Discover top-rated call centers in Manchester, trusted by global brands like Honeywell and Spotify. DesignRush evaluates each provider based on client reviews, proven results, and industry expertise. With over 1M monthly visitors and 40,000+ vetted agencies across 50+ categories, we simplify your search for the perfect call center partner. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Manchester Call Center Service Providers Rankings

14 Companies - Rankings updated: April 01, 2026

Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.

United Kingdom × Manchester ×
  • Whether you are looking to reduce costs, increase revenue, grow customer loyalty, improve customer service or monitor regulatory compliance, we offer a range of Quality Assurance & Mystery Shopping Solutions and Services.  [... view Contact Centre QA profile ]

    Top Services:

    • Call Centers
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    Contact Centre QA Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Commercial Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile
  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Call center agency Munzai Solutions enables you to overcome growth challenges with proven strategies and deep expertise in customer relations. We deliver cost-effective solutions that boost conversions and help your business thrive.  [... see all Munzai Solutions reviews ]
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • IT Services
    • Managed Services
    • BPO
    • Phone Answering Services
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Cold-Calling Case Study: A Large Energy Contractor In Maryland
      Telemarketing Project Cold-Calling Case Study: A Large Energy Contractor In Maryland
    • Navigating the Learning Landscape Munzai Solutions Impact on LeaderJams Outreach Strategy
      B2B Sales Outsourcing Project Navigating the Learning Landscape Munzai Solutions Impact on LeaderJams Outreach Strategy
    • Metrics that Matter: Munzai Solutions Symphony of Success in Boosting Jobleys Vital Signs
      B2B Sales Outsourcing Project Metrics that Matter: Munzai Solutions Symphony of Success in Boosting Jobleys Vital Signs
    • Revamping Energy Campaign Strategies at Chesapeake Challenges Faced and Lessons Learned
      B2B Sales Outsourcing Project Revamping Energy Campaign Strategies at Chesapeake Challenges Faced and Lessons Learned
    • Jerald Novaks DUI Practice Transformed with Munzai Solutions Efficient Call Management.
      B2B Sales Outsourcing Project Jerald Novaks DUI Practice Transformed with Munzai Solutions Efficient Call Management.
    • A Strategic Partnership Between Souqh and Munzai Solutions.
      B2B Sales Outsourcing Project A Strategic Partnership Between Souqh and Munzai Solutions.
    Comprehensive analysis done by DesignRush Agency Experts.

    Munzai Solutions Reviews & Testimonials

    • Nathan Arbitman
      Nathan Arbitman CCO at OnePlanet Solar Recycling
      5.0
      Lead Generation Review from Nathan Arbitman

      I'll be honest, I came in skeptical. Offshore SDR vendors have a reputation for generic blasting and slow response times. Munzai has been the opposite. Responsiveness is where they stand out. When I need a cadence adjusted, copy reworked, or targeting updated, it gets handled quickly, without me having to follow up multiple times. For a solo commercial lead juggling a lot, that matters more than I expected. The value is hard to argue with. For a very fair price, I get dedicated outreach execution across a complex B2B pipeline. They also got up to speed faster than I anticipated. Our market has real nuance, and within a reasonable onboarding window, messaging was going out clean and on-brand.If you're a lean commercial team trying to build outreach capacity without the overhead of a full hire, Munzai is worth a serious look.

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    • Jon Sciammarella
      Jon Sciammarella VP sales at Skriber
      5.0
      Appointment Setting Review from Jon Sciammarella

      The Munzai team was great to work with. The appointments they set for us were usually great. Our biggest limiting factor was the data we could get them. I was very impressed with the team, I would recommend them highly.

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    • Cyle Adair
      Cyle Adair CEO at Transcend Translation
      4.8
      Lead Generation Review from Cyle Adair

      Munzai has been great to work with! Zain, Umair, and Jerry are professionals and willing to put in the work to help us succeed. We tested out a couple things with little success, but then found the right platforms, wording, workflows, and process to help generate the leads we want.Not only have they helped with that but helping with Hubspot to improve reporting and provide insights with their background and experience.I definitely recommend them and confident you'll see similar results!

