Find the top-performing BPO companies in North Carolina that offer operational services such as technical and customer support, data entry, staffing, accounting and others. Use our filter and compare them by cost, reviews, team size, etc. to choose an ideal provider for your business.
Best North Carolina BPO Service Providers Rankings
9 Companies - Rankings updated: March 31, 2026
Every agency featured on DesignRush is vetted for expertise and client satisfaction to support your decision-making. Some listings may be sponsored.
Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth
With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services. [... see all Fusion CX reviews ]Top Services:
- BPO
- Business Consulting
- Call Centers
- Location
- Spindale, North Carolina
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFusion CX Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
BPO Project Boosting Revenue for a Top Home Improvement Brand 
BPO Project Home Improvement Brand 
BPO Project Telecom Service Provider in the United States
Reviews verified by DesignRush and sourced from the agency's profileFusion CX Reviews & Testimonials
BPO Review from Undisclosed
By utilizing the vendor and its state-of-the-art soundboarding technology, we have been able to reach leads in both an effective and efficient manner. It saved us the headache and massive expense of developing and in-house outreach program.
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BPO Review from Undisclosed
This company has been a godsend. We were wasting so much money on our in-house outreach. Now, it does all the heavy lifting for us, qualifying our leads and sending us warm transfers.
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BPO Review from Undisclosed
Great experience with this BPM Services Provider. They do the two things that matter most to us. They perform and they communicate. The vendor is a major upgrade professionally from our previous vendors. They are responsive to all of our needs!
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Data sourced from the agency's DesignRush profileMeesho CraftJack HomeAdvisor
BPO Company
NexGen Data Entry is one of the highly recognized organization when it comes to outsourcing back-office or essential business documentation for the past years in USA & Europe [... view NexGen Data Entry profile ]- Location
- Cary, North Carolina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNexGen Data Entry Services
Data sourced from the agency's DesignRush profileHealthcare Industry Real Estate Industry Banking Sector
Experience. Reliability. Ethics
Datascribe is an ISO 9001 and ISO 27001 company rendering high quality legal solutions to our clients through a quantitative and process-driven approach with best-in-class turn-around time and high accuracy. [... view Datascribe Technologies profile ]- Location
- Charlotte, North Carolina
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDatascribe Technologies Services
Data sourced from the agency's DesignRush profileLegal Support Medico-legal Secretarial support Litigation support Legal corporate
Swagpro Medical Billing Services
Swagpro Medical Billing Services is recognized as the best medical billing company in Nebraska, offering top-quality, end-to-end medical billing services in Nebraska. [... view Swagpro Medical Billing Services profile ]- Location
- Cary, North Carolina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1000/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSwagpro Medical Billing Services Services
Reviews verified by DesignRush and sourced from the agency's profileSwagpro Medical Billing Services Reviews & Testimonials
Courtney Miller's Review Sourced from Google
I am the clinical director for a community-based outpatient mental health counseling center. I also oversee the agency's business operations. Our agency has struggled in past years with finding a billing vendor and lost significant revenue during that time. From the beginning of our relationship with Swagpro (2023), we have had a significant increase in billing efficiency. The Swagpro team has provided exceptional service, consistently even when they have had internal transitions. They are very responsive to any questions, typically in less than 24 hours, with friendly and knowledgeable team members. I, as an administrator who is responsible for overseeing the agency's financial sustainability, highly recommend Swagpro for medical billing services!
Show moreAmanda Austin-Mafilika's Review Sourced from Google
I have worked with Swagpro as my billing team for my psychotherapy practice and they are always on top of things. They have always handled my billing issues with courtesy, swiftness, and professionalism. I would definitely recommend!
Show moreNick Reiss's Review Sourced from Google
As the owner of Complete Physical Therapy, I am not always involved with the day to day details of our billing and collections. My Office Coordinator, Michela, takes care of these very important daily transactions that need timely and concise communication for accurate billing. Past billing companies we have used have made this process often difficult, untimely, and incorrect. When switching our billing company, it was imperative that our new company work directly and effectively with Michela. Praveen and his team at Swagpro have been an extension of the Complete Physical Therapy team. I am very impressed at how they treat Michela with respect, allowing me to focus on patient care and not waste my time micromanaging a business relationship. Directly quoting my Office Coordinator, "They communicate clearly and clarify details when questions are asked. They always accommodate any request that I throw their way, which I appreciate very much. I am thankful we found them, they have made my life easier."
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Data sourced from the agency's DesignRush profileHealth Care Industry Dental Industry Wellness & Fitness Industry
Your Complete RPO, IT, and Healthcare Staffing Solutions.
