deadlines were met consistently. The team's dedication to quality and attention to detail exceeded our expectations. ENCODEDOTS TechnoLabs proved to be a reliable and forward-thinking IT service provider, and we are thrilled with the results. Highly recommended for businesses seeking top-notch technology solutions and exceptional customer service!
Reviews verified by DesignRush and sourced from the agency's profile
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LYQX is a dynamic mobile and website development agency based in Ukraine, driven by a passionate team of designers and developers with over five years of experience. Specializing in UX/UI design and software development, the agency brings creativity and expertise to every project, ensuring exceptional results...
Top Services:
Mobile App Development
Software Development
Web Development
UI/UX Design
eCommerce Development
Show more
Location
San Francisco, California
Number of Employees
Under 49
Average Hourly Rate
$49/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
LYQX Services
Mobile App Development
Software Development
Web Development
UI/UX Design
eCommerce Development
Web Design
AI Development
Blockchain
IT Services
Product Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
At Atomic Actions, were all about making your business run smoother and smarter. We help companies multiply revenue and cut operational costs through automation and AI
We mix technical expertise with business mindset to smooth out what's holding you back...
Top Services:
AI Development
Software Development
CRM Consulting
ERP Consulting
IT Services
Show more
Location
Alexandria, Virginia
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
6 Projects Listed
Atomic Actions Services
AI Development
Software Development
CRM Consulting
ERP Consulting
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Be Known
BlackWood GmbH
FBA
Agence 1985
Automation Accelerator
Consumer Direct Windows & Doors
Bona Fide Juicery
Machinet
Vivians
Data sourced from the agency's DesignRush profile
Atomic Actions Reviews & Testimonials
Ivan Bulgakov
Review from Google
5.0★
Ivan Bulgakov's Review Sourced from Google
Working with Atomic Actions on JET projects was amazing. We developed stuff learning platform that helps our international contractors to onboard faster!
Bojan Savic
Review from Google
5.0★
Bojan Savic's Review Sourced from Google
Good people across the board. Easy to work with, cost effective and highly competent. My company has worked with them on multiple projects, all successful.
Daniel Pope
Review from Google
5.0★
Daniel Pope's Review Sourced from Google
Honestly, I didn't expect to be this impressed. Atomic Actions leveled up our processes and freed up a ton of our time. Before them, we were drowning in manual client onboarding and endless content creation - my team was spending a ton of time and energy on routine tasks that slowed us down and even worse...did nothing to actually help us grow.
These guys came in, understood our pain points, and built out systems that blew our expectations out of the water. Now, with their AI-powered content agent, we can pump out all sorts of marketing assets in minutes, not days. Our strategists finally can focus on creative work instead of copying the same old emails and docs.
And the best part? It all just runs quietly in the background, organizing everything and saving it right where it needs to be.
On the onboarding side, Atomic Actions automated our whole process: from the client's first form to setting up everything in our CRM and other tools. What used to take us days (and no joke, a LOT of headaches) now clicks by in 10–15 minutes.
Since implementation:
- We onboard clients 95% faster
- Create content 92% faster
- Have 400% increase in client capacity without new hires
- Freed up 40+ hours/month for the team,
- And can save $18k/year by replacing manual labor
The team at Atomic Actions actually cares about the end result (a rarity, seriously).
If you’re looking to free up your time, scale your operations, and take some serious stress off your plate — I can’t recommend Atomic Actions enough. Worth every penny!
Reviews verified by DesignRush and sourced from the agency's profile
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Custom AI Agents for business automation and smart communication, combining deep ML expertise with
Springs is a service company specializing in building Custom AI Agents tailored to specific business goals. With deep expertise in Conversational AI, AI Agent development, and Business Automation...
Top Services:
AI Development
Software Development
Software Testing
Cloud Consulting
Staff Augmentation
Show more
Location
Vancouver, Canada
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Springs Services
AI Development
Software Development
Software Testing
Cloud Consulting
Staff Augmentation
Web Design
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Our multidisciplinary team combines technical expertise with industry insight, ensuring solutions that are reliable, secure, and designed for real-world use. We partner with both emerging startups and established enterprises, tailoring each project to achieve tangible business results. Our standards are...
Top Services:
Software Development
Web Development
IoT
AI Development
Mobile App Development
Show more
Location
Tallinn, Estonia
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Krabu Grupp Services
Software Development
Web Development
IoT
AI Development
Mobile App Development
UI/UX Design
Cloud Consulting
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hygge Software - your strategic partner on your business's digital journey.
We are Hygge Software a strategic tech consulting and development company helping businesses solve real challenges and achieve measurable results. We combine deep technical expertise with a business-first mindset to align technology with your goals...
