Best California Telephone Answering Service Company Rankings

30 Companies - Rankings updated: June 29, 2026

We evaluate every agency on DesignRush according to expertise credentials and client satisfaction ratings. Some placements are sponsored.

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United States × California ×

  • Hugo

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • Phone Answering Services
    Location
    San Francisco, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

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    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

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    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    Reviews verified by DesignRush and sourced from the agency's profile
    Visit WebsiteView Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • Answering365

    They Call. We Answer.

    They Call. We Answer.

    As a multiple award-winning, 24 hour call center & live answering service, you should know that our call agent team is trained and certified in professional call taking, messaging, dispatch and appointment setting. We are the first line of communication for hundreds of medical offices, hospitals, property  [... see all Answering365 reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    View Profile
    4.8 4.8 (5)
    4.5 4.5 (27)

  • TeleDirect

    We Take Care of Your Calls.

    We Take Care of Your Calls.

    TeleDirect stands tall as an acclaimed industry frontrunner, focused on delivering outstanding on-demand call center and phone answering solutions. With a profound grasp of the contact center landscape, the team has firmly positioned itself as the ultimate preference for global organizations.  [... see all TeleDirect reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Sacramento, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.6 4.6 (3)

  • TAS United

    Highest Quality, Call Center Services with Superior Customer Support.

    Highest Quality, Call Center Services with Superior Customer Support.

    Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365.  [... see all TAS United reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    View Profile
    4.6 4.6 (3)
    3.9 3.9 (14)

  • Ansafone

    Extraordinary Customer Experience Begins with People First.

    Extraordinary Customer Experience Begins with People First.

    Built on 50 years of contact center experience, Ansafone Contact Centers is one of the leading call centers in the country. Not only do we provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. Many companies strive to create an  [... see all Ansafone reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Santa Ana, California
    Number of Employees
    500 - 999
    View Profile
    4.7 4.7 (4)
    3.3 3.3 (30)

  • Nexa

    Phone answering solutions that businesses are proud of!

    Phone answering solutions that businesses are proud of!

    Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess  [... see all Nexa reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Camarillo, California
    Number of Employees
    100 - 249
    View Profile
    4.5 4.5 (2)
    4.4 4.4 (239)

  • Lead Wolf

    Built To Capture Leads, Book Calls, and Drive Growth

    Built To Capture Leads, Book Calls, and Drive Growth

    Were a San Diego-based creative and digital marketing agency helping local and national brands generate more traffic, leads, and conversions. From Google Ads to studio-quality content, everything we do is built to deliver measurable business outcomes not vanity metrics.  [... see all Lead Wolf reviews ]

    Top Services:

    • Phone Answering Services
    Location
    San Diego, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed
    View Profile
    4.3 4.3 (1)
    5.0 5.0 (19)

  • SignMore

    24/7 live answering for property professionals - real people, not bots

    24/7 live answering for property professionals - real people, not bots

    Never miss a lead again. SignMore's U.S.-based receptionists answer calls and chats 24/7/365. We handle lead qualification, appointment scheduling, and emergency maintenance requests for property professionals. We guarantee real people, not bots.  [... view SignMore profile ]

    Top Services:

    • Phone Answering Services
    Location
    San Francisco, California
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    View Profile
    4.6 4.6 (23)

  • Starry Solutions

    Maximize Your Opportunities With a Virtual Receptionist - We Never Miss a Call!

    Maximize Your Opportunities With a Virtual Receptionist - We Never Miss a Call!

    Starry Solutions is more than just a virtual receptionist; we act as an extension of your team. Our US-based team learns the ins and outs of your home service business, providing knowledgeable answers to build rapport with every caller. Regain your work-life balance, increase lead conversion, and nurture  [... view Starry Solutions profile ]

    Top Services:

    • Phone Answering Services
    Location
    San Diego, California
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile

  • Hire Live Support Inc

    We talk, We Listen, We Provide Solutions

    We talk, We Listen, We Provide Solutions

    Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business  [... view Hire Live Support Inc profile ]

    Top Services:

    • Phone Answering Services
    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed
    View Profile
    3.0 3.0 (2)

  • Martindale-Avvo

    Grow the business of your practice.

