Best North Carolina Call Center Service Provider Rankings

10 Companies - Rankings updated: April 01, 2026

Every agency featured on DesignRush is vetted for expertise and client satisfaction to support your decision-making. Some listings may be sponsored.

United States × North Carolina ×
  • Your growth is our business

    Inside is a global agency dedicated to delivering growth and revenue opportunities for B2B tech companies.Combining wide reach with targeted precision, we help clients to accelerate their outbound sales activity and scale their business, fast.SDR Teams On Demand • B2B Lead Generation • Outsourced  [... see all Inside Global reviews ]
    Location
    Raleigh , North Carolina
    Number of Employees
    100 - 249

    Inside global Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Inside global Reviews & Testimonials

    • Undisclosed
      Undisclosed Strategy and Marketing Director at Oracle
      5.0
      Call Centers Review from Undisclosed

      Inside Global are able to execute senior level leads and grasp complex solutions quickly through previous knowledge and experience in this field. They have integrated seamlessly with the team and have become an asset to our sales and marketing efforts.

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    • Undisclosed
      Undisclosed Managing Director, Procurement BPO Marketing & Integration, at Accenture
      5.0
      Call Centers Review from Undisclosed

      Thank you for a great partnership. I have tried at least a half-dozen lead generation firms with no success. To use an English expression, inside global does what it says on the tin! Happy to be a reference any time!

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    • Undisclosed
      Undisclosed Business Development Manager at Cap Gemini
      5.0
      Call Centers Review from Undisclosed

      We rely on inside global to develop net new opportunities but also nurture our pipeline and re-engage clients. We have had little success with agencies before but Inside Global’s methodology and team delivers and they are now a key part of our team.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • GE Digital
    • Cetrix
    • Klarna
    • Oracle
    • Silver Peak
    • Anaplan
    Data sourced from the agency's DesignRush profile
  • Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services.  [... see all Fusion CX reviews ]
    Location
    Spindale, North Carolina
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed

    Fusion CX Services

    • BPO
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Boosting Revenue for a Top Home Improvement Brand
      BPO Project Boosting Revenue for a Top Home Improvement Brand
    • Home Improvement Brand
      BPO Project Home Improvement Brand
    • Telecom Service Provider in the United States
      BPO Project Telecom Service Provider in the United States
    Comprehensive analysis done by DesignRush Agency Experts.

    Fusion CX Reviews & Testimonials

    • Undisclosed
      Undisclosed Founder at Top Digital Media Company
      5.0
      BPO Review from Undisclosed

      By utilizing the vendor and its state-of-the-art soundboarding technology, we have been able to reach leads in both an effective and efficient manner. It saved us the headache and massive expense of developing and in-house outreach program.

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    • Undisclosed
      Undisclosed Manager at Renowned Solar Energy Enterprise
      5.0
      BPO Review from Undisclosed

      This company has been a godsend. We were wasting so much money on our in-house outreach. Now, it does all the heavy lifting for us, qualifying our leads and sending us warm transfers.

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    • Undisclosed
      Undisclosed Owner at Software Developer Company
      5.0
      BPO Review from Undisclosed

      Great experience with this BPM Services Provider. They do the two things that matter most to us. They perform and they communicate. The vendor is a major upgrade professionally from our previous vendors. They are responsive to all of our needs!

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Meesho
    • CraftJack
    • HomeAdvisor
    Data sourced from the agency's DesignRush profile
  • What We Bring to the Table, Will Take Things off Your Plate

    RSVP Communications is a full-service, marketing support services firm. We are solutions driven and result oriented.  [... view RSVP Communications profile ]
    Location
    Greensboro, North Carolina
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr

    RSVP Communications Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    RSVP Communications Reviews & Testimonials

    • Supreme Wiz
      Supreme Wiz Review from Google
      1.0

      Supreme Wiz's Review Sourced from Google

      Purchased supreme merch and they use this company to ship. They use UPS surepost when they should be using UPS Ground. Don’t make consumers pay to save a buck. Provide HQ service instead.

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    • B E
      B E Review from Google
      1.0

      B E's Review Sourced from Google

      Really wish I could leave zero stars because that's what this company deserves. Why on the earth should I have to wait one extra day for UPS Surepost when it took over a week to ship my items to begin with. Just trying to cut costs, they don't give a hoot about everyday people like you and me. Their shipping department needs some serious coaching.