Top Services:
AI Development
Mobile App Development
Software Development
Software Testing
IT Services
Show more
Location
Warsaw, Poland
Number of Employees
50 - 99
Average Hourly Rate
$45/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Hygge Software Services
AI Development
Mobile App Development
Software Development
Software Testing
IT Services
Staff Augmentation
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
On Air
W.L. Petrey Wholesale
Live My Steps
Heated
Smarter Humans
Data sourced from the agency's DesignRush profile
Hygge Software Reviews & Testimonials
Daria Mateichenko
Review from Google
5.0★
Daria Mateichenko's Review Sourced from Google
We partnered with HS on few projects. Started with small test work to see how things would go on a small scale. During this test we were able to talk with mgmt team (both PM and Top mgmt), CTO and few tech team members and we liked what we heard. Team was really focused on suggesting to us different options and describing pros and cons of each. So we proceeded to a bigger project planning. It's mid the journey and so far we are happy with the approach and quality, especially when some tension comes up with bugs or anything - we're able to figure out the win win, and we receive reasonable outline of why this or that happened.
El porqué de las cosas
Review from Google
1.0★
El porqué de las cosas's Review Sourced from Google
One of the worst software companies we’ve ever worked with.
If you're considering working with them, read this first:
They never delivered the product they committed to — after getting paid, they vanished, leaving us with nothing.
Their business model seems to be: drag out projects endlessly, then charge extra to fix their own technical mess.
Endless bugs — every fix introduced more problems. It was a never-ending cycle.
The product never worked at any point, not even partially.
They talk a lot about “best practices”, “scalability”, and “clean architecture”, but:
Their code, reviewed by external experts, was a disaster.
Functions with over 500 lines, no automated tests, no proper error handling, and no security.
Critical security flaws:
Users could access and modify other users’ resources — a massive breach of trust and privacy.
Ultimately, it was a complete waste of time, money, and energy.
When challenged, they were arrogant and even mocked us instead of taking accountability.
🔴 Avoid them at all costs. If you value your time, your budget, and your sanity — don’t even call them.
Reviews verified by DesignRush and sourced from the agency's profile
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Outsourced Marketing helps businesses overcome their biggest marketing, lead generation, SEO, social media, content, and website challenges by implementing a marketing system that makes marketing seem easy.When you work with us you're working with a top-rated agency:
A Top Web Design Agency in Toronto by...
Top Services:
Digital Marketing
Digital Strategy
SEO
Digital Services
Web Design
Show more
Location
Toronto, Canada
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Outsourced Marketing Services
Digital Marketing
Digital Strategy
SEO
Digital Services
Web Design
AI Development
Content Marketing
PPC
Email Marketing
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Simplifying Your Digital Needs With Unlimited Skills
Protovo Solutions is an experienced and reliable group of digital engineers, problem solvers, thinkers, consultants, and all-around specialists. We believe in providing one-of-a-kind solutions to everyone of our customers, since we are the creators of human experience. Our mission is to simplify the...
Top Services:
CRM Consulting
Software Development
eCommerce Development
Digital Services
Web Development
Show more
Location
Bhilwara, India
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Protovo Solutions Services
CRM Consulting
Software Development
eCommerce Development
Digital Services
Web Development
Digital Marketing
AI Development
IT Services
Staff Augmentation
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Small Business Industry
Marketing Industry
Data sourced from the agency's DesignRush profile
Protovo Solutions Reviews & Testimonials
Mohamed Farrag Enab
Marketing Manager at Blue Ray Properties L.L.C
5.0★
CRM Consulting Review from Mohamed Farrag Enab
Protovo's CRM module customization yielded significant measurable outcomes, enhancing overall efficiency with a notable X% reduction in task completion time. User adoption saw a commendable X% increase, and the customization contributed to a substantial X% decrease in data errors. The impact on sales was evident, with a noteworthy X% boost in leads and conversions directly attributed to the tailored module. User satisfaction remained high, as reflected in positive feedback and a satisfaction rate of X%. Additionally, the project resulted in tangible cost savings of X% through improved operational efficiency. The system's adaptability was showcased by seamlessly incorporating X number of changes and updates. Collectively, these measurable achievements underscore Protovo's effectiveness in delivering a customized CRM solution that significantly enhances business processes and outcomes.
Anjali Nawal
Review from Google
5.0★
Anjali Nawal's Review Sourced from Google
Starting my internship with Protovo by my first year of engineering and becoming the junior software engineer at Protovo, it was really a great experience and time with a company like this where i got to know about many of the latest technologies and one with great work culture which every person dream for. A great boss is always a one people want in company and here I got three. Seniors are really friendly and always help and guide me with work and our leaders too. I would suggest you too get a chance to work with Protovo if you want to do something in life and you will not regret it later. Best place for freshers and also for interns to start their career and boost the confidence. Go with Protovo #protovian
Aakanksha Dadhich
Review from Google
5.0★
Aakanksha Dadhich's Review Sourced from Google
Working in protovo solutions gives me learning in new technologies and explore my skills. Company has friendly environment and work ethics.
company is best place who love their work and have passion for their work.
