Best Ohio BPO Service Provider Rankings

12 Companies - Rankings updated: March 31, 2026

Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.

United States × Ohio ×
  • Answering calls since '59!

    For over six decades, Call Management Resources has been a trusted provider of answering services and call center solutions. Get in touch with us today!  [... see all Call Management Resources reviews ]
    Location
    Columbus, Ohio
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Call Management Resources Services

    • BPO
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Call Management Resources Reviews & Testimonials

    • Linda Woessner
      Linda Woessner Co-Owner at Southland REI Group
      5.0
      Call Centers Review from Linda Woessner

      Linda Woessner expressed satisfaction with the service provided by Call Management Resources (CMR). She found the setup process easy and the system highly beneficial. In an after-hours emergency, CMR efficiently contacted all necessary parties, resolving the issue quickly. (Source: 3rd Party Review Platform)

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    • Anonymous
      Anonymous Representative at Skip's BagelDeli
      5.0
      Call Centers Review from Anonymous

      As a representative of Skips BagelDeli, I would like to share my positive review of Call Management Resources. We have been doing business with CMR for over 20 years, and it has consistently proven to be our most reliable service provider. Its reliability is unmatched, making it a trusted partner. (Source: 3rd party review platform)

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    • Michele Ahmadi
      Michele Ahmadi Owner at Foot and Ankle Care of Long Island
      5.0
      Call Centers Review from Michele Ahmadi

      Michele Ahmadi's business received exceptional support from Call Management Resources, resulting in a successful partnership. The project manager's great communication skills made the process smooth, leading to a positive outcome for their business. (Source: 3rd party review platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
    • General Mills
    • Hollywood Casino
    • Mack Trucks
    • Storm King
    • Medpoint Management
    • Roundy's Supermarket
    • Best Courier
    Data sourced from the agency's DesignRush profile
  • We Drive Success.

    Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services.  [... see all Unity Communications reviews ]
    Location
    Cleveland, Ohio
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Portfolios Count
    3 Projects Listed

    Unity Communications Services

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • AT&T
      BPO Project AT&T
    • Web Design Company in Utah
      Telemarketing Project Web Design Company in Utah
    • Real Estate Business in Florida
      Outsourced Customer Support Project Real Estate Business in Florida
    Comprehensive analysis done by DesignRush Agency Experts.

    Unity Communications Reviews & Testimonials

    • Matt Schnurr
      Matt Schnurr Director of IT at RingCentral
      5.0
      IT Services Review from Matt Schnurr

      As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)

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    • Alexa Fernandez
      Alexa Fernandez Digital Strategist at Professional and Seamless BPO
      5.0
      Data Entry Review from Alexa Fernandez

      We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.

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    • Martin Carballal
      Martin Carballal Review from Google
      5.0

      Martin Carballal's Review Sourced from Google

      In Washington we can't find entry level back office, so we outsourced and it's been great !

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    Reviews verified by DesignRush and sourced from the agency's profile
    • AT&T
    • Microsoft
    • Konica Minolta
    • Amazon
    • First American
    • Altaworx
    • Zontre
    • Sandler Partners
    • Intuit QuickBooks
    • Fleet Complete
    Data sourced from the agency's DesignRush profile
  • Bridging Remote Talent, Boosting Insurance Agencies

    At United Alliances, we bridge the gap between busy insurance agencies and the power of remote talent. We specialize in providing highly-trained virtual assistants (VAs) with a deep understanding of the insurance industry. Our mission is to streamline your operations, enhance customer service, and free up  [... view United Alliances profile ]
    Location
    Cleveland, Ohio
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    United Alliances Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    United Alliances Reviews & Testimonials

    • Kalavadiya vivek
      Kalavadiya vivek Review from Google
      5.0

      Kalavadiya vivek's Review Sourced from Google

      United Alliances delivers professional and well-managed virtual assistant and remote staffing services for the insurance industry. Their commitment to accuracy, efficiency, and clear communication is evident throughout.

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    • Dharm Patel
      Dharm Patel Review from Google
      5.0

      Dharm Patel's Review Sourced from Google

      United Alliances stands out in providing scalable insurance virtual assistant and remote staffing services. Their team is highly responsive, detail-oriented, and committed to delivering quality results on time.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Pinnacle Alliances
    • Hotchpotz
    • BRIM
    Data sourced from the agency's DesignRush profile
  • End-To-End Medical Billing Services

    We are a medical billing firm that provides '24/7 Medical Billing Services' and provides end-to-end medical billing solutions to physicians, hospitals, medical institutes, and group practices. With our speedy and low-cost services, we help you earn more money. Our tailored Income Cycle Management (RCM)  [... view 24/7 Medical Billing Services profile ]
    Location
    Bay Village, Ohio
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Portfolios Count
    1 Project Listed

    24/7 Medical Billing Services Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Case Study: Mental Health Provider In Ohio Improves Revenue With 24/7 Medical Billing Services
      Medical Billing Project Case Study: Mental Health Provider In Ohio Improves Revenue With 24/7 Medical Billing Services
    Comprehensive analysis done by DesignRush Agency Experts.