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile
  • Helping our clients to grow by keeping them connected to their customers.  [... view Cymphony profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    100 - 249

    Cymphony Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Audi
    • Hitachi
    • Stuga Machinery Ltd
    Data sourced from the agency's DesignRush profile
  • Nexbridge provides high volume telecoms services to call centres and other communications providers. The company's Board of Directors has amassed more than 60 years of experience in the ICT sector.  [... view Nexbridge Communications Ltd profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    50 - 99

    Nexbridge Communications Ltd Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Nexbridge Communications Ltd Reviews & Testimonials

    • Heyitssel
      Heyitssel Review from Google
      1.0

      Heyitssel's Review Sourced from Google

      Said the call was from nottingham and they wanted to Update my smart meter i instantly Hung up. smells like a scam considering the place im living is supportive LMAO

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    • Ed Feline
      Ed Feline Review from Google
      1.0

      Ed Feline's Review Sourced from Google

      Scammers. Received direct outbound cold call from a number which was unknown to me. I rang back- they were claiming to be from eon next, wouldn't answer why they were calling. I hung up and rang eon. Eon said they were fraudulent and no one from eon had been trying to contact me

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    • LHP T
      LHP T Review from Google
      1.0

      LHP T's Review Sourced from Google

      Jeez, this number listed as from Isle of Arran keeps phoning me and I've traced the number back to this company. The ones phoning me are a bit hazy about where they're phoning from and what they want but I managed to hear something about checking my electricity meter. It's crazy how they get people actually working for them doing this.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Back On Track Loans
    • RESQ
    • Noetica
    Data sourced from the agency's DesignRush profile
  • While the centre is newly founded, our staff have a wealth of experience in the industry and the centre itself utilises state of the art fingerprint scanners and highly secure vaults.  [... view The Safe Deposit Centre - Manchester profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    50 - 99

    The Safe Deposit Centre - Manchester Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    The Safe Deposit Centre - Manchester Reviews & Testimonials

    • Noosrat Jahan
      Noosrat Jahan Review from Google
      3.0

      Noosrat Jahan's Review Sourced from Google

      From 2019 I'm a customer with them.i started with a big box first year.Next year i hired a small one £80 as big one i can't afford. Later with officials notice it’s turned £85. But every year i had to do hard bargain with paul for the prices. Even i never meet the owner several times i asked for it. They are good but i don’t like the way they make Price higher without a notice.

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    • Ahmer Iqbal
      Ahmer Iqbal Review from Google
      4.0

      Ahmer Iqbal's Review Sourced from Google

      Timing on weekend needs to change. It should be accessible till late hours and automated inline with contactless facilities

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    • Eimantas Juskevicius
      Eimantas Juskevicius Review from Google
      5.0

      Eimantas Juskevicius's Review Sourced from Google

      Had a great experience at the safe deposit centre, knowledgeable team who go above and beyond to answer any queries. This was my first time using a safe deposit centre so I was a little unsure of how it works but I left feeling confident my belongings are in the best possible hands! Thank you team. Will definitely be recommending to friends and family.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Financial Industry
    • Commercial Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • MaxContact is a leading cloud contact centre solution for 1000+ users. If you're looking to improve your contact centres productivity get in contact!  [... view MaxContact profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    100 - 249

    MaxContact Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Telecommunications Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • Smash Your Sales Targets!