I suggest all freshers to start your career with company you will get lots of learning here.
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We create future-ready solutions that transform the way businesses operate. From workflow automation and AI-driven applications to immersive 360º experiences and drone technology, we help businesses work smarter, engage better, and scale with confidence...
Top Services:
VR/AR
Mobile App Development
Software Development
Wearables
IoT
Show more
Location
Nelson, New Zealand
Number of Employees
Under 49
Average Hourly Rate
$80/hr
Minimal Budget
$1,000 - $10,000
Digital Diligence Limited Services
VR/AR
Mobile App Development
Software Development
Wearables
IoT
AI Development
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Port Nelson
Clearwater Mussels
Health New Zealand
Ngāti Kuia
Spa World Australia/NZ
Nelson Airport
Nelson Aviation College
Spa Store
Precision Regrinds
Concrete Unlimited
Data sourced from the agency's DesignRush profile
Digital Diligence Limited Reviews & Testimonials
Ainsley Sinclair Palairet
Review from Google
5.0★
Ainsley Sinclair Palairet's Review Sourced from Google
I thought Tim and Savannah (Digital Diligence) were FAB from the first time we met, and I was not mistaken. If you're looking for honest, high-quality, and highly skilled tech support in the Zoho space, you won't find better.
From our very first interaction at a user group, they impressed me with their style or working together and knowing their stuff. Now as a client I can attest to lovely clear communication, very prompt response times, and genuine commitment to solving problems efficiently. They provided smart, tailored solutions that showed real understanding of their technical side, but most importantly to me, they get the practical needs of my business.
What really stood out was their willingness to go the extra mile—getting urgent work turned around quickly without ever compromising on quality, and setting us up for success with generous scoping meetings to start with. Their pricing is fair and transparent, and I always felt like they had my best interests at heart.
I recommend DDL to anyone needing reliable, professional, and genuinely helpful support with their Zoho package.
Matthew Jenke
Review from Google
5.0★
Matthew Jenke's Review Sourced from Google
I had the pleasure of working with Savannah & Mike on a recent video project, and it quickly made sense why Digital Diligence / Zest Creative has such a solid reputation. Right from the start, they brought sharp thinking, clear communication, and a great sense of how to align creative ideas with a brand’s goals.
Savannah & Mike struck a great balance between trusting the creative process and offering ideas that took the project to another level.
What stood out most was DDs collaborative approach. They create a team environment that’s positive, respectful, and productive, which made everything run smoothly. It’s rare to find someone who can zoom in on the details while keeping the big picture in mind.
I’d absolutely recommend Digital Diligence to anyone looking for digital strategy and creative direction that really works.
Matt – Director, Silver Eye Films
Anderson Harris
Review from Google
2.0★
Anderson Harris's Review Sourced from Google
I would not recommend working with this company if you value your time and money. The project was not completed within the agreed timeframe, and it became clear that they have a limited team working on it. Additionally, their fees are quite high relative to the quality of service provided.
Reviews verified by DesignRush and sourced from the agency's profile
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Mediusware Limited-Your Trusted B2B IT Partner for Scalable Growth
Since 2015, Mediusware has successfully delivered 850+ projects across 20+ countries, serving over 1,000 global clients with a team of 120+ skilled professionals...
Top Services:
eCommerce Development
Web Development
Digital Marketing
Software Testing
AI Development
Show more
Location
Mount Pleasant, South Carolina
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Mediusware Limited Services
eCommerce Development
Web Development
Digital Marketing
Software Testing
AI Development
Mobile App Development
Software Development
Big Data Analytics
UI/UX Design
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DOT IT is a Dubai-based digital solutions agency specializing in website development, AI automation, digital marketing, and workflow optimization. We help startups and enterprises streamline operations, capture leads, and grow online with powerful tools and scalable systems. From conversion-focused websites...
Top Services:
Web Development
AI Development
CRM Consulting
Digital Marketing
eCommerce Development
Show more
Location
Dubai, United Arab Emirates
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
DOT IT Global Business Solutions Services
Web Development
AI Development
CRM Consulting
Digital Marketing
eCommerce Development
WordPress Website Design
SEO
eCommerce
Software Development
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AI Industry
eCommerce Industry
Construction Industry
Corporate Services Industry
Education Industry
Dental Industry
Agriculture Industry
Real Estate Industry
Data sourced from the agency's DesignRush profile
DOT IT Global Business Solutions Reviews & Testimonials
Kelly Roberts
Review from Google
5.0★
Kelly Roberts's Review Sourced from Google
DOT IT services was incredible from the start. They listened to everything that I wanted and came through perfectly. I would choose them again in a heartbeat!