    24/7 Medical Billing Services Reviews & Testimonials

    • alex alex
      alex alex Review from Google
      5.0

      alex alex's Review Sourced from Google

      Excellent service provider for every Practice where 247 Medical Billing will help you to increase your Cash-flow working with your old or stuck denials, Definitely a very good platform for maintaining your medical billing where you don't need to worry about any paperwork you just need to focus on your practice rest of the things manage by 247 medical billing which will help you to enhance your practice growth and work on your Revenue Generation.247 Medical Billing is best Helping Hand for each and every practice to grow rapidly .

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    • Ken Staten
      Ken Staten Review from Google
      5.0

      Ken Staten's Review Sourced from Google

      My clients are very satisfied with this company. They do the full spectrum of billing. Their follow-up is impeccable. Close and constant communication with clients ensures optimum cash flow and client service.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Dr. Mythili Ramachandran
    • LakeSide Medical Group
    • Olympus Medical Billing Corporation
    Data sourced from the agency's DesignRush profile
  • One Stop For All Your Medical Billing Needs.

    The Medical Billing Solution for Fluid, Maximized & Profitable Practices.  [... view Bill Pro Management Systems profile ]
    Location
    Mentor, Ohio
    Number of Employees
    Under 49

    Bill Pro Management Systems Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Small Business Industry
    • Healthcare Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile
  • BPO Outsourcing Services For Business Growth

    Contasks is a trusted virtual assistant and back-office outsourcing provider. Originally serving transportation companies, we now support a wide range of industries from eCommerce to healthcare. Our mission is simple: cut costs, streamline operations, and help your business grow with confidence.  [... view Contasks profile ]
    Location
    Dublin, Ohio
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Contasks Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Consumer Goods Industry
    • eCommerce Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile
  • Your Customized Call Center Solution.

    HIghPower call center is world renown near shore call center located in the heart of Tijuana minutes from the U.S border. Our team is bilingual, professional, and driven by performance goals. Our Call Center is second to none complete with a corporate structure and professional work environment.  [... view Highpower profile ]
    Location
    Cincinnati, Ohio
    Number of Employees
    Under 49

    Highpower Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Highpower Reviews & Testimonials

    • Nheam Hossine
      Nheam Hossine Review from Google
      5.0

      Nheam Hossine's Review Sourced from Google

      I grew my bussiness over 70% working with them, they offer the highest quality call service and have made running my bussiness a lot easier! Highly recommend!

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    • Sami nomair
      Sami nomair Review from Google
      5.0

      Sami nomair's Review Sourced from Google

      I have been outsourcing my call center for years and I have finally found a company that is amazing not only in customer service but also in sales . Really competitive in pricing and also always delivers the best results. They have helped me grow my business by 20 percent just this year alone .

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Finance Industry
    • Corporate Services Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
  • Call center services built for any business

    Continental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. The company provides telephone customer service and live answering services to a worldwide network of clients, including numerous Fortune 500 corporations.  [... view Continental Message Solution profile ]
    Location
    Columbus, Ohio
    Number of Employees
    Under 49

    Continental Message Solution Services

    • Call Centers
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Continental Message Solution Reviews & Testimonials

    • Christopher Schriefer
      Christopher Schriefer Review from Google
      1.0

      Christopher Schriefer's Review Sourced from Google

      The training department is amazing! Training team really go out to make sure your fit and understand your position within the company. The problem with this company is the operations manager Brian. He will terminate employees for petty reasons like an outage in your area or low quality scores while in training. Your held accountable to quality scores as if your a full or part time employee that has been established in your roll. Dont recommend applying for a position within Continental Message Solutions.

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    • Erik Doyle
      Erik Doyle Review from Google
      5.0

      Erik Doyle's Review Sourced from Google

      I researched over 40 hotline centers and conducted more than a dozen reference calls before I finally settled on CMS as the solution provider for my company of over 5,000 employees. The CMS transition completed earlier than scheduled and we were under budget both for installation and years of use. I repeated the same for my next employer of 10,000 employees a few years later. Both companies are still using the solution and even expanded services. They love it, and I'm proud to say that working with CMS has been one of my greatest career contributions to I've made for my employers. Full speed ahead, CMS!