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    • Poplar Pawn
      Poplar Pawn Review from Google
      1.0

      Poplar Pawn's Review Sourced from Google

      If I could leave less than 1 star, I would. I received half of an order that was poorly packed. My item was completely destroyed in shipping because they simply lack the ability to properly package an item. Furthermore, this poor excuse of a company then sent all items VIA surepost which costs an average of $4 per shipment. Interesting considering Supreme charges a minimum shipping expense of $10. Because I am in the shipping/fulfillment industry, it is easy to see that lack of leadership is causing this company to suffer. - My resume is available when you're ready to fix your horrifying issues.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Trucking Industry
    • Agribusiness Industry
    • Furniture Industry
    Data sourced from the agency's DesignRush profile
  • Scaling companies FAST!

    Lease A Sales Rep, is an industry leader in the Call Center, Lead Generation and contracts sales space services; getting GUARANTEED appointments with decision makers, HOT leads and signed contracts for our clients with our inside and outside sales teams. We are hunters working at an INC 5000 company built in  [... view LSR profile ]
    Location
    Raleigh , North Carolina
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr

    LSR Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WingSwept
    • Big Think, Inc.
    • Triangle PolySteel
    Data sourced from the agency's DesignRush profile
  • We are more than just a call center.

    Anomaly Squared is a contact & call center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies.We know that your employees'​ time is both limited and valuable. With our live transfer and lead  [... view Anomaly Squared profile ]
    Location
    Greensboro, North Carolina
    Number of Employees
    250 - 499

    Anomaly Squared Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Anomaly Squared Reviews & Testimonials

    • Madison Greene
      Madison Greene Review from Google
      1.0

      Madison Greene's Review Sourced from Google

      I worked at this absolute horrid excuse of a job for 3-4 months. Let me start out with the good; the coaches are awesome, each and every one of them. They try to help as much as possible, but that’s not the issue. The issue is the GM, Katherine Voshell. Katherine claims to be understanding of whatever it is you have going on, whether that be illness, internet outages, so on and so forth but when it comes down to it. She isn’t, you’re just another employee to her. And she was SO quick to fire me when I was out sick, with something my disability causes. Even though, I had given her several doctor’s notes stating that I have a disability. The pay is absolutely horrendous, $7.25 for training (first two weeks) and then $10.00 an hour afterwards isn’t livable in this economy. RUN as fast as you can from this dumpster fire of an organization.

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    • Zai ZAI
      Zai ZAI Review from Google
      1.0

      Zai ZAI's Review Sourced from Google

      RUN FAST AWAY FROM THIS SCAM.HARASSING PEOPLE ALL DAY LONG FOR $10.00 HR,WON'T GIVE A RAISE,TREAT EMPLOYEES REALLY BAD,CAN'T GROW WITH COMPANY,NO NEW POSITIONS TO MOVE UP TO. THIS COMPANY HAS ABSOLUTELY NOTHING TO OFFER.MCDONALD'S MAKE MORE THAN THIS COMPANY.RUN RUN RUN AWAY.

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    • j mo
      j mo Review from Google
      1.0

      j mo's Review Sourced from Google

      this job should get 0 stars negative 5 if possible this job isnt reliable at all..... so i tried to be fair took unjust treatment for the last two years. they kept switching my schedule from night to day changing my circadian rythym at least 4 times a year til i took a stand and had enough. they botched my pay an made me loose my apartment took my hard earned pto from me i still stayed went down to part time because its obvious either the higher ups didnt like me or they were just tryna push me out. So i make a year part time with them still docking my pay for absolutely nothing. Get down the road and they say hey were changing your schedule (again ) so they take 6 hours of pay from me weekly ask me do i want to switch back to day shift i said no because i go in school and finally got a stable schedule through there ever changing madness and they came back an said the volume was to low an they had to lay me off which i no is a load of crap...... some of the mangers were cool an the fact you got to work from home thats it. stay at your regular job itll save you time energy and a headache. this job should be illegal to have an anyone would benefit from turning the other way. so ill file for unemployment told me i got laid off an i was eligible for rehire.... I politely declined must be a fool to want to go through that again i had bills

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    Reviews verified by DesignRush and sourced from the agency's profile
    • LendingTree
    • Everquote
    • Inbound Calling
    Data sourced from the agency's DesignRush profile
  • Global Contact Center Solutions

    We are customer service experts. Consider GCS when you need outsourced contract center support. We can staff and manage your internal center, operate a dedicated site for you or manage your program in a blended or shared center. GCS is not your ordinary outsource provider or BPO. Our niche is customer  [... view GCS profile ]
    Location
    Salisbury, North Carolina
    Number of Employees
    500 - 999

    GCS Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BPO Industry
    • IT Industry
    • Outsourcing/Offshoring
    • Telecommunications industry
    Data sourced from the agency's DesignRush profile
  • Build a Million-Dollar Pipeline Filled With High-Quality Leads, Effortlessly.

