Unity Communications Overview

Number of Employees
100 - 249
Minimal Budget
Inquire
Average Hourly Rate
$9/hr
Year Founded
2009
Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services. Our primary focus is on assisting small and medium-sized businesses (SMBs) and enterprises seeking their first outsourcing experience and requiring a top-notch team.

As a recognized and acclaimed sales and support organization, we take pride in our ability to develop effective strategies for customer acquisition, retention and new product launches.

Through our expertise in generating higher sales, we have been instrumental in driving significant growth for our partners. Acting as a telecom integrator, we have enabled businesses to establish a global presence while maintaining the agility and adaptability of a startup. This is achieved by seamlessly integrating complex IT, PBX and virtual networks to create a flawless customer experience.

Our commitment goes beyond providing exceptional outsourcing services with our highly-skilled and globally competent staff. We are dedicated to helping our clients achieve success and surpass their mission goals. Our ultimate objective is to foster long-term, sustainable relationships with our partners, ensuring mutual growth and prosperity.
Headquarters
1530 E. Williams Field Rd # 201-48, Gilbert, Arizona 85295, United States
Other Locations
Level 10-1, 31st Street & 3rd Avenue Bonifacio Global City, Taguig, 1632, Philippines
Avenue 11 Aranjuez Province, San Jose, 10101, Costa Rica
117 Av. Laurier, Montreal, H2T 2N6, Canada

Areas of Expertise

  • BPO Expertise
  • Back Office Outsourcing Expertise
  • Business Consulting Expertise
  • Call Center Expertise
BPO Expertise
BPO Expertise
  • Back Office Outsourcing
  • Data Entry
  • Medical Billing
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
  • Claims Processing
  • Transactions Processing
  • Virtual Assistant
Business Consulting Expertise
Business Consulting Expertise
  • Business Operations Consulting
  • Project Management
  • Telecommunications Consulting
Call Center Expertise
Call Center Expertise
  • Inbound
  • Telemarketing
  • Virtual Receptionist

Unity Communications Portfolio

  • Unity Communications - Real Estate Business in Florida
    Customer Support
    Real Estate Business in Florida
  • Unity Communications - AT&T
    BPO
    AT&T
  • Unity Communications - Web Design Company in Utah
    Lead Generation
    Web Design Company in Utah

Unity Communications Reviews

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  • Matt Schnurr

    Matt Schnurr

    Director of IT at RingCentral

    UCaaS Project
    Project Type: IT Services
    Review Date: 23 April, 2021
    As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)
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  • Alexa Fernandez

    Alexa Fernandez

    Digital Strategist at Professional and Seamless BPO

    Professional and Seamless BPO
    Project Type: Data Entry
    Review Date: 15 March, 2021
    We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.
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Unity Communications Team Bios

  • Founder / CEO
    Patrick Brown
    Founder / CEO
    Based in Gilbert, Arizona he leads the centers in the USA, Philippines, and Costa Rica to exceed all expectations of their global clients. Discipline and accountability is his leading traits that has taken him from US navy, Ironman Triathlete, to INC 5000 recipient. Give him a call today !

Unity Communications Clients

  • AT&T
  • Microsoft
  • Konica Minolta
  • Amazon
  • First American
  • Altaworx
  • Zontre
  • Sandler Partners
  • Intuit QuickBooks
  • Fleet Complete

Unity Communications Awards

  • Unity Communications - Award 1
  • Inc 5000 # 3488
  • Unity Communications - Award 3