    The Lead Generation Company is a multi-award-winning outbound B2B agency. We help companies generate new business through effective lead generation support.  [... view TLGC profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr

    TLGC Services

    • Call Centers
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Financial Times
    • Google
    Data sourced from the agency's DesignRush profile
  • One Platform for Every Conversation

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and  [... view 8x8 profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    8x8 Services

    • Call Centers
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    8x8 Reviews & Testimonials

    • Benjamin Stowe
      Benjamin Stowe Review from Google
      1.0

      Benjamin Stowe's Review Sourced from Google

      Read the reviews people, while most of the time, calls are okay, customer service is impossible. They assign you a rep with a name that you can not pronounce and they don't have a phone number! You have to email in hopes that they might respond. We were sent a new phone "equipment" and it didn't come with a power cord. They tried to tell me that is normal. Brand new that isn't normal. They said it gets power from the ethernet cord. So, I tried that, nothing. Been waiting 2 month for the return to be processed, nothing. Box is still sitting on my desk.

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    • Jordan
      Jordan Review from Google
      1.0

      Jordan's Review Sourced from Google

      This company is AWFUL! DO NOT USE THEM!Customer service sucks. They made a mistake when trying to change licenses and they have been overcharging us for months due to their mistake. They have hidden fees that they have NOT ever made anyone aware of. Not listed in the statements anywhere, and not listed in any contract. They will leave you waiting for weeks, months even before getting back with you or trying to fix your issues. They will send all their other reps to try to upgrade our services but not actually address the issues we have.

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    • David Shempert
      David Shempert Review from Google
      1.0

      David Shempert's Review Sourced from Google

      8x8 continues to attempt to charge us $838.16 as a cancellation fee. This cancellation fee should not be charged. We attempted to work with 8x8 to resolve long standing service issues regarding dropped calls, missed calls, call quality and general call technical issues. 8x8 made NO attempt to resolve the issues at hand and we even brought in a technical expert to ensure that our network was not the issue. 8x8 made several contractual breaches throughout the service term. We also never signed a specific contract stating a specific service term. The business claims we signed electronically but we were never told clearly that would be responsible for fees for services that we are not receiving. 8x8 is definitely a scam with regards to charging customers for money and not ensuring that they have the proper working services to support the charges. We would like to have all charges waived at the least and consider a pro-rated refund for service charges which we previously indicated we had continuous call quality issues. It's egregious that your company believes that they can just overcharge customers and not make any contact with them until we show up to cancel your scam service. We would appreciate corporate insight and assistance in this matter as we will take any and all measures necessary to protect our assets and ensure that funds are allocated as delivered. Which in this case the services that 8x8 was contracted to provide they contractually breached by failing to properly deliver phone services at the quality described when we originally signed up for the service. We intend to present any and all findings of fact in our proceedings. Please respond as soon as possible to this complaint before further action is taken as needed.I cannot believe that I actually recommended your service at one point.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • VoIP business phone service
    • nterprise Engagement Management
    • enterprise global communications
    • team collaboration
    Data sourced from the agency's DesignRush profile
  • That's where alldayPA Legal come in. The UK's first call answering service dedicated to the legal sector, we understand the things that matter to you. We give you a high-quality service at realistic prices.  [... view AlldayPA Legal profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    250 - 499

    alldayPA Legal Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    alldayPA Legal Reviews & Testimonials

    • Lily Shepherd
      Lily Shepherd Review from Google
      5.0

      Lily Shepherd's Review Sourced from Google

      I've dealt with AllDayPA for years and have always been happy with their service.Any issues have been resolved quickly and easily.

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    • Andrew Williams
      Andrew Williams Review from Google
      1.0

      Andrew Williams's Review Sourced from Google

      Very poor services. They will take a call and use multiple credits over and over again for the same call. We had a recent incident where they used 33 of our credits for a caller who only called around 3 or 4 times. If you try and complain they will just cut you off whilst you are talking to them.