Reviews verified by DesignRush and sourced from the agency's profile
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Context Studios is a German AI development agency from Berlin specializing in production-ready AI solutions. We build custom AI agents, content automation systems, and intelligent applications using cutting-edge tools like Claude, GPT, and Gemini. Our expertise spans MCP server development, multi-agent...
Top Services:
AI Development
Mobile App Development
Software Development
Location
Berlin, Germany
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Context Studios Services
AI Development
Mobile App Development
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Web & Mobile app development company serving clients globally. iOS, Android, Flutter, React Native & AI apps. 15+ years. 5.0 Google · 4.9 Clutch...
Top Services:
Mobile App Development
Staff Augmentation
IT Services
CRM Consulting
ERP Consulting
Show more
Location
Jaipur, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Deorwine Infotech Services
Mobile App Development
Staff Augmentation
IT Services
CRM Consulting
ERP Consulting
Software Development
AI Development
Web Development
UI/UX Design
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dabur India Ltd.
Cashcry
The Laundry Machine
Data sourced from the agency's DesignRush profile
Deorwine Infotech Reviews & Testimonials
Harshit Verma
Review from Google
5.0★
Harshit Verma's Review Sourced from Google
Deorwine Infotech is a growing IT company known for its dynamic work environment and supportive team culture. It offers great learning opportunities, especially for freshers, with exposure to real-time projects. The management is approachable, and the work-life balance is well maintained, making it a good place to start your career.
Siddharth Goyal
Review from Google
5.0★
Siddharth Goyal's Review Sourced from Google
Working at Deorwine Infotech as a MERN stack developer has been an amazing experience. The team is collaborative, projects in AI, mobile apps, and website development are challenging and rewarding, and there’s always room to learn and grow as a developer.
Farah Jardine
Review from Google
5.0★
Farah Jardine's Review Sourced from Google
This is an amazing company. I highly recommend them to anyone looking for a team that will with every step as you develop your app or any other tech based projects.
Reviews verified by DesignRush and sourced from the agency's profile
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Softico is an AI consulting, integration, and custom development company that helps businesses identify operational problems and turn them into practical, working AI-enabled solutions. Rather than selling a particular AI product, Softico focuses on improving business processes, connecting existing software...
Top Services:
AI Development
Digital Strategy
Web Development
Software Development
Staff Augmentation
Show more
Location
Boca Raton, Florida
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Softico Services
AI Development
Digital Strategy
Web Development
Software Development
Staff Augmentation
Cloud Consulting
Managed Services
IT Services
DevOps Consulting
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Digital Anchor is a San Diego web systems studio for small businesses, nonprofits, and growing teams. We rebuild dated websites, take over WordPress installs nobody wants to touch, and keep search rankings intact through the move. After launch, we stay on as the people you call when something breaks...
Top Services:
Web Design
WordPress Website Design
Web Development
eCommerce Development
Digital Marketing
Show more
Location
San Diego, California
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
Digital Anchor Services
Web Design
WordPress Website Design
Web Development
eCommerce Development
Digital Marketing
AEO
SEO
PPC
Social Media Marketing
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Startups Advisory is a growth execution platform designed for startup founders who are overwhelmed by managing marketing, operations, sales, and administrative tasks themselves. The company combines a Dedicated Growth Assistant, a Key Growth Manager, and six specialist execution teams into a single integrated...
Top Services:
Business Consulting
Market Research
AI Development
IT Services
Staff Augmentation
Show more
Location
Wilmington, Delaware
Number of Employees
50 - 99
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
Startups Advisory Services
Business Consulting
Market Research
AI Development
IT Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Alchemy Consulting Services is a fractional CIO and AI transformation practice led by David Viney, a chartered accountant (ACA) and IT professional (CITP) with over 30 years of technology leadership across WPP, Heathrow, BSI, Arup and the BBC. We help organisations move beyond AI pilots into governed...
Top Services:
AI Development
IT Services
Staff Augmentation
Cybersecurity
Digital Strategy
Show more
Location
Leeds, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$1400/hr
Minimal Budget
$1,000 - $10,000
Alchemy Consulting Services
AI Development
IT Services
Staff Augmentation
Cybersecurity
Digital Strategy
Business Consulting
ERP Consulting
CRM Consulting
Cloud Consulting
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are small but mighty in the use of flexible resources that allow us to be an extension of your team, agency, or product. Pushing 15 years of quality design, development, and producing great products; we look forward to being part of your team...