    Grow the business of your practice.

    Martindale-Avvo comprises the online legal brands Martindale-Hubbell, Martindale-Nolo, Ngage, and Avvo, and connects attorneys with 23 million consumers monthly.  [... view Martindale-Avvo profile ]

    Top Services:

    • Phone Answering Services
    Location
    El Segundo, California
    Number of Employees
    250 - 499
    View Profile

  • Internet Nerdz

    Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions  [... see all Internet Nerdz reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Santa Monica, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile
    4.3 4.3 (1)
    4.3 4.3 (11)

  • Vsynergize

    Redefining CX Excellence Through People, Technology and Expertise

    Redefining CX Excellence Through People, Technology and Expertise

    VSynergize is a Global Sales and Marketing services provider. The team is fully devoted to the success of its clients and partners, particularly when it comes to Customer Profiling, Content Creation & Syndication, Lead Generation & Nurturing, Demand Generation, Appointment Setting, BANT Leads, Delivering  [... view Vsynergize profile ]

    Top Services:

    • Phone Answering Services
    Location
    San Francisco, California
    Number of Employees
    500 - 999
    Portfolios Count
    2 Projects Listed
    View Profile
    5.0 5.0 (1)

  • HiredSupport

    The #1 Customer Service Outsourcing & BPO Company

    The #1 Customer Service Outsourcing & BPO Company

    With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm.  [... view HiredSupport profile ]

    Top Services:

    • Phone Answering Services
    Location
    Rancho Cucamonga, California
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed
    View Profile

  • Direct Line Tele Response

    24/7 Live Answering and Call Center Services

    24/7 Live Answering and Call Center Services

    Headquartered in Berkeley, CA, Direct Line Tele Response is nationally recognized as one of the premier service providers in the Answering Service and Call Center industry. We provide solutions for inbound call taking, messaging, urgent dispatch, and other answering services that are available 24/7/365.  [... view Direct Line Tele Response profile ]

    Top Services:

    • Phone Answering Services
    Location
    Berkeley, California
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
    View Profile
    4.9 4.9 (74)

  • Call24 Communications

    Phone Answering Solutions

    Phone Answering Solutions

    Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area.  [... view Call24 Communications profile ]

    Top Services:

    • Phone Answering Services
    Location
    San Francisco, California
    Number of Employees
    Under 49
    View Profile

  • Topaz Services

    We're Your Virtual Reservations Department and Contact Center.

    We're Your Virtual Reservations Department and Contact Center.

    Topaz Services is more than a voice reservations center; we are a hotel’s partner in providing Genuine Hospitality with Genuine People. We understand that each guest deserves an amazing and unique experience and that starts with booking their stay.  [... view Topaz Services profile ]

    Top Services:

    • Phone Answering Services
    Location
    San Francisco, California
    Number of Employees
    Under 49
    View Profile

  • GlobalityNet

    Streamlining Your Operational Challenges

    Streamlining Your Operational Challenges

    GlobalityNet helps small and midsize companies reduce costs and thrive through supply chain and operations consultancy or through our outsourcing services. While based in Pasadena, CA, we have teams in the U.S. and globally to help you with your projects.  [... view GlobalityNet profile ]

    Top Services:

    • Phone Answering Services
    Location
    Pasadena, California
    Number of Employees
    Under 49
    View Profile
    5.0 5.0 (3)

  • Smith.ai

    Customer engagement powered by AI

    Customer engagement powered by AI

    Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services. Our friendly, professional virtual receptionists answer calls, web chats, and texts, book appointments, qualify leads, handle new customer intake, answer questions, and make outbound calls for you and  [... view Smith.ai profile ]

    Top Services:

    • Phone Answering Services
    Location
    Los Altos, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    View Profile

  • Alliance Communications

    24/7 Live Answering Service

    24/7 Live Answering Service

    We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts.  [... view Alliance Communications profile ]

    Top Services:

    • Phone Answering Services
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    View Profile

  • Answer California

    Solutions. Trust. Dependability.

