Best Birmingham Call Center Service Providers Rankings

6 Companies - Rankings updated: July 04, 2026

Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.

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United Kingdom × Birmingham ×

  • SmartPA

    From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes.  [... view SmartPA profile ]

    Top Services:

    • Call Centers
    • Back Office Outsourcing
    • Customer Support
    Location
    Birmingham, United Kingdom
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr

    SmartPA Services

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cox-London
    • Complete Refinish
    • Collette CWMedia
    • Krispy Kreme
    • Total Oil and Gas
    Data sourced from the agency's DesignRush profile

    SmartPA Reviews & Testimonials

    • Vicky Grobbelaar
      Vicky Grobbelaar Review from Google
      5.0★

      Vicky Grobbelaar's Review Sourced from Google

      Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.

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    • Pedro Mendoza
      Pedro Mendoza Review from Google
      5.0★

      Pedro Mendoza's Review Sourced from Google

      Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++

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    • Alexandra Stewart
      Alexandra Stewart Review from Google
      5.0★

      Alexandra Stewart's Review Sourced from Google

      Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!

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    Reviews verified by DesignRush and sourced from the agency's profile
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    4.0 4.0 (55)

  • BD Services

    BD Services is a UK based call centre company who aim to bring the call centre industry back to the UK. With over 25 years of experience in the industry, we are able offer expert advice and marketing strategies to help you grow your company.  [... view BD Services profile ]

    Top Services:

    • Call Centers
    • BPO
    • Inbound
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49

    BD Services Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Retail Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile

    BD Services Reviews & Testimonials

    • Serdar Tufan
      Serdar Tufan Review from Google
      5.0★

      Serdar Tufan's Review Sourced from Google

      We moved over from dripify to BD in December. They were amazing in helping move things over. If we had any questions they were quick to answer and so far we’re happy with the switch. 10/10 recommend

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    Reviews verified by DesignRush and sourced from the agency's profile
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    5.0 5.0 (2)

  • Finchley Court

    Telephone answering services 24 hours a day

    Finchley Court is a trading name of Global Out Sourcing (1990) Limited.  [... view Finchley Court profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49

    Finchley Court Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Retail Industry
    • Real Estate Industry
    Data sourced from the agency's DesignRush profile
    Visit WebsiteView Profile

  • Unity4 Holdings

    Unity4 launched in Australia in 2000, and the underpinning technology RapportCMS was released to market as a stand-alone offering and is sold under license by Optus.  [... view Unity4 Holdings profile ]

    Top Services:

    • Call Centers
    • BPO
    Location
    Birmingham, United Kingdom
    Number of Employees
    1000 & Up

    Unity4 Holdings Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Construction Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
    Visit WebsiteView Profile

  • Reexia Limited

    Supporting International trade

    Supporting International trade

    Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look  [... see all Reexia Limited reviews ]

    Top Services:

    • Call Centers
    • BPO
    • Appointment Setting
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
    View Profile
    4.3 4.3 (1)
    5.0 5.0 (6)

  • Dispatching Answering Service

    Outsourced Answering Service For Dispatch

    Outsourced Answering Service For Dispatch

    Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth.  [... view Dispatching Answering Service profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

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About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

andrija@designrush.com

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.