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    • Gere Jordan
      Gere Jordan Review from Google
      5.0

      Gere Jordan's Review Sourced from Google

      Highly innovative and experienced call center, live answering service, and IVR solutions firm based out of Columbus, Ohio. Can't say enough good things about this group and the valuable services they are able to provide. From basic receptionist services to fully customized mass notification solutions and software integration, they do it all and are one of those go-to vendors for anything customer service/communication/compliance/HR related.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Zillow
    • Panasonic
    • Coca Cola
    • KraftHeinz
    • Enhabit
    Data sourced from the agency's DesignRush profile
  • Contact Center. Call Center Services. Professional BPO Services.

    Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage.  [... view Connectica Solutions profile ]
    Location
    Cincinnati, Ohio
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    Connectica Solutions Services

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Retail Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Empowering Your Accounting Decisions.

    Crowe LLP is a global accounting firm offering audit, tax, advisory, and consulting services. With deep industry expertise, we empower businesses to make informed decisions for lasting value. Recognized as a top workplace, we leverage our partnership with Crowe Global to provide comprehensive solutions  [... view Crowe profile ]
    Location
    Columbus, Ohio
    Number of Employees
    1000 & Up

    Crowe Services

    • Accounting
    • HR Outsourcing
    • Business Consulting
    • Market Research
    • BPO
    • Software Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Crowe Reviews & Testimonials

    • RA
      RA Review from Google
      1.0

      RA's Review Sourced from Google

      As an accounting firm I would give them 1 star. I recently discovered a litany of deductions they failed to consider. You will be given an EA, which is just a glorified tax preparer. They will know nothing and be slow to reply. You might as well get your taxes done by H&R block or a proper independent CPA. If these folks do your taxes, get prepared for a larger tax bill. I strongly advise against it.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Banking Industry
    • Food Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • Your Partner for Contact Center Support, Data Analytics, and Business Insights.

    At RDI, we believe in winning smart by providing customized, strategic solutions to our clients. Our family of companies is a mix of cognizant, strategic, resilient, and passionate individuals, each with a unique skill set that contributes to the end goal: winning.  [... view RDI Corporation profile ]
    Location
    Cincinnati, Ohio
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $100/hr

    RDI Corporation Services

    • Market Research
    • Phone Answering Services
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    RDI Corporation Reviews & Testimonials

    • gloria bowman (Glow)
      gloria bowman (Glow) Review from Google
      3.0

      gloria bowman (Glow)'s Review Sourced from Google

      I enjoyed working for RDI, but out of the blue. I was layoff. No warning, sad

      Show more
    • Stephen Fry
      Stephen Fry Review from Google
      1.0

      Stephen Fry's Review Sourced from Google

      Worked there for 15 years. Got laid off with no heads up cause they want to cut costs. I would NOT recommend getting a job there.

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    • Julia Botkins
      Julia Botkins Review from Google
      1.0

      Julia Botkins's Review Sourced from Google

      Has favoritesOffers a 401k plan but don’t take it cause if you leave and want to take your money or roll it over into another account they won’t do anything. I’ve contacted Amy Gardner from blue ask multiple times and left voice mails and nothing. This place is anything but professional. They do not care about their workers or the hardships they’re in and may you go get a lawyer just to get your money which I haven’t gotten and been trying since 2023. I’ve called and emailed and even messaged on Facebook. This is another review of this incident cause I want the future employees to know and chose a different retirement plan so they aren’t screwed over later by rdi.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Wellness Industry
    • Health Care Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile
  • Expertise. Flexibility. Growth.

    PrimeSync Solutions is a business process outsourcing (BPO) firm that helps businesses reduce costs, scale efficiently, and deliver exceptional customer experiences. Providing top-tier talent and cutting-edge technology, the firm empowers companies to overcome operational challenges while maintaining quality.  [... view PrimeSync Solutions profile ]
    Location
    Columbus, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr

    PrimeSync Solutions Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Construction Industry
    • Dental Industry
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Gianluca Ferruggia is a seasoned digital marketer with over ten years of experience. Starting with PPC, he effectively expanded his expertise to include SEO, sales, business development, and product. He is currently the General Manager at DesignRush, where he leads a team of over 100 professionals, oversees business operations, and develops strategies that achieve business goals. In just a few years, he grew the company's agency network to over 30,000, making it one of the leading B2B marketplaces that connect businesses with agencies.