    Delivering SQL's in the form of appointments in the B2B tech space.  [... view DemandZEN profile ]
    Location
    Raleigh , North Carolina
    Number of Employees
    100 - 249

    DemandZEN Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NEC
    • Robin
    • Armorblox
    Data sourced from the agency's DesignRush profile
  • Network and technology support.

    Responsive Technology Partners is a network and technology support company with offices across the southeast.  [... view Responsive Technology Partners profile ]
    Location
    Raleigh , North Carolina
    Number of Employees
    Under 49

    Responsive Technology Partners Services

    • IT Services
    • Cybersecurity
    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Responsive Technology Partners Reviews & Testimonials

    • Ashley Smith
      Ashley Smith Review from Google
      5.0

      Ashley Smith's Review Sourced from Google

      We were very pleased with the level of service and professionalism we received when we installed our security system. Chase was always super helpful and got everything installed very quickly and professionally!

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    • D Johnson
      D Johnson Review from Google
      5.0

      D Johnson's Review Sourced from Google

      Paul was great! He found the issue right away and corrected it before any testers came in. Thank you :)

      Show more
    • Pat Leary
      Pat Leary Review from Google
      5.0

      Pat Leary's Review Sourced from Google

      The folks at Responsive Technology Partners are always helpful when i have an issue, need assistance, or just want to set up a new computer on the network.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Interactive Design Group
    • 57 Gin LLC
    • Hunting Hills Country Club
    Data sourced from the agency's DesignRush profile
  • The Call Center Experts.

    Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media  [... see all Go4Customer reviews ]
    Location
    Oak Grove, North Carolina
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Go4Customer Services

    • Accounting
    • BPO
    • Call Centers
    • Email Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Go4Customer Reviews & Testimonials

    • Hemant Pal
      Hemant Pal Sales Support at Znews360
      5.0
      BPO Review from Hemant Pal

      In the fast-paced world of customer service outsourcing, finding a reliable partner can be a daunting task. However, my experience with Go4Customer has been nothing short of exceptional. As a business owner looking to streamline our customer support operations, we turned to Go4Customer for their reputed services, and they delivered beyond our expectations.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • DGM BPCL
    • True Balance
    • Tata Motors
    • BSES
    Data sourced from the agency's DesignRush profile
  • Driven by Excellence

    iRapidO Global is a Business Process Management organization delivering scalable back-office and operational support to growing businesses worldwide. We combine domain expertise, structured process frameworks, automation, and AI-enabled tools to help companies improve efficiency, control costs, and focus on  [... view IRapidO Global profile ]
    Location
    Raleigh , North Carolina
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up

    iRapidO Global Services

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Market Research
    • Phone Answering Services
    • IT Services
    • IT Compliance Solution
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    iRapidO Global Reviews & Testimonials

    • Nurse Gigs
      Nurse Gigs Review from Google
      5.0

      Nurse Gigs's Review Sourced from Google

      iRapidO offers top-quality services with impressive speed and professionalism. Their team handles projects efficiently and ensures consistent, high-value results. Great service experience with strong reliability—definitely recommended for businesses needing fast and dependable solutions.

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    • Driver Gigs
      Driver Gigs Review from Google
      5.0

      Driver Gigs's Review Sourced from Google

      iRapidO delivers outstanding quality and services. The team is highly professional, fast, and reliable, providing excellent results every time. Their support, pricing, and overall service experience make iRapidO one of the best choices for businesses. Highly recommended!

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    • Abhishek Pal vlogz
      Abhishek Pal vlogz Review from Google
      4.0

      Abhishek Pal vlogz's Review Sourced from Google

      I had a great experience working with iRapidO Global. The team is professional, responsive, and truly understands business needs. They deliver quality work on time and make collaboration smooth and efficient. I’m impressed with their expertise in global capability centers and how seamlessly they handle operations. Highly recommend them to any company looking for a reliable and experienced partner.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Finance
    • Insurance
    • Health Care
    Data sourced from the agency's DesignRush profile

Related Services in North Carolina

Call Center Companies in North Carolina

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.