You have arrived at the ideal location if you are seeking a trustworthy partner to simplify your staffing requirements. Leading IT and healthcare staffing Solutions Cloud Space LLC is committed to producing customized and significant outcomes. [... view CloudSpace LLC profile ]- Location
- Charlotte, North Carolina
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCloudSpace LLC Services
Data sourced from the agency's DesignRush profileCapital One Charter Communications Delta Air Lines Northern Trust Walmart
Building trust in society and solving important problems.
We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in BPO, project management, assurance, advisory, IT, and tax services. [... view PwC profile ]- Location
- Raleigh , North Carolina
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPwC Services
Reviews verified by DesignRush and sourced from the agency's profilePwC Reviews & Testimonials
Will Moss's Review Sourced from Google
How do you recognise an extrovert auditor? He looks at YOUR shoes whilst talking to you
Show moreStephen Carpenter's Review Sourced from Google
Very impressive entrance in Villiers Street. I walked in there and thought I it might have been a shopping centre, I was told it was not. I walked away .
Show morePaula Cumpik's Review Sourced from Google
Hard to figure out what's where and unfortunately I been to drop a Cv there . They say they don’t know where to send , and better to go in the web side and apply. This is very strange…..
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Data sourced from the agency's DesignRush profileFinancial industry Construction industry IT industry
Let Us Handle the Back Office Burden
Quality Back Office (QBO) relieves business owners from the burdensome tasks of payroll, bill pay, invoicing, bookkeeping, accounting and more. With a dedicated team of real people and over 10 years of experience, we have successfully taken over 500+ back offices. Let us be your go-to back office provider [... view Quality Back Office profile ]- Location
- Durham, North Carolina
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsQuality Back Office Services
Reviews verified by DesignRush and sourced from the agency's profileQuality Back Office Reviews & Testimonials
Graham Ebetsch's Review Sourced from Google
We found ourselves in the hands of QBO after our previous accountant merged her practice with theirs. We didn't feel great about the process in working with them for tax prep and pursued other help after one year. Our new accountant caught a major error within minutes of scanning through our QBO filings which cost us well over $2,000 at the time.We followed up with their team to understand how an error like that could have happened. I was assured by the president that he would personally investigate; I never heard back.
Show moreCharles Botchway's Review Sourced from Google
QBO has handled our accounting and tax work for 5+ years and done a great job. They are very responsive and attentive. If you need outsourced bookkeeping or accounting services, you'd be hard pressed to find a better option.
Show moreRandy Tylin's Review Sourced from Google
QBO has been doing my personal and now my Company's tax work. I was dissatisfied with my previous CPA- and the difference over the past 5 years has been night and day. Extremely knowledgeable and responsive. Additionally we have outsourced my Business' bookkeeping service to QBO and have referred them to other friends/businessowners.
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Data sourced from the agency's DesignRush profileBlue Bird Day Neocol Point B Properties
The Call Center Experts.
Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media [... see all Go4Customer reviews ]- Location
- Oak Grove, North Carolina
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGo4Customer Services
Reviews verified by DesignRush and sourced from the agency's profileGo4Customer Reviews & Testimonials
BPO Review from Hemant Pal
In the fast-paced world of customer service outsourcing, finding a reliable partner can be a daunting task. However, my experience with Go4Customer has been nothing short of exceptional. As a business owner looking to streamline our customer support operations, we turned to Go4Customer for their reputed services, and they delivered beyond our expectations.
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Data sourced from the agency's DesignRush profileDGM BPCL True Balance Tata Motors BSES
Driven by Excellence
iRapidO Global is a Business Process Management organization delivering scalable back-office and operational support to growing businesses worldwide. We combine domain expertise, structured process frameworks, automation, and AI-enabled tools to help companies improve efficiency, control costs, and focus on [... view IRapidO Global profile ]- Location
- Raleigh , North Carolina
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsiRapidO Global Services
Reviews verified by DesignRush and sourced from the agency's profileiRapidO Global Reviews & Testimonials
Nurse Gigs's Review Sourced from Google
iRapidO offers top-quality services with impressive speed and professionalism. Their team handles projects efficiently and ensures consistent, high-value results. Great service experience with strong reliability—definitely recommended for businesses needing fast and dependable solutions.
Show moreDriver Gigs's Review Sourced from Google
iRapidO delivers outstanding quality and services. The team is highly professional, fast, and reliable, providing excellent results every time. Their support, pricing, and overall service experience make iRapidO one of the best choices for businesses. Highly recommended!
Show moreAbhishek Pal vlogz's Review Sourced from Google
I had a great experience working with iRapidO Global. The team is professional, responsive, and truly understands business needs. They deliver quality work on time and make collaboration smooth and efficient. I’m impressed with their expertise in global capability centers and how seamlessly they handle operations. Highly recommend them to any company looking for a reliable and experienced partner.
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Data sourced from the agency's DesignRush profileFinance Insurance Health Care
Related Services in North Carolina
BPO Companies in North Carolina
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
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