Callzilla
Nearshore bilingual call center in Bogotá. Powered by AI, led by people.
2901 SW 149th Ave., Suite 480, Miramar, Florida 33027, United Stateshttps://www.callzilla.cx
Callzilla Overview
- Year Founded
- 2005
- Employees
- 500 - 999
- Minimal Budget
- Inquire
- Average Hourly Rate
- Inquire
Our own contact center in north Bogotá, Colombia, runs 24/7/365 on US time all year (UTC-5), with bilingual agents tested at CEFR B2+ or C1 English. We have served 175 enterprises in healthcare and insurance, banking and financial services, retail and e-commerce, technology, travel and hospitality, and media. The operation is PCI DSS, SOC 2 Type II, ISO 9001:2015 and ISO 27001 certified, HIPAA and CCPA compliant, and new programs typically go live in about 22 business days.
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Callzilla Services
Industries
- Retail
- Software & IT Services
- eCommerce
- Health Care
- Finance
- Insurance
- Hospitality
- Media & Communications
Client Types
- Small Businesses
- Medium Businesses
- Enterprise / Corporate
BPO Expertise
- Back Office Outsourcing
Back Office Outsourcing Expertise
- Claims Processing
- Transactions Processing
Call Center Expertise
- Appointment Setting
- Inbound
- Outbound
- Survey Services
- Telemarketing
Phone Answering Services Expertise
- AI Phone Answering Services
- After-Hours
Callzilla Clients
Callzilla Reviews
Reviews from Google Maps are available on this profile.
Consistent quality and strong results. A great partner for our business. "Romulo Lander's Review Sourced from Google
Friendly agents and smooth service. They handle calls exactly how we wanted. "bee company's Review Sourced from Google
Honestly a great company and were very helpful with my situation. "Samir Lola's Review Sourced from Google
I have to say, I have never had a better experience with a call center company in my life. The staff were very supportive and helpful. I always felt as though I was being taken care of and that the staff truly cared about my situation. "Danny Alvarez's Review Sourced from Google
I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever. "alec czartoryski's Review Sourced from Google