Top Services:
Design Services
Web Development
eCommerce Development
AI Development
Mobile App Development
Show more
Location
Pflugerville, Texas
Number of Employees
Under 49
Average Hourly Rate
$85/hr
Minimal Budget
$1,000 - $10,000
&Pixels Services
Design Services
Web Development
eCommerce Development
AI Development
Mobile App Development
AEO
SEO
Engineering
Web Design
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
nearshore software development & outsourcing partner
Nearshore software development and white-label delivery partner for U.S. agencies and established companies. We modernize legacy systems and extend agency capacity with senior React, Node, and React Native teams your time zone, fluent English, predictable delivery...
Top Services:
Web Design
Web Development
Software Development
AI Development
Mobile App Development
Show more
Location
Chapecó, Brazil
Number of Employees
50 - 99
Average Hourly Rate
$60/hr
Minimal Budget
$1,000 - $10,000
Epicora Services
Web Design
Web Development
Software Development
AI Development
Mobile App Development
Staff Augmentation
IT Services
Software Testing
IoT
Cybersecurity
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
GSUS Star Software is a ERP solutions providers specializing in ERP implementations, mobile and web app development, AI services, and UI/UX design. We help growing businesses streamline operations, enhance decision-making, and scale efficiently with platforms like SAP Business One, Microsoft Business Central...
Top Services:
Mobile App Development
ERP Consulting
UI/UX Design
AI Development
Web Design
Show more
Location
Chennai, India
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
GSUS Star Software Solutions Pvt Ltd Services
Mobile App Development
ERP Consulting
UI/UX Design
AI Development
Web Design
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Zest
Practo
Cuemath
Brita
Ninjacart
Herbal Isolates Pvt Ltd
Harsha Toyota
Data sourced from the agency's DesignRush profile
GSUS Star Software Solutions Pvt Ltd Reviews & Testimonials
Revanth R
Review from Google
5.0★
Revanth R's Review Sourced from Google
GSUS developed a highly effective custom CRM application that streamlined our customer management processes. The application is user-friendly, efficient, and tailored to our needs. Their team provided excellent support, ensuring smooth implementation and seamless integration with our existing systems. Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile
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Where ambitious businesses meet limitless technology.
We're the growth catalyst for companies ready to break through their technical ceiling. Specializing in high-impact digital transformation, we turn your boldest scaling challenges into streamlined success stories.
Our Sweet Spot: Taking fast-moving...
Top Services:
ERP Consulting
Software Development
AI Development
Mobile App Development
IT Services
Show more
Location
Mumbai, India
Number of Employees
Under 49
Average Hourly Rate
$28/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Scalix Enterprise Solution LLP Services
ERP Consulting
Software Development
AI Development
Mobile App Development
IT Services
CRM Consulting
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Uistudioz is a Webflow Development Agency specializing in Webflow design, development, and Figma to Webflow solutions...
Top Services:
Web Design
UI/UX Design
Digital Marketing
Mobile App Development
eCommerce Development
Show more
Location
Ahmedabad, India
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Uistudioz Services
Web Design
UI/UX Design
Digital Marketing
Mobile App Development
eCommerce Development
Web Development
SEO
AI Development
WordPress Website Design
AEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
iCoderz
Deonde
Picfy
Data sourced from the agency's DesignRush profile
Uistudioz Reviews & Testimonials
Timothy Scott
Review from Google
5.0★
Timothy Scott's Review Sourced from Google
I’ve been working with Uistudioz for a few months now, and they’ve been fantastic. The quality of their web design is top-notch, and their coding is perfect, everything works flawlessly. What really stands out is their speed; they deliver fast, and communication is just as quick and efficient. It’s been a great experience, and I’ll definitely keep working with them!
Mukesh Panchal
Review from Google
5.0★
Mukesh Panchal's Review Sourced from Google
I recently had the pleasure of working with Uistudioz , and I couldn't be more satisfied with the experience. From the very beginning, their team showcased exceptional professionalism, creativity, and a deep understanding of my project needs.
The designers at uistudioz not only delivered high-quality work but also went above and beyond to ensure that every detail was perfected. They were receptive to my feedback and made revisions promptly without compromising on quality. Their ability to blend aesthetics with functionality truly impressed me.
What stood out most was their dedication to customer satisfaction. They were always available for communication and made the entire process smooth and stress-free. I am thrilled with the final outcome and would highly recommend Uistudioz to anyone in need of top-tier design services.
Thank you, pritesh sudra for your outstanding work!
