Discover top-rated call centers in Manchester, trusted by global brands like Honeywell and Spotify. DesignRush evaluates each provider based on client reviews, proven results, and industry expertise. With over 1M monthly visitors and 40,000+ vetted agencies across 50+ categories, we simplify your search for the perfect call center partner. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

United Kingdom × Manchester ×
  • SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Troy Porter
      Troy Porter Owner at Enviro-Master Services
      5.0★

      Appointment Setting Review from Troy Porter

      Our experience with Munzai was very positive. Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help. Adil also worked extremely hard on our account. He was persistent, consistent, and clearly put a tremendous amount of effort into trying to create opportunities for us. Ultimately, we did not get the level of results we had hoped for from the campaign. I believe part of that was because our service can be a difficult one to explain through outbound prospecting. Many potential customers are not already aware that a service like ours exists, so there is a significant amount of education involved before someone understands the value. What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.

    • Davey Warren 🍐
      Davey Warren 🍐 CEO at Pearagon
      5.0★

      Outbound Review from Davey Warren 🍐

      Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

    • Sam Bartow Moreno
      Sam Bartow Moreno Founding GTM Director at CourtNexa
      5.0★

      Appointment Setting Review from Sam Bartow Moreno

      Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Helping our clients to grow by keeping them connected to their customers...

    Top Services:

    • Call Centers
    Location
    Manchester, United Kingdom
    Number of Employees
    100 - 249

    Cymphony Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Audi
    • Hitachi
    • Stuga Machinery Ltd
    Data sourced from the agency's DesignRush profile
  • Nexbridge provides high volume telecoms services to call centres and other communications providers. The company's Board of Directors has amassed more than 60 years of experience in the ICT sector...

    Top Services:

    • Call Centers
    Location
    Manchester, United Kingdom
    Number of Employees
    50 - 99

    Nexbridge Communications Ltd Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Back On Track Loans
    • RESQ
    • Noetica
    Data sourced from the agency's DesignRush profile

    Nexbridge Communications Ltd Reviews & Testimonials

    • Heyitssel
      Heyitssel Review from Google
      1.0★

      Heyitssel's Review Sourced from Google

      Said the call was from nottingham and they wanted to Update my smart meter i instantly Hung up. smells like a scam considering the place im living is supportive LMAO

    • Ed Feline
      Ed Feline Review from Google
      1.0★

      Ed Feline's Review Sourced from Google

      Scammers. Received direct outbound cold call from a number which was unknown to me. I rang back- they were claiming to be from eon next, wouldn't answer why they were calling. I hung up and rang eon. Eon said they were fraudulent and no one from eon had been trying to contact me

    • LHP T
      LHP T Review from Google
      1.0★

      LHP T's Review Sourced from Google

      Jeez, this number listed as from Isle of Arran keeps phoning me and I've traced the number back to this company. The ones phoning me are a bit hazy about where they're phoning from and what they want but I managed to hear something about checking my electricity meter. It's crazy how they get people actually working for them doing this.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • MaxContact is a leading cloud contact centre solution for 1000+ users. If you're looking to improve your contact centres productivity get in contact!...

    Top Services:

    • Call Centers
    Location
    Manchester, United Kingdom
    Number of Employees
    100 - 249

    MaxContact Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Telecommunications Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile
  • Whether you are looking to reduce costs, increase revenue, grow customer loyalty, improve customer service or monitor regulatory compliance, we offer a range of Quality Assurance & Mystery Shopping Solutions and Services...

    Top Services:

    • Call Centers
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    Contact Centre QA Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Commercial Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile
  • Smash Your Sales Targets!

    The Lead Generation Company is a multi-award-winning outbound B2B agency. We help companies generate new business through effective lead generation support...

    Top Services:

    • Call Centers
    • Market Research
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr

    TLGC Services

    • Call Centers
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Financial Times
    • Google
    Data sourced from the agency's DesignRush profile
  • One Platform for Every Conversation

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and...

    Top Services:

    • Call Centers
    • Managed Services
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    8x8 Services

    • Call Centers
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • VoIP business phone service
    • nterprise Engagement Management
    • enterprise global communications
    • team collaboration
    Data sourced from the agency's DesignRush profile

    8x8 Reviews & Testimonials

    • Benjamin Stowe
      Benjamin Stowe Review from Google
      1.0★

      Benjamin Stowe's Review Sourced from Google

      Read the reviews people, while most of the time, calls are okay, customer service is impossible. They assign you a rep with a name that you can not pronounce and they don't have a phone number! You have to email in hopes that they might respond. We were sent a new phone "equipment" and it didn't come with a power cord. They tried to tell me that is normal. Brand new that isn't normal. They said it gets power from the ethernet cord. So, I tried that, nothing. Been waiting 2 month for the return to be processed, nothing. Box is still sitting on my desk.

    • Jordan
      Jordan Review from Google
      1.0★

      Jordan's Review Sourced from Google

      This company is AWFUL! DO NOT USE THEM!Customer service sucks. They made a mistake when trying to change licenses and they have been overcharging us for months due to their mistake. They have hidden fees that they have NOT ever made anyone aware of. Not listed in the statements anywhere, and not listed in any contract. They will leave you waiting for weeks, months even before getting back with you or trying to fix your issues. They will send all their other reps to try to upgrade our services but not actually address the issues we have.

