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Tele Direct is a call center provider that handles patient scheduling, claims support, lead qualification, seminar reservations, Tier 1 tech support, appointment setting, and outbound telesales, with bilingual English and Spanish agents and dedicated account management on every account...
Top Services:
Phone Answering Services
Call Centers
Location
Sacramento, California
Number of Employees
250 - 499
Average Hourly Rate
$100/hr
TeleDirect Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Southern California Public Radio
WayFM
WGVU
Data sourced from the agency's DesignRush profile
TeleDirect Reviews & Testimonials
Michelle Goode Senior Manager of Operations at AlphaTheta Music Americas
5.0★
Call Centers Review from Michelle Goode
Retrieving data. Wait a few seconds and try to cut or copy again.
Tiffany L. Garcia Director of Client Relations at Dr. Biz Boom
5.0★
Call Centers Review from Tiffany L. Garcia
Tiffany L. Garcia gave TeleDirect Communications, Inc. a 5-star rating. Tiffany shared that she had used TeleDirect in her offices and also referred her clients to the agency. She praised the top-notch customer care and excellent communication and client engagement experience she and her clients had received since day one. Garcia highlighted TeleDirect's effectiveness in handling inbound call volume and seminar reservation services. (Source: 3rd party review platform)
Carol Magdalein President at SEMINARS FOR LESS
5.0★
Call Centers Review from Carol Magdalein
Carol Magdalein gave TeleDirect Communications, Inc. a 5-star rating. She commended its account representative, Kat, for always responding promptly and efficiently to any questions or issues. (Source: 3rd party review platform)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Phone answering solutions that businesses are proud of!
Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess...
Top Services:
Phone Answering Services
Call Centers
Location
Camarillo, California
Number of Employees
100 - 249
Nexa Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fuze
SearchKings
Penguin Air
Paradigm
Data sourced from the agency's DesignRush profile
Nexa Reviews & Testimonials
Summer Forbes CEO at Undisclosed
5.0★
Phone Answering Services Review from Summer Forbes
Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!
Mandy Owner at Undisclosed
5.0★
Phone Answering Services Review from Mandy
I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.
Jessica Michalak Review from Google
1.0★
Jessica Michalak's Review Sourced from Google
Was recommended Nexa for an after-hours answering service and things seemed fine until they weren’t. One of my colleagues noticed we hadn’t received a call summary in a while, and we eventually found out they hadn’t taken a single call in over TWO months. When I called to ask why calls weren’t being forwarded, and why we were never notified, I was told they “have too many customers to keep an eye on each one.” Despite this, we were billed every month, even though they didn’t answer one call. I was told a supervisor would follow up. No one ever did. Our IT team confirmed multiple times that it wasn't an issue on our end but that was what Nexa claimed it to be. After sending two additional emails with no response, I finally emailed to cancel. Only then did I hear back, receiving a cancellation form and a generic “sorry to see you go.” Don’t waste your time. This is not a legitimate answering service if customer support is essentially nonexistent.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Headquartered in Berkeley, CA, Direct Line Tele Response is nationally recognized as one of the premier service providers in the Answering Service and Call Center industry. We provide solutions for inbound call taking, messaging, urgent dispatch, and other answering services that are available 24/7/365...
Top Services:
Phone Answering Services
Digital Marketing
Location
Berkeley, California
Number of Employees
100 - 249
Minimal Budget
Under $1,000
Direct Line Tele Response Services
Phone Answering Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Healthcare Industry
Real Estate Industry
Corporate Services Industry
Data sourced from the agency's DesignRush profile
Direct Line Tele Response Reviews & Testimonials
Connie Hansen Review from Google
5.0★
Connie Hansen's Review Sourced from Google
I had used Direct Line with a previous employer, and when I started a new role with a new organization I was able to get them connected and it has been great! Some hiccups here and there but Direct Line has fantastic Customer Service. Their response times and resolution are awesome! My team is very happy.
john evans Review from Google
5.0★
john evans's Review Sourced from Google
As a business owner, the value of first impressions is crucial to customer engagement and retention. I receive compliments from my clients on a regular basis. I'm thankful to have chosen Direct Line to rep my business.
Kathy Elder Review from Google
5.0★
Kathy Elder's Review Sourced from Google
Our company has partnered with Direct Line for many years. Their representatives are specially trained to handle our calls, 24/7, 365 days per year. They do a great job overall! When we have a question or concern, they spring into action and provide their reps additional training and coaching. I highly recommend Direct Line!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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4.7
4.7
Proposals