Veenu Jain
Review from Google
5.0★
Veenu Jain's Review Sourced from Google
We were quite impressed with the professionalism shown by Pritesh. His patience to listen and capture our business requirements and then present it in a visual format in a timely manner was impressive. As a start-up, we asked for many iterations and got full support from him in a timely fashion.
Reviews verified by DesignRush and sourced from the agency's profile
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Your one-stop destination for all digital solutions!
Nexgits is a leading IT solutions company in India, specializing in AI, ML, AR/VR, WebGL, mobile, and enterprise software. With 150+ projects and ISO 9001:2015 certification, we deliver innovative, scalable tech that drives growth and transforms businesses...
Top Services:
IT Services
Mobile App Development
Software Development
VR/AR
eCommerce Development
Show more
Location
Ahmedabad, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Nexgits Private Limited Services
IT Services
Mobile App Development
Software Development
VR/AR
eCommerce Development
Web Development
AI Development
Business Consulting
WordPress Website Design
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Jio Glass
CJ
Tangelo Games
Edu Play Cloud
Kreedo Games
Communication Craft
Czechpromotion
Ciao Bazar
SimTac
Dreams and Magic
Data sourced from the agency's DesignRush profile
Nexgits Private Limited Reviews & Testimonials
Vijay Parmar
Review from Google
5.0★
Vijay Parmar's Review Sourced from Google
I recently joined Nexgits Private Limited as an AI/ML Intern. The work environment is positive, collaborative, and highly motivating. The team is skilled, supportive, and always ready to guide me whenever I need help. I’m excited to work on innovative projects, sharpen my technical skills, and grow both personally and professionally with such a dynamic organization.
Bhavika Sainani
Review from Google
5.0★
Bhavika Sainani's Review Sourced from Google
I've had the pleasure of working with Nexgits and I must say, their expertise and service have exceeded my expectations in every way.
Their team of highly skilled professionals demonstrated exceptional technical knowledge, providing innovative solutions to our complex IT challenges.💯
Riya Soni
Review from Google
5.0★
Riya Soni's Review Sourced from Google
I recently joined Nexgits Private Limited as a Junior Data Analyst, and my experience so far has been fantastic.
The company has a welcoming and supportive environment that helps new employees settle in quickly. The culture here fosters learning, collaboration, and innovation, making it an ideal place for fresh talent to grow.
I’m excited to continue growing and contributing here!
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An AI customer service company is a company that uses artificial intelligence (AI) technologies to provide customer support solutions. It develops and deploys AI-driven tools like chatbots, virtual assistants (VAs), and automated response systems to handle customer inquiries, resolve issues, and elevate overall consumer satisfaction. By using natural language processing (NLP), machine learning (ML), and other advanced AI tools, a customer service AI company delivers efficient, accurate, and personalized customer service experiences.
Here are some common challenges that AI customer service companies help overcome:
Overwhelming number of customer inquiries
Lack of manpower in handling extensive backlogs of unresponded requests
Long waiting periods due to varied time-zones
Non-standardized and error-filled responses across all customer interactions
Lack of accessibility and inclusivity when providing support for a diverse client base
Poor structure when handling and processing large volumes of customer data in a structured manner
Identifying fraudulent activities that can harm the company’s reputation
Conducting frequent algorithm training to sustain an agile semantic architecture
AI is projected to become a common investment in customer experience within the next few years, as more than 80% of businesses are expected to implement applications based on generative AI. Notably, the chatbot market is forecasted to expand significantly, with projections indicating an estimated $15.5 billion growth by 2028. Moreover, businesses adopting AI engineering practices are anticipated to outperform competitors by at least 25% by 2026 in terms of the number and speed of AI models deployed.
Success Story
Here's a case study showcasing how strategic AI integration can optimize customer support operations in dynamic service environments:
Challenge: A SaaS eLearning platform experienced significant fluctuations in customer support inquiries throughout the academic year. In need of year-round staffing, the client sought a scalable solution to handle seasonal spikes in customer queries and reduce training durations for support specialists.
Solution: After identifying automation opportunities and analyzing common customer questions, AI customer service company Aristek Systems implemented an AI chatbot using large language model (LLM) technologies. Aristek Systems' implementation effectively managed Level 1 support queries and assisted in resolving complex Level 2 issues, as the model had training on platform manuals and real-time interactions.
Results: The chatbot eliminated the need for seasonal staff adjustments while ensuring consistent 24/7 support in different seasons. It also minimized escalation risks with contextually relevant responses which reduced case resolution times and improved overall customer satisfaction and retention.
What do AI customer service companies do?
AI customer service companies streamline customer support operations using advanced algorithms, ML, response automation, predictive AI, and customer interaction analysis. They tailor AI solutions to deliver more efficient, personalized customer care experiences, which significantly optimizes operational efficiency. Their AI customer service solutions reduce response times, handle repetitive queries, and enable 24/7 support.
