Call Management Resources has been providing answering service and call center solutions for over 60 years. While other businesses have come and gone, we have maintained a trusted partnership with our clients by understanding the industries of our clients, anticipating needs and recommending innovative solutions.
We are an industry leader by providing the highest customer service, advanced technology and the most experienced call center agents.
- Live Agent Answering
- Overflow Answering
- Attendance Management
- Live Transfer or Call Patching
- On-Call Answering
- Email Paging
- Claims Processing
- Virtual Receptionist
- After-Hours Coverage
- Appointment Setting
- Order Taking
- Interactive Voice Response (IVR)
- We answer over 4 million calls per year.
- Our average client stays with us for 12 years.
- Over 500 companies trust us to answer their calls.
- Our goal is 100% agent accuracy and we incentivize bonuses based on accuracy and customer care.
- 35% of our call center agents have been with us for more than 5 years!
Contact Call Management Resources today and let one of our answering service and call center solutions experts discuss ways that we can delight your callers, streamline your businesses processes and improve your bottom line.