Explore leading call center companies in Kentucky through DesignRush, the platform that Fortune 500 brands use to explore service providers. With over 100,000 client-agency matches made monthly, you can trust our curated list to find the perfect fit for your business. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best Kentucky Call Center Service Provider Rankings

9 Companies - Rankings updated: June 30, 2026

All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.

United States × Kentucky ×
  • End-to-end CX solutions that delight customers.

    Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership.  [... see all Helpware reviews ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

      Show more
    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

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    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • We Take Care of Your Calls.

    We Take Care of Your Calls.

    Tele Direct is a call center provider that handles patient scheduling, claims support, lead qualification, seminar reservations, Tier 1 tech support, appointment setting, and outbound telesales, with bilingual English and Spanish agents and dedicated account management on every account.  [... see all TeleDirect reviews ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Louisville, Kentucky
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
  • Highest Quality, Call Center Services with Superior Customer Support.

    Highest Quality, Call Center Services with Superior Customer Support.

    Described as the largest answering service in Texas, TAS Unitedoffers live answering, automated answering, virtual receptionist, appointment scheduling, healthcare triage, help desk, and order entry, with HIPAA compliance and HITRUST certification across all platforms.  [... see all TAS United reviews ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Lexington, Kentucky
    Number of Employees
    Under 49
  • We are more than just a call center.

    We are more than just a call center.

    Anomaly Squared is a contact & call center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies.We know that your employees'​ time is both limited and valuable. With our live transfer and lead  [... view Anomaly Squared profile ]

    Top Services:

    • Call Centers
    • Outbound
    • Inbound
    Location
    Louisville, Kentucky
    Number of Employees
    250 - 499
  • Let's Keep in Touch.

    Let's Keep in Touch.

    Offering Call Center Services. Celebrating our 25th year, TeleReach Corporate specializes in helping B2B companies dramatically improve the performance of their sales teams by utilizing a combination of productivity based tools and processes, and state-of-the-art technology.  [... view Telereach Corporate profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Survey Services
    Location
    Louisville, Kentucky
    Number of Employees
    Under 49
  • Grow your pipeline. We know how. We book appointments.

    Grow your pipeline. We know how. We book appointments.

    VSA is a B2B call center that helps clients generate leads and produce new business; our experienced team takes on what internal sales teams don’t want to do, can’t do well, or don’t have time to do.  [... view VSA Prospecting profile ]

    Top Services:

    • Call Centers
    • Inbound
    • Appointment Setting
    Location
    Louisville, Kentucky
    Number of Employees
    50 - 99
  • Family Owned & ​ Operated Since 1948

    Family Owned & ​ Operated Since 1948

    Hastings Humans is a full service call center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a  [... view Hastings Humans profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Louisville, Kentucky
    Number of Employees
    Under 49
  • A Top-Grade Call Center Solutions Provider

    A Top-Grade Call Center Solutions Provider

    Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational  [... view Magellan Solutions profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • BPO
    Location
    Louisville, Kentucky
    Number of Employees
    500 - 999
  • Contact & Call Center Outsourcing Support Channels & Audits.

    Contact & Call Center Outsourcing Support Channels & Audits.

    Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality.  [... view Callzilla profile ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Phone Answering Services
    Location
    Lexington, Kentucky
    Number of Employees
    Under 49

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.