Explore reliable call centers in Mumbai, trusted by leading companies such as IKEA and Mastercard. With 40,000+ vetted agencies across 50+ categories and over 100,000 client-agency matches monthly, DesignRush helps you choose the best provider quickly. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Mumbai Call Center Service Providers Rankings

10 Companies-Rankings updated: October 05, 2026

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

India × Mumbai ×
  • Welcome calling, onboarding, appointment management, and renewals all run through EbixCash Global Services' contact centers, which integrate voice, chat, email, and social media into one customer journey. Large corporate clients in banking, telecom, and insurance comprise much of its roster...

    Top Services:

    • Call Centers
    Location
    Mumbai, India
    Number of Employees
    Under 49

    EbixCash Global Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

    EbixCash Global Services Reviews & Testimonials

    • Hashmi Shaikh
      Hashmi Shaikh Review from Google
      1.0★

      Hashmi Shaikh's Review Sourced from Google

      Worst company you will ever work with they Will abscond you if your not well and don't login as per their requirementMy mom was not well and was admitted in hospital I don't login for few days even after informing my manager they have put my salary on hold and then they absconded me and and did gave my salary of hole month as I have shared all the medical documentsNever work with them they will never t even give you salary on tym

    • Ishwari More
      Ishwari More Review from Google
      1.0★

      Ishwari More's Review Sourced from Google

      No proper management no sallary increament no proper service... Nothing anything is perfect in this place salary to kabhi time pe milti hi nahi he but company leave hoke 1 saal hone ke bad bhi ye log FNF Amount abhi tak diye nahi he ....The very very very very worst company ever

    • Dhanu Dagare
      Dhanu Dagare Review from Google
      1.0★

      Dhanu Dagare's Review Sourced from Google

      waste of time, on first day you will got selected by HR sadik and manager vikram after 1½ month suddenly you will about to heared you are not certified for the process by trainner Depali and ismail please before give the any interviews checked Google reviews of relevant company and If anyone is thinking to join or for interview then don't go.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 1Lotus Marketing Research Services (1Lotus Research) is an independent market research fieldwork agency assisting MarketResearch Companies, Market Research Fieldwork partners, Advisories, Consulting Firms, Outsourcing Firms and Clients...

    Top Services:

    • Call Centers
    Location
    Mumbai, India
    Number of Employees
    Under 49

    1Lotus Marketing Research Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • As a call center in Mumbai, Tele Access e-Services structures its BPO engagements around a formal transition process, offering both near-term and long-term models depending on a client's goals. Businesses planning a longer outsourcing relationship, not just a short-term overflow fix, suit its approach...

    Top Services:

    • Call Centers
    Location
    Mumbai, India
    Number of Employees
    500 - 999

    Tele Access e-Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Entertainment Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Tele Access e-Services Reviews & Testimonials

    • Rishi Yadav
      Rishi Yadav Review from Google
      4.0★

      Rishi Yadav's Review Sourced from Google

      Currently I am Training over here. And I like the atmosphere. The work environment is positive and focused on growth and learning. They maintain good communication with clients and employees, ensuring clarity and efficiency in my processes.

    • piya mondal
      piya mondal Review from Google
      5.0★

      piya mondal's Review Sourced from Google

      I am working here in Tele Access from past 6 months, I have never felt that Tele Access is unsafe or harm full for girls or women's who are working here.

    • Shristi Thakur
      Shristi Thakur Review from Google
      5.0★

      Shristi Thakur's Review Sourced from Google

      I have been working into this organization for last 5 years and its really safe to work over here as a female and being an employee over here I am looking forward to work over here foe more years.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Delight Services positions itself around outsourcing and offshoring consulting, with client work spanning restaurants and educational institutions. Small businesses in hospitality and education looking for BPO support outside the usual banking and telecom focus suit its niche...

    Top Services:

    • Call Centers
    Location
    Mumbai, India
    Number of Employees
    Under 49

    Delight Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Delight Services Reviews & Testimonials

    • Jubeda Khatun Barbhuiya
      Jubeda Khatun Barbhuiya Review from Google
      5.0★

      Jubeda Khatun Barbhuiya's Review Sourced from Google

      Best company I've worked with. Best for resturants and educational institues who are looking for BPO , support services.

    • Sagar Buchkule
      Sagar Buchkule Review from Google
      1.0★

      Sagar Buchkule's Review Sourced from Google

      There is a fraud company in the demo and I made a loss of 25k. Don't trust this company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Mumbai call center service provider Countrywide Healthcare Services runs contact center, transaction processing, and customer support operations for both public and private sector clients. Healthcare, IT, and market research organizations wanting a single BPO partner across those functions fit its scope...