Common AI customer services include:
Chatbots and VAs Using automated tools to handle customer inquiries, provide information, and resolve issues in real-time without human intervention
Sentiment analysis Employing AI technologies to analyze customer feedback and interactions, determine the customer's emotional state, and improve response strategies
Predictive analytics Analyzing past interactions and data trends to anticipate customer behavior and enable more proactive AI customer services
NLP implementations Leveraging AI-based customer support technology that allows chatbots and VAs to understand, interpret, and respond to human language in a natural, conversational manner
Customer interaction analytics Tracking and analyzing customer interactions across different channels to provide insights into customer preferences and pain points
24/7 AI for customer support Providing timely, around-the-clock assistance regardless of time zones
Automated ticketing systems Automatically categorizing and prioritizing customer issues for efficient resolution by human agents or automated systems
Personalization engines Customizing AI systems to deliver responses and service offers based on individual customer profiles
Success Story
To better understand the transformative power of AI-based customer support, we examine a compelling case study showcasing Azumo's collaboration with its client. This partnership illustrates how the customer service AI company’s innovative approach refined Azumo’s digital engagement strategies to boost its efficiency:
Challenge: The client needed an easy-to-implement and economically viable AI chatbot amid advancements in AI technologies. It requested a solution that could streamline customer interactions and operational processes without requiring extensive resources or technical expertise.
Solution: Azumo developed Charlibot, a no-code/low-code platform with flexible integration options. Modern LLMs like ChatGPT underlined the solution, powering its reasoning and semantic search capabilities. It was designed to handle inbound inquiries, customer support questions, and other data requests without needing the additional assistance of a chat support agent.
Results: Charlibot transformed customer service interactions, and the client started effectively engaging with online visitors and converting inquiries into sales.
How much do customer service AI companies charge for their services?
Customer service AI companies typically charge between $0.05 and $1.5 per AI-powered interaction, i.e., AI-powered responses by AI assistants or chatbots — some of the most common AI customer service offers. These companies offer a range of pricing models, including subscription-based, usage-based, and custom options, tailored to meet diverse business needs. Here's a breakdown of typical costs:
Consumption-based fee: $0.006-$1 per text or audio request
The top 50 customer service AI companies on DesignRush charge an average of $43 per hour. Approximately 5.1% of the agencies accept projects with a budget of less than $1,000, making them accessible to startups and smaller businesses seeking to incorporate AI in their customer support operations. On the other hand, 5.1% require a minimum project budget of $50,000, offering clients comprehensive AI-powered solutions, customized strategies, and premium support services.
Why should I hire a customer service AI company?
You should hire a customer service AI company to optimize your customer support strategies. With advanced AI technology, these companies offer immediate, around-the-clock assistance without human intervention. They reduce wait times and contribute to cutting down on operational costs. In essence, implementing AI for customer support can free your agents from handling repetitive, mundane inquiries, allowing them to focus on more complex tasks.
Hire customer service AI companies because they:
Increase response accuracy by leveraging AI's ability to learn and adapt
Provide consistent and unbiased responses for a uniform customer experience
Can be scaled accordingly to handle peak times and growing customer bases, thus eliminating the need for additional staffing
Integrate with existing customer relationship management (CRM) systems for enhanced data management
Automate routine inquiries for higher-value interactions
Monitor customer interactions in real-time to identify and address issues promptly
Customize responses based on previous conversation history
Improve training for human agents by providing AI-driven insights and feedback
Success Story
The following case study highlights the increased adoption, efficiency benefits, and competitive advantages of AI-driven customer service technologies:
Challenge: An electronics manufacturer sought to enhance its direct-to-consumer (D2C) customer and sales support through a more user-friendly interface. The solution was envisioned to validate the value of an on-website chatbot as an additional D2C communication channel, specifically targeting iOS device owners.
Solution: Master of Code Global developed and launched a chatbot functioning as a virtual shopping assistant that connects with customers in real-time and provides personalized product recommendations through generative AI. The bot was integrated into the Shopify eCommerce website to guide buyers through the ordering process, answer questions, and assist with checkout. Moreover, it offered to connect recipients with a human agent in case of more complicated queries.
Results: Master of Code Global's implementation of the AI-powered chatbot resulted in an average customer satisfaction score (CSAT) of 80%. It achieved an engaged session rate of 84%, while the average order value through the chatbot was approximately $300.
How do I choose the best AI customer service company for my business?
You can choose an AI customer service company that best aligns with your business requirements by carefully evaluating credentials, qualifications, previous projects, and other pertinent factors. Follow these steps to ensure you make an informed decision:
Define your specific needs Determine the type of AI customer service that would best accommodate your needs. This may be chatbots, voice assistants, automated responses, or a combination.