    Solutions. Trust. Dependability.

    AnswerCalifornia gets your customers out of “Voicemail Jail”. Professionalism plays an integral part in providing superior customer care. Your customer and prospects will feel comfortable choosing and staying with your business. One phone call is all it takes to make your customers satisfied that a  [... view Answer California profile ]

    Top Services:

    • Phone Answering Services
    Location
    El Cajon, California
    Number of Employees
    Under 49
    View Profile
    3.3 3.3 (9)

  • Alert Communications

    Capture Every Lead and Never Miss a Client With 24/7/365 Availability.

    Capture Every Lead and Never Miss a Client With 24/7/365 Availability.

    Alert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation.  [... view Alert Communications profile ]

    Top Services:

    • Phone Answering Services
    Location
    Camarillo, California
    Number of Employees
    Under 49
    View Profile
    4.8 4.8 (158)

  • Golden Goose Marketing

    Minting Golden Eggs Daily For Our Local Business Digital Marketing Family

    Minting Golden Eggs Daily For Our Local Business Digital Marketing Family

    The Gold Goose is a boutique digital marketing agency that provides personalized attention to each and every client. We believe in building long-term relationships with our clients, so we take the time to understand your business goals and work closely with you to achieve them. Our team of skilled marketers  [... view Golden Goose Marketing profile ]

    Top Services:

    • Phone Answering Services
    Location
    Sacramento, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
    View Profile
    5.0 5.0 (4)

  • CPC

    Optimize The Experience.

    Optimize The Experience.

    CPC helps businesses manage every aspect of the customer experience. CPC provides a full suite of outsourced customer contact services, including: text/SMS messaging service (both automated and live, “peer-to-peer” text messaging), social media coverage for businesses, staffed live chat, AI/chat bots  [... view CPC profile ]

    Top Services:

    • Phone Answering Services
    Location
    Manhattan Beach, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Signius Communications

    Cell Center Services You Can Count On

    Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions.  [... view Signius Communications profile ]

    Top Services:

    • Phone Answering Services
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    View Profile

  • PromoCall

    Best Option For Nearshore Call Center Services

    Best Option For Nearshore Call Center Services

    We provide fully turnkey solutions handling legal setup, HR, payroll, accounting, compliance, facilities, and day-to-day supervision so our clients can focus exclusively on sales, growth, and performance. Write everything around this idea , this is the core service we offer  [... view PromoCall profile ]

    Top Services:

    • Phone Answering Services
    Location
    Chula Vista, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    View Profile

  • Switch360

    Smart, Scalable Virtual Assistants For Property Management & Customer Support

    Smart, Scalable Virtual Assistants For Property Management & Customer Support

    Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term  [... view Switch360 profile ]

    Top Services:

    • Phone Answering Services
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    View Profile

  • Convuent

    Boost Your Customer Reviews Today

    Boost Your Customer Reviews Today

    At Convuent, we understand that reviews and mentions can make or break a business. That's why we offer a suite of tools designed to help you get more customer reviews, showcase your best ones, and mitigate any negative ones already out there.  [... view Convuent profile ]

    Top Services:

    • Phone Answering Services
    Location
    San Clemente, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $199/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Source Code Lab

    Best Game Development Company in USA.

    Best Game Development Company in USA.

    Source Code Lab is the Best Custom Game Development Company in Usa/India.Our game developers build remarkable games compatible with the most popular platforms to attract the attention of a wider audience.  [... view Source Code Lab profile ]

    Top Services:

    • Phone Answering Services
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (8)

Related Services in California

Phone Answering Services in California

About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

andrija@designrush.com

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.