    Top Services:

    • Call Centers
    Location
    Mumbai, India
    Number of Employees
    Under 49

    Countrywide Healthcare Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
  • Your Partner in Customer Success Journey!

    Outbound call center work sits at the core of Cloudpoint Technologies' offering, run by founders with decades of experience managing subscriber churn and upsell in Pay TV and telecom. TV shopping and media distribution companies with large customer bases suit its specialty...

    Top Services:

    • Call Centers
    Location
    Mumbai, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $2/hr
    Minimal Budget
    Under $1,000

    Cloudpoint Technologies Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HOLLYWOOD OTT PLAYER HAVING GLOBAL PRESENCE
    • B2B SAAS
    • MEDIA & ENTERTAINMENT
    • CONSUMER APPLIANCES
    • VAS SERVICES
    • TV SHOPPING
    • MEDIA DISTRIBUTION
    Data sourced from the agency's DesignRush profile
  • Your Task Next!

    YourDailyTask operates as a subsidiary of E-Mantra Outsourcing, running around-the-clock virtual assistant, KPO, and phone answering services for small to large businesses. Companies wanting call handling bundled with research and document tasks fit its combined offering...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Email Marketing
    • Show more
    Location
    Mumbai, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    YourDailyTask Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Email Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Twinqo
    • KifeStream Financial Inc
    • Blue Staffing Service
    Data sourced from the agency's DesignRush profile
  • Get ahead of the competition

    VirtusaPolaris formed in 2016 from the merger of Virtusa and Polaris Consulting, combining IT outsourcing with back-office and healthcare call center capabilities. Large enterprises in banking, insurance, and healthcare needing scale, given clients like AIG and JPMorgan, fit its profile...

    Top Services:

    • Call Centers
    • Customer Support
    • Cloud Consulting
    • UI/UX Design
    • Web Design
    • Show more
    Location
    Mumbai, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    VirtusaPolaris Services

    • Call Centers
    • Customer Support
    • Cloud Consulting
    • UI/UX Design
    • Web Design
    • IT Services
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pegasystems
    • JPMorgan
    • AIG
    Data sourced from the agency's DesignRush profile
  • AI + People

    Founded in 2000, Epicenter Technologies has grown into a large-scale BPM operation spanning customer experience, accounts receivable, and digital transformation work. Global enterprises needing a long-established partner across multiple outsourced functions fit its scale...

    Top Services:

    • BPO
    • Call Centers
    • HR Outsourcing
    • Staff Augmentation
    • Show more
    Location
    Mumbai, India
    Number of Employees
    1000 & Up

    Epicenter Technologies Pvt Ltd Services

    • BPO
    • Call Centers
    • HR Outsourcing
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Banks & Financial Services
    • Collection Agencies
    • US Law Firms
    Data sourced from the agency's DesignRush profile
  • A trusted partner to achieve transformational excellence in business processes

    Call center, BPO, and survey services all sit under Viaante's broader business process management practice, founded in 2011 by veterans of the outsourcing industry. Healthcare, insurance, and legal clients needing back-end operations handled alongside customer support suit its model...

    Top Services:

    • IT Services
    • Software Development
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Show more
    Location
    Mumbai, India
    Number of Employees
    500 - 999
    Minimal Budget
    $1,000 - $10,000

    Viaante Services

    • IT Services
    • Software Development
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • BPO
    • Call Centers
    • Transcription Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healtcare Industry
    • Corporate Services Industry
    • IT Industry
    Data sourced from the agency's DesignRush profile

    Viaante Reviews & Testimonials

    • Saba Ansari
      Saba Ansari Review from Google
      5.0★

      Saba Ansari's Review Sourced from Google

      Work place to good and Company environment so nice. Team Lead, Hr and manager is very kindly help full.

    • Bhavana Loke
      Bhavana Loke Review from Google
      5.0★

      Bhavana Loke's Review Sourced from Google

      I have been employed at Viaante Business Solution for 8 years, and I have found it to be an incredibly rewarding experience. The company culture is supportive and inclusive, which makes it a pleasure to come at work every day. Everyone is encouraged to share ideas and contribute to the team's success. Additionally, the work-life balance is outstanding enabling me to maintain a healthy balance between my professional and personal life. Viaante is an exceptional place to work,

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

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