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Best Kentucky Call Center Service Provider Rankings

9 Companies - Rankings updated: August 14, 2026

We evaluate every agency on DesignRush according to expertise credentials and client satisfaction ratings. Some placements are sponsored.

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United States × Kentucky ×

  • Helpware

    End-to-end CX solutions that delight customers.

    Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0★

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0★

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0★

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit WebsiteView Profile
    4.6 4.6 (3)
    4.3 4.3 (6)

  • TeleDirect

    We Take Care of Your Calls.

    We Take Care of Your Calls.

    Tele Direct is a call center provider that handles patient scheduling, claims support, lead qualification, seminar reservations, Tier 1 tech support, appointment setting, and outbound telesales, with bilingual English and Spanish agents and dedicated account management on every account...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Louisville, Kentucky
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.6 4.6 (3)

  • TAS United

    Highest Quality, Call Center Services with Superior Customer Support.

    Highest Quality, Call Center Services with Superior Customer Support.

    Described as the largest answering service in Texas, TAS Unitedoffers live answering, automated answering, virtual receptionist, appointment scheduling, healthcare triage, help desk, and order entry, with HIPAA compliance and HITRUST certification across all platforms...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Lexington, Kentucky
    Number of Employees
    Under 49
    View Profile
    4.6 4.6 (3)
    3.9 3.9 (14)

  • Anomaly Squared

    We are more than just a call center.

    We are more than just a call center.

    Anomaly Squared is a contact & call center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies.We know that your employees'​ time is both limited and valuable. With our live transfer and lead...

    Top Services:

    • Call Centers
    Location
    Louisville, Kentucky
    Number of Employees
    250 - 499
    View Profile
    2.0 2.0 (39)

  • Telereach Corporate

    Let's Keep in Touch.

    Let's Keep in Touch.

    Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology...

    Top Services:

    • Call Centers
    • Digital Marketing
    Location
    Louisville, Kentucky
    Number of Employees
    Under 49
    View Profile
    3.8 3.8 (4)

  • VSA Prospecting

    Grow your pipeline. We know how. We book appointments.

    Grow your pipeline. We know how. We book appointments.

    VSA is a B2B call center that helps clients generate leads and produce new business; our experienced team takes on what internal sales teams don’t want to do, can’t do well, or don’t have time to do...

    Top Services:

    • Call Centers
    • Market Research
    Location
    Louisville, Kentucky
    Number of Employees
    50 - 99
    View Profile
    4.9 4.9 (30)

  • Hastings Humans

    Family Owned & ​ Operated Since 1948

    Family Owned & ​ Operated Since 1948

    Hastings Humans is a full service call center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Louisville, Kentucky
    Number of Employees
    Under 49
    View Profile
    4.1 4.1 (16)

  • Magellan Solutions

    A Top-Grade Call Center Solutions Provider

    A Top-Grade Call Center Solutions Provider

    Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Louisville, Kentucky
    Number of Employees
    500 - 999
    View Profile
    5.0 5.0 (1)

  • Callzilla

    Contact & Call Center Outsourcing Support Channels & Audits.

    Contact & Call Center Outsourcing Support Channels & Audits.

    Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Digital Marketing
    • BPO
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    Under 49
    View Profile
    1.0 1.0 (2)

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