    • David Shempert
      David Shempert Review from Google
      1.0★

      David Shempert's Review Sourced from Google

      8x8 continues to attempt to charge us $838.16 as a cancellation fee. This cancellation fee should not be charged. We attempted to work with 8x8 to resolve long standing service issues regarding dropped calls, missed calls, call quality and general call technical issues. 8x8 made NO attempt to resolve the issues at hand and we even brought in a technical expert to ensure that our network was not the issue. 8x8 made several contractual breaches throughout the service term. We also never signed a specific contract stating a specific service term. The business claims we signed electronically but we were never told clearly that would be responsible for fees for services that we are not receiving. 8x8 is definitely a scam with regards to charging customers for money and not ensuring that they have the proper working services to support the charges. We would like to have all charges waived at the least and consider a pro-rated refund for service charges which we previously indicated we had continuous call quality issues. It's egregious that your company believes that they can just overcharge customers and not make any contact with them until we show up to cancel your scam service. We would appreciate corporate insight and assistance in this matter as we will take any and all measures necessary to protect our assets and ensure that funds are allocated as delivered. Which in this case the services that 8x8 was contracted to provide they contractually breached by failing to properly deliver phone services at the quality described when we originally signed up for the service. We intend to present any and all findings of fact in our proceedings. Please respond as soon as possible to this complaint before further action is taken as needed.I cannot believe that I actually recommended your service at one point.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • That's where alldayPA Legal come in. The UK's first call answering service dedicated to the legal sector, we understand the things that matter to you. We give you a high-quality service at realistic prices...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Manchester, United Kingdom
    Number of Employees
    250 - 499

    alldayPA Legal Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Retail Industry
    • Business Sector
    Data sourced from the agency's DesignRush profile

    alldayPA Legal Reviews & Testimonials

    • Lily Shepherd
      Lily Shepherd Review from Google
      5.0★

      Lily Shepherd's Review Sourced from Google

      I've dealt with AllDayPA for years and have always been happy with their service.Any issues have been resolved quickly and easily.

    • Andrew Williams
      Andrew Williams Review from Google
      1.0★

      Andrew Williams's Review Sourced from Google

      Very poor services. They will take a call and use multiple credits over and over again for the same call. We had a recent incident where they used 33 of our credits for a caller who only called around 3 or 4 times. If you try and complain they will just cut you off whilst you are talking to them.

    • Mustafa Ali
      Mustafa Ali Review from Google
      1.0★

      Mustafa Ali's Review Sourced from Google

      An extremely disappointing and terrible experience – they consistently deviate from the agreed-upon terms. Unjust charges persist without providing transparent evidence, and even upon requesting service termination, they continue to charge without delivering the service. This appears to be indicative of a dubiousbusiness practice; I strongly advise avoiding this company. it really sounds like a scamming company

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • With more than 30 years combined experience within the Travel, Call Centre and Multilingual recruitment sectors, we're well placed to help in your search for a new role, or to help find your perfect candidate...

    Top Services:

    • Call Centers
    • HR Outsourcing
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    Succeed Recruitment Solutions Services

    • Call Centers
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Telecommunications Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile
  • Total Customer Delight

    Scicom (MSC) Bhd is a leading business process outsourcing (BPO) company that provides business consulting, information technology and outsourcing services in Malaysia...

    Top Services:

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Greater Manchester, United Kingdom
    Number of Employees
    1000 & Up
    Minimal Budget
    $10,000 - $25,000

    Scicom MSC Berhad Services

    • Call Centers
    • BPO
    • HR Outsourcing
    • Phone Answering Services
    • Digital Marketing
    • eCommerce Development
    • Managed Services
    • Mobile App Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • na
    • na1
    • na2
    Data sourced from the agency's DesignRush profile
  • The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Manchester, United Kingdom
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0★

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global Technical Recruitment

    VHR is a multi award-winning technical recruitment organisation serving the Aerospace & Aviation, F1 & Automotive, Engineering & Manufacturing, Defence & Security, Civils & Infrastructure, Science & Technology and Marine industries across 52 countries...

    Top Services:

    • HR Outsourcing
    • BPO
    • Call Centers
    • Staff Augmentation
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49

    VHR Services

    • HR Outsourcing
    • BPO
    • Call Centers
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Joramco
    • Soiltech
    • Joseph Gallagher
    Data sourced from the agency's DesignRush profile

    VHR Reviews & Testimonials

    • Alex Cociangă
      Alex Cociangă Review from Google
      5.0★

      Alex Cociangă's Review Sourced from Google

      I’ve had the pleasure of working with Andreea as a talented Recruitment Specialist at VHR. She’s dedicated, professional, and truly understands the nuances of Aircraft Maintenance recruitment. Anyone would be lucky to work with her!

    • Martin Pupik
      Martin Pupik Review from Google
      5.0★

      Martin Pupik's Review Sourced from Google

      I would like to thank Andrea Bobilca for the great cooperation and communication. She is very willing to explain everything and provides all the details. Thank you very much and I look forward to working together again. Martin Pupala

    • tiago martins
      tiago martins Review from Google
      5.0★

      tiago martins's Review Sourced from Google

      Andreea is a highly professional and organized recruiter who makes every step of the process feel seamless. She builds strong, genuine relationships with her clients and is always kind, approachable, and available. Her attention to detail and dedication truly stand out. I highly recommend working with her.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

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