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    • Mustafa Ali
      Mustafa Ali Review from Google
      1.0

      Mustafa Ali's Review Sourced from Google

      An extremely disappointing and terrible experience – they consistently deviate from the agreed-upon terms. Unjust charges persist without providing transparent evidence, and even upon requesting service termination, they continue to charge without delivering the service. This appears to be indicative of a dubiousbusiness practice; I strongly advise avoiding this company. it really sounds like a scamming company

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Legal Industry
    • Retail Industry
    • Business Sector
    Data sourced from the agency's DesignRush profile
  • With more than 30 years combined experience within the Travel, Call Centre and Multilingual recruitment sectors, we're well placed to help in your search for a new role, or to help find your perfect candidate.  [... view Succeed Recruitment Solutions profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    Succeed Recruitment Solutions Services

    • Call Centers
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Telecommunications Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile
  • The UK's same day courier experts

    As UK same day courier leaders and a rapidly expanding green fleet, you can trust in us to deliver. Our team are on hand to answer your queries Mon-Fri, 7am-7pm!  [... view CitySprint profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    250 - 499

    CitySprint Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    CitySprint Reviews & Testimonials

    • Susanne Fest
      Susanne Fest Review from Google
      5.0

      Susanne Fest's Review Sourced from Google

      My courier was MO39 from Bury what a nice guy polite friendly delivered at the time they expected i shall definitely use this service again more than pleased enjoy rest if your day guys x

      Show more
    • Kevin Savage
      Kevin Savage Review from Google
      5.0

      Kevin Savage's Review Sourced from Google

      A decent lad delivered the internal door we ordered today (MO39) Right on time. Very polite, very amiable. A pleasure to talk to in fact. Thank you.

      Show more
    • Steven Whitehead
      Steven Whitehead Review from Google
      5.0

      Steven Whitehead's Review Sourced from Google

      Great service from Adam for helping us arrange a delivery for the business I work for and even contacted the driver for updates! 🙌🏻

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Commercial Industry
    • Retail Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • Total Customer Delight

    Scicom (MSC) Bhd is a leading business process outsourcing (BPO) company that provides business consulting, information technology and outsourcing services in Malaysia  [... view Scicom MSC Berhad profile ]
    Location
    Greater Manchester, United Kingdom
    Number of Employees
    1000 & Up
    Minimal Budget
    $10,000 - $25,000

    Scicom MSC Berhad Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Digital Marketing
    • eCommerce Development
    • Managed Services
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • na
    • na1
    • na2
    Data sourced from the agency's DesignRush profile
  • The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups.  [... view STARTEK profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile
  • Global Technical Recruitment

    VHR is a multi award-winning technical recruitment organisation serving the Aerospace & Aviation, F1 & Automotive, Engineering & Manufacturing, Defence & Security, Civils & Infrastructure, Science & Technology and Marine industries across 52 countries.  [... view VHR profile ]
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    VHR Services

    • HR Outsourcing
    • BPO
    • Call Centers
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    VHR Reviews & Testimonials

    • Alex Cociangă
      Alex Cociangă Review from Google
      5.0

      Alex Cociangă's Review Sourced from Google

      I’ve had the pleasure of working with Andreea as a talented Recruitment Specialist at VHR. She’s dedicated, professional, and truly understands the nuances of Aircraft Maintenance recruitment. Anyone would be lucky to work with her!

      Show more
    • Martin Pupik
      Martin Pupik Review from Google
      5.0

      Martin Pupik's Review Sourced from Google

      I would like to thank Andrea Bobilca for the great cooperation and communication. She is very willing to explain everything and provides all the details. Thank you very much and I look forward to working together again. Martin Pupala

      Show more
    • tiago martins
      tiago martins Review from Google
      5.0

      tiago martins's Review Sourced from Google

      Andreea is a highly professional and organized recruiter who makes every step of the process feel seamless. She builds strong, genuine relationships with her clients and is always kind, approachable, and available. Her attention to detail and dedication truly stand out. I highly recommend working with her.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Joramco
    • Soiltech
    • Joseph Gallagher
    Data sourced from the agency's DesignRush profile

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.