Below are the top call centers in Florida ranked based on projects, rates, expertise, reviews, size, etc. Use the filters to customize your search and find the right partner that can successfully meet your business needs.
SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...
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Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
PATLive stands at the forefront, providing top-tier phone answering services characterized by their amiability and distinguished reputation. Our commitment is to furnish each customer with an extensive online reporting package, a local or toll-free number, and 24/7 approachable customer support...
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Phone Answering Services Review from Alison Motta
Patlive went through an extensive, hands on and personalized set up with me and worked with me - tweaking my script and set up until everything flowed perfectly. And they have been true to their word on billing which I have not always found to be the case with other services. I have a very high call volume and was concerned that I would not be able to stay within my calling plan- they reviewed my plan and calls so I could be confident that I was in the right plan. Extremely satisfied and would recommend them to any law firm - solo or large.
Phone Answering Services Review from Ellie Chuparova
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
Call Centers Review from Undisclosed
We have tried 4 other virtual receptionist companies prior to finding PatLive and none of them provided the professional support we were looking for like PatLive has. Their receptionists are courteous & professional, and do not waste our minutes taking too long to provide our callers with service. I would highly recommend them.
AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...
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Johnson Legal PLLC's Review Sourced from Google
As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.
Demetri Karoutsos's Review Sourced from Google
Outstanding After-Hours Answering Service – Highly Recommend for Service-Based BusinessesWe've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.Demetri KaroutsosDirector, CareMaster
Scott Lady's Review Sourced from Google
Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.I highly recommend giving them a shot for your call inbound call needs.
Lease A Sales Rep, is an industry leader in the Call Center, Lead Generation and contracts sales space services; getting GUARANTEED appointments with decision makers, HOT leads and signed contracts for our clients with our inside and outside sales teams. We are hunters working at an INC 5000 company built in...
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Sage Outsource Solutions is a boutique customer contact center with a focus on SaaS, eCommerce, and rapidly growing companies. Our family-owned operation takes great pride in fostering outstanding customer relationships that increases lifetime customer value...
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Signius Communications has 12 locations across the United States, providing expert call center solutions...
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Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...
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Alex Lavarsse's Review Sourced from Google
super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars
iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...
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Rose Devar (Rose)'s Review Sourced from Google
I only worked here for 3-4 months but I was sent a w-2 for like 8000$ I was trying to get this straightened out by emailing your team. Can anyone get back to me on this?
Gamer show/ more's Review Sourced from Google
By far one of the worst companies I worked with. They don’t clarify the exact date you’ll receive payment and if you don’t know something the instructor will try to embarrass you in front of everyone.
Albert Einstein's Review Sourced from Google
The building is a health hazard. Mold is billowing up from the carpet because of leaking roof, all day long you hear people sneezing from the spores. So what do they do? They blast the A/C to get rid of the smell of mold in the air. ivox won't be there for your long term health conditions, they're not even there when you feel unwell you're expected to make that time up. I recognize 90% of the positive reviews here to be management.
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