Research agencies Look up agencies on Google and credible directories, such as DesignRush, to curate a list of prospective partners.
Examine reputation Look at authentic reviews and testimonials from other businesses using these AI customer service companies to gauge their reliability.
Check for technology fit Assess whether the companies' AI technologies integrate well with your existing systems and platforms.
Read about customization Check if their AI customer service solutions are customizable to fit your brand voice, customer base, and unique requirements.
Ensure scalability See if their AI for customer support can scale with your business as it grows, both in terms of volume and complexity.
Investigate accuracy and reliability Assess their performance in terms of understanding queries with precision and providing relevant responses.
Look into security and compliance Verify if they employ security standards and compliance with relevant regulations, especially for handling sensitive customer data.
Explore availability of maintenance services Assess the level of ongoing support the service providers offer to ensure a smooth transition and undisrupted operations.
Weigh the costs and potential ROI Compare pricing models and consider the value their best AI services can provide in terms of time savings and improved customer retention.
Send request for proposals (RFPs) and schedule interviews Based on your initial assessments, create a shortlist of up to five candidates. Send detailed RFPs and schedule interviews so you can ask questions pertinent to their work, the potential partnership, and the proposals submitted.
Arrive at a decision Assess the performances of the shortlisted candidates during the interviews and evaluate their proposals and how effectively they articulated them. Based on these evaluations, choose the AI customer service company that will positively impact your business.
If you need to expedite your search for the ideal AI customer service company, DesignRush can help. Simply head to our Marketplace and share your project details with us. Based on your requirements, we'll introduce you to five fitting potential agency partners — for free.
How do I find the best customer service AI company on DesignRush that fits my budget?
Use our directory's advanced filtering options to find the best customer service AI companies on DesignRush, that fit your budget. You can refine your search by selecting cost-effective agencies taking on projects starting at $1,000, or those that have a budget requirement of $50,000 and above.
Our agency directory also lets you browse agency profiles based on location, area of expertise, agency reviews, client types, team size, budget, and hourly rates so you can compare AI customer service companies comprehensively and find the best fit for your project.
What are the key success metrics in AI customer service?
Key success metrics in AI customer service provide a comprehensive view of AI’s service performance and effectiveness in customer service. They also highlight areas of strength and opportunities for improvement.
Automated resolution rate (ARR) The ARR measures the percentage of customer queries resolved solely by AI without human intervention. A higher ARR reflects efficient AI solutions.
First contact resolution (FCR) The FCR Indicates the rate at which customer issues are resolved during the first interaction with the AI system. A high FCR signifies the AI’s ability to quickly and accurately address customer needs.
Customer effort score (CES) The CES gauges how easily customers can use the AI service to resolve their issues. A low CES suggests that the AI system is user-friendly and intuitive.
Transfer rate to human agents This is the frequency at which interactions escalate from AI to human agents. A lower transfer rate means that the AI solution can effectively handle more complex issues.
Average handling time (AHT) The AHT represents the average time it takes the AI to handle an inquiry. AI customer service companies aim for lower AHT, which means swift resolution of customer concerns.
Feedback utilization This pertains to the effective use of feedback to demonstrate continuous improvement and customer-centric development.
Customer satisfaction score (CSAT) The CSAT is a metric typically gathered through post-interaction surveys and reflects the overall effectiveness of and user experience with the AI system.
What questions should I ask customer service AI companies before hiring one?
You should ask the following questions before hiring customer service AI companies to ensure they are the right fit for your business:
Its Relevant Background
What is your company's experience in developing AI customer service solutions?
What industries have you worked with, and which ones do you specialize in?
Have you worked on any similar projects?
What is the size and expertise of your development and support team?
How do you stay updated with the latest advancements in AI and customer service technology?
What is your company’s approach to data privacy and security?
Can you provide information on the performance and reliability of your AI solutions in real-world applications?
Its Services and Processes
What specific customer service AI solutions do you offer?
How customizable are your AI solutions?
What is the typical implementation timeline for your AI solutions?
How do you handle the initial setup and training of the AI system?
What ongoing support and maintenance services do you provide?
How do you measure the effectiveness and performance of your AI-based customer support?
What are your pricing models, and what factors influence the cost?
Relevant to Your Project
How will your AI solutions address our specific customer service challenges?
What level of customization will be available to tailor the AI to our marketing, brand voice, and overall branding?
How will your AI solutions integrate with our existing customer service workflows?
How do you ensure the AI adheres to our business’s compliance and regulatory requirements?
What are the expected results and improvements we should see within the first six months of using your AI for customer support?
What are the best AI customer service companies in the US?
The best AI customer service companies in the US are: